# Best Survey Software *By [Neeraja Prakash](https://research.g2.com/insights/author/neeraja-prakash)* Survey software allows users to create online surveys, quizzes, polls, and other web forms. These are then distributed to an organization's targeted audience to conduct market research or solicit feedback and opinions. For businesses, survey software products provide insight into participants' opinions of events, projects, customer service, or other aspects of their business. Surveys are most often delivered via email blasts or as pop-ups on a company's site. The [best survey tools](https://learn.g2.com/best-survey-tools) can also be leveraged by non-business entities for personal use or in academia to conduct questionnaire-based research. While survey software can have significant overlap with [enterprise feedback management software](https://www.g2.com/categories/enterprise-feedback-management) and [experience management software](https://www.g2.com/categories/experience-management), the three categories are mutually exclusive. EFM products are more specific to business use cases and provide relevant features like Net Promoter Score (NPS) calculation and integrations with CRM software compared to products in the Survey category. They also provide more built-in analysis tools, triggers, and post-feedback actions compared to survey products. Products in the Experience Management category build on the core functionality of EFM by adding features that allow businesses to execute closed-loop actions based on received feedback. Please note: Based on the stacking nature of these groups of products, the Experience Management, Enterprise Feedback Management, and Survey categories are mutually exclusive to provide clarity to the exact feature sets provided by each type of software solution. To qualify for inclusion in the Survey category, a product must: - Enable the creation and customization of questions - Gather, report on, and archive response data - Be shareable and distributable ## Top Survey Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Google Workspace](https://www.g2.com/products/google-workspace/reviews) | 4.6/5.0 (45,604 reviews) | Real-time team survey and document collaboration | "[Seamless Collaboration, Smart AI, and All-in-One Value with Google Workspace](https://www.g2.com/survey_responses/google-workspace-review-12989188)" | | 2 | [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) | 4.4/5.0 (23,212 reviews) | Fast survey creation and feedback reporting | "[Fast Idea-to-Live Surveys with Smart Logic Branching](https://www.g2.com/survey_responses/surveymonkey-review-12831740)" | | 3 | [Jotform](https://www.g2.com/products/jotform/reviews) | 4.7/5.0 (5,023 reviews) | Flexible forms with payments and workflows | "[Powerful Yet Intuitive Forms—Jotform Streamlines Our Resident Communication](https://www.g2.com/survey_responses/jotform-review-13039815)" | | 4 | [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) | 4.4/5.0 (995 reviews) | CRM-connected customer feedback surveys | "[Reliable, Feature-Rich Surveys with Templates, AI Form Creation, and Zoho Integration](https://www.g2.com/survey_responses/zoho-survey-review-12865329)" | | 5 | [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) | 4.4/5.0 (460 reviews) | Microsoft-native simple surveys and quizzes | "[Simple and Efficient Tool for Surveys and Academic Forms](https://www.g2.com/survey_responses/microsoft-forms-review-12839124)" | | 6 | [Typeform](https://www.g2.com/products/typeform/reviews) | 4.5/5.0 (976 reviews) | Interactive lead and feedback forms | "[Flexible, Easy-to-Use, Robust, and Fits the Budget](https://www.g2.com/survey_responses/typeform-review-12873950)" | | 7 | [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) | 4.6/5.0 (5,521 reviews) | Suite-based survey and file workflows | "[All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration](https://www.g2.com/survey_responses/microsoft-365-review-12834956)" | | 8 | [QuestionPro](https://www.g2.com/products/questionpro/reviews) | 4.5/5.0 (1,133 reviews) | Advanced research surveys with branching | "[User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics](https://www.g2.com/survey_responses/questionpro-review-12925750)" | | 9 | [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) | 4.4/5.0 (2,912 reviews) | Research-grade experience feedback analysis | "[Structured Feedback Insights with an Intuitive Survey Builder](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170)" | | 10 | [Constant Contact](https://www.g2.com/products/constant-contact/reviews) | 4.1/5.0 (7,214 reviews) | Email campaigns with embedded feedback collection | "[Flexible Email Templates and Insightful Reporting in Constant Contact](https://www.g2.com/survey_responses/constant-contact-review-12837182)" | ## How Many Survey Software Products Does G2 Track? **Total Products under this Category:** 551 ### Category Stats (Jul 2026) - **Average Rating**: 4.42/5 (↑0.01 vs Jun 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: ScoreApp (+5.84%) - Among all products in this category, ScoreApp recorded the largest rating increase compared to last month *Last updated: July 01, 2026* ## How Does G2 Rank Survey Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 153,000+ Authentic Reviews - 551+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Survey Software Is Best for Your Use Case? - **Leader:** [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - **Highest Performer:** [Leapsome](https://www.g2.com/products/leapsome/reviews) - **Easiest to Use:** [Matter](https://www.g2.com/products/matter-app/reviews) - **Top Trending:** [Tally](https://www.g2.com/products/tally-forms-tally/reviews) - **Best Free Software:** [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) --- **Sponsored** ### Brilliant Assessments Brilliant Assessments is a sophisticated assessment platform designed to facilitate the creation and deployment of fully white-labeled assessments that yield high-quality, detailed feedback reports based on respondents' answers. This platform caters to various use cases, enabling users to generate reports for individuals, teams, or organization-wide assessments. The flexibility of the reporting format is enhanced by the use of Microsoft Word templates, allowing users to customize the look and feel of their documents to align with their branding or specific requirements. Targeted primarily at organizations, educational institutions, and professionals in need of comprehensive assessment solutions, Brilliant Assessments empowers domain experts to create sophisticated assessments without requiring IT assistance. The intuitive interface simplifies the process of building assessments, making it accessible for users with varying levels of technical expertise. This feature is particularly beneficial for HR departments, educational administrators, and consultants who need to gather and analyze feedback efficiently. The platform's key features include fully automated scoring, which eliminates the need for users to write, debug, or maintain complex formulas. This automation not only saves time but also ensures accuracy in scoring assessments. Additionally, the responsive design of the assessments allows for seamless deployment on desktops, tablets, and mobile devices, making it convenient for respondents to participate from any device. The ability to manage responses comprehensively, including purchasing responses directly through the platform, adds further value for partners and customers. Brilliant Assessments also offers advanced capabilities such as benchmarking against previous responses and the ability to define unlimited peer groups using the classifier feature. This allows organizations to track individual and cohort progress over time effectively. The Word Add-in enhances the reporting process by providing 17 different chart types and customizable text based on ratings, streamlining the creation of insightful reports. Furthermore, the integration with Stripe facilitates the purchase of responses, reports, and cohorts, while Zapier integration allows for connectivity with over 5,000 applications, enhancing the platform's versatility. With a 14-day free trial and unlimited support from Customer Success Managers, Brilliant Assessments ensures that users can explore its features and receive assistance as needed. This commitment to user support, combined with its comprehensive assessment capabilities, positions Brilliant Assessments as a valuable tool for those seeking to enhance their feedback and evaluation processes. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=28&secure%5Bchosen_at%5D=2026-07-01T21%3A54%3A35Z&secure%5Bdisplayable_resource_id%5D=28&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=28&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=48238&secure%5Bresource_id%5D=28&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fsurvey&secure%5Btoken%5D=a8157fb5cefaf2432363ea1fa9be8a7afd32e1316d5d751249d91b9a75624cdd&secure%5Burl%5D=https%3A%2F%2Fwww.brilliantassessments.com%3Futm_source%3Dg2%26utm_medium%3Dcpc%26utm_campaign%3Dpartner_promotion%26utm_id%3Dad&secure%5Burl_type%5D=custom_url) --- ## What Are the Top-Rated Survey Software Products in 2026? ### 1. [Google Workspace](https://www.g2.com/products/google-workspace/reviews) Google Workspace is a comprehensive productivity and collaboration solution designed to help users streamline their work processes by integrating essential tools such as email, chat, file storage, and video conferencing into a unified platform. This suite of applications is tailored for businesses, educational institutions, and individuals looking to enhance their communication and collaboration efforts, all while leveraging the power of Google’s artificial intelligence. Targeted at a diverse audience, Google Workspace caters to teams of all sizes, from small startups to large enterprises. It is particularly beneficial for remote teams and organizations that prioritize collaboration across different locations. The platform supports various use cases, including project management, team communication, document sharing, and virtual meetings, making it an ideal choice for professionals who need to work together efficiently, regardless of their physical location. One of the key features of Google Workspace is its seamless integration of applications such as Gmail, Google Meet, Google Drive, and Google Docs. This interconnectedness allows users to switch effortlessly between tasks, whether they are sending emails, participating in video calls, or collaborating on documents in real-time. The AI capabilities embedded within the platform enhance user experience by providing smart suggestions, automating repetitive tasks, and improving search functionalities, ultimately saving time and increasing productivity. Additionally, Google Workspace prioritizes security and data protection, offering robust features such as two-factor authentication, advanced phishing protection, and customizable access controls. These measures ensure that sensitive information remains secure while allowing teams to collaborate freely. The platform also supports third-party integrations, enabling users to connect their favorite applications and tools, further enhancing their workflow. In summary, Google Workspace stands out in the productivity software category by providing a holistic approach to collaboration. Its user-friendly interface, combined with powerful AI-driven features and strong security protocols, makes it a valuable tool for anyone looking to improve their work processes and foster effective teamwork. Whether for managing projects, communicating with colleagues, or sharing files, Google Workspace is designed to meet the diverse needs of its users, making it an essential resource in today’s digital workplace. **Average Rating:** 4.6/5.0 **Total Reviews:** 45,604 **How Do G2 Users Rate Google Workspace?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Google Workspace?** - **Seller:** [Google](https://www.g2.com/sellers/google) - **Year Founded:** 1998 - **HQ Location:** Mountain View, CA - **Twitter:** @google (31,899,995 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1441/ (341,888 employees on LinkedIn®) - **Ownership:** NASDAQ:GOOG **Who Uses This Product?** - **Who Uses This:** Student, Teacher - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 46% Small-Business, 35% Mid-Market #### What Are Google Workspace's Pros and Cons? **Pros:** - Ease of Use (1396 reviews) - Integrations (1270 reviews) - Team Collaboration (1000 reviews) - File Sharing (826 reviews) - Features (809 reviews) **Cons:** - Missing Features (591 reviews) - Limited Features (545 reviews) - Lacking Features (374 reviews) - Expensive (325 reviews) - Tool Limitations (321 reviews) ### What Do G2 Reviewers Say About Google Workspace? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Google Workspace, facilitating smooth communication and intuitive collaboration. - Users love the **seamless integration** of Google Workspace tools, enhancing efficiency and ease of access for all tasks. - Users love the **seamless integration** of Google Workspace, enhancing collaboration and making teamwork efficient and straightforward. - Users value the **easy file sharing** in Google Workspace, enhancing collaboration and access from anywhere, anytime. - Users love the **seamless integration** of email, documents, and collaboration tools in Google Workspace, enhancing teamwork efficiency. **Cons:** - Users feel the **missing features** in Google Workspace hinder their productivity, especially in Docs, Sheets, and CRM functionalities. - Users find the **limited features** of Google Workspace insufficient for effective campaign management and advanced data handling. - Users find Google Workspace **lacking features** compared to Office 365, especially in CRM and reporting capabilities. - Users find Google Workspace **expensive** , especially for small teams with unnecessary features and costs for upgrades. - Users note the **tool limitations** in Google Workspace, particularly with offline access and advanced feature restrictions. #### What Are Recent G2 Reviews of Google Workspace? **"[Seamless Collaboration, Smart AI, and All-in-One Value with Google Workspace](https://www.g2.com/survey_responses/google-workspace-review-12989188)"** **Rating:** 5.0/5.0 stars *— Rajendra M.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12989188) --- **"[Empowers Seamless Collaboration Across Platforms](https://www.g2.com/survey_responses/google-workspace-review-12960016)"** **Rating:** 5.0/5.0 stars *— Salina T.* [Read full review](https://www.g2.com/survey_responses/google-workspace-review-12960016) --- #### What Are G2 Users Discussing About Google Workspace? - [What tips do you have for effectively using Google Meet’s advanced features for large virtual meetings?](https://www.g2.com/discussions/what-tips-do-you-have-for-effectively-using-google-meet-s-advanced-features-for-large-virtual-meetings) - 17 comments, 11 upvotes - [What is Google Surveys used for?](https://www.g2.com/discussions/what-is-google-surveys-used-for) - 8 comments, 2 upvotes - [What does G Suite do?](https://www.g2.com/discussions/what-does-g-suite-do) - 8 comments, 5 upvotes - [What companies use G suite?](https://www.g2.com/discussions/what-companies-use-g-suite) - 5 comments, 3 upvotes - [Does G suite include Google classroom?](https://www.g2.com/discussions/does-g-suite-include-google-classroom) - 9 comments, 4 upvotes ### 2. [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) SurveyMonkey is the world’s most popular platform for surveys and forms, built for business and loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-assisted technology, it’s like having a team of expert researchers right at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at http://surveymonkey.com. **Average Rating:** 4.4/5.0 **Total Reviews:** 23,212 **How Do G2 Users Rate SurveyMonkey?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 8.4/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.5/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyMonkey?** - **Seller:** [SurveyMonkey](https://www.g2.com/sellers/surveymonkey) - **Company Website:** https://www.surveymonkey.com/? - **Year Founded:** 1999 - **HQ Location:** San Mateo, CA - **Twitter:** @SurveyMonkey (42,887 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/surveymonkey/ (1,390 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Teacher, Owner - **Top Industries:** Education Management, Hospital & Health Care - **Company Size:** 36% Small-Business, 34% Mid-Market #### What Are SurveyMonkey's Pros and Cons? **Pros:** - Ease of Use (345 reviews) - Ease of Creation (156 reviews) - Intuitive (110 reviews) - Simple (108 reviews) - Helpful (92 reviews) **Cons:** - Expensive (113 reviews) - Limitations (87 reviews) - Survey Issues (71 reviews) - Limited Features (67 reviews) - Limited Customization (60 reviews) ### What Do G2 Reviewers Say About SurveyMonkey? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SurveyMonkey, making survey creation and feedback collection quick and simple. - Users find **SurveyMonkey's ease of creation** exceptional, allowing for quick and user-friendly survey design without technical skills. - Users find SurveyMonkey to be **intuitive** , enabling easy feedback collection and comprehensive data analysis. - Users value the **simplicity** of SurveyMonkey for creating and analyzing surveys effortlessly, enhancing their feedback processes. - Users find SurveyMonkey **exceptionally easy to use** , benefiting from its free features and effective feedback collection. **Cons:** - Users find SurveyMonkey to be **expensive** , especially when seeking additional features or customization options. - Users find **SurveyMonkey's tiered plans limiting** , as essential features require payment, impacting smaller projects' access. - Users experience **survey issues** like limited customization, outdated workflows, and sluggish mobile performance, impacting their overall efficiency. - Users find the **limited features** in SurveyMonkey's lower-tier plans restrict their ability to gain detailed insights. - Users experience **limited customization** in SurveyMonkey, restricting creative freedom and making design control difficult without upgrades. #### What Are Recent G2 Reviews of SurveyMonkey? **"[Fast Idea-to-Live Surveys with Smart Logic Branching](https://www.g2.com/survey_responses/surveymonkey-review-12831740)"** **Rating:** 4.5/5.0 stars *— Felipe C.* [Read full review](https://www.g2.com/survey_responses/surveymonkey-review-12831740) --- **"[Build with AI Makes Survey Creation Fast and Effortless](https://www.g2.com/survey_responses/surveymonkey-review-12696624)"** **Rating:** 4.5/5.0 stars *— Chandra K.* [Read full review](https://www.g2.com/survey_responses/surveymonkey-review-12696624) --- #### What Are G2 Users Discussing About SurveyMonkey? - [What is SurveyMonkey used for?](https://www.g2.com/discussions/what-is-surveymonkey-used-for) - 6 comments - [What is SurveyMonkey Market Research Solutions used for?](https://www.g2.com/discussions/what-is-surveymonkey-market-research-solutions-used-for) - 3 comments, 2 upvotes - [What is SurveyMonkey?](https://www.g2.com/discussions/what-is-surveymonkey) - 2 comments, 1 upvote - [Is SurveyMonkey safe to use?](https://www.g2.com/discussions/is-surveymonkey-safe-to-use) - 2 comments - [How do you write a good market research survey?](https://www.g2.com/discussions/how-do-you-write-a-good-market-research-survey) ### 3. [Jotform](https://www.g2.com/products/jotform/reviews) Trusted by more than 35 million users worldwide, Jotform is an AI-powered online form builder designed to help individuals and organizations create, customize, and publish forms in minutes, from any device. With an intuitive drag-and-drop interface, Jotform makes it simple for anyone to build professional, mobile-responsive forms without writing a single line of code. As a fully no-code platform, Jotform empowers users to automate workflows, streamline data collection, and digitize processes. Jotform offers one of the largest template libraries in the industry, featuring 10,000+ ready-made form templates tailored to every use case. Popular categories include payment forms, lead generation forms, event registration forms, application forms, surveys, order forms, onboarding forms, consent forms, and feedback forms. Each template is fully customizable, allowing users to adjust layouts, add conditional logic, collect e-signatures, upload files, apply branding, and incorporate advanced field types. This level of flexibility ensures every form is optimized for user experience and aligned with organizational goals. To streamline workflows, Jotform integrates seamlessly with over 200 popular third-party apps, including Google Sheets, Slack, Zoom, HubSpot, Salesforce, PayPal, Stripe, and numerous other business tools. These integrations automate data collection, payment processing, CRM updates, and team notifications. By connecting forms directly to the tools your team already uses, Jotform helps eliminate data silos and supports end-to-end process automation—all within a no-code environment. Security and compliance are at the core of Jotform’s platform. Features such as HIPAA compliance options, 256-bit SSL encryption, CAPTCHA, form access controls, and audit logs help organizations protect sensitive data and meet industry standards. Whether you're collecting healthcare information, financial data, or internal employee records, Jotform provides the reliability and safeguards needed to operate with confidence. With powerful features like automated emails, approval workflows, analytics dashboards, and embeddable widgets, Jotform delivers an all-in-one solution for organizations looking to simplify data collection and improve productivity. From small businesses to enterprises, educational institutions, healthcare providers, and nonprofits, millions of teams rely on Jotform to capture information efficiently and turn submissions into actionable results. **Average Rating:** 4.7/5.0 **Total Reviews:** 5,023 **How Do G2 Users Rate Jotform?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Jotform?** - **Seller:** [Jotform](https://www.g2.com/sellers/jotform) - **Company Website:** https://www.jotform.com/ - **Year Founded:** 2006 - **HQ Location:** San Francisco, California - **Twitter:** @Jotform (39,289 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3541463/ (901 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Non-Profit Organization Management, Education Management - **Company Size:** 70% Small-Business, 21% Mid-Market #### What Are Jotform's Pros and Cons? **Pros:** - Ease of Use (1083 reviews) - Simple (715 reviews) - Ease of Creation (475 reviews) - User-Friendly (464 reviews) - Features (457 reviews) **Cons:** - Expensive (277 reviews) - Missing Features (238 reviews) - Form Issues (231 reviews) - Limited Customization (221 reviews) - Form Design (212 reviews) ### What Do G2 Reviewers Say About Jotform? *AI-generated summary from verified user reviews* **Pros:** - Users find Jotform to be **extremely easy to use** , appreciating its intuitive navigation and quick access to forms. - Users appreciate the **ease of creating forms** with Jotform, enhancing organization and streamlining event management effectively. - Users highlight the **intuitive setup process** of Jotform, making it easy to create and customize forms seamlessly. - Users value the **user-friendly platform** of Jotform, which simplifies navigation and enhances overall experience. - Users love the **user-friendly design** of Jotform, appreciating its ease of use and powerful functionality. **Cons:** - Users find the **pricing too expensive** compared to other survey sites, impacting perceived value and accessibility. - Users struggle with **missing features** like font color changes, math functions, and ease of building forms in Jotform. - Users face **form navigation issues** and limited integration options, complicating the user experience with Jotform. - Users find **limited customization options** frustrating, particularly for graphics and changing font colors in Jotform. - Users find **navigation and comprehension challenging** , especially with some directions and complex features in the form design. #### What Are Recent G2 Reviews of Jotform? **"[Powerful Yet Intuitive Forms—Jotform Streamlines Our Resident Communication](https://www.g2.com/survey_responses/jotform-review-13039815)"** **Rating:** 5.0/5.0 stars *— Kevin H.* [Read full review](https://www.g2.com/survey_responses/jotform-review-13039815) --- **"[Jotform AI Agent: No-code, natural-language chatbot delivering tailored responses in minutes](https://www.g2.com/survey_responses/jotform-review-13049468)"** **Rating:** 5.0/5.0 stars *— Yang b.* [Read full review](https://www.g2.com/survey_responses/jotform-review-13049468) --- #### What Are G2 Users Discussing About Jotform? - [What innovative uses of Jotform are seen in data collection and management across various sectors?](https://www.g2.com/discussions/what-innovative-uses-of-jotform-are-seen-in-data-collection-and-management-across-various-sectors) - 1 upvote - [What is Jotform used for?](https://www.g2.com/discussions/jotform-what-is-jotform-used-for) - 4 comments, 2 upvotes - [Who uses JotForm?](https://www.g2.com/discussions/who-uses-jotform) - [Is JotForm safe?](https://www.g2.com/discussions/is-jotform-safe) - 7 comments, 1 upvote - [Does JotForm cost money?](https://www.g2.com/discussions/does-jotform-cost-money) - 7 comments, 1 upvote ### 4. [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) Zoho Survey is online survey and questionnaire creation software.   We give you all the essentials to create surveys, distribute them and analyze their responses.  ● Over 200 expertly made templates across a wide range of topics, ● Themes, fully customizable to suit your brand, ● Skip logic, ● Response collection from nearly every medium and screen size—even offline, ● Survey panels, for when you need responses from specific demographics, ● Collaborative editing and report sharing, ● Integration with Zoho CRM, SalesIQ, Campaigns, Sheet, MailChimp, and Google Sheets, ● SSL certification, ● Survey builder in 7 languages, ● Password, muti-response and spam protection.   Informed decisions are just around the corner. Learn more at https://www.zoho.com/survey/. **Average Rating:** 4.4/5.0 **Total Reviews:** 995 **How Do G2 Users Rate Zoho Survey?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Zoho Survey?** - **Seller:** [Zoho](https://www.g2.com/sellers/zoho-b00ca9d5-bca8-41b5-a8ad-275480841704) - **Year Founded:** 1996 - **HQ Location:** Austin, TX - **Twitter:** @Zoho (137,880 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/38373/ (30,766 employees on LinkedIn®) - **Phone:** +1 (888) 900-9646 **Who Uses This Product?** - **Who Uses This:** Founder, Engineer - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 50% Small-Business, 33% Mid-Market #### What Are Zoho Survey's Pros and Cons? **Pros:** - Ease of Use (74 reviews) - Ease of Creation (32 reviews) - Intuitive (29 reviews) - Simple (27 reviews) - Helpful (25 reviews) **Cons:** - Limited Customization (27 reviews) - Survey Issues (16 reviews) - Limited Features (12 reviews) - Limited Data Analysis (10 reviews) - Outdated Design (10 reviews) ### What Do G2 Reviewers Say About Zoho Survey? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **intuitive ease of use** in Zoho Survey, making survey creation quick and hassle-free. - Users value the **easy, intuitive survey creation** of Zoho Survey, enabling quick and professional survey development. - Users value the **intuitive design** of Zoho Survey, facilitating quick survey creation and efficient data management. - Users value the **simplicity and ease of use** of Zoho Survey, making questionnaire adaptation quick and efficient. - Users value the **helpful support** provided by Zoho Survey, enhancing their overall experience and ease of setup. **Cons:** - Users find the **limited customization** options for survey design an obstacle, impacting their creative flexibility. - Users often find **user interface issues** in Zoho Survey, affecting usability and overall experience for participants. - Users find the **limited features** of Zoho Survey restrict their ability to create comprehensive surveys effectively. - Users find Zoho Survey's **limited data analysis** capabilities inadequate for deeper insights, often requiring external tools for more thorough evaluation. - Users find the **outdated design** of Zoho Survey limits its appeal and makes surveys look generic. #### What Are Recent G2 Reviews of Zoho Survey? **"[Reliable, Feature-Rich Surveys with Templates, AI Form Creation, and Zoho Integration](https://www.g2.com/survey_responses/zoho-survey-review-12865329)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/zoho-survey-review-12865329) --- **"[Straightforward Survey Creation with Handy Zoho Integrations](https://www.g2.com/survey_responses/zoho-survey-review-12867660)"** **Rating:** 4.5/5.0 stars *— Himanshu J.* [Read full review](https://www.g2.com/survey_responses/zoho-survey-review-12867660) --- #### What Are G2 Users Discussing About Zoho Survey? - [What is Zoho Survey used for?](https://www.g2.com/discussions/what-is-zoho-survey-used-for) - 4 comments, 1 upvote - [What are the features of survey?](https://www.g2.com/discussions/zoho-survey-what-are-the-features-of-survey) - [Is Zoho survey legit?](https://www.g2.com/discussions/is-zoho-survey-legit) - 2 comments, 1 upvote - [What is Zoho survey?](https://www.g2.com/discussions/what-is-zoho-survey) - 2 comments, 1 upvote ### 5. [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) Microsoft Forms is a, cloud-based application that enables users to create custom surveys, quizzes, polls, and questionnaires with ease. Integrated within the Microsoft 365 suite, it allows for seamless data collection and analysis, making it an ideal tool for educational institutions, businesses, and individual users. With its user-friendly interface, Microsoft Forms simplifies the process of gathering feedback, assessing knowledge, and organizing events. Key Features and Functionality: - Survey and Quiz Creation: Design engaging surveys and quizzes with various question types, including multiple-choice, text, rating, and more. - Real-Time Collaboration: Share forms with others to collaborate on content creation and editing in real time. - Response Collection: Distribute forms via email, a direct link, or embed them into web pages to collect responses from participants across different platforms. - Data Analysis: Utilize built-in analytics to evaluate responses, view automatic charts, and export data to Excel for further analysis. - Integration with Microsoft 365: Seamlessly integrate with other Microsoft 365 applications, enhancing productivity and data management. Primary Value and User Solutions: Microsoft Forms addresses the need for efficient and straightforward data collection and analysis. By providing a platform to create and distribute forms quickly, it enables users to gather valuable insights, assess performance, and make informed decisions. Its integration with Microsoft 365 ensures a cohesive experience, allowing users to leverage familiar tools and workflows. Whether for educational assessments, customer feedback, or event planning, Microsoft Forms streamlines the process, saving time and enhancing productivity. **Average Rating:** 4.4/5.0 **Total Reviews:** 460 **How Do G2 Users Rate Microsoft Forms?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind Microsoft Forms?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** Software Engineer, Project Manager - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 43% Mid-Market, 38% Enterprise #### What Are Microsoft Forms's Pros and Cons? **Pros:** - Ease of Use (31 reviews) - Ease of Creation (17 reviews) - Integrations (13 reviews) - Intuitive (13 reviews) - Helpful (12 reviews) **Cons:** - Limited Customization (14 reviews) - Missing Features (12 reviews) - Limited Features (10 reviews) - Poor Design (9 reviews) - Limited Integrations (7 reviews) ### What Do G2 Reviewers Say About Microsoft Forms? *AI-generated summary from verified user reviews* **Pros:** - Users find Microsoft Forms **extremely easy to use** , enabling quick setups for surveys and quizzes without technical hassle. - Users appreciate the **ease of creation** with Microsoft Forms, finding it quick and intuitive for surveys and quizzes. - Users appreciate the **seamless integration** with Microsoft 365, enhancing usability for forms and data analysis. - Users value the **intuitive interface** of Microsoft Forms, enabling quick and easy creation of surveys and quizzes. - Users find Microsoft Forms **helpful** for surveys and feedback, appreciating its simplicity and effective data tracking features. **Cons:** - Users find the **limited customization** of Microsoft Forms restrictive, resulting in uniform and basic-looking designs. - Users find the **missing features** in Microsoft Forms limiting for complex forms and advanced customizations. - Users find the **limited features** of Microsoft Forms restrictive, especially regarding customization and advanced functionality. - Users find the **poor design** of Microsoft Forms limits customization and complicates the form-building process. - Users express frustration with the **limited integrations** , particularly with Google tools, hindering seamless data management. #### What Are Recent G2 Reviews of Microsoft Forms? **"[Simple and Efficient Tool for Surveys and Academic Forms](https://www.g2.com/survey_responses/microsoft-forms-review-12839124)"** **Rating:** 5.0/5.0 stars *— Dr. Shalini P.* [Read full review](https://www.g2.com/survey_responses/microsoft-forms-review-12839124) --- **"[Microsoft Forms Makes Surveys Fast, Simple, and Easy to Share](https://www.g2.com/survey_responses/microsoft-forms-review-12920035)"** **Rating:** 4.5/5.0 stars *— Balram T.* [Read full review](https://www.g2.com/survey_responses/microsoft-forms-review-12920035) --- #### What Are G2 Users Discussing About Microsoft Forms? - [What is Microsoft Forms used for?](https://www.g2.com/discussions/what-is-microsoft-forms-used-for) - 2 comments - [Is Microsoft form free?](https://www.g2.com/discussions/is-microsoft-form-free) - 2 comments - [Is Microsoft Forms good?](https://www.g2.com/discussions/is-microsoft-forms-good) - 2 comments - [What can Microsoft Forms do?](https://www.g2.com/discussions/what-can-microsoft-forms-do) - 1 comment ### 6. [Typeform](https://www.g2.com/products/typeform/reviews) Typeform is a refreshingly different form builder. We help over 150,000 businesses collect the data they need with forms, surveys, and quizzes people enjoy. Designed to look striking and feel effortless to fill out, Typeform drives 500 million responses every year and integrates with essential tools like Slack, Zapier, and HubSpot. **Average Rating:** 4.5/5.0 **Total Reviews:** 976 **How Do G2 Users Rate Typeform?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Typeform?** - **Seller:** [Typeform](https://www.g2.com/sellers/typeform) - **Company Website:** https://www.typeform.com/ - **Year Founded:** 2012 - **HQ Location:** Barcelona - **Twitter:** @typeform (28,375 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3226972/ (882 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Founder - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 65% Small-Business, 28% Mid-Market #### What Are Typeform's Pros and Cons? **Pros:** - Ease of Use (138 reviews) - Intuitive (87 reviews) - Simple (64 reviews) - Integrations (53 reviews) - Ease of Creation (51 reviews) **Cons:** - Expensive (47 reviews) - Limited Customization (21 reviews) - Limited Features (21 reviews) - Missing Features (17 reviews) - Integration Issues (14 reviews) ### What Do G2 Reviewers Say About Typeform? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Typeform, finding it intuitive and simple to create engaging surveys. - Users love the **intuitive design** of Typeform, which simplifies complex paths and enhances response rates. - Users love the **conversational format** of Typeform, making surveys engaging and avoiding overwhelming walls of text. - Users love the **seamless integrations** of Typeform, enhancing productivity by connecting with popular tools like Google Sheets and HubSpot. - Users love the **ease of creation** with Typeform, finding it intuitive and visually appealing for building forms. **Cons:** - Users find Typeform **very expensive** , with high costs and limited submission features impacting its affordability. - Users find the **limited customization** options time-consuming, making the product appear less professional without careful adjustments. - Users find Typeform's **limited features** frustrating, needing more flexibility and control for larger datasets and advanced reporting. - Users find Typeform **lacking features** for data handling and reporting, limiting user experience and functionality. - Users face **integration issues** with Typeform, especially regarding data handling and the need for better tool updates. #### What Are Recent G2 Reviews of Typeform? **"[Interactive Forms That Improved Our Response Rates](https://www.g2.com/survey_responses/typeform-review-12757331)"** **Rating:** 5.0/5.0 stars *— Shoaib K.* [Read full review](https://www.g2.com/survey_responses/typeform-review-12757331) --- **"[Flexible, Easy-to-Use, Robust, and Fits the Budget](https://www.g2.com/survey_responses/typeform-review-12873950)"** **Rating:** 4.5/5.0 stars *— Dustin F.