Modus Reviews & Product Details

An all-in-one sales tool that allows our sales team to provide an interactive experience with customers. The app provides a way to showcase our products in 3D spins through the Modus virtual product tour. The app also provides ease of access to our product information and a way for our sales team to send trackable followup emails to their prospective clients. Modus also is quick to respond to functionality requests for improvement. Review collected by and hosted on G2.com.

There is nothing that I strongly dislike. The only thing that would be nice is to have a standalone app that has been branded for our company. It would also be nice to have more analytics on customer interaction. Review collected by and hosted on G2.com.

The primary benefit is the ability to our sales team to have the documents/images/videos they need on the go and track when customers are opening them. Virtual product tours also allow customers to interact with the product and zoom in and out of it.

I also really like the ability to manage the content and when it becomes available, what languages/regions they apply to, and the ability to notify users across various platforms that the content is now available.

Best of all is the training and the support... MODUS stands by you during implementation phase and wants to ensure the success of their users. Review collected by and hosted on G2.com.

The virtual product tour creation still needs further improvements to simplify content creation. Some expected functions like easily changing font sizes, colors, etc. aren't available yet and so it make creation of content somewhat difficult. Right now, MODUS doesn't have integrations into certain platforms (though they do have some popular ones) limiting some of the cross platform applications. They're willing to develop the integrations with some cost sharing from their clients. Review collected by and hosted on G2.com.

Modus is great to work with, they are prompt, have creative ideas and are true partner in your app needs. The app they developed for us helped to solve a problem in our National Retail space where we wanted to reach more sellers quickly and with fun ways to deliver content. Review collected by and hosted on G2.com.

There is nothing in particular that I dislike about the ease of use of the app or the support we get from Modus. Review collected by and hosted on G2.com.

We've been utilizing Modus to collect leads at events. It does this very well. The team at Modus is extremely easy to work with and easy to get ahold of. I've had to troubleshoot at events and they always find a satisfactory solution to issues as they arise. Review collected by and hosted on G2.com.

I really don't dislike much, but if I have to be picky... I would say allowing a little more flexibility for event managers to update forms and analytics themselves (versus the app admin), that might be helpful. Being able to host marketing collateral fully on the cloud so that users don't have to download any content to their mobile phones would be the other suggestion. We tend to use personal devices as well as company-owned tablets... so the less you have to download onto the device the better. Review collected by and hosted on G2.com.

The overview, the structure/navigation are good. The functions to copy and tag folders work fine. I like the function to have streaming media, so the device of the sales agent doesn't get full. The links to website work well. The design of the application looks good. Review collected by and hosted on G2.com.

the amount of time it takes to get one file in the right place, tagging locations, clicking languages etc.

There are no good functions to find duplicate content. the overview of all the files is not good.Uploads take a lot of time and sometimes the system tends to fail.

The system is slow and doesn't have a good overview functionality. Content can easily live in several places and be duplicate. When different users are uploading the same files, there is no alarm function. Review collected by and hosted on G2.com.

I like how easy the app interface is to use for both the administrator and the user. Administrators can easily add, change and move content around. Users have access to content offline that they can easily send via email to customers. They also have great customer service and quickly help you with any problems you might encounter. They will partner with you to develop new customized features and builds. They are innovative and have never told us no. Review collected by and hosted on G2.com.

The downside of using the app is that their is a standard template for using the app and it takes time to format it to your exact specifications. The app can become quite large as well if you don't monitor how large it becomes. Review collected by and hosted on G2.com.

user interface and administration interface. Very intuitive to use and share documents and assets with customers.

Use on multiple platforms

Language options Review collected by and hosted on G2.com.

Not always easy to duplicate sites after already building a site.

Cost structure to distributor reps. Too expensive. This limits our utilization.

The small video size capabilities

Lead capture too expensive for small companies. Need a better price plan

Unable to upload a screenshot to this G2 survey site multiple times :( Review collected by and hosted on G2.com.

Modus has slowly become our "one source of truth" for all marketing collateral. Updating older pieces takes minutes and it is immediately deployed to each salesperson's iPad via the app. Sharing content with contacts is very easy and you can get some good analytics once something is sent. We also use Modus for lead scanning at many tradeshows and it becomes very easy to quickly followup with each lead by sending them content, again all through the app! Importing new leads to SalesForce is quick and painless! Review collected by and hosted on G2.com.

I wish there was a bit more customization of the app itself to match our brand, but this is a small complaint. Sometimes lead scanning can be glitchy and I've heard of salespeople "losing data" before submission during heavy use times. Review collected by and hosted on G2.com.

Modus is easy to build and update categories and media while utilizing branding tools to enhance the end users experience. Review collected by and hosted on G2.com.

Being in the regulatory world, it is important to lock presentations in order to present to customers and prospects. It worked great when the team was armed with Apple Ipads but when we switched to MS Surface Pros the MS products leave the modus interface and launch in MS, unlocking the presentations. This forces presentations to be saved in PDF versions. Review collected by and hosted on G2.com.

The idea for the app is incredible. Making everything so accessible to anyone and always having the most up to date materials has helped our field sales teams immensely. Review collected by and hosted on G2.com.

I wish we received a bit more support when there is an issue or bug with our app. They are really good at submitting tickets right away, but it never seems like we get an actual answer or a solve to the problems. Instead we are always given workarounds to the problem, which is fine in the short term but the long term solutions just don't seem to be there. Review collected by and hosted on G2.com.

