--- title: Mobile Text Alerts Reviews meta_title: 'Mobile Text Alerts Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 71 reviews by the users' company size, role or industry to find out how Mobile Text Alerts works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 71 scale: '5' date_modified: '2026-08-07' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Mobile Text Alerts Reviews **Vendor:** Mobile Text Alerts **Category:** [Proactive Notification Software](https://www.g2.com/categories/proactive-notification) **Average Rating:** 4.5/5.0 **Total Reviews:** 71 ## About Mobile Text Alerts Reach customers at the right time with the easiest-to-use SMS marketing solution available. Mobile Text Alerts makes it easy to communicate with your customers, employees, and audience when it matters most. Drive sales, send alerts, and increase engagement easily and affordably. We’re trusted by 20,000+ companies including leaders like Roblox, Yeti, Yamaha, Toyota, Chick-fil-A, and more. Why? Our platform is intuitive and powerful, our pricing can’t be beat, and our customer service is top-of-the-line (we don’t do bots here, ever). We make it easy to get set up - you’ll be able to send your first text in under 5 minutes from our user-friendly online platform or mobile app. Sign up now for a 14-Day Free Trial. To learn more about Mobile Text Alerts or to request a demo, visit https://mobile-text-alerts.com. ## Mobile Text Alerts Pros & Cons **What users like:** - Users appreciate the **ease of use** of Mobile Text Alerts, enabling efficient communication for both instructors and students. (3 reviews) - Users appreciate the **automation features** of Mobile Text Alerts, finding them effective for mass texting solutions. (2 reviews) - Users value the **easy-to-use technology** of Mobile Text Alerts, which includes advanced features like drip campaigns and scheduled messaging. (2 reviews) - Users value the **affordable pricing** of Mobile Text Alerts, making it accessible for educators seeking effective communication tools. (1 reviews) - Users appreciate the **ease of use and sophisticated features** of Mobile Text Alerts, making communication seamless and effective. (1 reviews) - Customer Satisfaction (1 reviews) - Customer Support (1 reviews) - Easy Setup (1 reviews) - Effective (1 reviews) - Group Communication (1 reviews) **What users dislike:** - Users experience **slow and unresponsive customer support** , creating challenges despite recent improvements in assistance availability. (2 reviews) - Users find the **difficult learning curve** challenging, requiring support to grasp the system's components effectively. (1 reviews) - Users experienced **initial slow customer support** , though improvements have been noted over the past year. (1 reviews) - Users find the **interface not intuitive** , leading to confusion and reliance on support for assistance. (1 reviews) - Users find the **poor interface design** challenging and non-intuitive, requiring support to navigate the system. (1 reviews) - Slow Performance (1 reviews) - User Interface Issues (1 reviews) ## Mobile Text Alerts Reviews ### 1. Excellent Cost Effective Choice! **Rating:** 5.0/5.0 stars **Reviewed by:** Mark A. | Lecturer in Finance, Enterprise (> 1000 emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Mobile Text Alerts?** I am a university instructor that has been looking for a solution to help my students. I know that there are many marketing systems out there that could help me in delivering SMS messages to my students. The criteria had to be low cost and easy to use, as I am not a marketing professional. I examined and tested well over a dozen systems. In the end, I chose Mobile-Text-Alerts.com. It is very easy to use yet offers many sophisticated functions like - Drip Campaigns - Inbox with free inbound messaging - Scheduled Messages - Group Messaging. It is also available at a very reasonable cost. The extra bonus for me was when I needed some help with a feature (remember, I’m NOT a marketing professional, lol) and their customer service was knowledgeable, efficient, and able to educate me and solve my issue quickly. Mobile-Text-Alerts.com was the clear winner in my search. **What do you dislike about Mobile Text Alerts?** I didn't quite understand how some components worked, as it didn't seem intuitive to me. It is most likely because I am NOT a marketing professional. I contacted support, and they were able to help me understand what I needed to do. **What problems is Mobile Text Alerts solving and how is that benefiting you?** I need to contact students in my courses quickly and directly to help them ensure that they hand assignments in on time and receive timely information about course topics. **Official Response from Sam Pelton:** > Hi Mark, Thank you! Your comments are kind, thoughtful, and much appreciated! :) We hope you and your students have found the texts helpful for your course. We know new software can be hard and intimidating to as many people, so we try to make the bare-bones basics as simple as possible, and if you need to go beyond the basics don't hesitate to reach out to support when you need help (as you've done already). You can also check out the Help Center for detailed documentation on nearly all features: https://mobile-text-alerts.zendesk.com/hc/en-us Let us know if you ever need anything! ### 2. MTA continues to customer service and support. **Rating:** 3.5/5.0 stars **Reviewed by:** Marco A. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2023 **What do you like best about Mobile Text Alerts?** The technology including the auto-reply feature. **What do you dislike about Mobile Text Alerts?** Customer support was slow and sometimes unresponsive in the beginning, but has made improvements in the last year. **What problems is Mobile Text Alerts solving and how is that benefiting you?** Appointment management and sms marketing to new customers **Official Response from Sam Pelton:** > Hi Marco, Thank you so much for your feedback! Appointment management and marketing are excellent and useful ways to use SMS. Sorry to hear you had some issues! We'd love to hear more about that experience if you could reach out to contact@mobile-text-alerts.com with some more details with how we can give you the best service possible. Thanks, Sam ## Mobile Text Alerts Discussions - [What is the best way to make Mobile Text Alerts usable to the user?](https://www.g2.com/discussions/what-is-the-best-way-to-make-mobile-text-alerts-usable-to-the-user) - 2 comments, 1 upvote - [What is Mobile Text Alerts used for?](https://www.g2.com/discussions/what-is-mobile-text-alerts-used-for) - 1 comment - [View Mobile Text Alerts pricing details and edition comparison](https://www.g2.com/products/mobile-text-alerts/reviews?filters%5Bsentiment_snippet%5D=2259785&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+19%3A14%3A36+-0500&secure%5Bsession_id%5D=4ddbfec6-1892-4e0f-ae6a-241670f1e850&secure%5Btoken%5D=c47a11e08f81bb84f6e7f66999fc291d550a95e7d44c4f6c8def18cd5c0bbed1&format=llm_user) ## Mobile Text Alerts Features **Additional Functionality** - Interaction Tracking - Geolocation - Two-Way Communication - Scenario Planning - Generative AI - Incident Management - SMS Messaging - Activity Dashboard - Real-Time Notifications - Chat/Messaging - Multi-Language Alerts - Reporting/Analytics - Templates - Mobile Access - Campus Notifications - Mobile Alerts - User Management - Contact Management - Email Alerts - Access Controls/Permissions - Event Triggered Actions - Mass Notifications - Scheduling - Reminders - Contact Database - Real-Time Monitoring - API - AI Copilot - Risk Alerts - Third-Party Integrations - Multi-Channel Communication - Communication Management - Push Notifications **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Messaging Channels** - SMS Messaging - Email - Voice Messaging - Two way messaging **Analysis** - Application Attribution - Campaign Analysis - Uninstall Tracking - Activity Dashboard - Multi-Channel Attribution - ROI Tracking - Engagement Tracking - Behavior Tracking - Activity Tracking - Conversion Tracking **Administration** - Scheduling - Triggered Notifications - Segmentation - Integrations **Campaigns** - Proximity Marketing - Alerts/Notifications - Bulk SMS - Two-Way Text Messaging - Email Campaigns - Audience Segmentation - Campaign Segmentation - Drip Campaigns - Multi-Campaign - Email Marketing - Multi-Channel Marketing - Location-Based Marketing - SMS Marketing - Real-Time Notifications - Mobile Alerts **Engagement** - Coupons and Promotions - Social Promotion **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Platform** - Optimization - Integrations - Mobile Marketing - Internationalization - Social Media Integration - Third-Party Integrations **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Mobile Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **AI Automation - SMS Marketing** - AI SMS **Additional Functionality** - Visual Analytics - Autoresponders - Landing Pages/Web Forms - Campaign Analytics - Reporting & Statistics - Campaign Scheduling - Contact Management - Text-to-Win - CRM - AI Copilot - Data Import/Export - Contextual Targeting - Real-Time Data - Mobile Access - API - Coupons - Customizable Templates - Drag & Drop - A/B Testing - Generative AI - Real-Time Analytics - Campaign Management - Event Triggered Actions - Real-Time Reporting - Contact Database - Customizable Branding - Reminders **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Features** - Standalone Booking - Integrated App - SMS - Email - Voice - Confirmation and Cancellation **Additional Functionality** - Website Integration - Recurring Appointments - Generative AI - Customizable Branding - Mobile Alerts - Reporting & Statistics - AI Copilot - Real-Time Updates - HIPAA Compliant - Appointment Scheduling - Surveys & Feedback - Multi-Location - Activity Dashboard - Third-Party Integrations - API - Availability Management - Rescheduling - Contact Database - Multi-Language - Real-Time Reporting - Confirmations/Reminders - Two-Way Communication - Automated Responses - Customizable Templates - Social Media Integration - Payment Reminders - Calendar Sync - Self Service Portal - Electronic Payments - SMS Messaging - Data Import/Export ## Top Mobile Text Alerts Alternatives - [Text-Em-All](https://www.g2.com/products/text-em-all/reviews) - 4.8/5.0 (816 reviews) - [DialMyCalls](https://www.g2.com/products/dialmycalls/reviews) - 4.7/5.0 (989 reviews) - [SimpleTexting](https://www.g2.com/products/simpletexting/reviews) - 4.7/5.0 (628 reviews)