--- title: ModSquad Reviews meta\_title: 'ModSquad Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ModSquad works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 8 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Web Developers url: https://www.g2.com/categories/web-developers --- # ModSquad Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by ModSquad but has limited features. Are you part of the ModSquad team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ModSquad leads the Customer Experience (CX) Service industry. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. Since 2007, we've been reinventing traditional outsourcing. We embraced remote and steered clear of cubicles in soulless call centers. We secure our distributed team with Cubeless, our patent-pending security platform. We deploy our services by the hour rather than saddle you with inefficient FTEs. And our Mods are so experienced and empathetic it isn't fair to call them "agents" – so we don't. We are the Mods! * * * Seller [ModSquad](https://www.g2.com/sellers/modsquad) Discussions [ModSquad Community](https://www.g2.com/products/modsquad/discuss) Languages Supported Arabic, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Traditional) Overview by Amy Kennedy Show More ## Top-Rated Alternatives [ ![SmartSites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SmartSites") SmartSites 4.9/5(259) ](https://www.g2.com/products/smartsites/reviews) [ ![Capital Numbers](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Capital Numbers") Capital Numbers 4.8/5(82) ](https://www.g2.com/products/capital-numbers/reviews) [ ![Bruntwork](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruntwork") Bruntwork 4.8/5(72) ](https://www.g2.com/products/bruntwork/reviews) [ View All Alternatives ](https://www.g2.com/products/modsquad/competitors/alternatives) ## User Insights Average based on 8 real user reviews. [Log in to unlock pricing and user insights](/login) ![Scott W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott W.") SW Scott W. Marketing Automation Specialist Mid-Market (51-1000 emp.) 5/28/2025 "Great backup for social media moderation" 4.5/5 What do you like best about ModSquad? Easy to reach out to and adapt to unknown challenges. Review collected by and hosted on G2.com. What do you dislike about ModSquad? No comment at this time. It was nice working with the management team as well as a few of them team members. Review collected by and hosted on G2.com. Recommendations to others considering ModSquad: Have your expectations on paper so it will be easier for their team to understand the objectives and/or any potential challenges. Review collected by and hosted on G2.com. What problems is ModSquad solving and how is that benefiting you? We needed additional support for a large social media moderation project since this was very sudden and we were unable to obtain new staff members, let alone be able to train them. ModSquad was able to fill in the gaps while maintain SOP mandated by the client as well as our company's practices. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite AM Aditya M. Mid-Market (51-1000 emp.) 10/1/2023 "Great for enhancing your online engagement" 5/5 What do you like best about ModSquad? What stands out most about ModSquad is the exceptional quality of their services. They have a team of highly skilled moderators and community managers who excel in maintaining online spaces, ensuring that rules are enforced, and engaging with users effectively. They offer a diverse range of services that can cater to different industries and platforms, whether it's social media, gaming, e-commerce, or more They offer a diverse range of services that can cater to different industries and platforms, whether it's social media, gaming, e-commerce, or more Review collected by and hosted on G2.com. What do you dislike about ModSquad? ModSquad's team doesn't respond as quickly as we need them to, making it hard to manage our online communities in real-time. We've noticed that the quality of moderation varies among different moderators, causing confusion among our users. When we need support in languages other than English, we sometimes struggle due to language barriers with ModSquad's moderators. Adapting ModSquad's services to sudden changes in our online activity has been difficult, and we're questioning their flexibility. Review collected by and hosted on G2.com. Recommendations to others considering ModSquad: If you have an international audience, take full advantage of ModSquad's multilingual capabilities. It can greatly improve your ability to connect with a diverse customer base. Review collected by and hosted on G2.com. What problems is ModSquad solving and how is that benefiting you? Our job is to help businesses with ERP solutions, but keeping our online discussions clean and professional can be tough. ModSquad takes care of that for us. They make sure all online conversations stay focused and respectful. This has improved the quality of our online community. ModSquad understands our business. They've worked with us to create special ways to help our clients better. This personalized help has made our clients feel like we're giving them special attention. Sometimes, our workload changes quickly, especially during big software updates or important industry events. ModSquad can quickly change the level of support they give us. This means we always get the help we need, when we need it. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Gus B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gus B.") GB Gus B. Senior Customer Support Agent Small-Business (50 or fewer emp.) 12/21/2023 "Better than I expected" 4.5/5 What do you like best about ModSquad? Its flexibility and how easy and straightforward their registration process is. Review collected by and hosted on G2.com. What do you dislike about ModSquad? I can't remember something I don't like. Review collected by and hosted on G2.com. Recommendations to others considering ModSquad: Give it a try, wether you are an org looking for a project to get done or an individual seeking for a side hustle, this is totally worth the time. Review collected by and hosted on G2.com. What problems is ModSquad solving and how is that benefiting you? I feel it helps smaller projects get done without having to put in place a whole business structure and also helps professionals find side projects to complete. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Wezzie C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Wezzie C.") WC Wezzie C. Mid-Market (51-1000 emp.) 9/28/2023 "how to raise your experience" 4.5/5 What do you like best about ModSquad? flexibility of the company scalability as well the content from mosquad is great and community managent solutions are best ease to use and implementation Review collected by and hosted on G2.com. What do you dislike about ModSquad? the cost of tier might be some how expensive to other users Review collected by and hosted on G2.com. Recommendations to others considering ModSquad: I would recommend others to give it a try and see how best they can utilise the services offered Review collected by and hosted on G2.com. What problems is ModSquad solving and how is that benefiting you? we use modsuad for community management on our projects and it has been the best in management and providing long lasting solutions to the team saving time and providing accurate data and increasing productivity Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Joanne S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joanne S.") JS Joanne S. Insurance Agent Small-Business (50 or fewer emp.) 12/21/2023 "Office Manager & Customer Service" 5/5 What do you like best about ModSquad? Great Customer Service always, nice to know you are there to help. Review collected by and hosted on G2.com. What do you dislike about ModSquad? Quicker response time would be great, not bad now Im just impatient Review collected by and hosted on G2.com. Recommendations to others considering ModSquad: Keep up the great work! Review collected by and hosted on G2.com. What problems is ModSquad solving and how is that benefiting you? Computer issues Review collected by and hosted on G2.com. Show More 12/23/2024 Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/modsquad/pricing) ##### Categories on G2 [E-Commerce Development](https://www.g2.com/categories/e-commerce-development)[Contact Center Outsourcing Services](https://www.g2.com/categories/contact-center-outsourcing-services)[Managed Live Chat](https://www.g2.com/categories/managed-live-chat) ##### Explore More [Best account database management solutions for enterprises](https://www.g2.com/discussions/best-account-database-management-solutions-for-enterprises)[Which programmatic job advertising platforms are the highest rated for cost-effective candidate sourcing for enterprise talent teams that need to hire at volume without blowing the recruitment marketing budget?](https://www.g2.com/discussions/which-programmatic-job-advertising-platforms-are-the-highest-rated-for-cost-effective-candidate-sourcing-for-enterprise-talent-teams-that-need-to-hire-at-volume-without-blowing-the-recruitment-marketing-budget)[Which RASP platforms provide audit logs and compliance reporting that satisfy SOC 2 and PCI DSS requirements so security teams can demonstrate runtime control coverage to auditors?](https://www.g2.com/discussions/which-rasp-platforms-provide-audit-logs-and-compliance-reporting-that-satisfy-soc-2-and-pci-dss-requirements-so-security-teams-can-demonstrate-runtime-control-coverage-to-auditors) [Leading contact center workforce app](https://www.g2.com/discussions/leading-contact-center-workforce-app-what-s-actually-working)[What are the best equity management software for startups managing cap tables across multiple funding rounds?](https://www.g2.com/discussions/what-are-the-best-equity-management-software-for-startups-managing-cap-tables-across-multiple-funding-rounds)[Pros and Cons Details](https://www.g2.com/products/modsquad/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)