The G2 on Mobile Text Alerts

Mobile Text Alerts Pros and Cons: Top Advantages and Disadvantages

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Generated from real user reviews

Users value the ease of use of Mobile Text Alerts, finding it simple and effective for group communication. (4 mentions)

Users appreciate the automation features of Mobile Text Alerts, finding it effective for mass communication and newsletters. (2 mentions)

Users value the user-friendly interface and advanced features of Mobile Text Alerts, making SMS communication seamless and effective. (2 mentions)

Users highlight the affordable pricing of Mobile Text Alerts, making it a perfect choice for budget-conscious solutions. (1 mentions)

Users find Mobile Text Alerts' ease of use ideal for effectively communicating with students through SMS messaging. (1 mentions)

Users value the user-friendly communication of Mobile Text Alerts, enhancing advertising efforts for small businesses. (1 mentions)

Users find Mobile Text Alerts enhances communication efficiency, making it a valuable tool for small business advertising. (1 mentions)

Users value the easy communication Mobile Text Alerts provides, enhancing engagement for small businesses effectively. (1 mentions)

Users find Mobile Text Alerts to be very user-friendly, enhancing communication and advertising for small businesses. (1 mentions)

Users report poor customer support initially, with slow response times and unresponsiveness, though improvements have been noted. (2 mentions)

Users find the difficult learning curve challenging, especially if they're not marketing professionals, but support is helpful. (1 mentions)

Users experienced slow and unresponsive customer support initially, though improvements have been noted recently. (1 mentions)

Users find the interface not intuitive, leading to confusion and the need for additional support to navigate effectively. (1 mentions)

Users find the poor interface design confusing, leading to difficulties in understanding components without support assistance. (1 mentions)

Top Pros or Advantages of Mobile Text Alerts

1. Ease of Use

Users value the ease of use of Mobile Text Alerts, finding it simple and effective for group communication.

See 4 mentions

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Verified User

Small-Business (50 or fewer emp.)

4.0/5

"Mobile text alert recommendations"

What do you like about Mobile Text Alerts?

Their simplicity and effectiveness This is what I like about moblies text alert which is my favorite SMS application

Kari W.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use service for your business"

What do you like about Mobile Text Alerts?

This service is very user friendly and an asset to communication and advertising for small businesses

2. Automation

Users appreciate the automation features of Mobile Text Alerts, finding it effective for mass communication and newsletters.

See 2 mentions

See Related User Reviews

Marco A.

Small-Business (50 or fewer emp.)

3.5/5

"MTA continues to customer service and support."

What do you like about Mobile Text Alerts?

The technology including the auto-reply feature.

Bill E.

Small-Business (50 or fewer emp.)

5.0/5

"A great alternative to Pastor’s Line"

What do you like about Mobile Text Alerts?

Switched from Pastor's line which had been becoming increasingly more buggy. So far I am happy with Mobile Text Alerts and would recommend it to anyon

3. Features

Users value the user-friendly interface and advanced features of Mobile Text Alerts, making SMS communication seamless and effective.

See 2 mentions

See Related User Reviews

Marco A.

Small-Business (50 or fewer emp.)

3.5/5

"MTA continues to customer service and support."

What do you like about Mobile Text Alerts?

The technology including the auto-reply feature.

Mark A.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cost Effective Choice!"

What do you like about Mobile Text Alerts?

I am a university instructor that has been looking for a solution to help my students. I know that there are many marketing systems out there that co

4. Affordable

Users highlight the affordable pricing of Mobile Text Alerts, making it a perfect choice for budget-conscious solutions.

See 1 mentions

See Related User Reviews

Mark A.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cost Effective Choice!"

What do you like about Mobile Text Alerts?

I am a university instructor that has been looking for a solution to help my students. I know that there are many marketing systems out there that co

5. Broadcast Communication

Users find Mobile Text Alerts' ease of use ideal for effectively communicating with students through SMS messaging.

See 1 mentions

See Related User Reviews

Mark A.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cost Effective Choice!"

What do you like about Mobile Text Alerts?

I am a university instructor that has been looking for a solution to help my students. I know that there are many marketing systems out there that co

6. Communication

Users value the user-friendly communication of Mobile Text Alerts, enhancing advertising efforts for small businesses.

See 1 mentions

See Related User Reviews

Kari W.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use service for your business"

What do you like about Mobile Text Alerts?

This service is very user friendly and an asset to communication and advertising for small businesses

7. Communication Efficiency

Users find Mobile Text Alerts enhances communication efficiency, making it a valuable tool for small business advertising.

See 1 mentions

See Related User Reviews

Kari W.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use service for your business"

What do you like about Mobile Text Alerts?

This service is very user friendly and an asset to communication and advertising for small businesses

8. Easy Communication

Users value the easy communication Mobile Text Alerts provides, enhancing engagement for small businesses effectively.

