--- title: Follett Work Orders Reviews meta_title: 'Follett Work Orders Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 72 reviews by the users' company size, role or industry to find out how Follett Work Orders works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 72 scale: '5' date_modified: '2026-07-30' parent_category: name: Asset Management url: https://www.g2.com/categories/asset-management --- # Follett Work Orders Reviews **Vendor:** Follett Software **Category:** [Facility Management Software](https://www.g2.com/categories/facility-management) **Average Rating:** 4.8/5.0 **Total Reviews:** 72 ## About Follett Work Orders Follett Work Orders is an AI-enabled work order management solution designed specifically for educational institutions managing facility maintenance. Built for K-12 schools, it centralizes and streamlines the entire work order process so staff can efficiently submit, track, and manage maintenance requests. By digitizing these workflows, Follett Work Orders reduces reliance on paper trails, minimizing the miscommunication and inefficiencies that often come with manual processes. As part of Follett Software’s integrated, AI-enabled solutions, it helps unify workflows across departments, reduce silos, and improve collaboration. The platform is designed for school administrators, facility managers, and maintenance staff responsible for keeping school environments safe, functional, and ready for learning. It is especially valuable for districts handling a high volume of maintenance requests, giving teams a more organized way to prioritize work and stay on top of facility needs. Staff can submit requests, check statuses, and communicate with maintenance personnel through a user-friendly, AI-enabled platform that simplifies day-to-day facility operations. Key features of Follett Work Orders include streamlined work order submission, real-time request tracking, and comprehensive asset management. Users can create and assign work orders in just a few clicks, helping maintenance teams respond more quickly and consistently. AI-enabled capabilities also support the intake process by helping turn incoming requests into structured, routed work orders, reducing manual triage and allowing teams to spend less time sorting through emails and more time resolving issues. The software also offers reporting and analytics tools that help administrators monitor maintenance trends, identify recurring problems, and allocate resources more effectively. This data-driven approach supports both operational efficiency and long-term cost savings. Follett Work Orders also improves communication across staff. With one centralized platform for maintenance-related activity, users can share updates, notes, and feedback more easily, helping reduce delays and misunderstandings. Its intuitive interface makes the system accessible even for users with limited technical experience. In addition to maintenance requests and asset management, Follett Work Orders includes inventory management and preventative maintenance tools. Districts can track supplies and parts across facilities, receive automated alerts when inventory runs low, and schedule recurring maintenance tasks such as inspections and cleanings. Overall, Follett Work Orders delivers a comprehensive, AI-enabled approach to K-12 facility maintenance. Its focus on digitization, organization, automation, and communication helps schools improve efficiency, support safer learning environments, and manage maintenance operations with greater clarity and control. ## Follett Work Orders Pros & Cons **What users like:** - Users find Follett Work Orders to be **extremely easy to use** , streamlining maintenance requests and asset management effectively. (3 reviews) - Users find the **simplicity of ML Work Orders** invaluable for efficiently managing maintenance requests and asset disposals. (3 reviews) - Users appreciate the **efficiency** of Follett Work Orders, noting its user-friendliness and timely results in managing tasks. (2 reviews) - Users find the **maintenance tracking** feature efficient, providing quick responses and clear visibility on asset statuses. (2 reviews) - Users find Follett Work Orders an **essential tool for managing asset disposals** , providing effective tracking and monitoring capabilities. (1 reviews) - Users find the **ease of use and comprehensive features** of Follett Work Orders essential for tracking asset disposals efficiently. (1 reviews) - Feedback (1 reviews) - Intuitive (1 reviews) - Maintenance Efficiency (1 reviews) - Organization (1 reviews) **What users dislike:** - Users express frustration over the **confusion with custom forms** , leading to unnecessary work order creation and delays. (1 reviews) - Users face **implementation delays** due to confusion with custom forms leading to unnecessary work order generation. (1 reviews) - Users face a **poor user experience** due to unnecessary submission requirements leading to confusion and operational delays. (1 reviews) - Users face challenges with **work order issues** due to automatic submissions creating confusion and unnecessary cancellations. (1 reviews) ## Follett Work Orders Discussions - [What is ML Work Orders used for?](https://www.g2.com/discussions/what-is-ml-work-orders-used-for) - 1 comment - [View Follett Work Orders pricing details and edition comparison](https://www.g2.com/products/follett-work-orders/reviews?page=6&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-07-30+16%3A26%3A33+-0500&secure%5Bsession_id%5D=a5a51b89-8688-4b14-8a3c-e2640c349042&secure%5Btoken%5D=a39b79689470661936f090426c41959f0e26207877ea27b573123722d9b56477&format=llm_user) ## Follett Work Orders Features **Asset Definition** - Asset Register - Asset Tracking - Relationships - Asset Tracking - Costs - Asset Tracking **Asset Tracking** - Status - Asset Tracking - History - Asset Tracking **Agentic AI - Asset Tracking** - Natural Language Interaction **Agentic AI - Facility Management** - Autonomous Task Execution **CMMS Platform Features** - Work Order Management - Preventative Maintenance (PM) - Predictive Maintenance (PdM) - Materials Management - Equipment Breakdown Reports - Approval Management - Task Templates - Compliance Auditing - Reporting & Dashboards **Facility Management Platform Features** - Maintenance Planning - Facility Inventory Management - Space Planning - Move Management - Service Request Portal - Reporting & Dashboards - Facility Document Storage - Mobile Field Access ## Top Follett Work Orders Alternatives - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,531 reviews) - [Fiix CMMS](https://www.g2.com/products/fiix-cmms/reviews) - 4.6/5.0 (471 reviews) - [Cryotos](https://www.g2.com/products/cryotos/reviews) - 4.6/5.0 (1,069 reviews)