LT
Liz T.
"User-Friendly Platform with Seamless Integration"
5/5
What do you like best about ModMed?

I find the user-friendly nature of ModMed to be immensely beneficial. It makes scheduling seamless and allows our doctors to be more hands-on while medical assistants scribe. It effectively consolidates all necessary information for our billing department to submit claims without any hassle. Each staff member, across various departments, finds the platform easy to use, contributing to an efficient workflow. Additionally, the initial setup of ModMed was great and seamless, with the helpful assistance of on-site support, which further enhances the overall ease of transition and operation. This combination of user-friendliness, efficiency in scheduling and billing, and ease of setup make ModMed a platform I highly recommend. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I like everything about the product so far. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

We appreciate your feedback, Liz. Thank you for taking the time to share it with us!

MD
Melissa D.
"Highly Customizable, Streamlined Efficiency"
5/5
What do you like best about ModMed?

I really appreciate the customizability that ModMed offers, particularly on the practice management side. This feature allows me to create appointment types and establish scheduling rules, which significantly helps in tailoring the system to fit the unique needs of our practice. It's incredibly helpful to have this level of flexibility and control, which enhances the overall efficiency of patient record management and maintaining a tight schedule. The initial setup of ModMed was also seamless and perfect, which made the transition smooth and hassle-free. These aspects contribute to a highly positive experience, making ModMed an indispensable tool in our practice management. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

The Klara feature is not as effective or well-developed as it could be. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for sharing your experience, Melissa. Feedback like yours is not only encouraging but also helps us understand what we're doing right.

KU
Kristen u.
"Effortless to Learn, Highly Recommend ModMed"
5/5
What do you like best about ModMed?

I find ModMed to be incredibly user-friendly, which has been a significant advantage as I acclimate to a new practice. Learning a new system can be daunting, but ModMed's intuitive design has made this transition much easier for me. I particularly appreciate the prescription management feature, which offers distinct sections for initiating, continuing, and discontinuing treatments, and allows for information to be easily copied and pasted. The initial setup of ModMed was straightforward, enhancing its accessibility for new users like myself. Overall, my positive experience with ModMed translates into a high likelihood of recommending it to others, which I expressed by giving it a recommendation score of 10. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

nothing I do not like at this point Review collected by and hosted on G2.com.

Response from Melissa Elam of ModMed

Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share.

KF
Kendra F.
"Effortless Billing Management for Dermatology Clinics"
5/5
What do you like best about ModMed?

I find ModMed incredibly useful for managing our dermatology clinic, especially for in-house billing and practice management needs. It keeps everything organized and consolidated, simplifying the administrative process. I particularly appreciate the ease with which billing can be managed, as well as the capability to run various reports effortlessly. Additionally, I use ModMed for scheduling and accessing patient history, which integrates seamlessly to streamline clinic operations. The initial setup of ModMed was fairly easy, making the transition smooth and efficient. Overall, I'm highly satisfied with ModMed, evident from my strong likelihood to recommend it with a rating of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I would love to be able to create my own section in the billing, which is currently not possible. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for your feedback, Kendra! We're glad to hear about how ModMed has helped improve your processes.

LG
lauren g.
patient represenative
Mid-Market (51-1000 emp.)
"Easy to Use with Clear, Helpful Explanations"
5/5
What do you like best about ModMed?

It’s easy to use, and it explains the material clearly and nicely. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

sometimes it can work slowly, and that causes delays in work Review collected by and hosted on G2.com.

Response from Madison Fujii of ModMed

Thank you for your review, Lauren! We're pleased to know you had a positive experience.

CS
Chandra S.
"Efficient, Customer-Centric Solution for Dermatology Offices"
5/5
What do you like best about ModMed?

I find ModMed to be incredibly easy to learn, which made the transition smooth for our Dermatology office. The fact that their setup process involves both dedicated staff support and training videos demonstrates their commitment to user success. I am impressed by ModMed’s community aspect and their openness to customer suggestions for product updates; it really makes me feel like they value customer input and are committed to ongoing innovation. Additionally, ModMed's ability to enhance our billing and coding processes provides significant efficiency for our practice. I also appreciate how forward-thinking ModMed is as a company, which gives me confidence in its continual improvements and relevance in the market. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I like everything about ModMed. Review collected by and hosted on G2.com.

Response from Melissa Elam of ModMed

It's wonderful to hear such kind words. We are committed to our clients, and your review is a reminder of why we do what we do.

JB
Jill B.
"Excited for Streamlined Practice Management"
5/5
What do you like best about ModMed?

I am thrilled about using ModMed for Practice Management and EHR because of the wonderful trainers and staff, such as Christina D. and Jennifer N., who have been outstanding. Their knowledge and enthusiasm about ModMed makes me confident in the product's ability to adapt and grow as needed, showing a promising start for my practice. I am particularly impressed by the 'Single screen' feature, which minimizes the time spent toggling between different tasks and thus enhances efficiency. Although we have yet to go live, I am eagerly anticipating going live, and have rated my likelihood of recommending ModMed as a 10 out of 10, reflecting my high expectations and satisfaction with their readiness to support us. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

Nothing at this time Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for leaving your thoughts, Jill! We're pleased to hear about your positive experience.

AS
ashley s.
"Constant Innovation and Seamless iOS Compatibility"
5/5
What do you like best about ModMed?

I love ModMed for its constant innovation, which keeps the software at the cutting edge and helps me stay ahead in my practice. The integration with iOS is seamless and reliable, enabling me to work efficiently on my preferred devices without any hitches. I appreciate that ModMed helps with organization, practice management, and utilizes AI features effectively, which simplifies numerous aspects of my dermatology practice. The experience of working with an implementation manager made the initial setup straightforward, ensuring a smooth transition to using the product. I am extremely satisfied with ModMed's performance, to the extent that I would rate my likelihood of recommending it a perfect 10. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

there's nothing I don't like about it Review collected by and hosted on G2.com.

Response from Melissa Elam of ModMed

Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share.

IG
ivette g.
"Effortless Clinic Management with ModMed"
5/5
What do you like best about ModMed?

I appreciate how ModMed runs my ophthalmology clinic smoothly, ensuring daily operations are efficient and hassle-free. The user-friendly interface stands out, making it easy to navigate and use for various tasks. The ability to schedule surgeries and manage eligibility processes without disrupting the clinic's workflow is incredibly beneficial, allowing us to maintain a steady pace in patient care and administration. Additionally, ModMed was very easy to set up, which minimized downtime and facilitated a seamless transition into our daily operations. I'm very happy with ModMed and would highly recommend it, as indicated by my perfect satisfaction score of 10 out of 10. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

There isn't anything I don't like about ModMed Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for being an advocate, Ivette. We're so happy you're having a positive experience and are grateful for your feedback.

LA
Laura A.
"User-Friendly and Efficient Payment System"
5/5
What do you like best about ModMed?

I find ModMed to be incredibly user-friendly, which greatly enhances our efficiency when it comes to payment collections. The system is designed in such a way that it consolidates everything within the same tabs, eliminating the need to constantly flip between screens. This seamless navigation saves time and reduces frustration. Additionally, the integration of AI and other systems in ModMed is very promising, freeing up our staff's time and allowing them to focus on other important tasks. The initial setup was also very easy, making the transition smooth for our team. Overall, the platform's intuitive interface and integrated features significantly improve our productivity and workflow. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

There isn't anything I don't like about it. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you so much for your thoughtful review, Laura. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share.