--- title: Mobile Resource Manager Reviews meta_title: 'Mobile Resource Manager Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Mobile Resource Manager works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 2 scale: '5' date_modified: '2025-10-30' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Mobile Resource Manager Reviews **Vendor:** Job Cost **Category:** [Field Service Management Software](https://www.g2.com/categories/field-service-management) **Average Rating:** 3.8/5.0 **Total Reviews:** 2 ## About Mobile Resource Manager Mobile Resource Manager incorporates an easy-to-use interface that enables you to view assigned service calls at a glance, easily discern call status with bold, graphic displays, assign service calls to an available technician by drag and drop, view call detail with a click of the mouse, search for existing customers by name, manage maintenance contracts, address or phone number, add new customers on the fly and instantly access equipment inventory and service call history directly at the customer site. Our software has a proven track record and provides the functionality you need to operate your business and manage the dispatching of field personnel. Available in both Enterprise and Small Business versions, Mobile Resource Manager meets the needs of the smallest organizations to the largest corporations. Product features include: -Real Time Reporting -Generate Quotes/Proposals/Estimates -Manage seamless flow from quotes to work orders to billing/invoicing -Schedule & see status of all Personnel/Equipment on a Multi-Day Scheduling Board -Drag and drop schedule changes -Handle all types of jobs: Planned, Emergency, One Time, Schedules -Receive electronic payments via interface to 3rd-party mobile app (Square, PayPal, Blue Pay) -View Unlimited On-Line Job History by customer, by location, by employee -Identify employees by skill set -Use Native Field App for Apple or Android Phones and Tablets -Set pre-established security levels -Store customer & technician electronic signatures -Interface with QuickBooks, our own Job Cost Accounting, and other accounting software ## Mobile Resource Manager Reviews ### 1. Good for small businesses, but not truely scalable as your company grows **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** December 14, 2017 **What do you like best about Mobile Resource Manager?** Interface allows for renaming fields or re-purpose fields to fit our needs. Functional and easy to follow. **What do you dislike about Mobile Resource Manager?** The company I was at grew quickly, the software was not scablable for us as we grew. **What problems is Mobile Resource Manager solving and how is that benefiting you?** Allowed us to dispatch our employees in the field, and re-route them throughout the day, but when we peaked at # of users, scaling became more of an issue. **Official Response from Jay Albrecht, CPA:** > Hello. Thank you for your review. Please reach out to us directly to work through the challenges you have scaling Mobile Resource Manager to meet your needs. 630-355-8188 8 AM to 5 PM CT Monday - Friday https://www.jobcost.com/contact/support/ Thank you for your business and we look forward to hearing from you! Have a great day. ## Mobile Resource Manager Discussions - [What is Mobile Resource Manager used for?](https://www.g2.com/discussions/what-is-mobile-resource-manager-used-for) - [View Mobile Resource Manager pricing details and edition comparison](https://www.g2.com/products/mobile-resource-manager/reviews?filters%5Bnps_score%5D%5B%5D=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A07%3A47+-0500&secure%5Bsession_id%5D=2f6d9a77-c60f-412c-93de-13a2f875ec68&secure%5Btoken%5D=a12f94e390323075d1abdddfa928ed9d1222096d397a94cf6d40de7d029b2843&format=llm_user) ## Mobile Resource Manager Features **Generative AI** - AI Text Summarization - AI Image-to-Text - Generative AI **Before the Job** - Calendar - Dispatch - Roles - Booking **On the Job** - Location - Employee Communication - Behavior Monitoring - Client Notifications - Field Sales - Alerts/Notifications - Real-Time Notifications - Customizable Fields - Multi-Location - Payment Collection in the Field **After the Job** - Reports - Analytics - Billing & Invoicing - CRM Integrations - Accounting Integration - QuickBooks Integration - Third-Party Integrations - Customizable Reports **Agentic AI - Field Service Management** - Autonomous Task Execution - Natural Language Interaction - Proactive Assistance **Additional Functionality** - Work Order Management - Checklists - Maintenance Scheduling - Parts Management - Service History - Residential Properties - Vendor Management - Customizable Forms - Purchase Order Management - Mobile Access - Dispatch Management - Task Scheduling - Calendar Management - Asset Tracking - Technician Management - Status Tracking - API - Document Management - Job Management - Preventive Maintenance - AI Copilot - Real-Time Reporting - Commercial Properties - Real-Time Data - Historical Reporting - Contract/License Management - Customer Database - Barcode/Ticket Scanning - Activity Dashboard - Facility Scheduling - Workflow Management - Inspection Management - Inventory Management - Predictive Maintenance - Routing - Forms Management - Chatbot - Documentation Management - File Storage - Electronic Signature - Self Service Portal - Service Level Agreement (SLA) Management - Personalization and Recommendation - Resource Allocation - GPS - Reporting & Statistics - Drag & Drop - Quotes/Estimates - Scheduling - CRM - Online Time Clock - Workforce Management - Activity Tracking - Contact Database - Productivity Analysis - Prioritization - Customizable Branding - Price and Cost Calculations - Performance Management - Equipment Tracking - Data Capture and Transfer - Time Tracking - Data Synchronization - Secure Data Storage - Location Tracking - Route Optimization - Offline Access - Real-Time Updates - Collaboration Tools - Chat/Messaging - Knowledge Management - Electronic Payments - Customer History - Inventory Control - Performance Metrics - Project Management - Client Portal - Driver ETA - Job Tracking - Automated Scheduling - Customer Management - Reminders - Work Order Creation - Equipment Maintenance - Data Import/Export - Search/Filter - Recurring Appointments - Contractor Management - Access Controls/Permissions - Workflow Automation ## Top Mobile Resource Manager Alternatives - [Jotform](https://www.g2.com/products/jotform/reviews) - 4.7/5.0 (5,131 reviews) - [NetSuite](https://www.g2.com/products/oracle-netsuite/reviews) - 4.1/5.0 (4,761 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,491 reviews)