# ModuleMD Reviews **Vendor:** ModuleMD **Category:** [EHR Software](https://www.g2.com/categories/ehr) **Average Rating:** 4.7/5.0 **Total Reviews:** 17 ## About ModuleMD ModuleMD: AI-Driven Allergy EHR Trusted by Top Providers and Recognized Industry Leaders ModuleMD is the leading AI-powered EHR and practice management platform purpose-built for allergy and immunology practices. With over 20 years of specialty-focused innovation, ModuleMD delivers intelligent tools that simplify workflows, enhance clinical accuracy, and support better patient outcomes. Recognized as a G2 High Performer and named one of the HealthTech 100 Companies, ModuleMD is trusted by top allergy and immunology practices nationwide. Our all-in-one, cloud-based solution seamlessly integrates EHR, revenue cycle management, immunotherapy tracking, and AI-driven clinical insights—empowering providers with smarter, faster, and more compliant care delivery. As a proven industry leader, ModuleMD continues to set the standard in allergy care software, combining deep domain expertise with forward-thinking technology to drive the future of specialty healthcare. ## ModuleMD Reviews ### 1. Fantastic support from the staff through the transition **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2024 **What do you like best about ModuleMD?** The logical nature of the setup as well as the fantastic personalized support from the staff answering all our questions. Also, they are very responsive to improving the product. **What do you dislike about ModuleMD?** Sometimes there are frustrating pop-ups that impede the workflow; but tickets have been submitted to address this issue. Sometimes, it is difficult to find ICD codes, but I think that is more a function of ICD and not MMD. **What problems is ModuleMD solving and how is that benefiting you?** Allowing us EMR access to our data that used to be completely paper charts. Better understanding of the billing process. Transition to Dragon Dictation embedded in MMD has been a huge cost savings for us. **Official Response from cheryl fernandes:** > Thank you for taking the time to leave us a review. We appreciate the positive comment. ### 2. My experience with Module MD **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2023 **What do you like best about ModuleMD?** It is the great product they have and excellent client services they have. The developing team is constantly updating the prodcut to suit the nees of an Allergy Practice. We have become very efficeint in working together as an allergy practice due the features that the systhem has. **What do you dislike about ModuleMD?** I have had no bad experience with them. I have requested some changes that they were able to fix for u s. **What problems is ModuleMD solving and how is that benefiting you?** They have been able to improve the Immunotherapy module to greatly impove effeciency of work flow in the office. The EHR is very easy to use and navigate for new addtions of providers in the practice. The Revenue cycle management has worked well for us with the billing team being very recetptive and attentive to our account. **Official Response from cheryl fernandes:** > Thank you! We appreciate the positive comment. ### 3. Mixed frustration at times. **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2023 **What do you like best about ModuleMD?** Somewhat user friendly. There are a few Module Staff people that will go the extra mile to help. Eva & Raedean in billing, Elaine in Credentialing and Andrea in Client svcs. **What do you dislike about ModuleMD?** The biggest issue we struggle with is intermittent slowness when moving from one screen to another. Module always comes back with its our internet or equipment. The following are suggestions for improvement: When making changes to the programing involve the users who on in the front line using it on a daily basis. Be flexible so that an office can have it set according to what they need and not to what others need. Make it so you can see more then just one screen at time example demographic and schedule. **What problems is ModuleMD solving and how is that benefiting you?** Have not solved our issue of slowness. **Official Response from cheryl fernandes:** > Your input is invaluable to us as we constantly strive to improve and provide the best possible experience for our customers. We are glad to know that you have great interactions with our staff; their dedication to exceptional service is defining characteristic of ModuleMD. Your insights on areas where we can improve are equally important to us. Your comments will be thoroughly reviewed by our team, and we will use them to identify areas for improvement in our product and service. Thank you again for taking the time to share your feedback with us. ### 4. A Level of Customer Service You Will Not Find Anywhere Else! **Rating:** 5.0/5.0 stars **Reviewed by:** Jean O. | Practice Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about ModuleMD?** ModuleMD allows us to utilize an integrated, all-in-one EHR for our special needs. The level of customer service we receive from ModuleMD is exceptional. They put a considerable amount of thought and testing to each update before they launch. It is very user friendly. **What do you dislike about ModuleMD?** No major downside to using ModuleMD. When we changed from another allergy/immunology specific EHR, there were a couple of process changes we had to make but the transition was minor. **What problems is ModuleMD solving and how is that benefiting you?** Our previous allergy/immunology specific EHR did not even have spell check in the notes so we were constantly concerned about typos going out in the notes. We were not able to utilize automated appointment reminders but with ModuleMD, we not only have the ability to automate our reminders, we now have a patient portal. Running financial reports is a breeze! **Official Response from cheryl fernandes:** > Thank you for taking the time to leave us a review. We value your feedback, Jean! ### 5. Best for Allergy **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie C. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2023 **What do you like best about ModuleMD?** The Allergy Module for Modulemd is outstanding. The best on the market, comprehensive and coherent. It provides safety and accuracy. **What do you dislike about ModuleMD?** Having to use an EMR. I'm so old school, I miss paper charts. **What problems is ModuleMD solving and how is that benefiting you?** They have designed the most comprehensive allergy/immunotherapy module that I have seen. It provides accuracy and safety in production of the serum and administration. **Official Response from cheryl fernandes:** > We appreciate your feedback, Stephanie. Thank you! ### 6. Highly Recommend **Rating:** 5.0/5.0 stars **Reviewed by:** Ridhu B. | Physician, Associate Professor Michigan State University, Associate Professor Grand Valley State Uni, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2023 **What do you like best about ModuleMD?** The EMR is intuitive, easy to use and train new employees. The information provided in the reports is detailed and helpful to run a practice. Support staff are exellent. **What do you dislike about ModuleMD?** Updates that are done are not always communicated to us and I believe there may be features to increase efficiency that I am not aware of **What problems is ModuleMD solving and how is that benefiting you?** No particular issues **Official Response from cheryl fernandes:** > We value your feedback, Ridhu! Thank you for taking the time to leave us a review. ### 7. has been ok **Rating:** 4.0/5.0 stars **Reviewed by:** Cindi G. | Medical receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2022 **What do you like best about ModuleMD?** appt history frendly people in customer service **What do you dislike about ModuleMD?** appointment schedule print is different when the last update was made **What problems is ModuleMD solving and how is that benefiting you?** nothing **Official Response from cheryl fernandes:** > We appreciate your feedback. Thank you! ### 8. Aimed at Allergists **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2022 **What do you like best about ModuleMD?** The MMD technical support staff are excellent. We frequently find ourselves in a bind which can be very problematic in a busy office but whether it is a skin testing tray question, a patient portal question, or the staff can either resolve it for us quickly or run it up the chain and have their folks on the backend take care of it. **What do you dislike about ModuleMD?** The flipside of the above question, what do you like best, leads me back to having to contact support much more frequently than I ever thought we would need to. We're 23 months into moving to MMD from Centricity and if I don't contact support at least once a week that is marked off as a miracle week. Unfortunately, there are some weeks when I feel like we're the problem child office and I have to reach out for a variety of issues four, five or six times. **What problems is ModuleMD solving and how is that benefiting you?** We're in constant contact with the team and have offered several improvement ideas that have been taken to heart and implemented. **Official Response from cheryl fernandes:** > Thank you! We appreciate the positive comment. ### 9. ModuleMD has helped increase our efficiency by leaps and bounds! **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea F. | Practice Manager/Nurse, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about ModuleMD?** The system is very user-friendly. I can train new staff quickly and can manage my practice with easy to read reporting tools **What do you dislike about ModuleMD?** If loss of internet or power cannot use the system (this is very rare) **Recommendations to others considering ModuleMD:** This system offers everything you need to run a physicians office. Before we had to use a few different systems, this is not efficient. With all our data in one place our data is secure and accurate. We can easily assess our business in a few minutes time **What problems is ModuleMD solving and how is that benefiting you?** Efficiency is greatly increase and I can stil easily run the office with less staff than before. ### 10. I am a medical assistant that works with Module MD daily. **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle C. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2022 **What do you like best about ModuleMD?** Everything is very easily accessible. Most things are found right from the dashboard. **What do you dislike about ModuleMD?** Pages do not load as quickly as I would like sometimes. **What problems is ModuleMD solving and how is that benefiting you?** Module MD saves us from being required to use another EMR system. Other EMR systems are not user-friendly and hard to navigate around. **Official Response from cheryl fernandes:** > We appreciate your feedback. Thank you! ### 11. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Rameca M. | Medical Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about ModuleMD?** I was able to learn to use pretty fast and can train new employees quickly **What do you dislike about ModuleMD?** There are a lot of "clicks" that sometimes slow us down. **Recommendations to others considering ModuleMD:** Very easy to learn as a new employee and support is a phone call away **What problems is ModuleMD solving and how is that benefiting you?** helps us be more organized and we use a lot less paper ### 12. Absolutely fantastic **Rating:** 5.0/5.0 stars **Reviewed by:** Marija S. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** June 29, 2022 **What do you like best about ModuleMD?** People of MMD! They are organized, and nice **What do you dislike about ModuleMD?** Not one thing, can't complain at all. I love **What problems is ModuleMD solving and how is that benefiting you?** We are an allergy office and this system takes care of every aspect of our daily needs **Official Response from cheryl fernandes:** > We're so happy you're enjoying Marija; thank you for sharing! ### 13. All-in-one EMR and PM tool for Allergy and Pulmonary care **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2022 **What do you like best about ModuleMD?** Simple, clean, fast user interface with all functions to run a practice. Billing features and dashboard reports are built for effective collections and easy management. **What do you dislike about ModuleMD?** ModuleMD is a hidden gem and could increase their brand awareness. **Recommendations to others considering ModuleMD:** We did several reference checks and a thorough due diligence before moving forward. The feedback was consistent - quality software, service and support. **What problems is ModuleMD solving and how is that benefiting you?** End to end from scheduling to collections. Specialist focused features, billing expertise, and customer support are all high quality. ### 14. ModuleMD has excellent service and support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2022 **What do you like best about ModuleMD?** ModuleMD’s cloud connectivity leaves no physical files to compromise, eliminating common security risks.ModuleMD goes beyond software, offering services to provide a cohesive solution that increases the benefits of partnering with ModuleMD and allowing you to put more focus on patient care. **What do you dislike about ModuleMD?** The software is of great help so no negative views about the software **What problems is ModuleMD solving and how is that benefiting you?** They have an extensive experience with practices nationwide and stay up-to-date with the latest industry trends allowing their team to spot common problems and inconsistencies. They are always available to lend a hand to prevent any negative impact on your practice and business. ### 15. Works good **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** May 31, 2022 **What do you like best about ModuleMD?** Everything you need to see is right in the same screen. Easy to use. **What do you dislike about ModuleMD?** That you can not do multiple tasks at a time. **Recommendations to others considering ModuleMD:** It works well **What problems is ModuleMD solving and how is that benefiting you?** It makes documentation of medical info convenient. It is easy to refer back to when needing information. **Official Response from cheryl fernandes:** > We value your feedback! Thank you for taking the time to leave us a review. ### 16. User friendly-Excellently designed and displayed **Rating:** 5.0/5.0 stars **Reviewed by:** Donna B. | Assistant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2022 **What do you like best about ModuleMD?** Easy to train employees. Collection module is easy to use with adequate reports. Easy patient portal for patients to access. **What do you dislike about ModuleMD?** Family Account payments could be easier to use. **What problems is ModuleMD solving and how is that benefiting you?** ModuleMD is good at helping to solve any program-related problems. ### 17. Great Customer Service and Software **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** May 24, 2022 **What do you like best about ModuleMD?** The speed of the software, the quality of the customer service, and the best part As a ModuleMD software client, in times of need, for short-term or long-term services, the ModuleMD billing team can step in to help. **What do you dislike about ModuleMD?** Nothing so far, everything seems great.. **What problems is ModuleMD solving and how is that benefiting you?** Customization allows for maximizing practice performance.ModuleMD maintains the latest certification and functionality enabling eligible providers to meet the requirements of Quality Payment Programs, such as MACRA/MIPS. ## ModuleMD Discussions - [What is ModuleMD used for?](https://www.g2.com/discussions/what-is-modulemd-used-for) - [View ModuleMD pricing details and edition comparison](https://www.g2.com/products/modulemd/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-18+06%3A07%3A34+-0500&secure%5Bsession_id%5D=b46fe5ce-cfbd-45a4-961a-3e484602ac8b&secure%5Btoken%5D=412e8981441b0028081cfc64453db4bb11d2f8871d15159a7310f1ed9869c6a8&format=llm_user) ## ModuleMD Features **Clinical** - Compliance - Revenue Cycle Management (RCM) - Software Integrations - Revenue Cycle Management (RCM) - Task Automation - Revenue Cycle Management (RCM) **Administrative** - Regular Updates - E-Prescribing - Clinical Alerts - E-Prescribing - Electronic Prior Authorization - E-Prescribing **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Financial** - Billing Automation - Revenue Cycle Management (RCM) - Clearinghouse Integration - Revenue Cycle Management (RCM) - Claims Management - Revenue Cycle Management (RCM) **Operations** - HIPAA Compliant - E-Prescribing - Provider Certification - E-Prescribing - Pharmacy Medication History - E-Prescribing - EPCS - E-Prescribing - Patient Medication History - E-Prescribing **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Interoperability** - Pharmacy Network - E-Prescribing - EHR Integration - E-Prescribing - Lab Integration - E-Prescribing **Agentic AI - EHR** - Autonomous Task Execution ## Top ModuleMD Alternatives - [Epic](https://www.g2.com/products/epic/reviews) - 4.2/5.0 (894 reviews) - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (329 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews)