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AW

Verified User in Wholesale

Mid-Market (51-1000 emp.)

9/23/2022

"Well guided and a phenomenal digital experience, with loads of room for our own input"

4.5/5

What do you like best about MobieTrain?

What I like the most is that MobieTrain added up to our expectations, probably even better.

Amazingly you can adjust it to your company style and use it for whatever subject you like.

The different targeting groups are perfect too. Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

First of all, it is a great system.

Maybe you don't particularly need a question in one learning moment, but then again the system is built as a micro-learning system.

More like a little story-telling, with pictures and videos without having to answer a question but still making use of the shortness behind MobieTrain. Review collected by and hosted on G2.com.

Response from Sven Valcke of MobieTrain

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Dear,

Thank you so much for these kind words. and that's what we are here for. Truly appreciate your constructive feedback and well noted!

Thank you for being a MobieTrain ambassador.

Kindest regards

Sven Valcke

Team Lead Customer Success

NG

Nancy G.

HR Business Partner

Mid-Market (51-1000 emp.)

9/30/2022

"A new way of L&D, which is gradually being appreciated by our employees."

4.5/5

What do you like best about MobieTrain?

MobieTrain offers content to all employees in a fresh and accessible way. Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

Launching the app on a smartphone is sometimes tricky.

Our target group has digitally-averse employees who give up (quickly). Review collected by and hosted on G2.com.

Response from Sven Valcke of MobieTrain

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Dear Nancy,

Thank you so much for this great feedback. Thanks for being such a great MobieTrain ambassador.

Many thanks

Sven

HM

hayley m.

Comms Manager

Mid-Market (51-1000 emp.)

3/10/2022

"Its a new and popular way to deliver trainings"

4/5

What do you like best about MobieTrain?

That it makes a training fun and much more engaging for the participant

The question asking style is really appreciated and users notice the difference it makes to their knowledge retention Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

The image size restrictions are a little annoying, I need to work with a designer to resize almost everything.

It would be great if we could re-order learning moments in the same way that we can shuffle steps in the CMS

It would also be great if there was an app for users to access trainings

It would be good if we could retain the existing completion data if you unpublish to make small edits to a training and republish again Review collected by and hosted on G2.com.

What problems is MobieTrain solving and how is that benefiting you?

We are conducting new product trainings and very close to launching wider collection, material and brand & company trainings internally, along with a wider list of specialised product and some HR trainings. We have had positive feedback on the way the new product trainings are now being delivered. When we have these trainings live it will be great that everyone has access to the same information, no matter their working location or department. Review collected by and hosted on G2.com.

Response from Sven Valcke of MobieTrain

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Dear Hayley,

Thank you so much for your review. We really appreciate this. I noticed you found the image handling a little challanging. I am happy to confirm that as of December last year our image handling has improved tremendously. No more resizing of images. No more fixed dimension. All solved and optimized so we hope you like it! Don't hesitate to reach out to your Customer success Manager if you like more information.

Kind regards

Sven Valcke

Team Lead Customer Success

TJ

the J.

Store Manager

Small-Business (50 or fewer emp.)

12/21/2021

"Fun & easy to use and always"

4.5/5

What do you like best about MobieTrain?

Mobietrain is an easy, accessible tool that's always available whenever you feel like using it. Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

The end quizzes have the same questions as the learning moment itself. Review collected by and hosted on G2.com.

AO

Verified User in Oil & Energy

Mid-Market (51-1000 emp.)

9/29/2022

"I had a very pleasant experience working with MobieTrain, it's very user friendly"

4/5

What do you like best about MobieTrain?

- User friendly

- Easy to create new tracks

- Easy to copy tracks

- Easy to switch learning steps Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

- Explanation of mistakes is very vague

- The fact that you can't switch the learning moments on the same track Review collected by and hosted on G2.com.

