---
title: Mobivity Reviews
meta_title: 'Mobivity Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 12 reviews by the users' company size, role or industry to
  find out how Mobivity works for a business like yours.
aggregate_rating:
  rating_value: 4.3
  review_count: 12
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Mobivity Reviews
**Vendor:** mobivity  
**Category:** [SMS Marketing Software](https://www.g2.com/categories/sms-marketing)  
**Average Rating:** 4.3/5.0  
**Total Reviews:** 12
## About Mobivity
Mobivity helps restaurants and other brick and mortar retail brands manage customer connections in a digital world to increase how often they visit and how much they spend. At the core we are a Customer Engagement Platform for restaurants and retailers, helping them reach their customers directly through mobile messaging. Our solutions increase customer engagement, frequency, and loyalty by capturing and leveraging POS transaction records to automatically analyze customer habits and deliver custom offers and promotions. - We currently support over 36K locations. - We recently received the 2020 MarTech Breakthrough Award for Best Mobile Messaging Based Marketing Solution. - We were founded in 2008. - We are based out of beautiful Chandler, Arizona. For more information about Mobivity, visit mobivity.com.




## Mobivity Reviews
  ### 1. Smart SMS/Text Program

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mark T. | Marketing Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2021

**What do you like best about Mobivity?**

The ability to schedule future text along with current same day text offers. Additionally the "refer a friend" feature.

**What do you dislike about Mobivity?**

Nothing specific to the Mobivity platform

**What problems is Mobivity solving and how is that benefiting you?**

We have realized a great benefit from the Re-currency reporting portal

**Official Response from Allen Marin:**

> Hello Mark and thank you for your review! It's very helpful to learn more about which features and capabilities our clients find most helpful and which they might need help with.  If you have additional comments or questions for us, please don't hesitate to send us a note at support@mobivity.com.  

In the meantime, please visit the Mobivity Knowledgebase for the most recent product guides and helpful tips on getting the most out of your Mobivity solution. The link is support.mobivity.com.  Thanks again for your comments!

  ### 2. Great Company that does everything right to help....

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bob G. | Store Owner, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 12, 2021

**What do you like best about Mobivity?**

The Mobivity platform quickly allows us to pivot and test different marketing strategies to a group of consumers that love the brand.

**What do you dislike about Mobivity?**

Privacy is most likely the only concern that companies might have.  But Mobivity does a great job to overcome those.

**What problems is Mobivity solving and how is that benefiting you?**

We saw a higher engagement with our consumers and a higher ROI on our marketing spend.

**Official Response from Allen Marin:**

> Hello Bob and thank you for your review! It's very helpful to learn more about which features and capabilities our clients find most helpful and which they might need additional help with.  If you have additional comments or questions for us, please don't hesitate to send us a note at support@mobivity.com.

In the meantime, please visit the Mobivity Knowledgebase for the most recent product guides and helpful tips on getting the most out of your Mobivity solution. The link is support.mobivity.com.    Thanks again for your comments and for allowing us to support your mobile marketing efforts!
The Mobivity Team

  ### 3. Painless and easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** maryann a. | M, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2021

**What do you like best about Mobivity?**

Love the support and easy access to peeps who can help us in time of need!

**What do you dislike about Mobivity?**

not much to dislike, aside from the fact they are west coast and we're east coast, but they seem to be available 24x7

**What problems is Mobivity solving and how is that benefiting you?**

segmentation, accelerating marketing performance

**Official Response from Allen Marin:**

> Hi Maryann. Thank you for your review! As you know, it is extremely helpful to learn more about which features and capabilities our clients find most helpful and which they might need help getting more value from. This always helps improve the solution for our valuable clients. If you have additional comments or questions for us, please don't hesitate to send us a note at support@mobivity.com.

In the meantime, please visit the Mobivity Knowledgebase for the most recent product guides and helpful tips on getting the most out of your Mobivity solution. The link is support.mobivity.com.    Thanks again for your comments!
The Mobivity Team

  ### 4. Texting Platform & Revenue Generator

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 14, 2021

**What do you like best about Mobivity?**

It can be layered into our CRM program.  Drives store visits and incrementality. Reaching additional customer base and driving trips.  Incrementality increasing average tickets with our text club customers.

**What do you dislike about Mobivity?**

Still working through our  POS integration to ensure reporting accuracies. Overall very pleased.

**What problems is Mobivity solving and how is that benefiting you?**

Reaching additional customer base and driving trips.  Incrementality increasing average tickets with our text club customers.

**Official Response from Allen Marin:**

> Hello and thank you for taking the time to submit a review of our solution! It's very helpful to learn more about which features and capabilities our clients find most helpful and which they might need help with.  If you have additional comments or questions for us, please don't hesitate to send us a note at support@mobivity.com.

You can also visit the Mobivity Knowledgebase for the most recent product guides and helpful tips on getting the most out of your Mobivity solution. The link for that is support.mobivity.com.   Thanks again for your thoughtful comments! 
The Mobivity Team

  ### 5. Love Mobivity

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2021

**What do you like best about Mobivity?**

Mobivity has been vital in growing sales and traffic thru our 1 day offers and driving awareness around around limited time offers.

