Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"It accomplished the task."
3/5
What do you like best about Mobiniti?

It's easy to import records, create messages, and get them sent. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Overpriced, limited functionality, etc.. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Great Service"
4.5/5
What do you like best about Mobiniti?

I like the easy integration with their API and the number number of programs they are connect to. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

As first it can become hard to set up initial campaigns but with any new software there is a learning curve. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Terrible."
0/5
What do you like best about Mobiniti?

Pricing. Extremely cheap options........ Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Assigned account rep was extremely hard to get ahold of. Logged more than 15 hours trying to work with customer service (days of back and forth for simple solutions) that was solved by MobileCause in 25 mins. Review collected by and hosted on G2.com.

Response from Tanner Coleman of Mobiniti

Hello! We're sorry that you didn't have the optimal experience with our service. At Mobiniti, we pride ourselves on our outstanding customer service and assure you that your experience is not the norm. We also pride ourselves on setting the right expectation with the functionality and features that we have and support. MobileCause is a fundraising platform that is very different than Mobiniti as we are a robust text marketing application.

As this is not the norm, can you please send us an email to support@mobiniti.com with your account information so we can investigate this and get clarity?

Verified User in Retail
UR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Great product. Great service. Great results."
4.5/5
What do you like best about Mobiniti?

You can create compelling text messages that will get you the results you want and need. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Having to ask for opt in each month prior to sending a text blast. Review collected by and hosted on G2.com.

GG
GS G.
Small-Business (50 or fewer emp.)
"Good Pricing and Effective"
5/5
What do you like best about Mobiniti?

Automation Feature

Coupon Feature

Birthday Loyalty Feature Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Uploading the contact list is kinda tricky and less options there. Otherwise every thing is rock solid:) Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"It's good enough"
3/5
What do you like best about Mobiniti?

the price is good compared to competition. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

i'm pretty solid on tech intuitiveness, but I blasted a keyword that wasn't available to me bc the system didn't kick it out automatically. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Loving Mobiniti so far!"
4.5/5
What do you like best about Mobiniti?

Customer service is awesome, cheapest option for our non-profit Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Website is a little confusing, especially when trying to mass-upload contacts (cannot figure out how to upload a CSV with our contacts' info, so we can only copy and past phone numbers without names) Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Small-Business (50 or fewer emp.)
"Easy to use, great support"
5/5
What do you like best about Mobiniti?

The ease of use and timely response from support when needed! Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

I have no complaints about this service! Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Easy company to do business with"
5/5
What do you like best about Mobiniti?

I can talk to real people. Our account rep, Carmine, is easily accessible and always willing to help. We have special projects from time to time, and the customer support staff is quick to respond and help us achieve our goals. Pricing is always important, but customer service when you need it is essential in a role like mine where this is one of many facets of it. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Occasionally words that are part of our manufacturers' names can be caught in their filter, but they are always quick to fix it. Review collected by and hosted on G2.com.

Claude E.
CE
Claude E.
CEO and Managing Partner
Entertainment
Mid-Market (51-1000 emp.)
"Love Mobiniti! Best Pricing! Amazing Customer Support!"
5/5
What do you like best about Mobiniti?

Pricing is the best we have came across! Jim Sulima hooked it up and his customer service has been A+! Highly recommend any one looking to get into SMS advertising to sign up with Mobiniti! Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Allow users too upload their data with Symbols. Currently we can not do it ourselves because our phone numbers have symbols in them. But luckily their customer support team will do it for us themselves if we email a CVS file. Review collected by and hosted on G2.com.