* [Read full review](https://www.g2.com/survey_responses/typeform-review-12873950) --- #### What Are G2 Users Discussing About Typeform? - [What is Typeform used for?](https://www.g2.com/discussions/typeform-what-is-typeform-used-for) - 2 comments - [Is Typeform secure?](https://www.g2.com/discussions/is-typeform-secure) - 1 comment - [What is included in Typeform free plan?](https://www.g2.com/discussions/what-is-included-in-typeform-free-plan) - 1 comment - [Is Typeform free?](https://www.g2.com/discussions/is-typeform-free) - 1 comment - [What is Typeform used for?](https://www.g2.com/discussions/what-is-typeform-used-for) - 2 comments ### 7. [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) Launch and grow your business with Microsoft 365. Do more, faster, with intelligent tools to create, send, share, and store professional, branded documents with your customers and team - securely in the cloud. Microsoft 365 is a cloud-based suite of software tools designed to help you do more—with best-in-class communication, design, and data management apps, intelligent cloud services, and advanced security. Access your data from anywhere, collaborate with team members in real time, meet with people virtually, and use thousands of predesigned templates to better communicate with customers and manage your business - all with built-in security technology that safeguards your data and devices from anywhere. Get the latest Office apps, such as Microsoft Teams, Word, Excel, PowerPoint, Outlook, OneDrive, and more. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,521 **How Do G2 Users Rate Microsoft 365?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind Microsoft 365?** - **Seller:** [Microsoft](https://www.g2.com/sellers/microsoft) - **Year Founded:** 1975 - **HQ Location:** Redmond, Washington - **Twitter:** @microsoft (13,091,739 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/microsoft/ (231,632 employees on LinkedIn®) - **Ownership:** MSFT **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Information Technology and Services, Education Management - **Company Size:** 37% Mid-Market, 35% Small-Business #### What Are Microsoft 365's Pros and Cons? **Pros:** - Ease of Use (264 reviews) - Team Collaboration (228 reviews) - Features (191 reviews) - Integrations (184 reviews) - Seamless Integration (169 reviews) **Cons:** - Expensive (112 reviews) - Missing Features (97 reviews) - Learning Curve (90 reviews) - Lacking Features (71 reviews) - Limited Features (70 reviews) ### What Do G2 Reviewers Say About Microsoft 365? *AI-generated summary from verified user reviews* **Pros:** - Users laud the **ease of use** of Microsoft 365, appreciating its simple setup and navigation across applications. - Users highlight the **seamless team collaboration** enabled by Microsoft 365, enhancing productivity and communication effortlessly. - Users value the **seamless integration** of Microsoft 365 with other apps, enhancing collaboration and productivity across platforms. - Users appreciate the **seamless integration** of Microsoft 365 with Microsoft apps, enhancing accessibility and collaboration efficiency. - Users appreciate the **seamless integration** of Microsoft 365, enabling effortless access and collaboration across all devices and apps. **Cons:** - Users find Microsoft 365 **too expensive** , especially when essential features are locked behind higher-priced plans. - Users find the **missing features** frustrating, especially when essential tools require higher-priced plans or are unavailable. - Users find a **learning curve** with Microsoft 365, as many features can be overwhelming and not intuitive. - Users find Microsoft 365 **lacking features** without higher-priced plans, causing frustration and inconsistencies with frequent updates. - Users find the **limited features** of Microsoft 365 frustrating, especially with essential tools locked behind higher-priced plans. #### What Are Recent G2 Reviews of Microsoft 365? **"[All-in-One Office Ecosystem with Reliable Apps and Seamless Collaboration](https://www.g2.com/survey_responses/microsoft-365-review-12834956)"** **Rating:** 5.0/5.0 stars *— Megh P.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12834956) --- **"[All in One Productivity Ecosystem with Seamless Collaboration Across Devices](https://www.g2.com/survey_responses/microsoft-365-review-12930516)"** **Rating:** 4.5/5.0 stars *— Sunil B.* [Read full review](https://www.g2.com/survey_responses/microsoft-365-review-12930516) --- #### What Are G2 Users Discussing About Microsoft 365? - [What are the uses of Microsoft software?](https://www.g2.com/discussions/what-are-the-uses-of-microsoft-software) - 2 comments, 1 upvote - [What kind of software is Microsoft Office?](https://www.g2.com/discussions/what-kind-of-software-is-microsoft-office) - 1 comment, 1 upvote - [What programs are in Microsoft Office suite?](https://www.g2.com/discussions/what-programs-are-in-microsoft-office-suite) - 1 comment - [What is Microsoft Office features?](https://www.g2.com/discussions/what-is-microsoft-office-features) - 2 comments ### 8. [QuestionPro](https://www.g2.com/products/questionpro/reviews) QuestionPro is a comprehensive insights and experience management platform trusted by over 5.3 million users in 100+ countries, from individual researchers to Fortune 100 corporations. Our powerful and easy-to-use software provides an integrated suite of tools for creating, distributing, and analyzing online surveys, polls, tests, and quizzes to perform both quantitative and qualitative analysis. Leverage AI-powered tools like QxBot to build surveys conversationally or choose from over 50 advanced question types and 350+ survey templates. Our platform features robust point-and-click logic, including branching, piping, and randomization, to create sophisticated research flows. Reach respondents anywhere through multi-channel distribution via email, SMS, QR code, social media, and our offline mobile app. Analyze results in real-time dashboards and utilize a suite of analytical tools including crosstabs, AI-powered sentiment analysis, and TURF analysis. QuestionPro offers tailored solutions to fit every research need: Essentials: Perfect for students, individuals, and small teams, the Essentials account offers a powerful free-for-life platform for quick research projects and data collection. It's the most feature-rich free survey account in the industry. Advanced & Teams: Designed for SMBs, consultants, and professionals, the Advanced and Teams licenses unlock more powerful features, branding capabilities, and collaboration tools to transform raw data into the actionable insights that improve business outcomes. Research Suite: For enterprises and professional market researchers, the Research Suite is an industry-leading set of tools designed to solve the most complex research challenges. This suite includes specialized analytics like Conjoint and MaxDiff , an integrated global audience panel , an AI-powered insights repository , and the option to access end-to-end market research services from our expert team. Built for the enterprise, we ensure top-tier data security and privacy with compliance across global standards, including GDPR, ISO 27001:2022, HIPAA, CCPA, and SOC 2. Seamlessly integrate with key business systems like Salesforce, HubSpot, and Tableau, or connect to hundreds of apps via Zapier. With our 24/7 global customer support, you have a dedicated partner to ensure your projects succeed. Join millions of users and see why organizations like BMW, Fujitsu, and the American Cancer Society trust QuestionPro for their insights needs. Get started today with our Essentials account. It's free forever and no credit card is required. **Average Rating:** 4.5/5.0 **Total Reviews:** 1,133 **How Do G2 Users Rate QuestionPro?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 8.6/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.9/10 (Category avg: 8.7/10) **Who Is the Company Behind QuestionPro?** - **Seller:** [QuestionPro](https://www.g2.com/sellers/questionpro-e7e208d7-85c1-4b51-8202-7d5f10958265) - **Year Founded:** 2005 - **HQ Location:** Austin , Texas - **Twitter:** @questionpro (13,094 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3035857/ (532 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Executive Director, Student - **Top Industries:** Non-Profit Organization Management, Higher Education - **Company Size:** 60% Small-Business, 23% Mid-Market #### What Are QuestionPro's Pros and Cons? **Pros:** - Ease of Use (303 reviews) - Helpful (128 reviews) - Intuitive (112 reviews) - Customer Support (86 reviews) - Ease of Creation (86 reviews) **Cons:** - Survey Issues (77 reviews) - Learning Curve (51 reviews) - Expensive (32 reviews) - Limited Customization (29 reviews) - Not Intuitive (26 reviews) ### What Do G2 Reviewers Say About QuestionPro? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of QuestionPro, praising its intuitive design and user-friendly features. - Users value the **exceptional customer service** of QuestionPro, enhancing their experience and facilitating effective survey management. - Users appreciate the **intuitive design** of QuestionPro, making it accessible and easy to use for everyone. - Users value the **exceptional customer support** of QuestionPro, highlighting its responsiveness and helpfulness throughout their experience. - Users appreciate the **ease of creation** with QuestionPro, allowing fast and user-friendly survey design. **Cons:** - Users feel the **limited number of available surveys** hinders the overall effectiveness and utility of QuestionPro. - Users find the **learning curve steep** , requiring time to master advanced features and navigate the interface. - Users express concern over **QuestionPro's high pricing** and unexpected increases, leading to unnecessary financial strain. - Users find **limited customization** options in QuestionPro, hindering the ability to create attractive surveys and emails. - Users find the platform's **interface not intuitive** , leading to confusion during navigation and feature usage. #### What Are Recent G2 Reviews of QuestionPro? **"[User-Friendly Surveys with AI Templates, Branching Logic, and Powerful Analytics](https://www.g2.com/survey_responses/questionpro-review-12925750)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/questionpro-review-12925750) --- **"[Friendly and easy-to-use interface](https://www.g2.com/survey_responses/questionpro-review-12915607)"** **Rating:** 4.5/5.0 stars *— Humberto R.* [Read full review](https://www.g2.com/survey_responses/questionpro-review-12915607) --- #### What Are G2 Users Discussing About QuestionPro? - [What is QuestionPro used for?](https://www.g2.com/discussions/what-is-questionpro-used-for) - 1 comment ### 9. [Qualtrics Market Research](https://www.g2.com/products/qualtrics-market-research/reviews) Decision-grade insights at business speed. The AI-native research platform where research becomes the thing every decision runs through — not the thing every decision waits for. Most organizations are making high-stakes decisions — product launches, market entry, pricing, campaigns — without the market intelligence to back them up. Not because teams lack expertise, but because the tools and timelines they're working with were built for a slower era, and business decisions can't wait. • Eight to twelve weeks from question to answer. • Five to seven disconnected vendors per study. • Insights that arrive after the decision has already been made. • Business teams route around research — using unvalidated generic AI tools. Qualtrics Market Research replaces that infrastructure. We're the only platform where research expertise, validated methodology, and AI are natively embedded, not bolted on — built on 20+ years of experience insights and trained on millions of proprietary and unique market research survey responses that generic AI tools can’t replicate. Research platform, human and synthetic panels, advanced methodology, and AI-powered synthesis — integrated natively, not stitched together. And uniquely: research sits in the same system as CX and EX data, closing the loop between insight and measurable business outcomes in a way no agency or point solution can. The result: research shifts from scarcity to abundance. • Decision-grade insights in 24–48 hours instead of 6–8 weeks. • Research costs cut 50–85%. • Insights compound into institutional knowledge instead of disappearing into slide decks. • Research becomes the thing every business decision runs through. Customers see the difference quickly. • Gabb cut time-to-insight from 7 days to 4 hours and runs research at 50% lower cost. • Navy Federal Credit Union delivers strategic research in under 4 hours versus 5 days. • Workday generated 1,700 product improvement ideas in 3 months. • Booking.com cut fielding costs 50% with synthetic panels. • Victoria's Secret runs 200%+ more research projects on the same team. • Across deployments, Nucleus Research finds an average 100% ROI with 1.5-year payback. Qualtrics is also named a Strong Performer in The Forrester Wave™ for Experience Research Platforms (https://www.qualtrics.com/ebooks-guides/experience-research-wave-report/). \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Why teams choose Qualtrics Market Research 1) Research platform + research expertise + research-grade AI — purpose-built to work together Most platforms give you survey software. Qualtrics gives you a research system. 20+ years of market research expertise embedded in the platform itself. AI trained on real market research data, not internet scraping. Panel access, study design, advanced analytics, and synthesis — integrated natively, not stitched together through APIs. And when you need to connect to your BI tools (Tableau, Power BI, Looker) or bring in specialized panels, Qualtrics is built to integrate, not replace. Agencies have the expertise but not the platform. DIY tools have the platform but not the expertise. Generic AI moves fast but has no research foundation. Qualtrics is the only option where all three exist natively — and plays well with the rest of your stack. 2) The only ecosystem that connects research to CX, EX, and operational data Research sits in the same system as the experience data your organization already collects — CX satisfaction scores, EX engagement metrics, operational performance data. Research questions can be triggered by what's happening in your programs. Findings can be validated against real business outcomes. You can prove research ROI by connecting insights to measurable results. No agency, no specialized MR platform, and no AI tool offers this natively — and it cannot be replicated by stitching tools together. This closes the loop between insight and outcome in a way no one else can. 3) Governance that scales research without diluting it The risk of research democratization is confident conclusions built on flawed inputs — more teams running studies, fewer with methodology expertise to run them well. Qualtrics is the only platform with built-in guardrails that prevent flawed studies from being fielded, a published validation framework for synthetic data that survives stakeholder scrutiny, and centralized visibility that lets research leaders see and govern everything running across the organization. Fast and governed. Scaled and rigorous. That combination doesn't exist anywhere else. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ What you can do with Qualtrics Market Research Move from project to platform. Research becomes always-on infrastructure, not a request queue. Continuous tracking, always-available findings, and AI that surfaces what teams already know before they ask. Every study compounds in Research Hub — the 10th study on a topic makes the 1st study more valuable, not obsolete. Research Agent lets any team member get validated answers without a trained researcher in the room — so research scales beyond the research team without creating governance risk. Get decision-grade insights without the agency wait. Deliver insights in 24–48 hours instead of 6–8 weeks — so findings arrive before the decision, not after it. Synthetic panels compress directional research from weeks to hours at 50% lower cost. Apply advanced methodology (Conjoint with HB analysis, MaxDiff with TURF, Van Westendorp, Gabor-Granger) without an agency — built into the platform so the economics of high-quality research change permanently. AI handles transcript coding, theme detection, and summary generation, so researchers spend their time on interpretation, not mechanics. Govern research as it scales. Built-in methodology guardrails prevent flawed studies from being fielded — Research Agent (early access) enforces best practices at the point of study creation, not after results come back. Federated permissions and branded templates let every team operate within shared quality standards. Audit trails, AI transparency, and a published synthetic validation framework (Generalization, Data Shape, Diversity, Transferability) provide the provenance enterprise stakeholders will ask about. SOC 2, GDPR, HITRUST, ISO 27001, and FedRAMP round out the compliance posture procurement teams already know how to approve. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ Key Qualtrics Market Research capabilities • Research hub — AI-powered search and synthesis across every study, including external documents; cross-study intelligence surfaces patterns automatically • Advanced survey tools — Drag-and-drop survey builder, advanced logic, quota management, support for 100+ question types, and PhD-backed templates • Research agent (early access) — AI-guided study scoping for Conjoint and MaxDiff, questionnaire drafting, plain-language Q&A against your accumulated research library • Synthetic panels — Launch studies instantly to pre-test survey designs, screen dozens of ideas, explore new populations, or extend first-wave findings with simulated row-level responses from research- grade AI that replicate real-world audience patterns • Integrated human panels — reach 200M+ vetted respondents across 200+ global markets through a curated network of 30+ panel partners, all accessible in the platform • UX research - Moderated and unmoderated user testing, card sorting and tree testing on the same platform as other market research capabilities. • Advanced methodology — Conjoint (CBC with HB analysis), MaxDiff with TURF, Van Westendorp PSM, Gabor-Granger, segmentation, brand tracking, concept testing • AI summary — automated transcript coding, theme detection, and highlight reel generation for qualitative work • Video & audio analysis — Analyzes thousands of open-text responses and automatically surfaces key themes, sentiment trends, and representative quotes with AI. • Conversational feedback — Uncover layers of valuable context with intelligent follow-up questions that dynamically adapts to customer input • ExpertReview — AI-driven survey quality and methodology checks at the point of design • Stats iQ + Text iQ — AI-powered statistical analysis and open-end text analytics CX + EX + MR integration — research connects natively to experience programs, the only platform that does • Prebuilt XM solutions — survey-in-a-box for brand tracking, concept testing, message testing, A&U, and UX research •Advanced analysis — Crosstabs and customizable reporting dashboards REST API, multi-channel distribution including email and SMS, WCAG 2.0 compliant • Enterprise governance — federated permissions, branded templates, audit trails, AI transparency, bias auditing • System integrations — Salesforce, Snowflake, Tableau, Power BI • Compliance — SOC 2, GDPR, HITRUST, ISO 27001, FedRAMP \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - ABOUT QUALTRICS Qualtrics is the AI-powered experience and research platform organizations use to understand customers, employees, and markets — and act on what they learn. Across customer experience, employee experience, and market research, the Qualtrics platform combines proprietary AI, PhD-backed methodology, and the world's most flexible feedback technology to help teams design better products, deliver better experiences, and make better decisions, faster. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_ - RELATED QUALTRICS PRODUCTS Qualtrics Customer Experience Hear every customer's voice, fix every broken experience, and increase loyalty and lifetime value. Combines an AI-powered listening engine, predictive intelligence, and closed-loop action capabilities so teams can move beyond measurement to drive change across the entire customer journey. https://www.g2.com/products/qualtrics-customer-experience/reviews Qualtrics Employee Experience Gather continuous feedback at every employee moment that matters and take action to improve engagement, talent planning, productivity, and innovation. Pairs AI-driven analytics and IO-psychology-based decision tools with guided manager action planning and real-time automated workflows. https://www.g2.com/products/qualtrics-employee-experience/reviews **Average Rating:** 4.4/5.0 **Total Reviews:** 2,912 **How Do G2 Users Rate Qualtrics Market Research?** - **Has the product been a good partner in doing business?:** 8.7/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Qualtrics Market Research?** - **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics) - **Company Website:** https://www.qualtrics.com - **Year Founded:** 2002 - **HQ Location:** Provo, UT - **Twitter:** @Qualtrics (42,137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/314350/ (6,231 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Student, Research Assistant - **Top Industries:** Higher Education, Education Management - **Company Size:** 45% Enterprise, 33% Mid-Market #### What Are Qualtrics Market Research's Pros and Cons? **Pros:** - Ease of Use (295 reviews) - Survey Creation (246 reviews) - Features (109 reviews) - Intuitive (99 reviews) - Ease of Creation (82 reviews) **Cons:** - Survey Issues (79 reviews) - Survey Limitations (62 reviews) - Learning Curve (53 reviews) - Limited Customization (47 reviews) - Pricing Issues (47 reviews) ### What Do G2 Reviewers Say About Qualtrics Market Research? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** with Qualtrics, enjoying the self-service options to create and manage surveys effortlessly. - Users appreciate the **self-service survey creation** of Qualtrics, enjoying its flexibility and advanced features. - Users value the **versatility and scalability** of Qualtrics, enabling effective research across various industries and survey types. - Users value the **intuitive interface** of Qualtrics Market Research, making survey creation and data collection effortless. - Users find **the ease of creation** with Qualtrics invaluable for building and distributing surveys effortlessly. **Cons:** - Users find the **collaborative survey limitations** frustrating, complicating sharing and feedback processes during survey development. - Users note the **limited international survey capacity** of Qualtrics Market Research compared to other specialized firms. - Users find a **steep learning curve** with Qualtrics, making it intimidating for new or casual users. - Users find that the **limited customization** options hinder their experience and require excessive tweaking for surveys. - Users feel that **pricing issues** limit access to advanced features and can be high for some organizations. #### What Are Recent G2 Reviews of Qualtrics Market Research? **"[Structured Feedback Insights with an Intuitive Survey Builder](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170)"** **Rating:** 4.0/5.0 stars *— Dharamveer p.* [Read full review](https://www.g2.com/survey_responses/qualtrics-market-research-review-12999170) --- **"[Very useful for Wellness Surveys, Feedback Collection and Research Work](https://www.g2.com/survey_responses/qualtrics-market-research-review-12806991)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/qualtrics-market-research-review-12806991) --- #### What Are G2 Users Discussing About Qualtrics Market Research? - [How are organizations utilizing Qualtrics CoreXM to gather and analyze customer experience data?](https://www.g2.com/discussions/how-are-organizations-utilizing-qualtrics-corexm-to-gather-and-analyze-customer-experience-data) - 1 comment - [What is Qualtrics CoreXM used for?](https://www.g2.com/discussions/what-is-qualtrics-corexm-used-for) - 2 comments, 2 upvotes - [Is qualtrics better than SurveyMonkey?](https://www.g2.com/discussions/is-qualtrics-better-than-surveymonkey) - 3 comments, 1 upvote - [What is qualtrics platform?](https://www.g2.com/discussions/what-is-qualtrics-platform) - 1 comment - [What is CoreXM?](https://www.g2.com/discussions/what-is-corexm) - 1 comment ### 10. [Constant Contact](https://www.g2.com/products/constant-contact/reviews) We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com **Average Rating:** 4.1/5.0 **Total Reviews:** 7,214 **How Do G2 Users Rate Constant Contact?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 8.4/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Constant Contact?** - **Seller:** [Constant Contact](https://www.g2.com/sellers/constant-contact-5aaee82b-8325-4eeb-b7b7-15fada778076) - **Company Website:** https://www.constantcontact.com/home - **Year Founded:** 1995 - **HQ Location:** Waltham, US - **Twitter:** @ConstantContact (67,137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/constant-contact/ (1,147 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, Owner - **Top Industries:** Non-Profit Organization Management, Marketing and Advertising - **Company Size:** 70% Small-Business, 23% Mid-Market #### What Are Constant Contact's Pros and Cons? **Pros:** - Ease of Use (978 reviews) - Easy Creation (468 reviews) - Email Marketing (447 reviews) - Simple (430 reviews) - User-Friendly (396 reviews) **Cons:** - Missing Features (272 reviews) - Limited Features (239 reviews) - Limited Customization (232 reviews) - Limited Templates (196 reviews) - Layout Issues (167 reviews) ### What Do G2 Reviewers Say About Constant Contact? *AI-generated summary from verified user reviews* **Pros:** - Users find Constant Contact's interface highly **user-friendly** , enabling effortless content creation and effective engagement with clients. - Users love the **easy creation** of content with Constant Contact, thanks to its diverse templates and scheduling features. - Users value the **ease of email management** with Constant Contact, enjoying simplicity in sending and tracking communications. - Users find the **simple implementation** of Constant Contact greatly enhances their team's onboarding process and efficiency. - Users rave about the **user-friendly interface** of Constant Contact, simplifying outreach and enhancing community engagement. **Cons:** - Users find **missing features** like a better search function and quicker photo uploads detract from Constant Contact's usability. - Users find the **limited features** of Constant Contact restrict their design flexibility and essential functions like A/B testing. - Users find **limited customization options** in Constant Contact, making it challenging to achieve desired layouts and designs. - Users express frustration over the **limited templates** in Constant Contact, seeking more creative and flexible design options. - Users express frustration with **layout issues** , finding the content builder lacks necessary flexibility and customization. #### What Are Recent G2 Reviews of Constant Contact? **"[Flexible Email Templates and Insightful Reporting in Constant Contact](https://www.g2.com/survey_responses/constant-contact-review-12837182)"** **Rating:** 4.5/5.0 stars *— Olga Z.* [Read full review](https://www.g2.com/survey_responses/constant-contact-review-12837182) --- **"[Clean, Affordable Newsletter Tool with Easy Integrations, Analytics, and A/B Testing](https://www.g2.com/survey_responses/constant-contact-review-12722795)"** **Rating:** 5.0/5.0 stars *— Charles J.* [Read full review](https://www.g2.com/survey_responses/constant-contact-review-12722795) --- #### What Are G2 Users Discussing About Constant Contact? - [How are small businesses using Constant Contact to enhance their email marketing campaigns effectively?](https://www.g2.com/discussions/how-are-small-businesses-using-constant-contact-to-enhance-their-email-marketing-campaigns-effectively) - 3 comments - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [Does Constant Contact have a CRM?](https://www.g2.com/discussions/does-constant-contact-have-a-crm) - 2 comments - [How do I stop Constant Contact emails?](https://www.g2.com/discussions/how-do-i-stop-constant-contact-emails) - 2 comments - [What is constant contact used for?](https://www.g2.com/discussions/what-is-constant-contact-used-for) - 1 comment ### 11. [Leapsome](https://www.g2.com/products/leapsome/reviews) Leapsome is the AI-powered people platform for HR excellence and high-performing teams. It combines a modern HRIS with performance management, employee engagement, learning, compensation, and more — all in one flexible, easy-to-use solution. Designed for forward-thinking companies, Leapsome simplifies and automates HR processes across the entire employee lifecycle — from onboarding to reviews, surveys, development, and beyond. With powerful AI capabilities, built-in best practices, and interconnected people analytics, Leapsome enables better decisions, less admin, and more impact. More than 1,750 HR teams, managers, and leaders trust Leapsome to elevate their people strategy and build cultures where employees grow and thrive. Leapsome was founded in 2016 by Kajetan Armansperg and Jenny Podewils. 💬 Join our Slack community with hundreds of other HR & People Ops pros: https://hubs.li/Q02\_B0Gc0 📧 Get the newsletter with the best HR & People Ops resources https://hubs.li/Q02\_B0Nw0 **Average Rating:** 4.8/5.0 **Total Reviews:** 2,420 **How Do G2 Users Rate Leapsome?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 9.1/10 (Category avg: 8.6/10) - **Question Types:** 9.1/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Leapsome?** - **Seller:** [Leapsome](https://www.g2.com/sellers/leapsome) - **Company Website:** https://www.leapsome.com - **Year Founded:** 2016 - **HQ Location:** New York, New York, United States - **Twitter:** @leapsome (1,889 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17954843/ (141 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Senior Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 63% Mid-Market, 19% Enterprise #### What Are Leapsome's Pros and Cons? **Pros:** - Ease of Use (873 reviews) - Helpful (476 reviews) - Intuitive (450 reviews) - Simple (443 reviews) - Feedback (424 reviews) **Cons:** - Missing Features (140 reviews) - Learning Curve (136 reviews) - Navigation Difficulty (132 reviews) - Not Intuitive (119 reviews) - Feedback Issues (115 reviews) ### What Do G2 Reviewers Say About Leapsome? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Leapsome intuitive, enhancing everyday tasks and feedback sharing. - Users find Leapsome to be **extremely helpful** in fostering collaboration, performance tracking, and providing outstanding support. - Users value the **intuitive interface** of Leapsome, enhancing feedback and making navigation effortless for all employees. - Users love the **amazing UI** of Leapsome, making goal tracking and navigation exceptionally easy and efficient. - Users value the **integrated feedback system** of Leapsome, facilitating continuous and transparent performance evaluations and growth. **Cons:** - Users note **missing features** such as export options and improved navigation for a more efficient experience. - Users find the **learning curve steep** with Leapsome, requiring time to master its various features and modules. - Users find the **navigation difficulty** in Leapsome challenging, particularly with unclear menus and confusing setup processes. - Users find the **interface not intuitive** , making navigation between modules and tasks somewhat complicated and challenging. - Users report **feedback issues** with Leapsome, including lengthy overlays and concerns about notification rigidity and bias. #### What Are Recent G2 Reviews of Leapsome? **"[Smooth Onboarding with Clear To-Dos and Easy Slack Integration](https://www.g2.com/survey_responses/leapsome-review-13031416)"** **Rating:** 5.0/5.0 stars *— Terra F.* [Read full review](https://www.g2.com/survey_responses/leapsome-review-13031416) --- **"[Intuitive UI and Helpful Peer Reviews with Smart Google Calendar Integration](https://www.g2.com/survey_responses/leapsome-review-13002741)"** **Rating:** 5.0/5.0 stars *— Alfred N.* [Read full review](https://www.g2.com/survey_responses/leapsome-review-13002741) --- #### What Are G2 Users Discussing About Leapsome? - [I'm having difficulty setting up performance reviews in Leapsome. Any tips for a new user?](https://www.g2.com/discussions/i-m-having-difficulty-setting-up-performance-reviews-in-leapsome-any-tips-for-a-new-user) ### 12. [G2 Marketing Solutions](https://www.g2.com/products/g2/reviews) G2 is the world's largest and most trusted software marketplace. More than 90 million people annually — including employees at all of the Fortune 500 companies — use G2 to make smarter software decisions based on authentic peer reviews. Thousands of software and services companies of all sizes partner with G2 to build their reputation, manage their software spend, and grow their business. **Average Rating:** 4.6/5.0 **Total Reviews:** 5,290 **How Do G2 Users Rate G2 Marketing Solutions?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.9/10) - **Permissions:** 8.8/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.1/10 (Category avg: 8.7/10) **Who Is the Company Behind G2 Marketing Solutions?** - **Seller:** [G2](https://www.g2.com/sellers/g2) - **Company Website:** https://www.g2.com - **Year Founded:** 2012 - **HQ Location:** Chicago, USA - **Twitter:** @G2dotcom (32,942 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2641084/ (1,448 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Marketing Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 44% Small-Business, 37% Mid-Market #### What Are G2 Marketing Solutions's Pros and Cons? **Pros:** - Ease of Use (472 reviews) - Helpful (351 reviews) - Customer Support (300 reviews) - Authenticity (207 reviews) - User Reviews (207 reviews) **Cons:** - Review Issues (166 reviews) - Expensive (80 reviews) - Biased Reviews (70 reviews) - Lack of Clarity (60 reviews) - Pricing Issues (60 reviews) ### What Do G2 Reviewers Say About G2 Marketing Solutions? *AI-generated summary from verified user reviews* **Pros:** - Users highlight the **ease of use** of G2 Marketing Solutions, facilitating quick implementation of marketing initiatives. - Users appreciate the **intuitive platform and great support** from G2 Marketing Solutions for gathering valuable feedback. - Users value the **excellent customer support** from G2 Marketing Solutions, enhancing their experience and visibility significantly. - Users value the **authenticity** of G2 Marketing Solutions, trusting genuine feedback from real clients to make informed decisions. - Users value G2 Marketing Solutions for its **genuine and honest reviews** that aid informed decision-making in business. **Cons:** - Users face **review issues** , including inconsistent quality and overwhelming feedback that complicates evaluating products effectively. - The pricing of G2 Marketing Solutions is **excessively high** , making it inaccessible for small enterprises and startups. - Users note the potential for **biased reviews** on G2 Marketing Solutions, which may affect trust and decision-making. - Users express concern over the **lack of clarity** in the review process, causing confusion and delays. - Users find the **pricing issues** challenging for startups, frequently feeling it's an expensive investment for limited profiles. #### What Are Recent G2 Reviews of G2 Marketing Solutions? **"[Builds Credibility and Reaches High-Intent Buyers with Powerful Insights](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13035159)"** **Rating:** 4.5/5.0 stars *— Neelanjana M.* [Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-13035159) --- **"[G2’s Authentic Reviews and Well-Categorized UI Made RevOps Research Easy](https://www.g2.com/survey_responses/g2-marketing-solutions-review-12852103)"** **Rating:** 4.5/5.0 stars *— Yogesh N.* [Read full review](https://www.g2.com/survey_responses/g2-marketing-solutions-review-12852103) --- #### What Are G2 Users Discussing About G2 Marketing Solutions? - [In what ways is G2.com influencing purchasing decisions in the software and technology market?](https://www.g2.com/discussions/in-what-ways-is-g2-com-influencing-purchasing-decisions-in-the-software-and-technology-market) - 8 comments, 4 upvotes - [How is G2.com being used to enhance operational efficiency and user experience in its specific field?](https://www.g2.com/discussions/how-is-g2-com-being-used-to-enhance-operational-efficiency-and-user-experience-in-its-specific-field) - 6 comments, 2 upvotes - [What is G2.com used for?](https://www.g2.com/discussions/what-is-g2-com-used-for) - 11 comments, 6 upvotes - [What is G2 Marketing Solutions used for?](https://www.g2.com/discussions/what-is-g2-marketing-solutions-used-for) - 2 comments - [How much does g2 crowd cost?](https://www.g2.com/discussions/how-much-does-g2-crowd-cost) - 12 comments, 5 upvotes ### 13. [Matter](https://www.g2.com/products/matter-app/reviews) Bring employee recognition, rewards, surveys, and more directly into Slack or Microsoft Teams! 💜 Trusted by 4,700+ companies, including Sephora, Petco, Shell, Bolt, JiffyLube, Siemens, Carrier, True Classic, Microsoft, Sotheby’s, and many more! ✅ Free 14-Day Trial – Full access to all features, no credit card required ✅ 2-Minute Setup – Start building culture instantly ✅ Free Forever Plan – Keep core kudos recognition features at no cost Matter helps you build culture, boost engagement, and create happier teams — all where work happens. What you can do with Matter: 🎉 Recognition: Celebrate wins together with peer-to-peer kudos recognition tied to your company values. Create a recognition habit with Feedback Friday™ — automatic engagement reminders that gamify recognition and encourage participation. 🎁 Rewards: 5,500+ reward options across 200+ countries. Turn recognition into rewards people love — gift cards, premium gifts, donations, prepaid cards, monetary options, and more! Create your own rewards store with custom company-branded rewards. Whether it’s an extra day off, an exclusive t-shirt, or a unique perk, offer rewards that match your culture. 📋 Surveys: Collect continuous feedback and insights with pulse surveys, eNPS, custom employee surveys, and automated onboarding surveys, all delivered natively inside Microsoft Teams (and via email). Boost response rates by up to 10x with seamless delivery and built-in rewards. 🏆 Challenges & Incentives: Drive action with customizable challenges and incentives that align with your goals, reinforce company culture, and reward behaviors that move people forward. 🥳 Celebrations & Milestones: Never miss a birthday or work anniversary with automated celebrations and reward delivery — strengthening team connection and culture for every special moment and service milestone. 📊 Analytics & Reporting: Access real-time dashboards, exportable data reports, manager-level insights, advanced filtering across groups (e.g., departments) and segments, and fully custom reporting to understand and improve engagement across your organization. ⚙️ Integrations: Matter integrates natively with Slack, Microsoft Teams, and 200+ HRIS systems for turn-key integration and data import. API access for all your reporting, accounting, and billing requirements. What companies are saying about Matter: - “Our company’s culture & morale changed overnight! In under 2 months, we’ve had over 2,000 kudos sent and 80%+ engagement across all employees. Matter has motivated people to participate like no other software we have ever used.” — Jeff Hagel, President - “I love how easy it is for employees to recognize each other with kudos. Matter has boosted morale, increased employee engagement, and it’s now a strong presence in our company culture.” — Michael Margolese, Senior Human Resources Manager - “Matter helps our employees feel more valued, rewarded, and recognized. It’s a very fun and easy-to-use platform that has created a positive experience and engagement for our people while also helping to reinforce our core values daily.” — Taylor Rapp, Director of People & Culture **Average Rating:** 4.7/5.0 **Total Reviews:** 1,182 **How Do G2 Users Rate Matter?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 9.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Matter?** - **Seller:** [Matter](https://www.g2.com/sellers/matter-3982001e-ce7e-4670-a111-96d93a9900db) - **Company Website:** https://www.matterapp.com - **Year Founded:** 2017 - **HQ Location:** San Francisco, California - **Twitter:** @matterapp (937 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/matterapp (3 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, Customer Service Representative - **Top Industries:** Marketing and Advertising, Information Services - **Company Size:** 49% Small-Business, 37% Mid-Market #### What Are Matter's Pros and Cons? **Pros:** - Recognition (343 reviews) - Appreciation (303 reviews) - Peer Recognition (279 reviews) - Employee Recognition (225 reviews) - Helpful (218 reviews) **Cons:** - Limited Options (50 reviews) - Limited Customization (38 reviews) - Excessive Notifications (34 reviews) - Annoying Distractions (30 reviews) - Coin Limitations (23 reviews) ### What Do G2 Reviewers Say About Matter? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **effortless recognition feature** of Matter, enabling quick and meaningful acknowledgment of team achievements. - Users value the **easy-to-use templates** of Matter, enhancing team morale with quick and thoughtful kudos messages. - Users value the **peer recognition** in Matter, fostering appreciation and enhancing team culture through diverse engagement tools. - Users value how Matter offers **accessible employee recognition** , fostering peer appreciation and enhancing team culture. - Users find Matter to be **incredibly helpful** for recognizing progress and connecting teams, enhancing workplace motivation. **Cons:** - Users find the **limited options** for recognition and customization to be overly restrictive and lacking variety. - Users desire more **customization options** for feedback and templates in Matter, indicating room for improvement. - Users find the **excessive notifications** distracting, but acknowledge they can be adjusted or disabled as needed. - Users find the **distracting automatic notices** often clutter channels, making it hard to manage communications effectively. - Users express a desire for **increased coin rewards** , finding the current coin system confusing and limiting. #### What Are Recent G2 Reviews of Matter? **"[People will work more for praise, than a raise!](https://www.g2.com/survey_responses/matter-review-8332935)"** **Rating:** 5.0/5.0 stars *— Amanda G.* [Read full review](https://www.g2.com/survey_responses/matter-review-8332935) --- **"[Matter review](https://www.g2.com/survey_responses/matter-review-8333866)"** **Rating:** 5.0/5.0 stars *— Sidharth M.* [Read full review](https://www.g2.com/survey_responses/matter-review-8333866) --- ### 14. [Mentimeter](https://www.g2.com/products/mentimeter/reviews) Mentimeter is the audience engagement platform. Easy-to-use, interactive, and innovative; presenting has never been less stressful and more effortless! Create unique and dynamic presentations that will impress and engage your audience. With Mentimeter you can better connect with your students, colleagues, and clients. No matter if it is a lecture, workshop or meeting, Mentimeter has been designed to suit every type of presentation. Zoom and Teams integrations make it even easier to stand out in the remote and hybrid world. 1.Build a presentation The easy-to-use online editor makes presentation building a quick and easy process. Create a full slide deck filled with questions, polls, quizzes, content slides, word clouds, and more. 2. Connect with your audience Your audience uses their smartphones to connect to the presentation where they can submit responses. The real-time visual will help spark chat, discuss, and debate no matter if the meeting takes place online or in-person. 3. Learn from the experience Once the presentation is over, download the results and use what you have learned to improve for future meetings, classes or conferences. **Average Rating:** 4.7/5.0 **Total Reviews:** 789 **How Do G2 Users Rate Mentimeter?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 8.1/10 (Category avg: 8.6/10) - **Question Types:** 8.9/10 (Category avg: 8.9/10) - **Data Exporting:** 8.3/10 (Category avg: 8.7/10) **Who Is the Company Behind Mentimeter?** - **Seller:** [Mentimeter](https://www.g2.com/sellers/mentimeter) - **Year Founded:** 2014 - **HQ Location:** Stockholm - **Twitter:** @Mentimeter (10,398 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2413809/ (425 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Teacher, Lecturer - **Top Industries:** Higher Education, Education Management - **Company Size:** 35% Small-Business, 34% Mid-Market #### What Are Mentimeter's Pros and Cons? **Pros:** - Ease of Use (297 reviews) - Engagement (277 reviews) - Interactive Engagement (225 reviews) - Fun (185 reviews) - Presentations (180 reviews) **Cons:** - Limited Customization (105 reviews) - Missing Features (97 reviews) - PowerPoint Integration (84 reviews) - PowerPoint Issues (78 reviews) - Limited Features (77 reviews) ### What Do G2 Reviewers Say About Mentimeter? *AI-generated summary from verified user reviews* **Pros:** - Users find Mentimeter to provide **ease of use** , enhancing engagement and interactivity in presentations and lectures. - Users love the **engaging interactions** facilitated by Mentimeter, enhancing participation and making presentations more dynamic. - Users find the **interactive engagement** of Mentimeter enhances participation and simplifies audience interaction during presentations. - Users enjoy the **fun and interactive experience** that Mentimeter provides, enhancing engagement during presentations. - Users praise the **easy interactions** in Mentimeter presentations, enhancing engagement and participant involvement effortlessly. **Cons:** - Users find the **limited customization** options in Mentimeter frustrating, especially for advanced features needing paid access. - Users find Mentimeter's features **lacking** , noting limitations in presentations, branding, and data export options. - Users experience **glitchy PowerPoint integration** that affects presentation quality and limits functionality with existing slides. - Users report **glitches with PowerPoint integration** , losing animations and struggling with high-resolution image creation. - Users find the **limited features** of Mentimeter restrictive, especially for creating customized and in-depth sessions. #### What Are Recent G2 Reviews of Mentimeter? **"[very useful for Interactive Presentations, Surveys and Audience Feedback](https://www.g2.com/survey_responses/mentimeter-review-12803919)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/mentimeter-review-12803919) --- **"[Excellent Poll Creation Platform](https://www.g2.com/survey_responses/mentimeter-review-12970401)"** **Rating:** 4.5/5.0 stars *— Konjengbam M.* [Read full review](https://www.g2.com/survey_responses/mentimeter-review-12970401) --- #### What Are G2 Users Discussing About Mentimeter? - [What do you like most about Mentimeter for audience engagement, and what improvements would you suggest?](https://www.g2.com/discussions/what-do-you-like-most-about-mentimeter-for-audience-engagement-and-what-improvements-would-you-suggest) - [Is Mentimeter a software?](https://www.g2.com/discussions/is-mentimeter-a-software) - [Why is Mentimeter good?](https://www.g2.com/discussions/why-is-mentimeter-good) - 1 comment - [What type of software is Mentimeter?](https://www.g2.com/discussions/what-type-of-software-is-mentimeter) - 2 comments - [What can Mentimeter do?](https://www.g2.com/discussions/what-can-mentimeter-do) ### 15. [Delighted](https://www.g2.com/products/delighted/reviews) Delighted is the fastest and easiest way to gather real time, actionable feedback from your customers, employees, partners, and vendors. Trusted by Uber, Cisco, Slack, Bonobos, Instacart, Target, and thousands of other brands to measure, understand, and improve experiences. Organizations using Delighted can instantly collect, analyze & distribute customer feedback, enabling them to align customer needs with business growth, measure the customer voice over time & proactively reduce churn. **Average Rating:** 4.7/5.0 **Total Reviews:** 59 **How Do G2 Users Rate Delighted?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 9.6/10 (Category avg: 8.6/10) - **Question Types:** 10.0/10 (Category avg: 8.9/10) - **Data Exporting:** 9.6/10 (Category avg: 8.7/10) **Who Is the Company Behind Delighted?** - **Seller:** [Qualtrics](https://www.g2.com/sellers/qualtrics) - **Year Founded:** 2002 - **HQ Location:** Provo, UT - **Twitter:** @Qualtrics (42,137 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/314350/ (6,231 employees on LinkedIn®) - **Ownership:** NASDAQ: XM **Who Uses This Product?** - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 62% Mid-Market, 40% Small-Business #### What Are Recent G2 Reviews of Delighted? **"[Very VERY intuitive 👏](https://www.g2.com/survey_responses/delighted-review-6697443)"** **Rating:** 5.0/5.0 stars *— Verified User in Computer Software* [Read full review](https://www.g2.com/survey_responses/delighted-review-6697443) --- **"[Delighted is amazing.](https://www.g2.com/survey_responses/delighted-review-9782860)"** **Rating:** 5.0/5.0 stars *— Anna G.* [Read full review](https://www.g2.com/survey_responses/delighted-review-9782860) --- #### What Are G2 Users Discussing About Delighted? - [Who owns delighted?](https://www.g2.com/discussions/who-owns-delighted) - 1 comment - [What is NPS delighted?](https://www.g2.com/discussions/what-is-nps-delighted) - [What does Delighted do?](https://www.g2.com/discussions/what-does-delighted-do) - [What is delighted platform?](https://www.g2.com/discussions/what-is-delighted-platform) ### 16. [Userpilot](https://www.g2.com/products/userpilot/reviews) Userpilot is an all-in-one platform for Product, UX, and Marketing teams. It combines Product Analytics, Session Replay, In-app Engagement and In-app Surveys to help you increase product adoption. Userpilot allows teams to build user onboarding flows, launch product announcements, improve your UX & product adoption, provide self-serve support, collect feedback in-app , all code-free. It also provides you with powerful product analytics tools (funnels, trends, paths, cohorts) so you can make informed, data-driven product decisions. NEW: Session Replay: Learn how users navigate your product, find bugs, and spot friction points by watching their sessions. Integrations: Mixpanel, Amplitude, Heap, Intercom, Segment, Webhooks, HubSpot, Salesforce. **Average Rating:** 4.6/5.0 **Total Reviews:** 993 **How Do G2 Users Rate Userpilot?** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 8.9/10) - **Permissions:** 8.3/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.1/10 (Category avg: 8.7/10) **Who Is the Company Behind Userpilot?** - **Seller:** [Userpilot](https://www.g2.com/sellers/userpilot) - **Company Website:** https://userpilot.com/ - **Year Founded:** 2019 - **HQ Location:** Austin, US - **Twitter:** @teamuserpilot (808 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/27027108/ (79 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Product Manager, Customer Success Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 53% Mid-Market, 38% Small-Business #### What Are Userpilot's Pros and Cons? **Pros:** - Ease of Use (293 reviews) - Intuitive (182 reviews) - Easy Setup (165 reviews) - Customer Support (158 reviews) - Helpful (156 reviews) **Cons:** - Learning Curve (108 reviews) - Steep Learning Curve (93 reviews) - Limited Customization (62 reviews) - Limitations (42 reviews) - Expensive (38 reviews) ### What Do G2 Reviewers Say About Userpilot? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Userpilot, highlighting its intuitive interface and efficient support for diverse needs. - Users love the **intuitive design** of Userpilot, enabling easy journey building without coding skills. - Users commend the **easy setup** of Userpilot, making onboarding and engagement smooth and efficient. - Users value the **exceptional customer support** from UserPilot, enhancing their experience while meeting their specialized needs. - Users love the **simple UI and dedicated support** of Userpilot, enhancing user interaction and insights effectively. **Cons:** - Users find the **learning curve steep** , requiring considerable time to master the features effectively. - Users experience a **steep learning curve** with Userpilot, making initial navigation and setup quite challenging. - Users note the **limited customization** options in Userpilot, which restricts flexibility in user segmentation and flow triggering. - Users find the **reporting complexity** challenging in Userpilot, requiring extra support and indicating a learning curve. - Users find Userpilot **expensive** , especially for early-stage startups as costs increase with usage and event volume. #### What Are Recent G2 Reviews of Userpilot? **"[Actionable In-Product Feedback Right When It Matters](https://www.g2.com/survey_responses/userpilot-review-12841970)"** **Rating:** 5.0/5.0 stars *— Magdalena P.* [Read full review](https://www.g2.com/survey_responses/userpilot-review-12841970) --- **"[Real-Time Visual Customer Feedback with Seamless Notifications](https://www.g2.com/survey_responses/userpilot-review-12964133)"** **Rating:** 4.5/5.0 stars *— Hitesh K.* [Read full review](https://www.g2.com/survey_responses/userpilot-review-12964133) --- #### What Are G2 Users Discussing About Userpilot? - [What is Userpilot used for?](https://www.g2.com/discussions/what-is-userpilot-used-for) - 1 upvote ### 17. [SurveyMars](https://www.g2.com/products/surveymars/reviews) SurveyMars is a completely free survey and poll maker platform. With unlimited surveys, questions, and responses, you can gather insights quickly and effortlessly. Get started for free and there is no credit card required. **Average Rating:** 4.6/5.0 **Total Reviews:** 122 **How Do G2 Users Rate SurveyMars?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 9.0/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.0/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveyMars?** - **Seller:** [SurveyMars](https://www.g2.com/sellers/surveymars) - **HQ Location:** N/A - **LinkedIn® Page:** https://www.linkedin.com/company/surveymars/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 67% Small-Business, 18% Mid-Market #### What Are SurveyMars's Pros and Cons? **Pros:** - Ease of Use (373 reviews) - Simple (192 reviews) - Ease of Creation (175 reviews) - Helpful (171 reviews) - Easy Setup (151 reviews) **Cons:** - Limited Customization (119 reviews) - Limited Data Analysis (84 reviews) - Survey Issues (65 reviews) - Missing Features (64 reviews) - Poor Visualization (49 reviews) ### What Do G2 Reviewers Say About SurveyMars? *AI-generated summary from verified user reviews* **Pros:** - Users find it incredibly easy to create surveys with **varied question types and helpful AI hints** on SurveyMars. - Users value the **fast and easy experience** of SurveyMars, complemented by secure features and appealing design. - Users love the **simple and fast survey creation** in SurveyMars, allowing quick feedback collection without needing technical skills. - Users find SurveyMars **incredibly user-friendly** , allowing even non-technical teams to efficiently create and send surveys. - Users praise the **easy setup** of SurveyMars, enabling immediate survey creation without complicated onboarding processes. **Cons:** - Users desire **more advanced customization options** in SurveyMars for enhanced survey design flexibility. - Users find the **limited data analysis capabilities** of SurveyMars restrictive for comprehensive audience segmentation and reporting. - Users report **export limitations** and **mobile formatting issues** that hinder efficient survey experiences and data handling. - Users point out the **missing advanced security and customization features** , limiting suitability for sensitive enterprise surveys. - Users find the **poor visualization** in SurveyMars limits data analysis and sharing of insights effectively. #### What Are Recent G2 Reviews of SurveyMars? **"[SurveyMars Makes Survey Creation and Reporting Fast and Effortless](https://www.g2.com/survey_responses/surveymars-review-12955272)"** **Rating:** 4.0/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/surveymars-review-12955272) --- **"[Fast, Organized Healthcare Surveys with Helpful AI Question Generation](https://www.g2.com/survey_responses/surveymars-review-12782471)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/surveymars-review-12782471) --- ### 18. [Tally](https://www.g2.com/products/tally-forms-tally/reviews) Say Goodbye to Boring Forms Tally is the simplest way to create online forms for free. No coding required — just type your questions like you would in a doc, and you’re ready to go. The best part? You get unlimited forms and submissions for free. 💨 As simple as it gets: Tally is the intuitive form builder you’ve been searching for. Just type and build any type of form in seconds.
 🆓 Unlimited submissions for free: Say goodbye to paywalls. With Tally, you can create unlimited forms and collect unlimited submissions at no cost, as long as you follow our fair usage guidelines.
 💬 Exceptional customer support: At Tally, our users come first. As an independent company, we build in public with a roadmap shaped by your feedback and provide fast, responsive support. **Average Rating:** 4.9/5.0 **Total Reviews:** 135 **How Do G2 Users Rate Tally?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.2/10 (Category avg: 8.7/10) **Who Is the Company Behind Tally?** - **Seller:** [Tally Forms](https://www.g2.com/sellers/tally-forms) - **Year Founded:** 2020 - **HQ Location:** Ghent, BE - **Twitter:** @TallyForms (14,165 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/tallyforms/ (480 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Computer Software, Consulting - **Company Size:** 85% Small-Business, 9% Mid-Market #### What Are Tally's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Easy Setup (15 reviews) - Integrations (15 reviews) - Simple (13 reviews) - Customer Support (11 reviews) **Cons:** - Learning Curve (6 reviews) - Missing Features (6 reviews) - Limited Customization (5 reviews) - Form Issues (4 reviews) - Layout Issues (3 reviews) ### What Do G2 Reviewers Say About Tally? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Tally, highlighting its clear documentation and seamless integration. - Users love the **easy setup** of Tally, making integration into workflows seamless and hassle-free. - Users appreciate the **seamless integrations** of Tally, enhancing usability with platforms like Notion, Google Sheets, and Airtable. - Users praise Tally for its **ease of use and powerful features** , making form creation effortless and efficient. - Users appreciate the **responsive customer support** of Tally, which provides clear assistance and enhances the overall experience. **Cons:** - Users face a **steep learning curve** with Tally, requiring occasional memory refreshing and trial and error for questions. - Users desire additional features such as **statistics graphs** , version history, and dark mode for enhanced functionality. - Users express frustration over **limited customization** options in Tally, wishing for better design flexibility and features. - Users find **form issues** , including clunky transitions and lost integrations, complicate their experience with Tally. - Users face **layout issues** with Tally, affecting mobile scaling and the ease of adding multimedia elements. #### What Are Recent G2 Reviews of Tally? **"[Simple on the Surface, Powerful Under the Hood — and Outstanding Support](https://www.g2.com/survey_responses/tally-review-12721769)"** **Rating:** 5.0/5.0 stars *— Yannick P.* [Read full review](https://www.g2.com/survey_responses/tally-review-12721769) --- **"[Flexible Form Builder for Registrations, Surveys and Data Collection](https://www.g2.com/survey_responses/tally-review-12957852)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/tally-review-12957852) --- ### 19. [ArcGIS Survey123](https://www.g2.com/products/arcgis-survey123/reviews) ArcGIS Survey123 provides an end to end, location aware, form-centric data gathering solution. With Survey123 you can design powerful smart forms and leverage them throughout your organization to streamline the way you work. Organizations worldwide use Survey123 to support asset and inventory inspection workflows, perform field damage assessments, support citizen science, crowdsourcing efforts and much more. Survey123 is included with ArcGIS, and provides powerful features to help you leverage the power of location to boost your productivity while capturing data and analyzing the results of your surveys. **Average Rating:** 4.3/5.0 **Total Reviews:** 60 **How Do G2 Users Rate ArcGIS Survey123?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.9/10) - **Permissions:** 8.9/10 (Category avg: 8.6/10) - **Question Types:** 8.3/10 (Category avg: 8.9/10) - **Data Exporting:** 9.3/10 (Category avg: 8.7/10) **Who Is the Company Behind ArcGIS Survey123?** - **Seller:** [Esri](https://www.g2.com/sellers/esri) - **Year Founded:** 1969 - **HQ Location:** Redlands, CA - **Twitter:** @Esri (188,738 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5311/ (7,311 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Government Administration, Environmental Services - **Company Size:** 42% Mid-Market, 29% Enterprise #### What Are ArcGIS Survey123's Pros and Cons? **Pros:** - Ease of Use (5 reviews) - Efficiency (4 reviews) - Customization (3 reviews) - Easy Integrations (3 reviews) - Setup Ease (3 reviews) **Cons:** - Complexity (4 reviews) - Limited Customization (3 reviews) - Limited Features (3 reviews) - Survey Issues (3 reviews) - Upload Issues (3 reviews) ### What Do G2 Reviewers Say About ArcGIS Survey123? *AI-generated summary from verified user reviews* **Pros:** - Users praise the **ease of use** of ArcGIS Survey123, allowing efficient and effective data collection in diverse environments. - Users value the **efficiency** of ArcGIS Survey123 for seamless data collection and integration within the ArcGIS ecosystem. - Users value the **customization options** in ArcGIS Survey123, enabling tailored form designs for enhanced data integrity. - Users love the **easy integrations** of ArcGIS Survey123, enabling smooth data flow into the ArcGIS ecosystem for analysis. - Users find the **initial setup easy and streamlined** , enhancing their experience with ArcGIS Survey123 for data collection. **Cons:** - Users find the **complexity of form design** in ArcGIS Survey123 challenging, particularly for advanced and conditional logic features. - Users find the **limited customization** options frustrating, particularly for more complex survey designs in Survey123. - Users find the **limited features** of ArcGIS Survey123 restrict their ability to create more complex or dynamic surveys. - Users often face **slow load times and bugs** in Survey123, complicating the creation and management of surveys. - Users often face **upload issues** due to slow load times, bugs, and unreliable performance with complex forms in Survey123. #### What Are Recent G2 Reviews of ArcGIS Survey123? **"[Form-Based Surveys with Powerful Offline Sync for Field Data Collection](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371)"** **Rating:** 5.0/5.0 stars *— Dhawood Gani N.* [Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12638371) --- **"[Reliable Tool for Easy Field Data Collection](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540)"** **Rating:** 5.0/5.0 stars *— Emina d.* [Read full review](https://www.g2.com/survey_responses/arcgis-survey123-review-12541540) --- #### What Are G2 Users Discussing About ArcGIS Survey123? - [What is ArcGIS Survey123 used for?](https://www.g2.com/discussions/what-is-arcgis-survey123-used-for) - 2 comments, 1 upvote - [What's new in survey123?](https://www.g2.com/discussions/what-s-new-in-survey123) - 1 comment, 1 upvote - [How much does survey123 cost?](https://www.g2.com/discussions/how-much-does-survey123-cost) - 2 comments - [What is survey123 connect?](https://www.g2.com/discussions/what-is-survey123-connect) ### 20. [Vevox](https://www.g2.com/products/vevox/reviews) Vevox is a real-time polling and anonymous Q&A platform for employee engagement. Rated #1 by users across Trustpilot, G2, and Capterra, Vevox makes online and in-person meetings & classes unmissable by providing participants, wherever they are located, the opportunity to have an equal say. Participants can freely interact by using the Vevox App or integrations to answer polls or contribute to Q&A’s through their smartphones or laptops. Giving your staff a voice and hearing their feedback has never been easier, or more inclusive. What makes it so good? Vevox is the most intuitive employee engagement technology there is, with user friendly features that have been fine-tuned in partnership with customers just like you. Vevox users say their hybrid comms meetings have been transformed. Getting started is quick and easy and the platform can run independently as a standalone tool, or seamlessly integrates with your existing meeting tech, including Microsoft Teams, Zoom, PowerPoint and other technologies, offering a one-stop solution to running successful and engaging hybrid meetings. Make your meetings more interactive, democratic – and more fun! **Average Rating:** 4.7/5.0 **Total Reviews:** 442 **How Do G2 Users Rate Vevox?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 9.3/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind Vevox?** - **Seller:** [Vevox](https://www.g2.com/sellers/vevox) - **Company Website:** https://vevox.com - **Year Founded:** 2016 - **HQ Location:** Oakhanger, GB - **Twitter:** @Vevoxapp (2,564 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/17942170 (23 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Senior Lecturer, Director - **Top Industries:** Higher Education, Pharmaceuticals - **Company Size:** 39% Enterprise, 29% Small-Business #### What Are Vevox's Pros and Cons? **Pros:** - Ease of Use (178 reviews) - Engagement (111 reviews) - Features (97 reviews) - Interactive Engagement (86 reviews) - Interactive Polling (85 reviews) **Cons:** - PowerPoint Integration (24 reviews) - PowerPoint Issues (24 reviews) - Missing Features (22 reviews) - Integration Issues (20 reviews) - Limited Customization (20 reviews) ### What Do G2 Reviewers Say About Vevox? *AI-generated summary from verified user reviews* **Pros:** - Users find Vevox to be **incredibly intuitive and easy to integrate** , enhancing engagement in meetings and classrooms. - Users love Vevox for its ability to create **highly interactive and engaging sessions** , enhancing participation and inclusivity. - Users appreciate the **interactive features** of Vevox, fostering engagement and inclusivity in learning environments. - Users value Vevox for its **highly interactive engagement** , promoting inclusivity and encouraging participation in learning environments. - Users appreciate the **highly interactive polling** of Vevox, fostering engagement and inclusivity in sessions and classrooms. **Cons:** - Users express concerns about **limited layout control** and aesthetics when using Vevox with PowerPoint integration. - Users find limitations in **PowerPoint integration issues** , particularly regarding layout, font control, and question display. - Users note several **missing features** , such as team competition and reply capabilities, limiting overall engagement. - Users encounter **integration issues** between Vevox and PowerPoint, leading to confusion and navigation difficulties. - Users desire more **customization options** for visuals and branding to enhance their experience with Vevox. #### What Are Recent G2 Reviews of Vevox? **"[Excellent Platform for Interactive Lectures](https://www.g2.com/survey_responses/vevox-review-11152830)"** **Rating:** 4.5/5.0 stars *— João José C.* [Read full review](https://www.g2.com/survey_responses/vevox-review-11152830) --- **"[Makes Health Educational Sessions More Interactive and Engaging](https://www.g2.com/survey_responses/vevox-review-12962133)"** **Rating:** 5.0/5.0 stars *— Ishan S.* [Read full review](https://www.g2.com/survey_responses/vevox-review-12962133) --- #### What Are G2 Users Discussing About Vevox? - [What is Vevox used for?](https://www.g2.com/discussions/what-is-vevox-used-for) - 1 comment - [Is Vevox really anonymous?](https://www.g2.com/discussions/is-vevox-really-anonymous) - 1 comment - [Is Vevox free?](https://www.g2.com/discussions/is-vevox-free) - 1 comment - [What is Vevox app?](https://www.g2.com/discussions/what-is-vevox-app) - 1 comment - [What is Vevox?](https://www.g2.com/discussions/what-is-vevox) - 1 comment ### 21. [AskNicely](https://www.g2.com/products/asknicely/reviews) AskNicely is the recognized leader in customer experience management and has the only desktop-to-mobile platform for people-powered businesses. We bring feedback, insights, coaching and brand-aligned service standards into the pocket of your frontline team who are now equipped to improve the service experience customers receive every day. Customer Feedback Automatically collect feedback from every customer at any point in the customer journey on any channel (Email, SMS or on a Webpage) with our playful & quick surveys, which display as personalized conversations that generate higher than average response rates. Automate Reviews and Referrals Use automated workflows to turn feedback into positive reviews that boost your online rating and referrals that become new business. Alternatively, increase customer retention by automating follow up messages with at-risk accounts or internal notifications which ensure each and every team member is alerted when necessary. Coaching & Recognition Empower every manager with the feedback and coaching tools they need to make every customer experience awesome. Including team and individual coaching prompts, employee experience information, and reporting capabilities all on a personalized dashboards for desktop or mobile. Business Insights Understand the gaps between your service standard and what is actually being delivered to see how every business unit, location, team or employee is performing against the rest. Know where to spend your time by visualizing what is or isn’t valued by customers. **Average Rating:** 4.7/5.0 **Total Reviews:** 1,029 **How Do G2 Users Rate AskNicely?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.9/10) **Who Is the Company Behind AskNicely?** - **Seller:** [AskNicely](https://www.g2.com/sellers/asknicely) - **Company Website:** https://www.asknicely.com/ - **Year Founded:** 2014 - **HQ Location:** Portland, OR - **Twitter:** @asknicely (2,316 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ask-nicely/ (59 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Success Manager, Marketing Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 48% Mid-Market, 43% Small-Business #### What Are AskNicely's Pros and Cons? **Pros:** - Ease of Use (33 reviews) - Customer Support (22 reviews) - Customer Feedback (16 reviews) - Helpful (14 reviews) - Easy Setup (11 reviews) **Cons:** - Difficult Reporting (6 reviews) - Limited Customization (6 reviews) - Survey Limitations (6 reviews) - Integration Issues (3 reviews) - Manual Processes (3 reviews) ### What Do G2 Reviewers Say About AskNicely? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of AskNicely, benefiting from its user-friendly setup and automated question generation. - Users praise AskNicely's **exceptional customer support** , highlighting the responsive and helpful nature of their team. - Users value the **fast and effective feedback collection** by AskNicely, enhancing transparency and customer satisfaction measurement. - Users commend the **exceptional support** from AskNicely, maximizing value through regular check-ins and quick resolution of queries. - Users enjoy the **easy setup** of AskNicely, appreciating quick data integration and helpful support throughout the process. **Cons:** - Users find **difficult reporting** in AskNicely, noting sluggishness and lack of CRM integration hampers efficiency. - Users feel the **limited customization** in AskNicely restricts effective feedback management and hinders user experience. - Users find **survey limitations** frustrating, particularly with deleting contacts and sending shout outs efficiently. - Users face **integration issues** with Salesforce and MS Teams, impacting initial experiences and usability of the platform. - Users find the **manual processes** tedious, especially when managing contacts and reporting data efficiently. #### What Are Recent G2 Reviews of AskNicely? **"[Very user-friendly and gets the job done!](https://www.g2.com/survey_responses/asknicely-review-7865358)"** **Rating:** 5.0/5.0 stars *— Raymond C C.* [Read full review](https://www.g2.com/survey_responses/asknicely-review-7865358) --- **"[Empowers Honest Feedback, Needs Better Shout-Out Simplicity](https://www.g2.com/survey_responses/asknicely-review-11868470)"** **Rating:** 5.0/5.0 stars *— Brandon L.* [Read full review](https://www.g2.com/survey_responses/asknicely-review-11868470) --- #### What Are G2 Users Discussing About AskNicely? - [What is AskNicely used for?](https://www.g2.com/discussions/what-is-asknicely-used-for) ### 22. [Okendo](https://www.g2.com/products/okendo/reviews) Okendo is the customer marketing platform built for Shopify brands to strengthen relationships and maximize lifetime value. Okendo makes it easy to collect feedback, reward engagement, and personalize interactions, helping brands turn shoppers into Superfans. Okendo’s products work together to build trust, increase retention, and capture valuable insights. With unified profiles, AI-powered tools and insights, customizable programs, and deep integrations across the eCommerce stack, Okendo provides brands with the tools to build stronger communities and drive long-term growth. With Okendo, brands can: - Convert better by showcasing content like customer ratings, reviews, photos, and videos that build trust and improve shopper confidence. - Retain more with loyalty and referral programs that reward engagement, encourage repeat purchases, and strengthen brand advocacy. - Adapt faster with quizzes, surveys, and AI automation that capture customer insights and personalize campaigns in real time. Why Brands Choose Okendo - Trusted by 18,000+ fast-growing Shopify brands including SKIMS, Rhode, and Oh Polly. - Proven impact with an average 4X lift in conversion rates and 15X ROI. - 65+ integrations with tools like Shopify, Klaviyo, Attentive, Postscript, and Meta. - Dedicated customer support with responsive, hands-on guidance for SMBs through enterprise. - Reliable, scalable performance built to support growth at every stage. **Average Rating:** 4.6/5.0 **Total Reviews:** 393 **How Do G2 Users Rate Okendo?