I love the tracking capabilities of the Modus System as well as the ease of use of the system. As a manager, I also really like how I can view and understand how my team is using the system and what media content is successful and which is not working. It is an incredible system that simplifies the online marketing process and gives you amazing data on what marketing is working and what needs work. It also is very useful to help you understand the steps members of your organization are taking to help promote your company/product. Review collected by and hosted on G2.com.

We've had issues ensuring that the tracking data is accurate. I've had to do significant troubleshooting on my own in order to understand what actions created good tracking and what interactions failed to be captured in the analytics. In our interactions with staff, it seemed to be hard for them to easily and quickly give us best practices as to what was needed to ensure data capture. Review collected by and hosted on G2.com.

General ease of use, the interface. Ability to easily share content. Also like the ability to limit content based on logins/user profiles. Review collected by and hosted on G2.com.

Folder structure can be a challenge at a time as you get several layers deep, not sure how you got there, etc. Could be easier to replace or upload out of date content. Would also like the ability to upload media in native format, such as PPT or word documents, to make it easier for others to edit content on their own. Review collected by and hosted on G2.com.

Modus is a great event management tool that has intuitive user interface, making product content easily impact to viewers, and also integrates with many CRM and marketing automation platforms.

It enables sales people to present to clients with appealing contents, also it is flexible to customize in a branded way.

The customer support team is awesome. They react timely for you questions or technical issues and make every communication trackable and visible so you won't be troubled with delays. Review collected by and hosted on G2.com.

It's great in terms of user experience, functionalities, and integrations. Not sure if this is already in the roadmap but I would hope it will have a new interface of Analytics with more filtering criteria, customizable dashboard, and interactive reporting. Review collected by and hosted on G2.com.

I like how easily it can manage & present a variety of media in a professional-looking manner. Curating portfolios of sales literature is made very easy. Review collected by and hosted on G2.com.

Not user-customizable enough. I would like to be able to customize the layout templates more myself, without having to pay for a custom build. Review collected by and hosted on G2.com.

Commitment to innovation. Flexibility to work with on collaboration for developing new features in our standalone app. Review collected by and hosted on G2.com.

This is being nitpick, but I would like to see some sort of "opt-in" feature for their new Notifications tool. Review collected by and hosted on G2.com.

Modus has great staff that are always prepared to assist us when we need it. Tradeshows are where we usually have a lot of issues and our account reps are always ready to make things happen. Review collected by and hosted on G2.com.

We have no dislikes with the Modus solution and plan on using it more in the future. Review collected by and hosted on G2.com.

I like the simple integrations with HubSpot and Salesforce. It allows the data captured by Modus to easily help us in our marketing nurturing campaigns, and also helps sales to follow up with leads who are ready to hear from us. Review collected by and hosted on G2.com.

There could be some improvements with the way templates are created, to reduce some manual work. It would also be helpful to have a search feature added to the list that is selected for leads to flow to your CRM. As it stands today, you have to scroll to the bottom of your lists to find the newest one, which is cumbersome. Review collected by and hosted on G2.com.

We use Modus primarily as a one-stop, online library for our sales force to have access to the marketing materials that are available to them. Review collected by and hosted on G2.com.

When in admin mode, within a specific folder, I see everything we ever had there. Should be a way to filter the ones that are expired, so I can see what is currently visible to our users. Review collected by and hosted on G2.com.

No costly or complex configuration, so it's easy to get started. Easy to maintain as well. Their support team is quick to respond to issues/questions. Priced very competitively. Review collected by and hosted on G2.com.

If you were to look at Gartner's uses cases for sales engagement platforms, you do not see Modus reviewed. If you were to compare Modus to some of these companies included, you would find that some of these features aren't offered with Modus - at least not quite yet. Not that I miss any of those use cases from how we use the tool. Review collected by and hosted on G2.com.

We used Modus for our tradeshow app software on iPads, it was very intuitive and ran great, had a great UI, etc. Review collected by and hosted on G2.com.

It could be a little slow to load at times, depending on the size of the file you were trying to open. Review collected by and hosted on G2.com.

Easy to add content and organize content between categories, tags, etc. Review collected by and hosted on G2.com.

After initial setup, the removal process for items can be difficult if it was tagged between categories. Review collected by and hosted on G2.com.

Fairly easy to add and edit content, compatible with different devices. Stores all of our marketing content in one place and it is easy to navigate to the content you need during a sales presentation. Review collected by and hosted on G2.com.

Some limitations in terms of type of content, additional features such as reporting are not included and require additional costs to the already high price point per user. Review collected by and hosted on G2.com.

Modus allowed us to make our digital marketing collateral available to our sales reps so they could share the information with potential customers. We could add / modify collateral with minimal effort, and the app provided analytics we used to understand utilization of our collateral. Review collected by and hosted on G2.com.

While Modus made some improvement to the analytics over time, there is still much room for improvement in the format of reports. The reporting did not provide data in a format that was easily digested or analyzed. Review collected by and hosted on G2.com.

The possibility to upload all kind of documents and media in different languages, which will be available offline for all the users and the alert when something new has been published Review collected by and hosted on G2.com.

Bugs which sometimes arrive, especially when it's up to the localization in different languages Review collected by and hosted on G2.com.

ease of use - especially with Agendas and Followup Review collected by and hosted on G2.com.

When you search - you are unable to see the directory from which the item is located. So if an item is listed in two places - it is hard to isolate it to remove duplicates. Review collected by and hosted on G2.com.