Mogli is a text messaging software solution for Salesforce that enables organizations to conduct and automate SMS and WhatsApp communications directly within their CRM. Founded in 2011 and headquartered in Niwot, Colorado, Mogli provides messaging solutions for Salesforce users, no matter how they use Salesforce. The company operates with a 100% US-based support team, ensuring clients receive consultative guidance from experts familiar with the Salesforce ecosystem and messaging regulations. By architecting its software specifically for Salesforce, Mogli ensures that messaging data remains centralized, secure, and accessible. Mogli offers a robust feature set designed to help organizations scale their text message engagements across Salesforce. Key functionalities include: - Form Templates: Create dynamic experiences with branching logic and improve data collection with Mogli’s built-for-Salesforce technology. - Bulk Messaging: Send personalized bulk SMS to any group of recipients directly from Salesforce Campaigns, Reports, and List Views. - Voice Messages: Deliver recorded voice messages to contacts via automation or live sends, increasing accessibility through multimedia content. - URL Tracking: Shorten URLs, track engagement, and promote your brand when sending links via text or any other channel. - Scheduler: A mobile-ready experience that enables leads and contacts to book meetings or RSVP directly via SMS, reducing friction. - Conversation Summary: Manage SMS history more efficiently with AI-driven summaries that capture key points in the format most useful for your team. - Conversation View: Manage 1:1 text messages from one centralized interface, accessible from contact records or any standard/custom object. - One-to-One Conversations: Empower recipients to start two-way SMS and WhatsApp conversations directly within the Salesforce CRM. - Message Recommendation: Speed up outreach with AI-driven, personalized message suggestions tailored to your goals. Mogli addresses the challenge of declining email engagement by meeting stakeholders on the mobile channels they use most. By unifying SMS and WhatsApp history within the CRM, Mogli eliminates data silos and provides a single source of truth for all interactions. This architecture allows teams to improve response rates and operational efficiency by automating routine tasks. Because Mogli provides messaging solutions for Salesforce users no matter how they use Salesforce, it offers a scalable solution that integrates with existing workflows, helping organizations increase impact without adding significant administrative overhead.