See 1 mentions

See Related User Reviews

Kari W.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use service for your business"

What do you like about Mobile Text Alerts?

This service is very user friendly and an asset to communication and advertising for small businesses

9. User-Friendly

Users find Mobile Text Alerts to be very user-friendly, enhancing communication and advertising for small businesses.

See 1 mentions

See Related User Reviews

Kari W.

Small-Business (50 or fewer emp.)

5.0/5

"Easy to use service for your business"

What do you like about Mobile Text Alerts?

This service is very user friendly and an asset to communication and advertising for small businesses

Top Cons or Disadvantages of Mobile Text Alerts

1. Poor Customer Support

Users report poor customer support initially, with slow response times and unresponsiveness, though improvements have been noted.

See 2 mentions

See Related User Reviews

Marco A.

Small-Business (50 or fewer emp.)

3.5/5

"MTA continues to customer service and support."

What do you dislike about Mobile Text Alerts?

Customer support was slow and sometimes unresponsive in the beginning, but has made improvements in the last year.

Mark A.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cost Effective Choice!"

What do you dislike about Mobile Text Alerts?

I didn't quite understand how some components worked, as it didn't seem intuitive to me. It is most likely because I am NOT a marketing professional.

2. Difficult Learning

Users find the difficult learning curve challenging, especially if they're not marketing professionals, but support is helpful.

See 1 mentions

See Related User Reviews

Mark A.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cost Effective Choice!"

What do you dislike about Mobile Text Alerts?

I didn't quite understand how some components worked, as it didn't seem intuitive to me. It is most likely because I am NOT a marketing professional.

3. Feature Improvements

Users experienced slow and unresponsive customer support initially, though improvements have been noted recently.

See 1 mentions

See Related User Reviews

Marco A.

Small-Business (50 or fewer emp.)

3.5/5

"MTA continues to customer service and support."

What do you dislike about Mobile Text Alerts?

Customer support was slow and sometimes unresponsive in the beginning, but has made improvements in the last year.

4. Not Intuitive

Users find the interface not intuitive, leading to confusion and the need for additional support to navigate effectively.

See 1 mentions

See Related User Reviews

Mark A.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cost Effective Choice!"

What do you dislike about Mobile Text Alerts?

I didn't quite understand how some components worked, as it didn't seem intuitive to me. It is most likely because I am NOT a marketing professional.

5. Poor Interface Design

Users find the poor interface design confusing, leading to difficulties in understanding components without support assistance.

See 1 mentions

See Related User Reviews

Mark A.

Enterprise (> 1000 emp.)

5.0/5

"Excellent Cost Effective Choice!"

What do you dislike about Mobile Text Alerts?

I didn't quite understand how some components worked, as it didn't seem intuitive to me. It is most likely because I am NOT a marketing professional.

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Marshall O.

Site Director

Small-Business (50 or fewer emp.)

11/15/2022

"Easy and effective"

4.5/5

What do you like best about Mobile Text Alerts?

Mobile text alerts is easy to use, the tutorials are great, and it's a basic service but not limited. It is effective and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

We've had a few providers not accept the number but it seems that is being fixed, I am looking forward to seeing the end result. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

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Hi Marshall,

Thank you so much for your kind feedback! Glad to hear that you find the service easy and effective.

Feel free to reach out if you ever have questions or need anything on our end!

Maggie R.

Owner

Small-Business (50 or fewer emp.)

11/15/2022

"Easy to use service with THE BEST customer support"

5/5

What do you like best about Mobile Text Alerts?

The website is straightforward, and I like that you can see the text on the sample phone before it goes out, and you can send a sample text to yourself. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

It has been challenging setting up a controlled unsubscribe / subscribe sequence that involves a membership plan we have hosted with Kajabi. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

edit

Hi Maggie,

Thank you so much for your comments and feedback! It's our goal to make the platform as easy as possible for users.

We'd be curious to hear more about what you're trying to do with Kajabi - If you haven't already, would you mind sending in an email to contact@mobile-text-alerts.com with some more info on what you're trying to accomplish? Support may be able to help. :) (Or you can reach support using the chat box on the bottom right-hand corner of your screen when you log into your dashboard.)

KRIS C.

HR Manager

Mid-Market (51-1000 emp.)

3/29/2023

"Mobile Text Alerts work great!"

5/5

What do you like best about Mobile Text Alerts?

Contacting all staff at once is a great convenience. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Mobile Text Alerts works great - I will continue to use it as I am now. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

edit

Hi Kris,

Thank you so much for your kind review! So glad to hear you've been able to save time connecting with your staff. :) Feel free to let us know if you ever have any questions!

Bill E.

Evangelist

Small-Business (50 or fewer emp.)

