--- title: Follett Facilities Schedules Reviews meta\_title: 'Follett Facilities Schedules Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 62 reviews by the users' company size, role or industry to find out how Follett Facilities Schedules works for a business like yours. aggregate\_rating: rating\_value: 4.8 review\_count: 62 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- ### Follett Facilities Schedules Pros and Cons: Top Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users find Follett Facilities Schedules to be very **easy to use** with clear scheduling and efficient communication. [(3 mentions)](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818050&qs=pros-and-cons#reviews) Users appreciate the **effective communication** in Follett Facilities Schedules, enhancing collaboration among facility users and staff. [(1 mentions)](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818027&qs=pros-and-cons#reviews) Users value the **quick customer support** of Follett Facilities Schedules, ensuring prompt resolutions for any inquiries or issues. [(1 mentions)](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=2080157&qs=pros-and-cons#reviews) Users find that **daily use is straightforward** , with clear visibility and easy scheduling through Follett Facilities Schedules. [(1 mentions)](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818004&qs=pros-and-cons#reviews) Users appreciate the **detailed organization** of Follett Facilities Schedules, which enhances event logistics and conflict management. [(1 mentions)](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818095&qs=pros-and-cons#reviews) Users find the **complexity** of options and functions can lead to confusion when submitting requests. [(2 mentions)](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1985517&qs=pros-and-cons#reviews) Users struggle with **grouping issues** , finding it difficult to differentiate between outside and building users effectively. [(1 mentions)](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1985514&qs=pros-and-cons#reviews) Users find the **learning curve steep** due to difficulties in correcting entries and lack of batch functionalities. [(1 mentions)](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818038&qs=pros-and-cons#reviews) Users find the **time-consuming features** of Follett Facilities Schedules frustrating, especially when correcting entries and managing multiple room bookings. [(1 mentions)](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1985513&qs=pros-and-cons#reviews) ### Top Pros or Advantages of Follett Facilities Schedules ##### 1. Ease of Use Users find Follett Facilities Schedules to be very **easy to use** with clear scheduling and efficient communication. [ See 3 mentions ](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818050&qs=pros-and-cons#reviews) See Related User Reviews ![Mary Ellen D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary Ellen D.") MD Mary Ellen D. Mid-Market (51-1000 emp.) 5.0/5 "ML Schedules - Wonderful Tool" What do you like about Follett Facilities Schedules? I use it quite often and I am very pleased with it as it is easy to use and has many features all in one tool that need to be covered and there is no ![Curt R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curt R.") CR Curt R. Enterprise (\> 1000 emp.) 4.5/5 "MasterLibrary Scheduling Software" What do you like about Follett Facilities Schedules? Our school district began using ML Schedules and Work Orders in 2023. We have seen a lot of value in using ML for facility reservations for all of ou ##### 2. Communication Users appreciate the **effective communication** in Follett Facilities Schedules, enhancing collaboration among facility users and staff. [ See 1 mentions ](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818027&qs=pros-and-cons#reviews) See Related User Reviews ![Curt R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curt R.") CR Curt R. Enterprise (\> 1000 emp.) 4.5/5 "MasterLibrary Scheduling Software" What do you like about Follett Facilities Schedules? Our school district began using ML Schedules and Work Orders in 2023. We have seen a lot of value in using ML for facility reservations for all of ou ##### 3. Customer Support Users value the **quick customer support** of Follett Facilities Schedules, ensuring prompt resolutions for any inquiries or issues. [ See 1 mentions ](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=2080157&qs=pros-and-cons#reviews) See Related User Reviews ![Curt R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curt R.") CR Curt R. Enterprise (\> 1000 emp.) 4.5/5 "MasterLibrary Scheduling Software" What do you like about Follett Facilities Schedules? Our school district began using ML Schedules and Work Orders in 2023. We have seen a lot of value in using ML for facility reservations for all of ou ##### 4. Daily Use Users find that **daily use is straightforward** , with clear visibility and easy scheduling through Follett Facilities Schedules. [ See 1 mentions ](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818004&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to see everything at once for regular users. Not super clear for outside requesters." What do you like about Follett Facilities Schedules? It is pretty easy for me, as a daily user in the building. I can see everything clearly and scheduling is a breeze. ##### 5. Organization Users appreciate the **detailed organization** of Follett Facilities Schedules, which enhances event logistics and conflict management. [ See 1 mentions ](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818095&qs=pros-and-cons#reviews) See Related User Reviews DJ Dan J. Mid-Market (51-1000 emp.) 4.0/5 "Good for Basic Schedule and Room Use Coordination" What do you like about Follett Facilities Schedules? I like the ways different elements are broken down to focus on the logistics needed for a particular event. It also has a very useful cross-check fea ### Top Cons or Disadvantages of Follett Facilities Schedules ##### 1. Complexity Users find the **complexity** of options and functions can lead to confusion when submitting requests. [ See 2 mentions ](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1985517&qs=pros-and-cons#reviews) See Related User Reviews ![Curt R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curt R.") CR Curt R. Enterprise (\> 1000 emp.) 4.5/5 "MasterLibrary Scheduling Software" What do you dislike about Follett Facilities Schedules? I believe because there are so many options and functions it can be a little confusing when filling out and submitting requests. However, some of the ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to see everything at once for regular users. Not super clear for outside requesters." What do you dislike about Follett Facilities Schedules? For outside users requesting space the "setup/breakdown" time is not as straightforward. I have to contact them to be sure it it accurate so that cust ##### 2. Grouping Issues Users struggle with **grouping issues** , finding it difficult to differentiate between outside and building users effectively. [ See 1 mentions ](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1985514&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Easy to see everything at once for regular users. Not super clear for outside requesters." What do you dislike about Follett Facilities Schedules? For outside users requesting space the "setup/breakdown" time is not as straightforward. I have to contact them to be sure it it accurate so that cust ##### 3. Learning Curve Users find the **learning curve steep** due to difficulties in correcting entries and lack of batch functionalities. [ See 1 mentions ](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1818038&qs=pros-and-cons#reviews) See Related User Reviews DJ Dan J. Mid-Market (51-1000 emp.) 4.0/5 "Good for Basic Schedule and Room Use Coordination" What do you dislike about Follett Facilities Schedules? It's very unforgiving when it comes to going back to correct incorrect entries. When I need to use multiple rooms for an event at our campus, I have ##### 4. Time-Consuming Users find the **time-consuming features** of Follett Facilities Schedules frustrating, especially when correcting entries and managing multiple room bookings. [ See 1 mentions ](https://www.g2.com/products/follett-facilities-schedules/reviews?filters%5Bsentiment_snippet%5D=1985513&qs=pros-and-cons#reviews) See Related User Reviews DJ Dan J. Mid-Market (51-1000 emp.) 4.0/5 "Good for Basic Schedule and Room Use Coordination" What do you dislike about Follett Facilities Schedules? It's very unforgiving when it comes to going back to correct incorrect entries. When I need to use multiple rooms for an event at our campus, I have ![Mary Ellen D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary Ellen D.") MD Mary Ellen D. Assistant Mid-Market (51-1000 emp.) 8/27/2024 "ML Schedules - Wonderful Tool" 5/5 What do you like best about Follett Facilities Schedules? I use it quite often and I am very pleased with it as it is easy to use and has many features all in one tool that need to be covered and there is no overlapping. Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? So far, I have not come across anything not to like. Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? It made reserving rooms easier as you can do it at any time. In the past we had to wait on those reserving the room. Now you can do it any time of the day. It is very convenient and easy to use. Review collected by and hosted on G2.com. Show More Response from Annie Doherty of Follett Facilities Schedules [Editedit](https://www.g2.com/survey_responses/follett-facilities-schedules-review-10058021/official_response/edit) We're thrilled to hear that you find ML Schedules easy to use and convenient for reserving rooms at any time. Thank you for sharing your positive experience! 5/28/2025 Current UserValidated ReviewerSource: Organic ![Curt R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Curt R.") CR Curt R. Community Programs Manager Enterprise (\> 1000 emp.) 4/3/2025 "MasterLibrary Scheduling Software" 4.5/5 What do you like best about Follett Facilities Schedules? Our school district began using ML Schedules and Work Orders in 2023. We have seen a lot of value in using ML for facility reservations for all of our internal and external groups. It's calendar is very beneficial for all of our district staff to have access and be able to know who is in all district spaces at all times. It's very user friendly and communicates well with all facility users involved. The customer service response time is very quick and I receive answers to any questions or issues that I might have very quickly which is very important. Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? I believe because there are so many options and functions it can be a little confusing when filling out and submitting requests. However, some of these issues is on our end and the guidelines that we set as well. Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? We do not currently have any issues regarding the scheduling system. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller DJ Dan J. Teacher, Coach Mid-Market (51-1000 emp.) 12/12/2024 "Good for Basic Schedule and Room Use Coordination" 4/5 What do you like best about Follett Facilities Schedules? I like the ways different elements are broken down to focus on the logistics needed for a particular event. It also has a very useful cross-check feature so you can get a quick look at potential conflicts. Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? It's very unforgiving when it comes to going back to correct incorrect entries. When I need to use multiple rooms for an event at our campus, I have to enter the exact same info for every room; some sort of batch function would save me valuable time. It would also be nice to have it integrated more readily across platforms -- like some sort of access from my Google calendar. It would also be great if we could save our entries, since events often repeat year-after-year, and it would be, again, a wonderful time-saver to just go back to last year's event and just have to change the date. Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? It's mainly solving coordinating events across our school so we can a) avoid conflicts/overlap when possible; b) get help with logistics when needed (e.g., tech help, building management, etc.); and c) get feedback from admin in case there are bases we don't have covered. Review collected by and hosted on G2.com. Show More Response from Annie Doherty of Follett Facilities Schedules [Editedit](https://www.g2.com/survey_responses/follett-facilities-schedules-review-10640056/official_response/edit) Thank you for sharing your feedback on ML Schedules by Follett Software. We're thrilled to hear that you find the breakdown of elements and cross-check feature helpful for event coordination. We understand your concerns about the system being unforgiving with corrections and the need for a batch function for multiple room entries. Your suggestions for integration with platforms like Google Calendar and the ability to save entries for recurring events are valuable. We'll definitely take these into consideration for future updates. If you have any more suggestions or need assistance with anything else, please feel free to reach out to us at (585) 270-6676 Option 2. We're here to help make your event coordination process smoother and more efficient. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ME mark e. project manager Enterprise (\> 1000 emp.) 12/10/2024 "Works, but getting a space scheduled at our building is tough" 4/5 What do you like best about Follett Facilities Schedules? Works pretty well...would potentially like faster/instant approval if no reservation conflict exists Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? I do not believe there is a way to copy an event on the calendar. This would allow me to create a similar event (continuing education presentations in my case) but just change the subject heading leaving the time frame identical. Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? allows me to get a room/space reserved for a continuing education presentations Review collected by and hosted on G2.com. Show More Response from Annie Doherty of Follett Facilities Schedules [Editedit](https://www.g2.com/survey_responses/follett-facilities-schedules-review-10629247/official_response/edit) Hi Mark, thank you for sharing your experience. We will look into ways to streamline the approval process for reservations. As for copying events on the calendar, we will consider adding this functionality to enhance the user experience as well. Thank you again! 5/20/2025 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 12/12/2024 "Easy to see everything at once for regular users. Not super clear for outside requesters." 4.5/5 What do you like best about Follett Facilities Schedules? It is pretty easy for me, as a daily user in the building. I can see everything clearly and scheduling is a breeze. Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? For outside users requesting space the "setup/breakdown" time is not as straightforward. I have to contact them to be sure it it accurate so that custodial time can be scheduled appropriately. I also wish on an individual user view I could make different groups different colors. I understand that all the different schools in our district are different, so I am sure the district users see it all in the view I wish I could see. To be able to see outside users in some way to differentiate our own building users would be super helpful in our high use school. Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? Having a "one stop" look for all who wish to use our spaces is great. I don't have to field calls or requests from people asking if a date is available. All staff can see and request what works for them. Review collected by and hosted on G2.com. Show More Response from Annie Doherty of Follett Facilities Schedules [Editedit](https://www.g2.com/survey_responses/follett-facilities-schedules-review-10640009/official_response/edit) Thank you for sharing your feedback on ML Schedules by Follett Software. We're glad to hear that you find it easy to use as a daily user in the building. We appreciate your input regarding the setup/breakdown time for outside requesters and the ability to differentiate groups with different colors. We will definitely take these suggestions into consideration for future updates. Ensuring accurate scheduling for custodial time is important, and we apologize for any inconvenience this may have caused. We will work on improving the clarity of this feature to better meet your needs. If you have any further suggestions or if there's anything else we can assist you with, please reach out! You can contact us at (585) 270-6676 Option 2. Thank you agagin. