--- title: ModSquad Reviews meta\_title: 'ModSquad Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter reviews by the users' company size, role or industry to find out how ModSquad works for a business like yours. aggregate\_rating: rating\_value: 4.4 review\_count: 8 scale: '5' date\_modified: '2026-07-17' parent\_category: name: Web Developers url: https://www.g2.com/categories/web-developers --- # ModSquad Reviews & Provider Details Claimed ###### Profile Status This profile is currently managed by ModSquad but has limited features. Are you part of the ModSquad team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! ModSquad leads the Customer Experience (CX) Service industry. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. Since 2007, we've been reinventing traditional outsourcing. We embraced remote and steered clear of cubicles in soulless call centers. We secure our distributed team with Cubeless, our patent-pending security platform. We deploy our services by the hour rather than saddle you with inefficient FTEs. And our Mods are so experienced and empathetic it isn't fair to call them "agents" – so we don't. We are the Mods! * * * Seller [ModSquad](https://www.g2.com/sellers/modsquad) Discussions [ModSquad Community](https://www.g2.com/products/modsquad/discuss) Languages Supported Arabic, Danish, German, Greek, English, Estonian, Finnish, French, Irish, Hindi, Indonesian, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Traditional) Overview by Amy Kennedy Show More ## Top-Rated Alternatives [ ![SmartSites](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "SmartSites") SmartSites 4.9/5(259) ](https://www.g2.com/products/smartsites/reviews) [ ![Capital Numbers](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Capital Numbers") Capital Numbers 4.8/5(82) ](https://www.g2.com/products/capital-numbers/reviews) [ ![Bruntwork](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bruntwork") Bruntwork 4.8/5(72) ](https://www.g2.com/products/bruntwork/reviews) [ View All Alternatives ](https://www.g2.com/products/modsquad/competitors/alternatives) ## User Insights Average based on 8 real user reviews. [Log in to unlock pricing and user insights](/login) ![Brandon S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon S.") BS Brandon S. Owner Small-Business (50 or fewer emp.) 9/30/2023 "Moderation at your Fingertips, Modsquad Connects You To Moderating Freelnacers" 3.5/5 What do you like best about ModSquad? IF you want to be completely disconnected from moderating either social media platforms or a growing community, there are enough people with varying interests to be able to fit into your niche. Review collected by and hosted on G2.com. What do you dislike about ModSquad? While they have an ongoing roster of employees of varying degrees of helpfulness, the uptime for their more "premium" tools, even the basic level to some extent, is laughable. Review collected by and hosted on G2.com. Recommendations to others considering ModSquad: While Modsquad can definitely help you out in the short term, there will be plenty of headaches along the way. If Modsquad improved the uptime of their tools and provided more in-depth customer support, I could see turnover decreasing and having more expert freelancers primed and ready to give a better level of service Review collected by and hosted on G2.com. What problems is ModSquad solving and how is that benefiting you? If you are struggling with growth and general content moderation for your online brand like I was originally, then Modsquard could definitely help you. However to truly excel on building your business or community online, there could be more resourceful approaches. Review collected by and hosted on G2.com. Show More 3/31/2024 Validated ReviewerIncentivizedSource: G2 invite ![Sellah S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sellah S.") SS Sellah S. Data Technician Information Technology and Services Mid-Market (51-1000 emp.) 9/29/2023 "Data driven best user experience" 4/5 What do you like best about ModSquad? -its easy to use and implement -it has high privacy(security is guaranteed with your brands) - It encoporates different features and offers customer support. Review collected by and hosted on G2.com. What do you dislike about ModSquad? the outsourcing and customization is expensive to some. Review collected by and hosted on G2.com. Recommendations to others considering ModSquad: I would recommend others to try it since it has a wide selection, so they can surfer further than I did and see how best they use the services. Review collected by and hosted on G2.com. What problems is ModSquad solving and how is that benefiting you? issues of scheduling and community management are solved with Modsquad. it is scallable and flexible for the company. content moderation and customer support are easily deliverd with Modsquad. Review collected by and hosted on G2.com. Show More 2/18/2025 Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") PM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 10/3/2023 "CX Help to the Max" 4/5 What do you like best about ModSquad? I like that they are data driven. All of the suggestions/solutions are all backed by data and insights. It's easy to make decisions when there is data support. Review collected by and hosted on G2.com. What do you dislike about ModSquad? Set-up was a little slow, but that is to be expected with this type of support/assistance/services. Review collected by and hosted on G2.com. Recommendations to others considering ModSquad: If you like easy decisions backed by data, then ModSquad is a no brainer. Review collected by and hosted on G2.com. What problems is ModSquad solving and how is that benefiting you? Social Media and Customer Support Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. [ View More Pricing Information ](https://www.g2.com/products/modsquad/pricing) ##### Categories on G2 [E-Commerce Development](https://www.g2.com/categories/e-commerce-development)[Contact Center Outsourcing Services](https://www.g2.com/categories/contact-center-outsourcing-services)[Managed Live Chat](https://www.g2.com/categories/managed-live-chat) ##### Explore More [Best account database management solutions for enterprises](https://www.g2.com/discussions/best-account-database-management-solutions-for-enterprises)[Which programmatic job advertising platforms are the highest rated for cost-effective candidate sourcing for enterprise talent teams that need to hire at volume without blowing the recruitment marketing budget?](https://www.g2.com/discussions/which-programmatic-job-advertising-platforms-are-the-highest-rated-for-cost-effective-candidate-sourcing-for-enterprise-talent-teams-that-need-to-hire-at-volume-without-blowing-the-recruitment-marketing-budget)[Which RASP platforms provide audit logs and compliance reporting that satisfy SOC 2 and PCI DSS requirements so security teams can demonstrate runtime control coverage to auditors?](https://www.g2.com/discussions/which-rasp-platforms-provide-audit-logs-and-compliance-reporting-that-satisfy-soc-2-and-pci-dss-requirements-so-security-teams-can-demonstrate-runtime-control-coverage-to-auditors) [Leading contact center workforce app](https://www.g2.com/discussions/leading-contact-center-workforce-app-what-s-actually-working)[What are the best equity management software for startups managing cap tables across multiple funding rounds?](https://www.g2.com/discussions/what-are-the-best-equity-management-software-for-startups-managing-cap-tables-across-multiple-funding-rounds)[Pros and Cons Details](https://www.g2.com/products/modsquad/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)