Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Super helpful, easy to use and a great tool we use 2-3 times a week to communicate with our SOI."
5/5
What do you like best about Mobiniti?

quick customer help + service, easy to use. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

I wish the templates were easier to use- I have Friday meetings that I would love to be able to write the one text reminder and select all the days that it needs to go out.

Also, when a person with an iPhone "likes" or responds to the text message, it removes them from my subscribers. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Mobiniti Review"
4.5/5
What do you like best about Mobiniti?

I really appreciate how intuitive and easy to use mobiniti is. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

I would love the ability to send GIFs and use emojis to my clients. Review collected by and hosted on G2.com.

FR
Fabio R.
CEO
Small-Business (50 or fewer emp.)
"Amazing Customer Service, Top Quality Service!"
5/5
What do you like best about Mobiniti?

Great Customer support and easy to use interface. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

As right now, nothing really to dislike. But I think they miss the opportunity to work with other 3rd party like Zoho CRM. Review collected by and hosted on G2.com.

Nick S.
NS
Nick S.
Fresh Specialist, Fruit Peddler
Mid-Market (51-1000 emp.)
"Mobiniti Review."
4/5
What do you like best about Mobiniti?

The platform is very easy to use, especially in comparison to our previous provider. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

I dislike that we had to change from our shortcode to a longer toll free number. It has been a tough process, but I understand this is not just a mobiniti issue. Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Very solid platform with a pricing structure that limits the barriers to entry for the SMS channel"
4/5
What do you like best about Mobiniti?

Very easy to use interface and straighforward adoption of features Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Would like the ability to schedule automated messages to go out based on particular cadence i.e. daily at 7 am. This would allow us to schedule recurring campaigns using data via the api without having to actually do the recurring call through api / dev work Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Very very good. Customer service is top notch!"
5/5
What do you like best about Mobiniti?

Customer service is the most helpful. If I ever have any problems with my account they respond very quick to help me out. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Everything is tremendous with Mobiniti. I have nothing bad to say at all. Review collected by and hosted on G2.com.

Verified User in Real Estate
UR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Amazing Company"
5/5
What do you like best about Mobiniti?

The customer service is hands down the best thing about the company, everytime i have a question/concern James Gildea is always there to help. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

I dont have anything negative to say about the company. Review collected by and hosted on G2.com.

KE
Kelly E.
Mid-Market (51-1000 emp.)
"Communication with our users has been improved thanks to mobiniti"
3.5/5
What do you like best about Mobiniti?

Mobitini has been a great find for us since it has simplified communication with all our clients by helping us in our SMS campaigns, thanks to mobitini we can easily make coupons, promotions and information to our clients very quickly The cost per message is really low Another good point in its favor since it is fully accessible for small and medium-sized companies, the technical support is attentive without a doubt, it is the best decision we have made using mobiniti since with our first and second campaign we managed to raise more than 6 times more than in campaigns previous Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

We have no problem with mobiniti, we highly recommend them since they have the best service in addition to giving you security when starting a conversation with their technical support Review collected by and hosted on G2.com.

AP
Adam P.
Senior Manager of Digital Strategy
Enterprise (> 1000 emp.)
"Great Low Cost Provider & Easy Setup"
4.5/5
What do you like best about Mobiniti?

This software product really allows you to jump right in and have a text messaging program up and running in a day with a huge feature set that is relatively advanced in comparison to most providers in this price tier. Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

My only complaint so far is that while it's easy to have users self identify their zip code to geographically target messaging upon signup, sending messaging to certain zip codes takes a really long time and is cumbersome. I wish there was a map where you could outline the geographic area you wish to send to that automatically took care of identifying the proper zip codes in that area. Review collected by and hosted on G2.com.

Cole C.
CC
Cole C.
Regional Account Manager
Small-Business (50 or fewer emp.)
"Never Did We Believe SMS Actually Worked - Until NOW"
5/5
What do you like best about Mobiniti?

We wanted a way to get into our customer's pockets literally. Understanding the nature of our customer base and their communication expectations, all schools of thought lead to some sort of text messaging service. Email wasn't getting the job done with open and click rates declining continuously month over month.  That's when we decided to speak with our account manager at Mobiniti who provided us with email services for the last two years. After a few calls with our account manager at Mobiniti, we agreed to give their SMS service a test for one of our online apparel sales.  Without question, this was one of the best business decisions we've ever made as our first test campaign generated 5x more revenue than our standard email communication. We can't thank the folks over at Mobiniti enough for the long time commitment to our success and look forward to expanding our SMS efforts with them as we continue to grow. Co-Founder, Pro Logo Shop Review collected by and hosted on G2.com.

What do you dislike about Mobiniti?

Nothing so far. We are still rather new to the platform, but everything has been going very smoothly thus far. Review collected by and hosted on G2.com.