**What do you dislike about Mobivity?**

I currently have not experienced anything i have disliked.

**What problems is Mobivity solving and how is that benefiting you?**

We have experienced benefits thru additional sales and traffic using the Mobivity Platform

**Official Response from Allen Marin:**

> Hello and thank you for sharing the love! It's very helpful to learn more about which features and capabilities our clients find most helpful and which they might need help additional help with. We are grateful to have you as a client and if you have additional comments or questions for us, please don't hesitate to send us a note at support@mobivity.com.

You can also visit the Mobivity Knowledgebase for the most recent product guides and helpful tips on getting the most out of your Mobivity solution. The link is support.mobivity.com.    Thanks again for your comments!
The Mobivity Team


## Mobivity Discussions
  - [What is Mobivity used for?](https://www.g2.com/discussions/what-is-mobivity-used-for)
  - [Que hace esta herramienta para integrar?](https://www.g2.com/discussions/que-hace-esta-herramienta-para-integrar) - 1 upvote
  - [How do I download the generated data?](https://www.g2.com/discussions/how-do-i-download-the-generated-data) - 1 upvote

- [View Mobivity pricing details and edition comparison](https://www.g2.com/products/mobivity/reviews?filters%5Bnps_score%5D%5B%5D=5&section=pricing&secure%5Bexpires_at%5D=2026-08-12+15%3A59%3A58+-0500&secure%5Bsession_id%5D=0eb80e50-7520-414d-8af9-335bf6eac5ff&secure%5Btoken%5D=4f8dd81aa385e030a346a5a01eabfea90bd96b6f94fb7a979347e0932c035674&format=llm_user)

## Mobivity Features
**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS
- Link Shortening
- SMS Messaging
- Scheduled Messaging
- Chat/Messaging
- 2-Way Messaging

**Data Management**
- Consolidation

- Data types

- Correction
- Cleansing
- Validation


**Analysis**
- Application Attribution
- Campaign Analysis
- Activity Dashboard
- Multi-Channel Attribution
- ROI Tracking
- Engagement Tracking
- Behavior Tracking
- Activity Tracking
- Conversion Tracking

**Analytics**
- KPIs
- Forecasting
- Reports and Dashboards
- Predictive analytics

**Campaigns**
- Proximity Marketing
- Alerts/Notifications
- Bulk SMS
- Two-Way Text Messaging
- Email Campaigns
- Audience Segmentation
- Campaign Segmentation
- Drip Campaigns
- Multi-Campaign
- Email Marketing
- Multi-Channel Marketing
- Location-Based Marketing
- SMS Marketing
- Real-Time Notifications
- Mobile Alerts

**Mobile**
- Mobile dashboard
- Mobile application

**Engagement**
- Coupons and Promotions
- Social Promotion

**SMS Platform**
- Reporting
- Marketing Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration
- QR Codes

**Platform Additional Functionality**
- Cloud
- On-Premise

**Platform**
- Optimization
- Integrations - Mobile Marketing
- Internationalization
- Social Media Integration
- Third-Party Integrations

**Integration **
- Marketplace
- Retail POS
- Other software

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning
- Multi-Language

**Generative AI**
- AI Text Generation

**Agentic AI - Mobile Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Campaign Planning

**AI Automation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Visual Analytics
- Autoresponders
- Landing Pages/Web Forms
- Campaign Analytics
- Reporting & Statistics
- Campaign Scheduling
- Contact Management
- Text-to-Win
- CRM
- AI Copilot
- Data Import/Export
- Contextual Targeting
- Real-Time Data
- Mobile Access
- API
- Coupons
- Customizable Templates
- Drag & Drop
- A/B Testing
- Generative AI
- Real-Time Analytics
- Campaign Management
- Event Triggered Actions
- Real-Time Reporting
- Contact Database
- Customizable Branding
- Reminders

**Agentic AI - Retail Analytics**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**AI Content Generation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Campaign Scheduling
- Reputation Management
- Polls/Voting
- Compliance Management
- Customer Segmentation
- Landing Pages/Web Forms
- AI Copilot
- API
- Text-to-Win
- Mobile Coupons
- Natural Language Processing
- Customizable Templates
- Drip Campaigns
- Contact Management
- Activity Tracking
- Communication Management
- Reporting/Analytics
- Keyword Tracking
- Multi-Campaign
- Mass Texting
- Interaction Tracking
- Alerts/Notifications
- Consent Management
- Engagement Tracking
- Open Rate Tracking
- Generative AI
- Automated Responses
- Reporting & Statistics
- Templates
- Survey Builder
- Contact Database
- Real-Time Notifications
- Customizable Fields
- Reminders
- Mobile Alerts
- Automated Scheduling
- Campaign Management
- MMS
- Event Triggered Actions
- Mobile Keywords
- Audience Targeting
- Activity Dashboard
- Template Management
- Autoresponders
- Survey/Poll Management

## Top Mobivity Alternatives
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