LR
luke r.
"Easy to Use but Pricey"
4/5
What do you like best about ModMed?

I really appreciate how easy ModMed is to use. Its user-friendly interface allows it to flow very smoothly, making it accessible regardless of medical background history. This ease of use is a significant advantage as it simplifies the documentation process and helps resolve prescription (Rx) issues efficiently. I value the way ModMed enhances my workflow by being intuitive and straightforward, reducing the learning curve and enabling me to focus more on patient care rather than grappling with complex software. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I find the price of ModMed to be way too high. It's a significant concern for me, especially with competitors emerging in the market. While I really like ModMed, the cost can be a big factor, and I believe that if prices were adjusted, it could prevent users from switching to alternative options. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

We value your feedback, Luke! Thank you for taking a moment to share your thoughts.

TT
Tamara T.
"Widely Adopted, User-Friendly with Strong Data Capabilities"
5/5
What do you like best about ModMed?

I find ModMed to be incredibly valuable in my practice due to its widespread use in dermatology clinics, with approximately 80% of derm clinics utilizing the same software, which fosters a sense of reliability and community among practitioners. The positive feedback from many medical assistants about the software further supports its credibility and user satisfaction. I genuinely appreciate the ease of use that ModMed offers, making it simpler to navigate daily tasks without unnecessary complications. Additionally, the software's data analysis capabilities stand out as a significant benefit, allowing me to make informed decisions based on insights derived from comprehensive data evaluation. Training modules available through ModMed have been beneficial, improving the overall onboarding experience and enhancing user proficiency over time, which leads to better practice outcomes. Lastly, my confidence in ModMed is reflected in my willingness to recommend it highly to my peers, evidenced by my giving it a score of 10 out of 10 for recommendation. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I find the ethnicity and race questions cumbersome and complex. Simplifying them would improve data analysis and collection. Additionally, I'm frustrated by not being able to change the questions to suit our needs. Also, the initial setup of ModMed was medium in difficulty, which suggests there might be some aspects that can be streamlined for a smoother implementation process. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for taking the time to leave a review, Tamara. We appreciate your feedback.

LL
LeeAnn L.
"Essential Tool for Mobile Dermatology Clinics"
5/5
What do you like best about ModMed?

I appreciate that ModMed is very accessible and easy to use specifically for dermatology practices, which makes charting in our clinic remarkably straightforward. The ability to scribe easily is another feature that I value because it enhances the efficiency of our operations. As a software tailored towards dermatology, it provides specialized support that significantly benefits our mobile dermatology clinic. The fact that we have access to ModMed for free as a non-profit organization is a substantial advantage, allowing us to leverage its capabilities without financial constraints. Additionally, I am highly satisfied with ModMed to the extent that I would rate my likelihood to recommend it to a friend or colleague as a 10 out of 10, underscoring my belief that it is an excellent choice for dermatology-focused practices. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I dislike that there are limitations in the integration capabilities of ModMed. Specifically, I want to integrate the Fitzpatrick skin scale into the patient history, but currently, this feature is not available. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for sharing your experience, LeeAnn. Feedback like yours is not only encouraging but also helps us understand what we're doing right and how we can improve.

LJ
Laura J.
"All-In-One Platform with Customizable Analytics"
4.5/5
What do you like best about ModMed?

I appreciate the customization of reporting in the analytics feature of ModMed, which provides flexibility in tailoring reports to meet specific needs. This customization enhances the reporting structure, offering better insights and data analysis for our practice. The all-inclusive platform covers all the functions needed for both office management and clinical operations, along with a patient messaging system, which streamlines workflow and improves communication. Additionally, ModMed Pay offers several payment options for patients, which not only adds convenience but has also contributed to an increase in our revenue. I find the initial setup of ModMed to be pretty easy, which made the transition smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

The pathology accessioning process in ModMed is difficult. It creates gaps in accessioning numbers, which can complicate patient and sample tracking. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you, Laura! We're pleased to hear about your experience and how you're enjoying ModMed.

MR
Michelle R.
"User-Friendly, Enhances Collaboration, Needs Improved Order Filters"
3.5/5
What do you like best about ModMed?

I appreciate ModMed's ability to facilitate patient collaboration, making it easier to engage with patients and improve the quality of care we provide. The software is user-friendly, which is crucial in a fast-paced clinical environment where time efficiency is key. The initial setup was very easy, allowing for a seamless transition and minimal disruption to our workflow. I find that ModMed significantly enhances documentation and clinic notes management, which is vital for maintaining accurate records and efficient practice operations. Additionally, the reporting features are incredibly valuable, providing insights that help in making informed decisions. Overall, these aspects contribute to better quality care in our GI practice. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I find the filters for orders in ModMed to be too general, which limits the ability to sort or categorize specific types of orders, such as barium studies or ultrasounds. This lack of specificity in filtering makes the software less efficient for handling diverse order types, as it doesn't allow for detailed categorization or easy retrieval of particular order sets. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for taking the time to share your thoughts, Michelle. We are always looking for ways to improve.

