--- title: Carro Reviews meta_title: 'Carro Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 123 reviews by the users' company size, role or industry to find out how Carro works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 123 scale: '5' date_modified: '2026-08-04' parent_category: name: E-Commerce url: https://www.g2.com/categories/e-commerce --- # Carro Reviews **Vendor:** Carro **Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping) **Average Rating:** 4.4/5.0 **Total Reviews:** 123 ## About Carro Modernize your Dropship Program - streamline marketplace management and drive more sales. Carro transforms how retailers expand their product offerings by enabling hand-selected, brand-matched dropship partnerships. Orders are automatically routed to the supplier for fulfillment, while retailers earn a margin or commission. This allows testing new categories, boosting AOV, and expanding selection without upfront inventory. Product information, pricing, and inventory are updated automatically. Supports Shopify, WooCommerce, BigCommerce, Magento, as well as EDI and SFTP connections. These are the top 5 features of the Carro Dropship Platform - now powering Modern Dropship. - Increase revenue and AOV by cross-selling complementary products - Expand your product catalog with zero inventory investment from our vast network - Create an entirely new customer acquisition channel with lower costs - Create brand partnerships in minutes, not months or years - Bring existing suppliers over to the platform to easily manage sourcing ## Carro Reviews ### 1. Admin/CSR **Rating:** 4.0/5.0 stars **Reviewed by:** Kevin L. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Carro?** Easy to set up product, invoice and report. **What do you dislike about Carro?** The service charge was too high and took a while to get deposited into my account. **What problems is Carro solving and how is that benefiting you?** Connect with my vendor **Official Response from Support Team:** > Hey Kevin, Thanks for taking this time to leave us a review, glad you are seeing process improvements using our service. We have documented this pricing feedback and will continue to offer rates that are as competitive as possible. Please don't hesitate to touch base with our team at support@convictional.com to discuss further. ### 2. Convenient & Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Carro?** The simplicity of the process. I'm busy so I like things to be as efficient as possible. Convictional is. **What do you dislike about Carro?** No Downsides as of yet.keep up the great work **What problems is Carro solving and how is that benefiting you?** It's allowing to display my products on multiple platforms with ease **Official Response from Support Team:** > Hi Jessica! We appreciate the positive feedback. Efficiency is definitely one of our focal points! ### 3. Easy to use, and incredibly helpful for our retail partnerships. **Rating:** 5.0/5.0 stars **Reviewed by:** Sheena B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2022 **What do you like best about Carro?** Using Convictional has reduced the barrier to entry for retail, at Tease. Previously, to be considered for some online retailer marketplaces, it required very complex EDI processes, integrations, etc. With Convictional, we simply downloaded the app and was ready to sell with one of Canada's largest retailers incredibly quickly. The UX is also straightforward and easy to use, not to mention making updates requires very little effort. **What do you dislike about Carro?** Working with convictional partners can be challenging due to their own internal processes, delays, etc. For example, I think we could have launched even quicker with one of our retail partners and convictional, but the process with our retail partner dragged on. **What problems is Carro solving and how is that benefiting you?** Making B2B simple. **Official Response from Andrew Goodman:** > Thanks for the review Sheena! Making onboarding and transacting seamless between brands and retailers without EDI integration is our goal. We're glad you were able to start working with retailers quickly, and we aim to make the process even faster in the future! ### 4. Works great and connects very easily to our shopify business **Rating:** 3.0/5.0 stars **Reviewed by:** leonard i. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Carro?** connected to Shopify and moving all data over and images **What do you dislike about Carro?** Not sure if we are getting paid or not, but again may be because of the client **What problems is Carro solving and how is that benefiting you?** Speed of setting up for the client with its connections ### 5. Seamless and easy integration **Rating:** 5.0/5.0 stars **Reviewed by:** Liz R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 01, 2022 **What do you like best about Carro?** All invoices are taken care of and very easy to integrate with Shopify **What do you dislike about Carro?** I found uploading the price lists the trickiest part **What problems is Carro solving and how is that benefiting you?** We use it as a drop ship tool with one of our main wholesale accounts **Official Response from Andrew Goodman:** > Hey Liz, thanks for leaving us a review! We heard similar feedback on price list trickiness a few months back and recently released an upgraded experience. We'd love to know what you think next time you're adding products and pricing. ### 6. Excellent Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Jess K. | MD, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Carro?