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JW Jason W. Principal Mid-Market (51-1000 emp.) 7/25/2024 "Great way to streamline processes and make information more transparent." 5/5 What do you like best about Follett Facilities Schedules? I like that it makes the process easy for all involved and that all the events show up on one easy to read calendar. People from inside and outside of our organization can all use the program. Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? When you first make an account and log in, it is a little confusing on how the process works. Once you figure it out it is fine. An email or tutorial with directions would work for this. Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? ML Schedule consolidated several old ways of putting in information and reserving activities and spaces into one process. Review collected by and hosted on G2.com. Show More Response from Annie Doherty of Follett Facilities Schedules [Editedit](https://www.g2.com/survey_responses/follett-facilities-schedules-review-9923689/official_response/edit) We're glad to hear that ML Schedules has made the process easy and transparent for you and your organization. We appreciate your feedback about the initial confusion and will take it into consideration for future improvements. Validated ReviewerSource: Organic ![Beth D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Beth D.") BD Beth D. Mid-Market (51-1000 emp.) 4/17/2023 "ML Schedules makes my life easier" 5/5 What do you like best about Follett Facilities Schedules? Using ML schedules gives me step by step instructions and prompts so nothing is missing from my permits. It is easy to use and makes looking at schedules and preventing conflicts a breeze. Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? I don 't really see anything I don't like about the ML Schedules. Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? Overbooking and double booking activities in the same areas Review collected by and hosted on G2.com. Show More Response from Annie Doherty of Follett Facilities Schedules [Editedit](https://www.g2.com/survey_responses/follett-facilities-schedules-review-7938695/official_response/edit) We're thrilled to hear that ML Schedules has made managing your permits easier with its step-by-step instructions and schedule conflict prevention. Thank you for sharing your positive experience! 3/1/2024 Current UserValidated ReviewerSource: Organic ![Dan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Dan B.") DB Dan B. Mid-Market (51-1000 emp.) 9/13/2023 "ML Schedule is an excellent tool." 4.5/5 What do you like best about Follett Facilities Schedules? ML Schedules brings cohesion to our scheduling process - we used to have a discombobulated Google Calendar system, but now everything is all in one place. Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? It is cumbersome to edit events that are synced from Google Calendars. That is my only complaint. Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? It used to be a little unclear whether or not our wide array of spaces were available, plus we had people overriding each other and double-booking because there was not any feedback to them on availability. ML Schedules has solved that problem. Review collected by and hosted on G2.com. Show More Response from Annie Doherty of Follett Facilities Schedules [Editedit](https://www.g2.com/survey_responses/follett-facilities-schedules-review-8606642/official_response/edit) We're glad to hear that ML Schedules has brought cohesion to your scheduling process and has solved the problem of unclear space availability and double-booking. Current UserValidated ReviewerSource: Organic ![Jared H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jared H.") JH Jared H. Mid-Market (51-1000 emp.) 3/13/2023 "ML schedules works well!" 5/5 What do you like best about Follett Facilities Schedules? The ease of reserving spaces is nice and allows for easy access at work! Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? I wish that ML schedules had a more basic option for reserviing space! Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? ML schedules helps reserve spaces for use at work! Review collected by and hosted on G2.com. Show More 9/13/2024 Current UserValidated ReviewerSource: Organic HD Hanh D. Small-Business (50 or fewer emp.) 12/5/2023 "Convivence for communication of ML schedules" 5/5 What do you like best about Follett Facilities Schedules? ML Schedules works well communication between district and schools for scheduling any events. Review collected by and hosted on G2.com. What do you dislike about Follett Facilities Schedules? We’re satisfied with the ML scheduler. So far, so good, except I wish there were a link directly in emails to approve. Review collected by and hosted on G2.com. What problems is Follett Facilities Schedules solving and how is that benefiting you? Communication between district and school Review collected by and hosted on G2.com. Show More Response from Annie Doherty of Follett Facilities Schedules [Editedit](https://www.g2.com/survey_responses/follett-facilities-schedules-review-8969541/official_response/edit) We're glad to hear that ML Schedules is working well for communication between your district and schools. We appreciate your feedback about the email approval process and will definitely consider it for future improvements. 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