11/17/2022

"A great alternative to Pastor’s Line"

5/5

What do you like best about Mobile Text Alerts?

Switched from Pastor's line which had been becoming increasingly more buggy. So far I am happy with Mobile Text Alerts and would recommend it to anyone searching for a mass texting solution. Works great for our church newsletter Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

So far so good. I have not had a negative experience Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

edit

Hi Bill,

We appreciate you taking the time to leave a review!

It's nice to hear your church is finding services useful. :) As always, feel free to let us know if there was anything we could do to help make things even better for you! You can always reach out to contact@mobile-text-alerts.com.

Verified User in Real Estate

Mid-Market (51-1000 emp.)

12/8/2022

"Receptive Solution for Text messaging our employees"

4.5/5

What do you like best about Mobile Text Alerts?

Ability to scheudle text messages and edit them before they go out. Also the ability to track links and see individual replies to group texts is invaluable. Thank you. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

There arent many downsides, more integrations with additional software or databaeses would be great but it works well enough with zapier which we use to keep our list up to date. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

edit

Hi there,

Thank you so much for taking the time to leave a review! It's great to hear how you're using services to reach your employees and contractors, and how you're able to take advantage of Zapier for integrations. If you have a specific suggestion for an integration, we'd love to hear it - feel free to submit it to contact@mobile-text-alerts.com.

Take care!

judi d.

Business Leader

Mid-Market (51-1000 emp.)

12/1/2022

"LOVE it!"

5/5

What do you like best about Mobile Text Alerts?

I have used Mobile Text Alerts for several years, and I love it! Easy to use, and if I ever have a question, it is EASY to get help! I enjoy the referral program as well. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

I would love to have a pause in the subscription. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

edit

Hi Judi,

Thank you for your review and for telling us how you use services to communicate with your team! :)

You can pause your subscription at any time using the "Cancel Account" option in your Settings (a "Pause" option will appear as you're going through the form).

Feel free to reach out to contact@mobile-text-alerts.com if anything ever comes up! :)

Rebecca S.

City Administrator

Small-Business (50 or fewer emp.)

11/17/2022

"Awesome Company!!!"

5/5

What do you like best about Mobile Text Alerts?

The ease in sending mass texts to our residents and how fast they are delivered. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Absolutely nothing. The tech support was great, and the initial load of numbers was very simple. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

edit

Hi Rebecca,

Thank you for the kind review!

We're so glad to hear you're able to use the service to notify your residents and keep them informed! It's our aim to make our product as easy to use as possible, and to give you convenient and helpful support. Please don't hesitate to let us know if you ever have any questions.

Verified User in Broadcast Media

Small-Business (50 or fewer emp.)

4/5/2023

"Simple Communication"

4.5/5

What do you like best about Mobile Text Alerts?

The ease of use and reliable communication makes this a great platform! Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Nothing! As an end user, it is so easy to stay in touch Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

edit

Hi there,

Thanks so much for taking the time to leave some comments! We're glad to know you've found it easy and reliable. If you ever have any questions, feel free to reach out to contact@mobile-text-alerts.com and let us know!

Best,

Sam

Preston B.

I/S Team Lead Communications Operations and Support

Small-Business (50 or fewer emp.)

11/20/2022

"Excellent value and customer service"

5/5

What do you like best about Mobile Text Alerts?

The interface is constantly improving. We've been a customer since their beginning. Fast service and excellent value. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

Mobile app could be easier to use and often doesn't work at all Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

edit

Hi Preston,

Thank you so much for your comments! We are so grateful for your business over the years! :) The mobile app has had good stability lately but we always welcome feedback on it and do have plans make it even better. If you have any specific suggestions, you're welcome to send those over to contact@mobile-text-alerts.com.

Verified User in Religious Institutions

Mid-Market (51-1000 emp.)

12/1/2022

"Easy to use and Customer Service is Outstanding!"

5/5

What do you like best about Mobile Text Alerts?

Easy to set up. Customer service is outstanding. Easy to add users. Love that it keeps you updated on your usage for the month. Review collected by and hosted on G2.com.

What do you dislike about Mobile Text Alerts?

When you have to send a lengthy text and it'ssplit into multiple text they don't always display in the correct order. Review collected by and hosted on G2.com.

Response from Sam Pelton of Mobile Text Alerts

edit

Hi there,

We so appreciate your review and nice feedback! Glad to hear you've found the service useful to reach a large group of people quickly. In case it helps clarify regarding the lengthy texts that split into multiple - we do submit the message to the phone carriers in the right order, although they may deliver it to the phones out of order. However, most phones will deliver the message as a single block even if it's long, and you could also use the MMS option to send longer messages without splitting.

Feel free to reach out to contact@mobile-text-alerts.com if you have questions about any of that! :)