** Everyone is always so helpful with any queries that I have. They come back to me really quickly **What do you dislike about Carro?** Keep having to verify my account (when I log in I use my gmail app, so I have to type in my email then get an email to verify - so I have to come out of convictional go back on my email and then click the link - log in again) **What problems is Carro solving and how is that benefiting you?** I'm not sure what this means ### 7. Easy onboarding, Great support **Rating:** 5.0/5.0 stars **Reviewed by:** Madeleine S. | Vendor Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Carro?** Love that Convictional integrates with Shopify. Plus, they have a great support system should any issues arise. **What do you dislike about Carro?** Only that they don't have a phone number you can call. **What problems is Carro solving and how is that benefiting you?** I appreciate an easy onboarding service. **Official Response from Support Team:** > Hey Madeleine, Thanks so much for taking the time to leave your review. We're so glad you're satisfied with our product and our amazing support team! ### 8. Very great platform and always improving! **Rating:** 4.0/5.0 stars **Reviewed by:** Maggie G. | Partnerships Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Carro?** I have really liked working with the Convictional team since we started. The team is quick to respond and help us with any issues, and it feels very collaborative. The platform itself is very straightforward for brands to get set up on, which is great! It makes it easier for us to sell and onboard brands due to the ease of set up on Convictional. **What do you dislike about Carro?** As any startup, the platform is continuing to evolve and there are some features that we would love to continue to develop with the Convictional team. The good news is the Convictional team is incredibly receptive to our feedback and always looking for new solutions. **What problems is Carro solving and how is that benefiting you?** Convictional's platform makes it really easy to set up a marketplace and removes the biggest barriers to entry to date – time and bandwidth. Partners always worry about how much time set up takes, and with 98% of our partners it takes 30 mins or less to get them set up. **Official Response from Andrew Goodman:** > Thanks Maggie. Fast and collaborative is what we always aim for whether for resolving support issues or for new feature development. Let us know if we can ever be of more assistance, looking forward to the continued partnership! ### 9. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna L. | Confounder and socials, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** Easily integrated and very easy to use, love using this program. **What do you dislike about Carro?** Billing! If it was automated it would make it so much easier. **What problems is Carro solving and how is that benefiting you?** Making drop shipping streamlined and easily integrated! I love using this program. ### 10. Seamless Shopify Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah H. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** July 26, 2022 **What do you like best about Carro?** Convictional was a seamless integration between our Shopify into convictional and to our vendors. Uploading price lists and all our products was super easy. It got us up and running super quick with larger vendors. **What do you dislike about Carro?** The only thing about convictional was I would delete an item and since it's pulling data from Shopify it would keep appearing. The only way to remove it was to remove out of the price list for each vendor. **What problems is Carro solving and how is that benefiting you?** Eliminating the use of spreadsheets and quickly syncing all of products in a matter of minutes. **Official Response from Andrew Goodman:** > Thanks so much for taking the time to leave us a review Sarah. We're glad to hear your setup with partners was fast given the seamless integration to Shopify. Our product team is always looking for ways to make product synchronization easier, i'll pass on your feedback to the team. ### 11. Great! **Rating:** 5.0/5.0 stars **Reviewed by:** Joe J. | E-COMM Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** Used for connection with Shopify to fulfill ShowPlace HQ related orders. **What do you dislike about Carro?** We do not have any issues with COnvictionak as of this writing. **What problems is Carro solving and how is that benefiting you?** Used for connection with Shopify to fulfill ShowPlace HQ related orders. ### 12. Easy to setup **Rating:** 3.5/5.0 stars **Reviewed by:** Edgard B. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** Very easy to setup and use. In minutes we were up and running. **What do you dislike about Carro?** Sometimes the way to setup the prices is confusing. **What problems is Carro solving and how is that benefiting you?** Increase sales for dropship customers without having to invest in new technology. ### 13. Kinda hard to navigate **Rating:** 3.0/5.0 stars **Reviewed by:** Jaclyn A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Carro?** The email Notifications that let you know that there is an order **What do you dislike about Carro?** Hard to process and if there is something wrong hard to determine what it is. **What problems is Carro solving and how is that benefiting you?** Working with indigo ### 14. A game changer for B2B businesses to thrive **Rating:** 5.0/5.0 stars **Reviewed by:** Celeidh C. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2022 **What do you like best about Carro?** The Convictional support team are incredible in providing real-time responses to issues we're facing - which are largely few and far between. However, we've recently changed website hosts over and have needed more support. **What do you dislike about Carro?** As a brand, I have an account with Convictional and they're providing a service to me. There is nothing I dislike about the process. The login and magic link is really useful for people like me who have over 1,000 passwords on different accounts. **Recommendations to others considering Carro:** It will make more brands happy to work with you if you have an integration like Convictional. **What problems is Carro solving and how is that benefiting you?** As a small business with limited manpower, Convictional is removing the heavy workload often found with back to back accounts. Since using Convictional, we now only ever consider working with brands on B2B basis if they have Convictional. **Official Response from Andrew Goodman:** > We’re glad your experience on our platform and with our support team has been a game changer for you Celeidh. Removing the heavy workload from vendors is certainly a direct path for retailers to get in better standing with the brands they work with. ### 15. Love Convictional **Rating:** 5.0/5.0 stars **Reviewed by:** Kimberly P. | O, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Carro?** Convictional has made order processing a breeze. Everything is automated and synched through convictional and shopify. This takes hours out of our process. I also love that I can synch items seamlessly vs. having to upload everything manually. I wish that all of my brands were on convictional. **What do you dislike about Carro?** I wish that I had a way of searching to see if some of my other brand partners or potential brand partners ar eon convictional. Would like to get more of my vendors using convictional since it makes the ordering process so easy. **What problems is Carro solving and how is that benefiting you?** With convictional we do not have to manually request fulfillment from vendors - everything is shipped super quickly and seamlessly. Inventory is also synched so we no longer have to manually update inventory for each item which is a huge time save and benefit. **Official Response from Andrew Goodman:** > Making the supplier experience a breeze is our mission, we’re glad to hear that’s been the case with order processing and inventory updates. We really appreciate the thoughtful feedback, Kim, and will pass it along to our product team. ### 16. What a Breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Chaya G. | Vice President, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Carro?** orders come directly through shopify, products are taken directly through shopify- no spreadhseets or uploads needed **What do you dislike about Carro?** So far we love everything. I have no dislikes **What problems is Carro solving and how is that benefiting you?** time management ### 17. Works really well **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie C. | Assistant manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** We really appreciate the excellent service we have from the Convictional Team when we have a question. **What do you dislike about Carro?** We don't dislike anything. Everything works really well! **What problems is Carro solving and how is that benefiting you?** Sync problem ### 18. User friendly **Rating:** 4.5/5.0 stars **Reviewed by:** Laetitia S. | Associate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Carro?** The look User firendly User ocumentation **What do you dislike about Carro?** Some connections with other app are not easy to manage (ex. stripe) **What problems is Carro solving and how is that benefiting you?** I can do business with new retailers ### 19. A quick and easy experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jordan K. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 19, 2022 **What do you like best about Carro?** That is seamlessly syncs with our Shopify store **What do you dislike about Carro?** Havn't had any dislikes or negative experiences! **What problems is Carro solving and how is that benefiting you?** Allowing us to dropship through another retailer ### 20. Easy to use and suitable for retailers also **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Warehousing | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** As Convictional is connected to Shopify, once I add a product on my platform, it is automatically available on Convictional. **What do you dislike about Carro?** That I can't manage my inventory as I want. The only way to manage it is to set in as "active" or "inactive". **What problems is Carro solving and how is that benefiting you?** That I can now have more than one brand by using the same Email, which is less complicated. ### 21. Quick and Easy Integration **Rating:** 3.5/5.0 stars **Reviewed by:** Biren G. | Architect, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Carro?** Integrated Convictional with different eCommerce solutions, and it worked as expected. It was easy to connect and the APIs are self-explanatory. We were able to boost the various assortments. **What do you dislike about Carro?** Would like to see a robust curation capability for a single product with many records. **What problems is Carro solving and how is that benefiting you?** Easy to add assortments in a decoupled way in a marketplace. ### 22. Simplest way for a brand to integrate with retailers **Rating:** 5.0/5.0 stars **Reviewed by:** Jason F. | Director of sales & customer experience, Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2022 **What do you like best about Carro?** 1) Not having to use EDI. 2) Not having to use a PIM because it perfectly integrates with Shopify (our main sales channel). 3) Quick and effective payments via Stripe. 4) Super helpful customer support team. **What do you dislike about Carro?** Nothing that I dislike, but one way to improve would be to increase Convictional's network of retailers so they can introduce more retailers to brands (and vice versa). **Recommendations to others considering Carro:** Say goodbye to EDI !! **What problems is Carro solving and how is that benefiting you?** Before Convictional, the technological integration between us (the brand) and retailers was so complicated that most of the time, we simply declined new partnerships. **Official Response from Andrew Goodman:** > We are grateful for the review and the feedback Jason. Your experience "saying goodbye" to EDI is one that we're aiming to make available to brands everywhere. Completely agree with making it easier to meet more retailers on the platform, it's a solution we're actively working on. ### 23. My experience with Convictional **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** It is easy to use and it is simplified so there isn't too much information. **What do you dislike about Carro?** It would be helpful to get more understanding of the platform. I enjoy using it, but having some tips and tricks on how to use it well would be helpful. **What problems is Carro solving and how is that benefiting you?** It is helping us integrate marketplaces within our website ### 24. Seamless once set up, a little finnicky **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah P. | Co-CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Carro?** Conviction is a set-it-and-forget-it tool for our business to partner with 3rd party marketplaces. I don't have to think about it day to day. **What do you dislike about Carro?** I had challenges creating my first pricing list. There were forced calculations (percentage discount calculations were applying inconsistently) which meant I had to "hard code" the list price for each SKU for our partner, instead of using the automatic % calculation. **Recommendations to others considering Carro:** Double-check your pricing lists to ensure accuracy **What problems is Carro solving and how is that benefiting you?** Convictional allows us to have more "storefront" access points for our ecommerce business without building additional storefronts. **Official Response from Andrew Goodman:** > Thanks so much for taking the time to leave us a review Sarah. It sounds like the automated price list setup didn't work as intended during your initial onboarding. If the issue persists please don't hesitate to reach out to our support team, or me (andrew.goodman@convictional.com). We should be able to get this resolved fairly quickly if its not already. Aside from this issue, glad to hear that it's been a "set it and forget it" type of experience. ### 25. Convictional makes dropshipping as simple as can be. **Rating:** 4.0/5.0 stars **Reviewed by:** Mike F. | Ecommerce Business Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Carro?** The app makes setup easy, offering custom prices per customer and auto payments through stripe make this super easy to bring on new retailers. **What do you dislike about Carro?** I would like to see an option where I as the brand can "own" the account to make it easier to onboard customers who are not tech saavy at all. **Recommendations to others considering Carro:** Works great for Marketplaces and brands, don't hesitate! **What problems is Carro solving and how is that benefiting you?** Manually processing dropship orders is not feasible by bandwidth and cost reasons. With an easy shopify integration, we can add multiple stores coming into one place. **Official Response from Andrew Goodman:** > You're spot on with manual processing of dropship not being economically feasible, that's what we're hearing across the board Mike. I'll check in with our product team on the brand "owning the account" for easier onboarding of non-tech saavy customers. ### 26. very easy to use and valuable tool to grow business **Rating:** 5.0/5.0 stars **Reviewed by:** Patrik U. | Head of Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Carro?** the fact that it is very easy to connect our store with new sellers and grow our revenue. **What do you dislike about Carro?** dashboard can be more user friendly and easier to navigate. **What problems is Carro solving and how is that benefiting you?** it is giving us the ability to easily connect with new resellers without the need of custom coding. ### 27. Convenient tool for ecommerce businesses to integrate with other online stores **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** It's functional, easy to use and integrates with Shopify stores. **What do you dislike about Carro?** Many glitches, especially when updates are being made. Currently, Convictional support has been trouble shooting an issue for many weeks now, and we have lots of sales as a result. **What problems is Carro solving and how is that benefiting you?** Quick and simple integration with other online marketplaces. ### 28. Easy to use via Shopify! **Rating:** 4.5/5.0 stars **Reviewed by:** Marie-Michelle D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** The setup via Shopify was very easy. Uploading products and managing them as well! **What do you dislike about Carro?** Unfortunately, it seems like for security reason we cannot access using shopify anymore. We have to login the website. But this is not a big deal. **What problems is Carro solving and how is that benefiting you?** Connection brands and shops together ### 29. President & COO **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** November 19, 2022 **What do you like best about Carro?** Makes supplier onboarding straightforward. Brands love to do business with us, which is not the case for most dropship businesses. **What do you dislike about Carro?** Nothing specific. Team is too invested in our success to have anything to dislike **What problems is Carro solving and how is that benefiting you?** Extending the aisle and backing up stocked out sizes. ### 30. Easy to setup turnkey process **Rating:** 4.5/5.0 stars **Reviewed by:** Mary B. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Carro?** Convictional has a really easy setup process that's fairly turnkey! You can connect directly with Shopify to upload your products and start selling on partners' sites. **What do you dislike about Carro?** I haven't found much that I don't like though I would suggest that Convictional be added as a sales channel to shopify rather than a separate app. That way when I add new products I can push them to convictional directly from the product listing instead of having to add them into convictional after they are published. **What problems is Carro solving and how is that benefiting you?** I have two partner sites who sell my products and they both use convictional which makes it really easy for me as a small brand to partner with other vendors. Now that I have 2 partners using this one platform I may request that any future vendor partnership be required to go through convictional so I don't have to manage so many different integration platforms. **Official Response from Andrew Goodman:** > The review is greatly appreciated, Mary. We’re delighted you feel the setup process was turnkey, and are just as hopeful that more of your vendor partners will decide to onboard and transact with suppliers like you on Convictional. ### 31. Always such a pleasure working with Convictional! **Rating:** 5.0/5.0 stars **Reviewed by:** Meg P. | Founder & Brand Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Carro?** The Convictional platform is incredibly easy to use and operate. Beyond being super user-friendly, Convictional has helped us unlock partnerships with some of our largest online retail accounts to date. The team is also always very kind and helpful. 10/10 recommend. **What do you dislike about Carro?** Truly nothing. We've had a fantastic experience working with the Convictional team since day 1. **What problems is Carro solving and how is that benefiting you?** Convictional is helping us to leverage our network of drop-ship partners to build brand awareness and expand our distribution. **Official Response from Andrew Goodman:** > Your kindness knows no bounds Meg, thanks for taking the time to yet again advocate for Convictional. We're thrilled at the results you've seen, and wish you nothing but continued success as a brand thriving on our platform. ### 32. Very easy to use **Rating:** 4.5/5.0 stars **Reviewed by:** Elena G. | Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** Very easy to integrate and use this software. Love the self service option. **What do you dislike about Carro?** I like everything. No negative comments. **What problems is Carro solving and how is that benefiting you?** easy to integrate with our partners. Don't need to use up tech resources because easy to do. ### 33. Great value, easy to work with and a user friendly platform **Rating:** 4.5/5.0 stars **Reviewed by:** Adhurim M. | Ecommerce Team Lead, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** April 25, 2022 **What do you like best about Carro?** Quick Partner addon, product listing and order processing. **What do you dislike about Carro?** Inventory update is not separate,sku search not by sku number **Recommendations to others considering Carro:** Easy integration, user-friendly platform and quick setup. **What problems is Carro solving and how is that benefiting you?** Integration and communication with clients that do not have big IT teams **Official Response from Andrew Goodman:** > We appreciate the review, Adhurim. For retailers without big IT teams, our dropship automation can certainly be a boost. ### 34. Easy set up but missing some handy tools such as archiving orders. **Rating:** 3.0/5.0 stars **Reviewed by:** Thiago P. | Assistant E-commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Carro?** The simple look and feel of the system allows you to work easily. **What do you dislike about Carro?** Unfortunately, you can not archive orders. This causes a cluttered overview of the new po's and older ones. **What problems is Carro solving and how is that benefiting you?** None ### 35. We are new to Convictional, but so far, have found everything to be working really well. Great work! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Carro?** quick response, smooth transition, great follow up **What do you dislike about Carro?** sometimes accessing the passcode every time we open can make things a little bogged down **What problems is Carro solving and how is that benefiting you?** I have nothing to report on this **Official Response from Support Team:** > Thank you for your feedback! We are so glad to hear that your experience with Convictional has been positive. Some of our users have expressed their preference of a traditional password login as opposed to our single sign on login method, and this is something we will take into consideration when planning future updates to our platform. ### 36. Easy enough to use **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Carro?** It is easy to connect and upload products **What do you dislike about Carro?** not able to find and connect with new clients **What problems is Carro solving and how is that benefiting you?** Being able to connect with a partner and sell our products to them ### 37. Easy to Use Platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** Central management for multiple brands with good customer service. **What do you dislike about Carro?** Platform changes during the merger were not clear and still lack full understanding. **What problems is Carro solving and how is that benefiting you?** Easily sharing product information to our dealer network. ### 38. Convictional onboarding was pain free **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** I found the site was easy to navigate and the Convictional team provided good support when needed. **What do you dislike about Carro?** The price list was confusing. A more familiar practice is to upload the cost than mark up the retail price versus uploading retail and working backward. In our situation, the retailer sets the preferred margin, not the manufacturer. **What problems is Carro solving and how is that benefiting you?** Convictional is helping us launch a dropship program with a new partner. ### 39. Really simple and good to use **Rating:** 4.0/5.0 stars **Reviewed by:** Charlie G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Carro?** How easy everything is mapped out and user friendly **What do you dislike about Carro?** There are no downsides to me personally. **What problems is Carro solving and how is that benefiting you?** Being able to sell to my audience multiple ways ### 40. Great tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Carro?** Convictional helps to streamline drop-shipping and makes it really easy to integrate with Shopify. **What do you dislike about Carro?** I would say that as with any new tool it takes a while to learn all the capabilities and we're not sure we're using the platform to its full potential. **What problems is Carro solving and how is that benefiting you?** It helps us solve retail strategy in terms of streamlining assortment strategy of our online store. ### 41. User friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2022 **What do you like best about Carro?** Once set up, the system is smooth and orders flow seamlessly. Creating price lists is very easy and the system is quite user-friendly. **What do you dislike about Carro?** We have two brands, each with their own web store which requires two setups and two logins. The login process doesn't make it easy for multiple users to access and manage the account. **What problems is Carro solving and how is that benefiting you?** Dropship partnerships are made easier through this connection as there is no manual work involved in order flow or inventory management. I'm excited to see what the addition of the Wholesale pricing model can do for us. **Official Response from Andrew Goodman:** > We’re glad that it's been smooth since the system's been set up, but understand you faced some challenges initially. There are improvements to the login process coming down the road which will make it easier for multiple users to access/manage the account, and also manage multiple brands on the platform. Thanks for taking the time to leave us a review, and let us know if you need assistance setting up wholesale pricing. ### 42. Slow and steady **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Carro?** The fast and responsive people. They quicly explained the process and helped me to get set up. **What do you dislike about Carro?** Slow movement on the next steps. I have been waiting for while to hear about convictionals partnership with a specific marketplace. **What problems is Carro solving and how is that benefiting you?** Access to large marketplaces that would normally be daunting to aproach. ### 43. Working with Retailers Made Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Matt M. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2022 **What do you like best about Carro?** Super easy to set pricing lists and work with retailers to determine inventory and orders, and manage payments/invoices. **What do you dislike about Carro?** No complaints. Convictional makes wholesale management so much easier than many other wholesale partnerships we manage off-platform **What problems is Carro solving and how is that benefiting you?** Seamlessly connected brands and retailers -- manage inventory, payments, etc **Official Response from Andrew Goodman:** > We're delighted that your experience on Convictional has been so positive Matt, thanks for taking the time to leave a review. We look forward to many years of partnership! ### 44. A Drop Ship Dream **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** November 16, 2022 **What do you like best about Carro?** Extremely useful, integrates with our Shopify account, and allows for drop shop order flow seamlessly without creating a lift on the Sales team or Ops team. **What do you dislike about Carro?** Nothing, so far we've enjoyed partnering with Convictional! **What problems is Carro solving and how is that benefiting you?** Convictional links us with both retail and hospitality partners, and opens up a new sales channel. ### 45. Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Kate C. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2022 **What do you like best about Carro?** I am delighted to be working with Convictional and find it a seamless, intuitive application/platform to integrate with my Shopify store. I am encouraging more of my retail partners to join the platform as it really does make the onboarding and sales process hassle-free. **What do you dislike about Carro?** It would be great if there was a second option to input customer contact details, atm my partner store is the 'sales contact' so when I input the tracking/fulfilment of an order the actual paying customer doesn't get that information. **What problems is Carro solving and how is that benefiting you?** Being able to create separate price lists/product offer for different partners is really useful. I would like to be able to add to these lists without having to remake and submit the whole list again. **Official Response from Andrew Goodman:** > Thanks Kate. Hassle free onboarding and sales are the values we aim to provide, and when customers like you encourage more of their retail partners to join we know we’re doing something right. We’ll pass the feedback onto our product team. ### 46. Great experience **Rating:** 4.5/5.0 stars **Reviewed by:** Andrea T. | Account Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** August 04, 2022 **What do you like best about Carro?** The upside's are that they connect us with different new vendors **What do you dislike about Carro?** Nothing that I can think of. They provide everything that we need. **Recommendations to others considering Carro:** Use them **What problems is Carro solving and how is that benefiting you?** They help us grow our business with little to no effort on our end. They also help problem solve anything that needs to be done and it is always done quickly **Official Response from Andrew Goodman:** > Thanks for the review Andrea, always great to hear that we're helping to grow our customer's businesses with little to no effort on their end. ### 47. Easy Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Jesse S. | Social Media & Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2022 **What do you like best about Carro?** It was a seamless process of integrating our Shopify, and we greatly appreciated that their customer service team was always so efficient and transparent. **What do you dislike about Carro?** The only element that was a bit confusing was the billing gateway and the ability to add HST, but their customer service team was able to assist us with that right away. **What problems is Carro solving and how is that benefiting you?** Retail integration has never been easier, and we've benefitted by having our products more accessible to potential customers. **Official Response from Andrew Goodman:** > We are grateful for the review Jesse, and agree that retail integration has never been easier! When your products are more accessible to potential customers, everyone wins. ### 48. I use convictional for our Indigo orders only. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Carro?** As it is connected with Shopify and gets updated inventory. **What do you dislike about Carro?** It is required the dimensions and Shopify still doesn't have this option for each item. **What problems is Carro solving and how is that benefiting you?** It helps us to get orders from the Indigo website. **Official Response from Andrew Goodman:** > Thanks for taking the time to leave us a review! We're glad to hear that you're seeing the benefits of automated inventory and order synchronization with Indigo. ### 49. Its giving good energy **Rating:** 4.0/5.0 stars **Reviewed by:** Rebecca S. | Ecommerce Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 29, 2022 **What do you like best about Carro?** I found it to be a good solution to connect to retailers. **What do you dislike about Carro?