** - **Has the product been a good partner in doing business?:** 9.2/10 (Category avg: 8.9/10) - **Permissions:** 8.2/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 7.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Okendo?** - **Seller:** [Okendo](https://www.g2.com/sellers/okendo) - **Company Website:** https://www.okendo.io - **Year Founded:** 2016 - **HQ Location:** Sydney, Australia - **Twitter:** @GetOkendo (1,257 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13228018 (152 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Marketing Manager, CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 65% Small-Business, 21% Mid-Market #### What Are Okendo's Pros and Cons? **Pros:** - Ease of Use (183 reviews) - Customer Support (159 reviews) - Helpful (129 reviews) - Features (119 reviews) - Easy Setup (96 reviews) **Cons:** - Limited Customization (29 reviews) - Missing Features (26 reviews) - Expensive (24 reviews) - Lack of Customization (21 reviews) - Usage Difficulty (18 reviews) ### What Do G2 Reviewers Say About Okendo? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Okendo, noting its intuitive setup and smooth integration with Shopify. - Users praise Okendo's **exceptional customer support** , highlighting quick responses and helpful resources that enhance their experience. - Users value Okendo's **seamless Shopify integration** , enhancing brand flexibility and providing powerful features for e-commerce success. - Users appreciate Okendo's **seamless Shopify integration** , flexible design options, and exceptional customer support enhancing their business experience. - Users find the **easy setup** of Okendo highly efficient, streamlining their experience with minimal developer involvement. **Cons:** - Users experience **limited customization** in Okendo, seeking more design flexibility and actionable insights for better decision-making. - Users express frustration over **missing features** in Okendo, complicating promotions and multi-store management. - Users wish Okendo's pricing was lower, considering it **expensive** compared to other options in the market. - Users find a **lack of customization** in Okendo, limiting branding and user experience flexibility. - Users find **usage difficult** in Okendo due to resource navigation issues and cumbersome multi-store handling. #### What Are Recent G2 Reviews of Okendo? **"[6+ Years Using Okendo and Still Very Happy With It](https://www.g2.com/survey_responses/okendo-review-13037459)"** **Rating:** 5.0/5.0 stars *— Mariana F.* [Read full review](https://www.g2.com/survey_responses/okendo-review-13037459) --- **"[Okendo: Effortless Photo & Video Reviews That Build Shopper Trust](https://www.g2.com/survey_responses/okendo-review-13049768)"** **Rating:** 4.5/5.0 stars *— Indar C.* [Read full review](https://www.g2.com/survey_responses/okendo-review-13049768) --- #### What Are G2 Users Discussing About Okendo? - [What is Okendo used for?](https://www.g2.com/discussions/what-is-okendo-used-for) - 1 comment ### 23. [Assembly by Quantum Workplace](https://www.g2.com/products/assembly-by-quantum-workplace/reviews) 🚀 Assembly: Modern Employee Recognition That Drives Retention, Culture, and ROI Assembly is an employee recognition and engagement platform that helps HR teams build high-performing, connected cultures. Designed for hybrid and remote teams, Assembly makes it easy for peers and managers to celebrate everyday wins, milestones, and company values — boosting morale and reducing turnover. 🌟 Peer & Manager Recognition Enable continuous appreciation across your organization. Employees can easily recognize peers, while managers drive impact with structured awards and multi-level approval workflows. 🎉 Automated Celebrations Never miss a birthday, work anniversary, or new hire welcome. Assembly automates milestone celebrations, so no one feels forgotten — even in distributed teams. 🎁 Flexible Rewards Catalog Offer digital gift cards, meaningful experiences, charitable donations, branded swag, and even Amazon rewards. Tailor your catalog to global and local preferences. 🏆 Awards, 📣 Announcements & 🎯 Challenges Celebrate excellence with formal awards, keep teams aligned with timely announcements, and spark engagement with fun, gamified challenges that build energy, participation, and shared purpose. ✍️ AI-Generated Recognition Messages Make giving recognition easier with our AI-powered assistant. Employees get help crafting personalized, authentic, and values-aligned messages that resonate. 🧠 AI-Powered Insights with DoraAI Use DoraAI to uncover recognition trends, engagement gaps, and cultural health across your company. Get instant answers, smart recommendations, and beautiful data visualizations. 📊 Manager Dashboards & Notifications Managers get proactive alerts when team members are recognized or celebrated, plus insights into team engagement, participation, and recognition patterns. 🖼️ Custom Branding Customize logos, colors, email templates, core values, and reward types to align with your brand identity and culture — no generic experience here. 🌍 Multilingual Support Foster global participation with localized experiences for international and distributed teams. 💎 Premium Customer Support Get fast, expert onboarding and dedicated support to ensure your program is successful from day one. **Average Rating:** 4.8/5.0 **Total Reviews:** 3,998 **How Do G2 Users Rate Assembly by Quantum Workplace?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.9/10) - **Permissions:** 9.3/10 (Category avg: 8.6/10) - **Question Types:** 9.2/10 (Category avg: 8.9/10) - **Data Exporting:** 8.8/10 (Category avg: 8.7/10) **Who Is the Company Behind Assembly by Quantum Workplace?** - **Seller:** [Quantum Workplace](https://www.g2.com/sellers/quantum-workplace) - **Company Website:** https://www.quantumworkplace.com - **Year Founded:** 2002 - **HQ Location:** Omaha, NE - **Twitter:** @QuantumWork (1,904 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/350249/ (162 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Software Engineer, Manager - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 67% Mid-Market, 18% Enterprise #### What Are Assembly by Quantum Workplace's Pros and Cons? **Pros:** - Recognition (1330 reviews) - Ease of Use (1061 reviews) - Appreciation (979 reviews) - Peer Recognition (949 reviews) - Rewards (937 reviews) **Cons:** - Limited Options (168 reviews) - Limited Points (158 reviews) - Reward Limitations (146 reviews) - Not User-Friendly (114 reviews) - Confusion (102 reviews) ### What Do G2 Reviewers Say About Assembly by Quantum Workplace? *AI-generated summary from verified user reviews* **Pros:** - Users love the **easy recognition process** in Assembly, enhancing team culture and rewarding efforts effectively. - Users find Assembly by Quantum Workplace very **easy to use** , enhancing employee engagement and participation in initiatives. - Users value the **appreciation system** of Assembly, enhancing team bonding and fostering a positive workplace culture. - Users love the **ease of peer recognition** in Assembly, fostering community and meaningful engagement across remote teams. - Users love the **easy rewards system** of Assembly, enhancing recognition and fostering teamwork through simple bonus redeeming. **Cons:** - Users find the **limited options for redemption** frustrating, impacting their overall satisfaction with the product. - Users feel the **limited points** per month hinder the effectiveness and usability of Assembly by Quantum Workplace. - Users dislike the **reward limitations** of Assembly, particularly the expiration of stars and point redemption restrictions. - Users find Assembly's interface **not user-friendly** , struggling to easily access important employee dates and navigate the system. - Users find the **confusing navigation** of Assembly's interface frustrating, preferring a more intuitive design. #### What Are Recent G2 Reviews of Assembly by Quantum Workplace? **"[Empowers Employee Recognition, Needs Flexible Rewards](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-12708212)"** **Rating:** 5.0/5.0 stars *— Jared F.* [Read full review](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-12708212) --- **"[Streamlined Recognition with Instant Rewards](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-11715836)"** **Rating:** 5.0/5.0 stars *— Jenny O.* [Read full review](https://www.g2.com/survey_responses/assembly-by-quantum-workplace-review-11715836) --- #### What Are G2 Users Discussing About Assembly by Quantum Workplace? - [What is the importance of employee recognition?](https://www.g2.com/discussions/what-is-the-importance-of-employee-recognition) - [How do you motivate employees with recognition?](https://www.g2.com/discussions/how-do-you-motivate-employees-with-recognition) - [Which is the purpose of the assembly website and slack integration?](https://www.g2.com/discussions/assembly-which-is-the-purpose-of-the-assembly-website-and-slack-integration) - [What are employee recognition programs?](https://www.g2.com/discussions/what-are-employee-recognition-programs) - 1 comment ### 24. [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) SurveySparrow is an AI-powered Customer Experience platform that goes further — bringing feedback from surveys, reviews, support conversations, calls, and social media into one place, and turning it into insights your team can act on the same day. Instead of managing a feedback program, you build a continuous system that improves customer satisfaction, retention, and growth. Try it free for 14 days. No credit card required. What Running CX on SurveySparrow Actually Looks Like: You want to run a survey — but not the kind that feels like a survey. With Conversational Surveys, it feels like a chat. Customers don't fill in a form; they have a conversation, and that changes everything. Response rates go up by 40%, and the answers actually mean something. But a good question only gets you so far. So Echo AI steps in mid-conversation, automatically asking the follow-ups your team would have asked anyway. The score comes with the story behind it. Now you've got responses — hundreds of them, maybe thousands. CogniVue reads every single one. Sentiment, themes, and trends all surfaced automatically, before anyone on your team opens a dashboard. No spreadsheets. No manual tagging. No waiting. And you didn't have to spend days building the survey in the first place. The AI Survey Builder suggested the questions, the logic, and the flow based on what you were trying to find out. Auto-Translate made sure it ran in every language your customers speak, across every channel they use — surveys, reviews, social, support, calls. All of it lands in one place through Omnichannel Feedback Collection. Your NPS, CSAT, and CES dashboards now reflect the full picture. Leadership sees what's happening in real time. And when something needs action, Workflow Automation makes sure it gets it — triggering follow-ups, notifying the right teams, and pushing data directly into Salesforce, HubSpot, Slack, Jira, and 95+ other tools without anyone having to move a thing manually. For teams in the field, there are Offline Surveys. For research that needs a human face, Video Surveys. For regulated industries, HIPAA Compliance. And for companies that want the entire experience to feel theirs unmistakably, Add Your Own Brand keeps your brand front and centre across every survey, every communication, and every customer touchpoint. That's the full loop. From the first question to the last action handled. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,023 **How Do G2 Users Rate SurveySparrow?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.9/10) - **Permissions:** 8.5/10 (Category avg: 8.6/10) - **Question Types:** 8.8/10 (Category avg: 8.9/10) - **Data Exporting:** 8.6/10 (Category avg: 8.7/10) **Who Is the Company Behind SurveySparrow?** - **Seller:** [SurveySparrow Inc.](https://www.g2.com/sellers/surveysparrow-inc) - **Company Website:** https://surveysparrow.com/ - **Year Founded:** 2017 - **HQ Location:** Palo Alto, California - **Twitter:** @surveysparrow (904 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/13253328 (398 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 68% Small-Business, 25% Mid-Market #### What Are SurveySparrow's Pros and Cons? **Pros:** - Ease of Use (23 reviews) - Helpful (17 reviews) - User Interface (17 reviews) - Features (16 reviews) - Intuitive (15 reviews) **Cons:** - Poor Reporting (11 reviews) - Difficult Reporting (10 reviews) - Limited Customization (10 reviews) - Limited Reporting (10 reviews) - Expensive (9 reviews) ### What Do G2 Reviewers Say About SurveySparrow? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of SurveySparrow, enjoying quick setups and engaging, intuitive survey experiences. - Users find SurveySparrow **incredibly helpful** for conducting engaging surveys and enhancing customer satisfaction efficiently. - Users appreciate the **clean and engaging user interface** of SurveySparrow, which enhances survey creation and completion experiences. - Users love the **conversational interface** of SurveySparrow, enhancing engagement and providing an intuitive feedback collection experience. - Users love the **intuitive interface** of SurveySparrow, which simplifies survey creation and enhances engagement. **Cons:** - Users find the **reporting options limited** , making quick reviews and data exports inconvenient for daily use. - Users find **difficult reporting** with SurveySparrow, noting limited options and inconvenient setup for routine tasks. - Users find **limited customization** options frustrating, especially for advanced features and detailed reporting functionalities. - Users find the **reporting options limited** , lacking custom dashboards and advanced analytics for better insights. - Users note the **expensive pricing** for advanced features, making it challenging for enterprise-level use without higher-tier plans. #### What Are Recent G2 Reviews of SurveySparrow? **"[Easy Setup, Clean Interface, and Smooth Survey Creation](https://www.g2.com/survey_responses/surveysparrow-review-12863198)"** **Rating:** 4.5/5.0 stars *— Muhammad O.* [Read full review](https://www.g2.com/survey_responses/surveysparrow-review-12863198) --- **"[SurveySparrow Makes Interactive, Easy Surveys and Streamlines Customer Feedback](https://www.g2.com/survey_responses/surveysparrow-review-12780059)"** **Rating:** 5.0/5.0 stars *— Sidharth B.* [Read full review](https://www.g2.com/survey_responses/surveysparrow-review-12780059) --- #### What Are G2 Users Discussing About SurveySparrow? - [What novel approaches are market researchers adopting with SurveySparrow to gain deeper insights?](https://www.g2.com/discussions/what-novel-approaches-are-market-researchers-adopting-with-surveysparrow-to-gain-deeper-insights) - [What is SurveySparrow used for?](https://www.g2.com/discussions/what-is-surveysparrow-used-for) - 2 comments ### 25. [SOCi](https://www.g2.com/products/soci/reviews) SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale. Learn more at www.soci.ai or contact hello@soci.ai MEET SOCi GENIUS AGENTS: Trained on your brand, data, and guidelines, Genius Agents work 24/7 across every location, managing local search, social, and reputation for you. Local search, social, and reputation are all connected. When Genius Agents work together, sharing insights and coordinating plans, they unlock even greater value. Genius Local Search Agent: Drives local SEO and AI search visibility by analyzing signals, optimizing listings, and publishing Google Posts. Genius Social Agent: Publishes and manages social content and engagements, guided by customer signals and market trends. Genius Reputation Agent: Responds to all reviews, analyzes surveys, and uses customer feedback to uncover insights and sentiment trends. ADDITIONAL SOLUTIONS: Pages: Create customizable, search-optimized local landing pages to maximize visibility and drive conversions. Locators: Make it easy for customers to find your nearby locations and products with SEO-friendly locator pages. Boost & Ads: Auto-generate and deploy hyper-localized ad campaigns across all your locations, tailored to local audiences. Forms & Surveys: Automate localized forms and surveys across every location to capture customer insights, generate leads, manage feedback, and collect first-party data. **Average Rating:** 4.5/5.0 **Total Reviews:** 4,439 **How Do G2 Users Rate SOCi?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.9/10) - **Permissions:** 8.7/10 (Category avg: 8.6/10) - **Question Types:** 8.7/10 (Category avg: 8.9/10) - **Data Exporting:** 8.7/10 (Category avg: 8.7/10) **Who Is the Company Behind SOCi?** - **Seller:** [SOCi](https://www.g2.com/sellers/soci) - **Company Website:** https://www.soci.ai/ - **Year Founded:** 2012 - **HQ Location:** San Diego, California - **LinkedIn® Page:** https://www.linkedin.com/company/soci-inc-/ (632 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Property Manager - **Top Industries:** Real Estate, Marketing and Advertising - **Company Size:** 51% Small-Business, 30% Mid-Market #### What Are SOCi's Pros and Cons? **Pros:** - Ease of Use (598 reviews) - Post Scheduling (424 reviews) - Helpful (351 reviews) - Centralized Management (348 reviews) - Scheduling (323 reviews) **Cons:** - Missing Features (138 reviews) - Limited Features (124 reviews) - Posting Issues (114 reviews) - Learning Curve (113 reviews) - Improvement Needed (85 reviews) ### What Do G2 Reviewers Say About SOCi? *AI-generated summary from verified user reviews* **Pros:** - Users find SOCi **extremely user-friendly** , appreciating its easy setup and seamless management of social media content. - Users appreciate the **ease and convenience** of SOCi's post scheduling, making content management effortless and efficient. - Users find SOCi **extremely helpful** for managing reviews and social media, providing excellent support and easy onboarding. - Users value the **centralized management** of SOCi, significantly simplifying multi-channel social media handling and saving time. - Users value the **ease of scheduling** with SOCi, enabling efficient social media management for busy teams. **Cons:** - Users find SOCi's **missing features** like robust report customizations and accurate listings monitoring significantly hinder their success. - Users find SOCi has **limited features** , lacking essential tools for effective social media engagement and listing accuracy. - Users dislike the **posting issue** where Facebook posts don’t sync to the SOCi calendar, complicating their workflow. - Users find there is a **steep learning curve** for SOCi, requiring time and better training for full proficiency. - Users find that **improvement is needed** in features like reporting accuracy and customizations for a smoother experience. #### What Are Recent G2 Reviews of SOCi? **"[Soci Review for Online Presence](https://www.g2.com/survey_responses/soci-review-11750099)"** **Rating:** 5.0/5.0 stars *— Freyen Jafeth F.