TE
Tanya E.
Small-Business (50 or fewer emp.)
"Love MoeGo!"
5/5
What do you like best about MoeGo?

I love the online booking and the customer support. Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

I wish it was more affordable . Having multiple locations it's extremely pricy. I wish they would recognize that and lower the cost. Financially everything is so expensive right now. Review collected by and hosted on G2.com.

Response from Pamela MoeGo of MoeGo
Edit edit

Hi Tanya! We're glad that you love our online booking and 24/7 customer support! We are committed to offering the best value for our services. Your feedback is important to us, thank you for your support!

Jessica R.
JR
Jessica R.
Business owner
Small-Business (50 or fewer emp.)
"Innovative and easy to use"
4/5
What do you like best about MoeGo?

I love being able to save client info including photos, message clients directly, the automatic texts that go out, and ability to see previous services Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

I wish there was a way to assign certain staff to add ons. Review collected by and hosted on G2.com.

Response from Pamela MoeGo of MoeGo
Edit edit

Hi Jessica, thank you for sharing your love and feedback! We're always committed to improving your experience at MoeGo and have passed this on to our tech team. Let us know if you have other questions at anytime! ๐Ÿงก

Marie-Pier B.
MB
Marie-Pier B.
Small-Business (50 or fewer emp.)
"Has every features that I need in a software"
5/5
What do you like best about MoeGo?

Made for groomers and it shows, easy to use, good customer service Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

the price is a little high unfortuanitly especially for someone in canada Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Been having lot of glitches lately ever since the updates and we are not made aware of."
1/5
What do you like best about MoeGo?

Online Booking for customers. This helps the business alot. Support is always helping as much as they can. Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

The constant updating and the glitches. It makes it difficult to keep up. Support helps as much as they can but lately it seems that everything is going to there tech department to be solved but the problems are still there. Review collected by and hosted on G2.com.

Response from Pamela MoeGo of MoeGo
Edit edit

Hi There! Thank you for taking the time to share your feedback with us. We're sorry to hear about the glitches and issues you've experienced since our recent updates. Your satisfaction is incredibly important to us, and we're committed to improving not just our product, but also how we communicate updates and changes to you.

We're glad to hear that our online booking feature is helping your business and that our support team has been there to assist you. To follow up with the latest product updates, we encourage you to keep an eye on our in-product announcements and our Facebook community for the latest updates. Our Changelog (https://www.moego.pet/blog/tag/changelog) is also regularly updated to provide you with detailed information on what has been fixed and what is new.

Thank you once again for your patience and for being a valued member of our community. We're here to support you and are committed to improving your experience.

Warm regards,

MoeGo Pamela

See how MoeGo improved
Kirstin W.
KW
Kirstin W.
Small-Business (50 or fewer emp.)
"Super helpful to keep me organized!"
5/5
What do you like best about MoeGo?

Using MoeGo for my in-home grooming services is so helpful! The 2way messages and reminders help me communicate with my clients without closing my personal phone number. The calendar and booking is super user friendly and easy. The client portal is helpful for clients to see their recurring schedule and past appointments. Taking payments is a breeze! Great software!! Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

I wish it didn't cost so much and processing fees for taking payments is costly too. However they are at market rates and for all the features and support you get what you pay for. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Easy to use and time saver."
4/5
What do you like best about MoeGo?

It maps out your appointments so you know where you're heading next Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

Still a new users and getting the hang of the product Review collected by and hosted on G2.com.

Response from Pamela MoeGo of MoeGo
Edit edit

Thank you for your feedback! We understand that it can take some time to get used to a new product. Our 24/7 customer support is here to help if you have any questions.

SL
Sierra L.
Small-Business (50 or fewer emp.)
"Very supportive"
5/5
What do you like best about MoeGo?

Love how supportive their support team has been. The new updates have been great and I can't wait to see what else they come up with. Their automatic recurring schedules have been a life saver! Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

I wish the issues our team has brought up to MoeGo was fixed faster, but understand that their list of things that need to be done is long. A huge issue is cash tips not being categorized separately. Review collected by and hosted on G2.com.

Tammy B.
TB
Tammy B.
Small-Business (50 or fewer emp.)
"Love MoeGo!!"
5/5
What do you like best about MoeGo?

Online booking, automatic reminder texts, ease of use, 24/7 support Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

Nothing that I can think of honestly. ๐Ÿ‘๐Ÿ‘๐Ÿ‘ Review collected by and hosted on G2.com.

BF
Brittany F.
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to use"
4/5
What do you like best about MoeGo?

Moego is very user friendly and client Friendly.

I love the online booking Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

Bugs tents to have maybe bugs.

I dont like that can get all wonky for a day Review collected by and hosted on G2.com.

Kimberly M.
KM
Kimberly M.
Pet groomer, Norfolk Terrier breeder, Scottish Highland Cattle farmer
Small-Business (50 or fewer emp.)
"Awesome app, great customer service!!!"
5/5
What do you like best about MoeGo?

I love the ability to look at my day, week or month and see how booked I am. It helps me to know if I am overbooking myself very quickly. I only ever tried Kennel Connection, but they got very greedy, so I quit them. Review collected by and hosted on G2.com.

What do you dislike about MoeGo?

The only thing I can think of is when I'm trying to edit an appointment to another date I have to open it in another tab to see where I can put it. At least I don't see another way to do that. For example, when I click edit, it only shows me the date and time I can change it to, but I can't see if the date and time I want to choose has been taken already. Review collected by and hosted on G2.com.