** pricing list configuring isnt that easy to use. **What problems is Carro solving and how is that benefiting you?** A way to connect from our shopify to retailers without having to do EDI. **Official Response from Andrew Goodman:** > Thanks Rebecca, removing EDI from the equation is a game changer for brands on Shopify in terms of level of investment and effort required to do business with retail partners. Glad to hear you're seeing the benefits. ### 50. A solid merchant platform **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Carro?** Well laid out and fairly straightforward **What do you dislike about Carro?** Auto-accept with no partial order fulfillment option **What problems is Carro solving and how is that benefiting you?** They are working on the partial order fulfillment issue, and this is making my job easier ## Carro Discussions - [What is Convictional used for?](https://www.g2.com/discussions/what-is-convictional-used-for) - [View Carro pricing details and edition comparison](https://www.g2.com/products/carro-carro/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+18%3A29%3A11+-0500&secure%5Bsession_id%5D=8e557579-236a-4d9b-81a7-0401c8265cbb&secure%5Btoken%5D=e6cf5d83e0cde0482a5b93df3ab2d3eda954ef5935aba5b6747db31e11b0aea8&format=llm_user) ## Carro Features **Management** - Approval - Communication - Documents **Vendor Tools** - Booking System **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Functionality** - Data Exchange - Data Mapping - Real-Time Data **Performance** - Communications Management - Vendor Master Data Management - Workflow Management - Document Management - Invoice Management - Compliance Management - Contact Management - Vendor Management - Inventory Management - Procurement Management - Supplier Management **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation - Accounting Integration - Third-Party Integrations - Cost Tracking - Activity Tracking - Sales Automation **Management** - Workflow Management - Exception Handling - Real Time Reporting - Compliance Management - Exceptions Management - Email Management - User Management - Document Management **Additional Functionality** - Activity Dashboard - API - Purchase Order Management - Sales Trend Analysis - Multi-Location - Data Import/Export - Vendor Management - Sales Order Management - Order Entry - Price Optimization - Dropshipping Services - Real-Time Updates - eCommerce Management - Warehouse Management - Inventory Optimization - AI Copilot - Forecasting - Online Catalog - Channel Management - Shipping Labels - Shipping Management - Price/Margin Management - Data Synchronization - Product Data Management - Monitoring - Real-Time Monitoring - Multiple Data Sources - Reporting & Statistics - EDI - Real-Time Data - Generative AI - Inventory Replenishment - Inventory Management - Product Catalog - Order Management - Multi-Channel Management - Retail Inventory Management - Product Information Management - Supplier Management - Sourcing Management - Customer Service Management **Supplier Information** - Profiles - History **Localization** - Multi-currency Support **Integrations** - Third Party Integration - BI Tools Integration - Accounting Integration - ERP integration **Additional Functionality** - Supplier Quality Control - Real-Time Monitoring - Supplier Web Portal - AI Copilot - Quotes/Estimates - Data Visualization - Performance Monitoring - Import/Export Data - Third-Party Integrations - Generative AI - Activity Dashboard - Audit Trail - Multi-Vendor - Alerts/Notifications - Reporting/Analytics - Collaboration Tools - Customizable Reports - Real-Time Data **Software Offering** - Plugin **Security** - Communication Protocols - EDI Standards **Additional Functionality** - Payment Processing - Loyalty Program - Activity Tracking - Alerts/Notifications - Order Tracking - Inventory Management - Search/Filter - Discount Management - Shipping Management - Reporting/Analytics - Promotions Management - User Management - Commission Management - Sales Reports - Multi-Store - Electronic Payments - Third-Party Integrations - Activity Dashboard - AI Copilot - Real-Time Notifications - eCommerce Management - Catalog Management - Order Management - Multi-Channel Management - Customizable Branding - Multi-Currency - Online Catalog - SEO Management - Generative AI - Multi-Channel Marketing - Vendor Management - Content Management - Email Marketing - Categorization/Grouping - Invoice Management - Multi-Vendor - Self Service Portal - Purchase Order Management - Shopping Cart - Website Management - Returns Management **Support** - EDI Testing **Additional Functionality** - Activity Dashboard - Real-Time Monitoring - Data Synchronization - Multiple Format Support - Database Support - Workflow Scheduler - AI Copilot - Generative AI - Automated Scheduling - Drag & Drop - SSL Security - Reporting/Analytics - Multiple Data Sources - Alerts/Notifications - Archiving & Retention - AS2 Capability - File Transfer - Order Entry - Data Transformation - Data Import/Export ## Top Carro Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (580 reviews) - [SPS Commerce Fulfillment EDI](https://www.g2.com/products/sps-commerce-fulfillment-edi/reviews) - 4.3/5.0 (671 reviews) - [TrueCommerce EDI](https://www.g2.com/products/truecommerce-edi/reviews) - 4.4/5.0 (421 reviews)