Response from Sven Valcke of MobieTrain

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Dear,

Thank you so much for your feedback , this is well appreciated. We are aware of some of the error messages and are continuously improving these. Concerning the switching if learning paths, I would recommend reaching out to your Customer Success Manager. She/He should be able to help you out because it should be possible to move the order around in a learning path.

Kindest regards

Sven Valcke

Team Lead Customer Success

AA

Verified User in Apparel & Fashion

Enterprise (> 1000 emp.)

9/1/2021

"Mobie Train is a great tool to engage with a high number of people time delivering strong content"

4.5/5

What do you like best about MobieTrain?

Reaching out to a high number of people. Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

It would be great to receive notifications on new tracks. Review collected by and hosted on G2.com.

NW

Nathan W.

Store Manager

Small-Business (50 or fewer emp.)

12/17/2021

"Easy to use, quick product knowledge, and FUN"

4.5/5

What do you like best about MobieTrain?

Mobietrain allows me to quickly learn about the products we have in store and how to act as an associate/SFC. For management it helps us understand logistically how to do specific things, like POs in Coupa. Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

It isn't always intuitive, and sometimes the answers are subjective. Sometimes logging in/password reset can be a challenge. Less repetitive tracks and more in-depth about the why and how, especially when it comes to customer service. Review collected by and hosted on G2.com.

Recommendations to others considering MobieTrain:

If you are looking for a fun, quick way to train your staff, then Mobietrain is for you! Review collected by and hosted on G2.com.

What problems is MobieTrain solving and how is that benefiting you?

When there is not enough time or management present, this solves the problem by providing the associates with a quick guide on product knowledge and customer service. To truly affect business performance, I think Mobietrain would need to be a little more in-depth. Review collected by and hosted on G2.com.

AW

Verified User in Warehousing

Mid-Market (51-1000 emp.)

9/21/2022

"nice contact, easy program"

4/5

What do you like best about MobieTrain?

Good support when needed, user-friendly program Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

Sometimes adding extra styling tools or multiple photos in a frame (on one slide) could provide a solution Review collected by and hosted on G2.com.

AF

Verified User in Facilities Services

Mid-Market (51-1000 emp.)

10/11/2022

Business partner of the seller or seller's competitor, not included in G2 scores.

"Fun and quick way to offer content and short training to staff."

4/5

What do you like best about MobieTrain?

- user-friendly CMS system

- very accessible customer success manager

- low-threshold

- internal competition: highest scores Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

- no downloadable app: not obvious for staff to get 'app' on mobile phone

- no push notifications possible (e.g., for new info in feed) Review collected by and hosted on G2.com.

PL

Paul L.

Store Manager

Enterprise (> 1000 emp.)

9/11/2021

"Good learning app !"

4/5

What do you like best about MobieTrain?

The possibility for retail team members to get informations about new products they're receiving in their store. As it used to be difficult to find some extra informations from the one available on the website, it is now clearly gathered in the mobietrain app. Review collected by and hosted on G2.com.

What do you dislike about MobieTrain?

The traduction from english to french language is too approximative, even sometimes do not make sense. Maybe one translator chosen in each country of destination for each language could solve this.

Also, learning content sometimes arrive after the products are available for customers, making the selling process complicated for the early days. Having the informations sooner could be helpful. Review collected by and hosted on G2.com.

Recommendations to others considering MobieTrain:

Mobietrain is a great learning tool. It will help your new team members to get on the basics of their job position. And also complete training for senior/expert team members by giving them new content to keep updated. Show them how to get on a learning content and the app will guide them through the way. Mobietrain is a great learning tool. It will help your new team members to get on the basics of their job position. And also complete training for senior/expert team members by giving them new content to keep updated. Show them how to get on a learning content and the app will guide them through the way. Review collected by and hosted on G2.com.

What problems is MobieTrain solving and how is that benefiting you?

Information gathering about the new products. And more precisely, the technically innovative ones (Skate / UR / MTE / EVDNT / ...) Review collected by and hosted on G2.com.