* [Read full review](https://www.g2.com/survey_responses/soci-review-11750099) --- **"[SOCi Streamlines Local Marketing with a Powerful All-in-One Dashboard](https://www.g2.com/survey_responses/soci-review-12410019)"** **Rating:** 5.0/5.0 stars *— Layth A.* [Read full review](https://www.g2.com/survey_responses/soci-review-12410019) --- ## What Is Survey Software? [Collaboration & Productivity Software](https://www.g2.com/categories/collaboration-productivity) ## What Software Categories Are Similar to Survey Software? - [Employee Engagement Software](https://www.g2.com/categories/employee-engagement) - [Online Form Builder Software](https://www.g2.com/categories/online-form-builder) - [User Research Tools](https://www.g2.com/categories/user-research) --- ## How Do You Choose the Right Survey Software? ### What You Should Know About Survey Software ### What is Survey Software? Survey software allows users to create various survey types to gather information. These solutions are useful across a wide range of industries and for collecting different sets of information. Businesses can gather customer feedback to inform their product development and marketing strategies. This information can also be used to develop internal employee engagement strategies. Survey software can even be used to poll constituents in a political district. That data is then used to shape campaign strategies. Mobile survey software applications have now expanded the possibilities for use. In short, survey software is a multiuse tool that is limited only by the creativity of its users during deployment. Key Benefits of Survey Software - Collect feedback and data efficiently - Leverage data to develop strategy - Gain customer insight - Manage the survey process ### Why Use Survey Software? Survey software has many different use cases. Businesses may use survey software to shape product development based on customer feedback, and educational institutions use survey software to assess their academic programs and employees. Corporations may use it to solicit feedback from employees, take that feedback, and use it to create an employee engagement strategy. Survey tools can be used during live events and even in the field to collect valuable data. **Product Development —** Products, be they software products or otherwise, can always improve. Internal product teams are often extremely close to the product they’re developing, so it can be difficult to stay objective and maintain an unbiased perspective when it comes to evaluating potential areas for improvement. Survey software can be used prelaunch to help teams put together a comprehensive, customer-focused product or postlaunch to help product teams tweak the product to improve it. **Education Program Assessment —** Academic program surveys have long been a part of university-level courses. They give students a voice that can be heard by the administration by producing teacher evaluations. Course evaluations are also given to compile feedback about the actual structure and content of the course itself. The feedback is then used to improve teacher performance and increase the amount of value students are seeing from their courses. **Employee Feedback —** One of the use cases of survey software is gathering employee feedback. These surveys are often anonymous to solicit the most accurate, unfiltered feedback from employees. Businesses then compile the data gathered from employees during the survey and analyze it. Management and human resources teams then use the insights gained through the analysis of the data to identify employee-highlighted problem areas and put in place active strategies to improve those areas. While survey tools can be used to solicit employee feedback, employee engagement tools contain both survey features and comprehensive tools to address employee concerns and increase engagement levels. ### Who Uses Survey Software? HR departments, educational institutions (typically universities), product teams, marketers, and researchers all use survey software. Because survey software can be used to structure and distribute surveys in a multitude of ways, the user base is extremely diverse and the use cases varied. Each group uses survey software to gather specific sets of information. **Marketers —** Marketers use survey software to gauge customer reaction to advertisements and campaigns they produce. They also use these solutions to conduct in-depth market research, laying the groundwork for product development and marketing campaigns by seeing what their target demographic wants and needs. **Academic Researchers —** Researchers use survey software to collect the data that drives their insights. A lot of academic research, particularly in the social sciences, is conducted using surveys, and survey software is increasingly used to carry out those surveys. **HR Departments —** Human resources professionals use survey software to carry out employee satisfaction surveys. These surveys typically hit on things like employee happiness, the perceived availability of career advancement opportunities, company culture, and more. Tools, like the net promoter score (NPS), can be tabulated from the answers given to gauge overall employee contentment with their workplace. **Product Teams —** Product teams can use survey software to solicit customer feedback on their product. They can ask questions about specific features, desired features, and more to improve upon their existing product. This can always be a vital tool but is particularly useful in the initial stages of development. ### Kinds of Survey Software There are three main types of survey software: telephone, in-person, and web-based. Telephone survey software automates the process of calling people and collecting and recording their answers. Computer-assisted in-person survey software is designed to be used for in-depth answer collection when both parties, interviewer and interviewee are in the same room. There are prompts delivered via the software interface on both sides. Entirely web-based survey software is the most common type and is conducted entirely online. ### Survey Software Features Survey software often contains, but is not limited to, the following features: **Survey Builder —** Survey software comes with a feature, often a drag-and-drop tool, that enables users to easily build surveys within the solution. This tool allows users to craft every aspect of the survey, including the form of question, the layout of the survey, and more. **Survey Template —** Survey solutions typically offer pre-built templates for users to save time when creating surveys. These templates will vary depending on the type of survey being constructed. For example, a survey to gather feedback for academic research will look a lot different from a market research survey put together by a marketing team. **Multimedia Support —** Certain surveys work better when there is rich media included. Some survey solutions offer the ability to include multimedia like images, videos, and more. **Analytics —** This feature allows users to gain insights from the data collected within the software. The analytics capabilities within survey software can range from fairly basic to quite complex, with the ability to have different types of weighting, filtering, and multivariable analysis. **Email Distribution —** Use email to distribute survey questions. This feature may be an integration or just built in to the application itself. **Mobility —** This feature allows users to distribute surveys via mobile devices, which is an increasingly important feature to have, as people spend more time and conduct more activity on their phones and tablets than ever before. #### Additional Survey Software Features **Multilingual Support —** The ability to produce surveys in multiple languages can be vital if conducting international data collection. **White-Labeling —** This feature allows users to completely brand their surveys with their company or organization logo and feel. The fully branded survey may be helpful in raising brand awareness. **Answer Scoring —** Survey software can calculate survey scores automatically, which is dependent on the scoring algorithm for each survey. The algorithm sets the weight of different questions to determine the final score. **Answer Flows —** This feature handles the survey’s reaction to different answers that are given. As users go through the survey, different paths may be taken, depending on their answers to certain questions. ### Trends Related to Survey Software There are several trends that are currently affecting the survey software market. Some of the major ones include an increase in focus on the customer experience with the product, a paradigm shift to thinking about the customer experience as a whole. **Customer Experience Ecosystem —** Companies have begun to focus on every single customer touchpoint. Instead of just focusing on surveying for product feedback, companies will use survey tools to gain insights into how customers perceive their support and all of the other interaction points with the company. The multiuse nature of survey software will facilitate the gathering of this data. **Real User Feedback —** This is an increasingly important aspect of solidifying trust in a customer base. Potential customers want to see real user feedback to verify a product’s qualifications. This feedback is often collected using survey software, which allows customers to air grievances or wholeheartedly endorse products. The important thing here is the transparency that real user reviews allow a company to stamp its product with. **Multi-Channel Options —** The public is living in different portions of the digital world more and more. The increase in mobile phone usage that accompanied the proliferation of smartphones has driven an increased need for companies to reach customers at different touchpoints. Mobile versions of survey software applications are popping up everywhere, allowing users to gather data from multiple channels. Certain people still prefer phone surveys. Survey software has adapted to cover all available avenues to questioning. **Artificial Intelligence —** The rise of AI has affected the survey industry, in addition to many others. Applications are now using machine learning to help surveyors engineer new question sets and analyze the data they receive from those they survey. The number of survey solutions that incorporate machine learning and AI in their software should continue to increase going forward. **Personalized Questions —** Personalized question sets are the new normal. As survey solutions offer increasingly complex survey creation options, including skip logic and varied survey paths dependent on the answers to survey questions, there are more options for surveyors to engineer complicated surveys that will get them valuable data. **Pulse Surveys —** Pulse surveys are increasing in popularity. These are extremely short surveys, often just a question long, to gauge customer satisfaction. (You may have seen these in retail stores or airports, where the question is often about how your experience was and the possible answers range from a sad face to a smiley face.) Survey software will accomodate more of these pulse surveys going forward. ### Potential Issues with Survey Software **Subpar Answers —** This is a potential issue that can hamper the data collection process, particularly during anonymous surveys. If someone’s name is not attached to something, they might feel less of an obligation to fill out answers to the extent they otherwise might. **Survey Question Ambiguity —** This issue is not exclusive to surveys conducted with survey software but is still something to be aware of. If a company wants to use the data gathered by their survey, it should ensure that the open-ended questions are clear and the answers can be standardized. Ambiguities in the questions can lead to bad data, which then defeats the purpose of carrying the survey out in the first place. **Privacy —** The issue of survey data being exposed is always a concern, so organizations should take extra steps to ensure that the data they collect is being protected. ### Software and Services Related to Survey Software Survey software often integrates with third-party solutions in [marketing software](https://www.g2.com/categories/marketing) categories. [**CRM Software**](https://www.g2.com/categories/crm) **—** Survey solutions sometimes integrate with CRM software to provide users with survey data attached to customer profiles. **Marketing Software —** Survey software also usually interacts with marketing software to provide marketing solutions with access to data that can help shape strategy. ### What are the best software tools for creating professional surveys? Here are some leading software platforms for creating professional, high-quality surveys with ease: - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) offers advanced survey templates and logic features that make it easy to design polished, professional-grade surveys. - [Qualtrics Strategy & Research](https://www.g2.com/products/qualtrics-strategy-research-formerly-corexm/reviews)provides enterprise-level survey capabilities with deep analytics, ideal for high-stakes research and strategic feedback. - [Typeform](https://www.g2.com/products/typeform/reviews) creates visually engaging, conversational surveys that feel more interactive and user-friendly for respondents. - [Jotform](https://www.g2.com/products/jotform/reviews) combines powerful form-building with customizable survey layouts to support professional branding and design flexibility. - [Zoho Survey](https://www.g2.com/products/zoho-survey/reviews) delivers robust survey tools with multilingual support and analytics, perfect for global teams seeking polished insights. ### What are the most user-friendly survey software tools for small teams? Here are some of the most user-friendly survey tools ideal for [small teams](https://www.g2.com/categories/survey/small-business) looking to gather quick, actionable insights: - [Google Workspace (Forms)](https://www.g2.com/products/google-workspace/reviews) is easy to set up and share. Google Forms is ideal for small teams looking to create quick surveys with built-in collaboration. - [Microsoft Forms](https://www.g2.com/products/microsoft-forms/reviews) offers a clean interface and seamless integration with Microsoft 365, making it a natural fit for small teams already using Office tools. - [SurveySparrow](https://www.g2.com/products/surveysparrow/reviews) delivers conversational, mobile-friendly surveys with a minimal learning curve—perfect for small teams focused on engagement. - [Jotform](https://www.g2.com/products/jotform/reviews) provides a drag-and-drop builder with flexible templates, enabling small teams to launch polished surveys without technical skills. - [Typeform](https://www.g2.com/products/typeform/reviews) features a visually appealing, step-by-step format that enhances the user experience and simplifies data collection for lean teams. --- ## What Are the Most Common Questions About Survey Software? *AI-generated · Last updated: June 3, 2026* ### Popular survey apps for market research Based on G2 reviews, these products are often used for market research, customer feedback, and fast survey deployment. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — market research with analytics and logic. - [Jotform](https://www.g2.com/products/jotform) — surveys, registrations, and data collection. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — customer feedback and real-time reporting. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for customer insights. ### Affordable survey platforms with the best features Based on G2 reviews, buyers often shortlist these products for broad features, straightforward setup, and flexible survey creation. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — templates, logic, and reporting tools. - [Jotform](https://www.g2.com/products/jotform) — forms, approvals, and integrations. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — easy setup with analytics dashboards. - [Tally](https://www.g2.com/products/tally-forms-tally) — simple forms with flexible logic. ### Best-rated survey software for customer satisfaction Based on G2 reviews, these products are commonly used to capture customer satisfaction feedback and review responses clearly. - [SurveyMonkey](https://www.g2.com/products/surveymonkey) — customer satisfaction and feedback analysis. - [Jotform](https://www.g2.com/products/jotform) — customer surveys with response dashboards. - [Zoho Survey](https://www.g2.com/products/zoho-survey) — satisfaction tracking with simple reports. - [Typeform](https://www.g2.com/products/typeform) — engaging surveys for response quality. ### What should buyers look for in survey software According to verified users, buyers often focus on ease of use, quick survey setup, response collection, and reporting that makes feedback easy to understand. Reviews frequently mention templates, drag-and-drop builders, conditional logic, and dashboards as the features that save the most time. Many users also value simple sharing options, the ability to reach respondents across email or links, and integrations that reduce manual work. Across recent feedback, buyers also pay attention to customization, analytics depth, and whether the tool fits straightforward feedback collection or more advanced research workflows. Those themes tend to shape shortlists more than broad claims alone. ### How do teams use survey software for customer feedback According to verified users, teams use survey software to collect structured feedback after product use, service interactions, events, and internal milestones. Recent reviews often mention sending quick surveys through links or email, then reviewing results in dashboards to spot patterns, pain points, and satisfaction trends. Many teams rely on simple workflows that reduce manual follow-up and keep responses in one place for easier analysis. Users also describe using surveys to validate ideas, improve onboarding, understand customer expectations, and inform future decisions. For many organizations, the biggest value is turning scattered opinions into organized insights that are easier to act on quickly.