What I appreciate the most is the ease of use and the quality of recordings and transcriptions. This allows for easy review of calls, identification of areas for improvement, and sharing of best practices with the team. The tool is also very useful for training new employees, as it provides concrete examples from the field. Centralizing and automatically analyzing interactions is a real time-saver, and integration with the CRM makes tracking easier. Review collected by and hosted on G2.com.

The least practical point remains that some advanced analysis features require an adaptation period to be fully utilized. Integrations with certain third-party tools could still be optimized. Furthermore, the volume of data generated can sometimes seem overwhelming if a clear organization is not implemented. Finally, the cost can be a barrier for small structures. Review collected by and hosted on G2.com.

Modjo is a very intuitive and pleasant platform to use on a daily basis. The interface is clear, modern, and well-designed, which makes it easy to handle even for new users. I particularly appreciate the ability to analyze calls in detail and quickly identify areas for improvement thanks to the listening and commercial performance tracking features. Customer support is responsive and attentive, and the regular updates show a real commitment to continuous improvement. Review collected by and hosted on G2.com.

Even though the platform is generally smooth, some integrations can sometimes be a bit limited or require more advanced technical configuration. Additionally, processing or synchronization times with certain CRMs can occasionally slow down the workflow. Finally, I would like to have even more customization options in the reports and dashboards to tailor the analyses to the specific needs of each team. Review collected by and hosted on G2.com.

Very little to do on my end, my calls are recorded automatically, the transcript is of good quality, and the generated summary is fully operational. I can go back to past calls and find what was said with prompts. It is therefore used daily. Review collected by and hosted on G2.com.

Today, if I close my call because the client is late, and then reopen it, my call will not be recorded. Review collected by and hosted on G2.com.

Using Modjo has had a real impact on our whole performance in Sales and CSM.

From a CRO point of view, it helps us capture and structure every customer interaction, so nothing slips through the cracks. The AI summaries and CRM filling automations save us hours of admin work, letting us spend more quality time with our customers. We’ve also been able to spot common objections and replicate what our top performers do, which has lifted overall conversion rates and shortened ramp-up time for new hires. On top of that, the deal visibility and coaching insights give us the confidence to focus on the right opportunities and close them faster. Review collected by and hosted on G2.com.

Sometimes the amount of insights is almost overwhelming — there’s so much data that we had to fine-tune our process to focus on the most relevant ones. But that’s also proof of how powerful the platform is.

Also , Modjo evolves so quickly that we need to keep our team up to date on the new features. It’s a good problem to have, because the product keeps getting better but it does take time Review collected by and hosted on G2.com.

It saves me so much time, as I do not have to concentrate on making notes during the meeting, but purely focus on the meeting itself.

However, the best part of it is the AI summary, particularly the "Ask AI anything" feature, which allows you to inquire about a specific meeting or account (covering multiple sessions).

This part brings so much effectiveness and helps me build the offering exactly to the customer's needs. Review collected by and hosted on G2.com.

There is nothing at the moment!

Of course, it could be a bit cheaper, but the value/price ratio is there. Review collected by and hosted on G2.com.

The quality of the transcript, and all the feature on the platform. Review collected by and hosted on G2.com.

The automatic update of Calendar post-meeting, that's need to be checked before sending it. Review collected by and hosted on G2.com.

I really like the AI agent for summarizing conversations, creating emails, and conveying information internally to my implementation colleagues. It allows me to have many details that I normally can't see due to lack of time. The integration with Salesforce works very well. Modjo is my day-to-day partner. Review collected by and hosted on G2.com.

At the moment, I don't have the pains and what I don't like very well identified. At the level I use it, it's top. Review collected by and hosted on G2.com.

I like that it has a very good transcription and AI implemented. Review collected by and hosted on G2.com.

I don't like that sometimes the rating of the calls is not very accurate. Review collected by and hosted on G2.com.

I appreciate the ease of use as well as the completely seamless integration of this tool into my daily life. It has become an essential partner for tracking my activity and managing customer relationships. Review collected by and hosted on G2.com.

AI call scoring still needs to be perfected, as AI does not always grasp the subtleties of the French language. It sometimes has difficulty correctly interpreting certain elements. Review collected by and hosted on G2.com.

easy to use, very easy to implement and integrate in our day to day and stack tools. all the sales team love it and use it multiple time per day. Our CSM was really helpful bringing best uses cases. Review collected by and hosted on G2.com.

maybe can do an effort on the branding, colors and admin interface. Review collected by and hosted on G2.com.