SJ
Samuel J.
"Easy to Use, But Needs More Customization"
4.5/5
What do you like best about ModMed?

I find ModMed to be extremely user-friendly, which makes it easy not only for myself but also for teaching new users how to navigate the system. The platform is straightforward to use, which contributes to its effectiveness in managing our orthopedic practice with about 90 providers. I appreciate how well ModMed is set up to accommodate our growing practice, aiding our providers in documenting patient visits efficiently. The ability to keep all clinical appointments organized and ensure proper documentation for thousands of patient visits each year is crucial for us, and ModMed delivers on this front. Additionally, the team behind ModMed clearly demonstrates care for their clients and products, which enhances the overall experience. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I wish there was more ability to customize our ModMed environment to the specific needs of our practice. Sometimes there are unique things about our practice that may not apply to all orthopedics groups around the country, and these situations can be difficult to get ModMed to work for our specific needs. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

We appreciate your feedback, Samuel. Thank you for taking the time to share it with us.

KD
kristin D.
"Comprehensive Tool with Room for Improved Training"
4/5
What do you like best about ModMed?

I really love the filtering capabilities ModMed provides with various reporting. This feature allows me to efficiently customize and access the information I need, which enhances decision-making and operational efficiency. I find the orders feature to be a fantastic tool, streamlining my workflow and minimizing the time and effort spent on order management. Additionally, the tasking functionality is invaluable for facilitating internal communication, ensuring that my team remains coordinated and informed. Overall, these features contribute significantly to streamlined operations and effective communication within my practice. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I find the process of handling refunds, money transfers, and reversing charges to be problematic. Additionally, there's an issue with reversing finalized notes, which can be cumbersome. The initial setup of ModMed was challenging, and the training provided wasn't very effective, making the adaptation process difficult. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

We appreciate you taking the time to share your experience with us, Kristin!

TG
Tina G.
"Excellent Support, Streamlined Workflow Management"
5/5
What do you like best about ModMed?

I really appreciate the support teams at ModMed. Whenever I reach out for assistance with templates or encounter issues, they are consistently kind, patient, and supportive. This includes team members like Darlene Frankel, who exemplify exceptional service. I also love attending the conferences held by ModMed, where I get the opportunity to meet teams that support Gastroenterology and participate in roundtable discussions. These events are valuable, as they bring together information teams that offer suggestions and workflows, enhancing the overall usefulness of ModMed. The support from ModMed’s team is so good that it would make me highly likely to recommend the product to others, definitely scoring a 10 out of 10 for recommendation. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I want the Delete button added back when physicians are working on notes, as its removal has caused a lot of discussion with many of our providers. I have called, and they at ModMed said it was done away with. Additionally, I realize Klare is somewhat new for Gastroenterology. However, it has been somewhat tasking, and it could be just me still on the learning curve since we've only had it since early Spring. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

We value your feedback, Tina! Thank you for taking a moment to share your thoughts.

MD
Meghan D.
"Streamlined Our Gastroenterology Practice Seamlessly"
3.5/5
What do you like best about ModMed?

I love how ModMed streamlines our office-based endoscopy center by integrating it effectively with our clinical EMR system. This integration simplifies documentation, enhances patient care, and elevates the overall clinical experience to a top-rated level. I appreciate the simplicity and ease of use, which allows for a seamless expansion as our practice grows. The reporting capabilities are particularly valuable, providing insightful data that supports our practice's needs. The system’s ability to grow with our practice is a significant advantage, as it ensures we can continue to expand and adapt our services efficiently. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I find the pretemplated options for providers to be lacking. It would be beneficial if the template sets worked more like the Athena EMR system, which functions well according to the needs of our mid-level providers. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

We appreciate your feedback, Meghan. Thank you for taking the time to share it with us.

JW
Jeff W.
"Intuitive and Reliable EMR with Room for Analytical Improvement"
5/5
What do you like best about ModMed?

I really like ModMed for its intuitive and easy-to-use interface, especially when it comes to documentation. This ease of use is crucial for my dermatology practice as it allows for efficient documenting of patient encounters and managing the practice effectively. The seamless and user-friendly nature of ModMed has made integrating it into my daily workflow relatively straightforward, and I find it enhances my overall productivity. Additionally, the initial setup was fairly easy, rating a 4 out of 10 on a difficulty scale, indicating a smooth onboarding process without major challenges. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I find it challenging to generate analytic reports in ModMed. It is difficult to locate the premade reports I need, and creating a report with specific variables that I want to evaluate is also troublesome. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for taking the time to leave us your thoughts, Jeff. Your feedback is helpful for our improvement.