MJ
Megan J.
"User-Friendly with Strong Analytics, Needs Better Billing"
5/5
What do you like best about ModMed?

I truly appreciate how user-friendly ModMed is. It significantly enhances my experience, especially in the field of ophthalmology, where efficiency and ease of use are paramount. The analytics feature stands out to me as a particularly valuable tool, offering insightful data that informs my decisions and optimizes my workflow. Additionally, the initial setup of ModMed was incredibly easy, which was a major relief and a time-saver. The combination of these features contributes to a streamlined and effective experience that I would highly recommend to others. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I find the billing features within ModMed problematic. These features do not work as well as they should and could benefit from improvements. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for taking the time to leave a review, Megan! We'd like to hear more about the improvements you mentioned. Please contact our team at responseteam@modmed.com so we can learn more.

Mahesh V.
MV
Mahesh V.
Billing supervisor
Enterprise (> 1000 emp.)
"User-Friendly Practice Management with All the Features I Need"
5/5
What do you like best about ModMed?

It’s very user-friendly, and it includes all the features I need for practice management. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

There’s frequent downtime, but at least it’s scheduled in advance. Review collected by and hosted on G2.com.

Response from Madison Fujii of ModMed

Thank you for your feedback, Mahesh! We love to hear how ModMed has improved your practice.

YC
Yanet C.
Medical Assistant
Small-Business (50 or fewer emp.)
"Mod med"
5/5
What do you like best about ModMed?

My favorite thing about ModMED is that I can find pt’s easily. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

Not being able to change pt information like address and phone number Review collected by and hosted on G2.com.

Response from Madison Fujii of ModMed

Thank you for sharing your experience. Feedback like yours is not only encouraging but also helps us understand what we're doing right.

Verified User in Medical Practice
UM
Verified User in Medical Practice
Small-Business (50 or fewer emp.)
"Intuitive and Reliable—Makes My Job Easier"
4.5/5
What do you like best about ModMed?

I like how inutive it is. Works most of the time and makes my job easier Review collected by and hosted on G2.com.

What do you dislike about ModMed?

Sometimes it is down, but it is not often Review collected by and hosted on G2.com.

Response from Madison Fujii of ModMed

Thank you so much for your thoughtful review. We're delighted to know our efforts are making a positive impact, and we appreciate you taking the time to share.

BF
Brittany F.
"Fast Support with Continual Upgrades"
5/5
What do you like best about ModMed?

I appreciate the continued modifications and upgrades of ModMed, which ensure that the software keeps up with the latest needs and improvements. The access to support is another key aspect I value greatly, as it makes it easy to get help when needed. This leads to fast resolution of issues and quick responses, which enhances my overall experience. Additionally, ModMed is easy to learn and train on, which makes the initial setup process smooth and stress-free. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I find that Klara within ModMed needs modifications. It lacks sufficient integration and requires quicker upgrades to meet my needs effectively. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

We appreciate your feedback, Brittany! Thank you for taking the time to share it with us.

NS
Nakeria S.
medical receptionist
Mid-Market (51-1000 emp.)
"Very Easy to Navigate with Quick Access to Information"
5/5
What do you like best about ModMed?

Very easy to navigate. All information is accessible quickly. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

Having to file each pdf one by one instead of by group Review collected by and hosted on G2.com.

Response from Madison Fujii of ModMed

Nakeria, we're so happy you're enjoying ModMed. Thank you for sharing!

LB
Lisa B.
"Efficient Billing with Continuous Updates"
4.5/5
What do you like best about ModMed?

I love how ModMed makes billing easier, which streamlines this critical aspect of running an ophthalmology practice. I appreciate that they are always updating and innovating, providing new updates that keep the software current and efficient. The ease of the Electronic Medical Records (EMR) when combined with the Practice Management (PM) system is particularly valuable as it enhances workflow efficiency and accuracy in patient records and management tasks. I also enjoy the flow of the Practice Management system itself, which seems to integrate seamlessly into daily operations, making the overall administration smoother. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

Some of the analytic reports are hard to configure. Review collected by and hosted on G2.com.

Response from Melissa Elam of ModMed

We value your feedback, Lisa! Thank you for leaving us a review.

JN
Jesus N.
"Easy to Use, Effective Dermatology Solution"
5/5
What do you like best about ModMed?

I appreciate ModMed's ease of use and effectiveness in managing various dermatology-related tasks. Compared to other software I've utilized, I am really pleased with how seamlessly ModMed integrates into my workflow. The functionality it offers in scheduling and billing is particularly valuable as it tackles the challenges I face in dermatology practice efficiently. The initial setup of ModMed was straightforward and did not present any significant difficulties, making the transition to this software quite smooth. My satisfaction with ModMed is underscored by my willingness to highly recommend it, as evidenced by my scoring it a perfect 10 out of 10 for recommendations. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

currently there's nothing I don't like about it Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Thank you for sharing your experience, Jesus. Feedback like yours is not only encouraging but also helps us understand what we're doing right.

WB
Whitney B.
"Streamlined Scheduling with Stellar Support"
4.5/5
What do you like best about ModMed?

I love how ModMed allows me to customize the schedule to meet our practice's precise needs based on each individual provider. This flexibility enhances our operational efficiency by tailoring scheduling conveniently. Additionally, the initial setup of ModMed was easy, and the support team has been fantastic post-live, which greatly helps in smooth transitioning and continued usage. The support experience adds substantial value by being reliable and effective, ensuring that any issues are promptly addressed and resolved. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

I find building out the schedule challenging and very repetitive. I wish the process of templating the schedule could be more streamlined. Review collected by and hosted on G2.com.

Response from Danielle Corrales of ModMed

Whitney, we're so happy you're enjoying ModMed. Thank you for sharing!

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Mod med experience for new derm PA"
5/5
What do you like best about ModMed?

So Derm focused unlike other EMR systems. Review collected by and hosted on G2.com.

What do you dislike about ModMed?

Took a bit of time to learn everything since it is so detailed. Review collected by and hosted on G2.com.

Response from Madison Fujii of ModMed

We greatly appreciate your review. We strive to provide excellent service, and we're so glad we could deliver that for you.