The data it provides is helpful. On the surface, what it does it valuable. I have no qualms with the concept of their product. My issues are in the execution of it. Review collected by and hosted on G2.com.

1. The MixMax tracking pixel has a destroyed domain reputation which in turn blocked our emails from recipients using Barracuda. Pretty big deal.

2. Their support is horrible. I'm assuming they're running a lean team, but this is beyond the worst I've seen. The chat isn't answered. There is a bot, but they will EMAIL YOU when they respond to your chat. Why even have a chat at that point? The support email address is buried (as many SaaS companies are deciding to do). Review collected by and hosted on G2.com.

The templates and sequences are absolutely fantastic! I do project management and when I assign new projects to staff, I've setup a sequence that basically does my job for me and does automatic check-ins. I make deliveries to clients - all via templates and sequences too. Mixmax quite genuinely saves me at least 20 hours per week! Review collected by and hosted on G2.com.

The only thing that is a shame is that it's just a Google Chrome extension. If it was its own mailing app and could be used cross-platform or on mobile that would be awesome. Other than that, it's great! Review collected by and hosted on G2.com.

Email Tracking

I know exactly when a client opened or clicked — super helpful for international sales across time zones.

Sequences (Follow-ups)

I can set polite, automated follow-ups that feel personal. Saves me from forgetting or manually chasing leads.

Email Templates

Great for reusing offers, introductions, and pricing messages — especially when selling the same product in multiple markets.

Polls + Meeting Scheduler

I love embedding a poll like:

“Does this budget work for you?” with options like “Nailed it” 😄

Or inserting a calendar link right into Gmail.

Works Inside Gmail

No switching tabs or logging into a separate CRM just to send smart emails. Review collected by and hosted on G2.com.

UI Can Feel Overloaded

Some parts (like the sequence builder or rules) feel cluttered or unintuitive at first.

Pricing for Small Teams

It’s not the cheapest tool if you're a solo consultant or just starting. Worth it long-term, but hurts a bit upfront.

No Native Mobile App

Sometimes I want to check sequences or schedule from my phone, but mobile support is limited.

Occasional Gmail Sync Glitches

Rare, but sometimes Gmail lags when MixMax loads — especially in heavy inboxes. Review collected by and hosted on G2.com.

My favorite Mixmax features are Email Templates (using for custom email signatures and commonly used messages), Reminders to bring emails back so I can follow-up, and Send Later so I can work incognito at night to catch up without people knowing I am working after hours. I started using Mixmax before Gmail had their snooze and send later features and even though they have the same features, I am still loyal to Mixmax. I literally cannot live without Mixmax in my real estate business! Review collected by and hosted on G2.com.

If I have scheduled an email to Send Later and then have to make edits, I used to be able to make those changes within the Outbox portion of Mixmax. Now I have to reopen it as a Draft in my Gmail inbox and then reschedule it. Mixmax also interferes with another Chrome extension I'd like to use (Text Blaze). Review collected by and hosted on G2.com.

Mixmax has become an essential tool in my daily workflow. As someone working in marketing and outreach, I truly appreciate how effortlessly it integrates with Gmail — with just one click, I can insert templates, launch sequences, and manage communication at scale.

The ability to track email opens, bounces, and engagement in real time is incredibly valuable. One of my favorite features is being able to monitor my entire team's workload and performance from a single dashboard — it’s a huge time-saver and improves our efficiency.

Overall, Mixmax has elevated how we handle outbound communication and internal collaboration. Highly recommended for anyone looking to streamline email outreach and gain meaningful insights from it. Review collected by and hosted on G2.com.

Honestly, it’s hard to choose just one thing — I genuinely like everything about Mixmax. From the smooth Gmail integration to the ability to create and send sequences, track open rates, monitor bounces, and manage team performance — every feature feels thoughtfully designed and super convenient. It truly makes email outreach smarter and more efficient. Review collected by and hosted on G2.com.

There are many things I enjoy about Mixmax. The templates are easy and a time saver when I am sending out multiple emails. Tracking when emails are opened is another one of my favorite features. It has allowed me to communicate with clients better and has helped with troubleshooting firewalls with emails as well. I use Mixmax EVERYDAY!! Review collected by and hosted on G2.com.

There really is no downside to using Mixmax. I have recommended it to many people and everyone get's as hooked as I am. Review collected by and hosted on G2.com.

The way it operates seamlessly with my email, providing features and value add that is quickly accessible and brought forward. In particular, I love the email tracking of receipt/read, and I use the templates to quickly create best practice email bodies. I haven't checked out the AI yet but Id imagine if they stay true to design it will be highly complementary. Review collected by and hosted on G2.com.

I've not experienced much downside - I suppose there are many other features Im not using and it would be great to have an interactive way to learn and apply them for even greater productivity (but thats mostly my fault). Review collected by and hosted on G2.com.

it tells me when clisnt has opened and read emails it is great Review collected by and hosted on G2.com.

all good nothing further, as b4 was glitchy but now it is all good and nothing to complain ablut Review collected by and hosted on G2.com.

Mixmax has saved me so much time with both templates and sequences. My favorite part is that I'm able to see who's seen my email and that makes it way easier to know if someone is actively opening my emails or if they're just ghosting me. Review collected by and hosted on G2.com.

Some tutorials are hard to find. I've been wanting to avoid seeing attachment previous every time I attach a new document to an email. I haven't found a way to stop this. Review collected by and hosted on G2.com.

I like that I can see when people read my emails so I know they have seen them. I like the templates and creating them is simple. It makes my life much much easier as I use templates every day for various different tasks.

Simple to set up. Easy to share your templates with others too. Review collected by and hosted on G2.com.

Mixmax does exactly what I want it to do. I probably don't know how to use most of the functions but for what I use it for it is great. Review collected by and hosted on G2.com.