Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"A Clean UI and AI Smart Scheduling = Gamechangers!"
3.5/5
What do you like best about Mixmax?

The clear UI is great. For Sequences the AI Smart Scheduling has been a huge asset! Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I wish we had the ability to modify our email max for the day as some users may need more/less. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax
Edit edit

Hey, thanks so much for the review!

I'm also personally a huge fan of the AI Smart Scheduling. It's made the rounds among the team as one of our favorite features :)

Thanks for the feedback too. Definitely going to bring this up to the team.

Cheers,

Nate

Erik S.
ES
Erik S.
Owner
Small-Business (50 or fewer emp.)
"Organizational and time saving game changer!"
5/5
What do you like best about Mixmax?

Mixmax has changed my life! I own 5 businesses and have to send a lot of outbound communication including monthly emails to over 200 customers to verify if they want an order, what they want, etc.

Mixmax allows me to sequence out those emails and also to auto reply if there's no activity on the thread. What used to be 15+ hours of manual work is now 30 minutes or so.

I also use the email templates for the dozens of standard emails I send for my various businesses. The templates allow me to easily send responses (or outreach) as well as automatically attaching decks, docs, etc.

It is worth every penny and I wish I'd had Mixmax years ago!

This is a MUST for efficiency, organization, tracking, etc.

100% recommend! Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I can't say there's anything I dislike. I don't use CRM software so maybe if there was some built in CRM that could be helpful Review collected by and hosted on G2.com.

Verified User in Staffing and Recruiting
US
Verified User in Staffing and Recruiting
Small-Business (50 or fewer emp.)
"Life changing tool for work!"
5/5
What do you like best about Mixmax?

I love that I can add collaborators to my emails. Having my coworkers as collaborators means that If someone forgets to add them to a thread/reply, they'll still have access to see the replies (which is really time saving and a blessing for when I am out of office!). Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Nothing at all! Mix max is so easy to use and it will definitely change the game in your workplace. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax
Edit edit

Hey, thanks for the review!

Love hearing Mixmax has been a game changer for your team. Collaborators is one of those features that quietly saves a ton of time, especially when someone forgets to CC a teammate or when you’re out of office and others still need full context to keep things moving.

Also glad reminders are helping you stay on top of follow-ups when you haven’t heard back.

Mustafa E.
ME
Mustafa E.
Sr. Customer Success Manager
Mid-Market (51-1000 emp.)
"It is such a mighty tool that handles all my daily campaign work"
5/5
What do you like best about Mixmax?

It is seamless to install and work with. Everything is functioning smoothly. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

They can integrate more AI and add calling and call-log. This is something companies are looking for. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax
Edit edit

Thanks Mustafa for updating your review and for sharing your experience with Mixmax. We’re glad to hear Mixmax has been easy to install, smooth to use, and helpful across your day-to-day campaign work. It’s great to know features like campaigns, tracking, Salesforce logging, and scheduling are supporting your workflow.

We also appreciate your feedback on adding more AI capabilities, along with calling and call logging. That kind of functionality is clearly top of mind for many teams, and feedback like yours helps us better understand where customers want to see the product evolve.

Thank you again for your review and for being a Mixmax customer :)

Brandon W.
BW
Brandon W.
Senior Content Marketing Manager
Mid-Market (51-1000 emp.)
"The Modern Day Tracking Email Package"
4/5
What do you like best about Mixmax?

Mixmax was a colleague's recommendation and I like it so much for my work email that I purchased it for my personal email shortly thereafter.

The remind me feature is really great because you can pick any date and time for the app to remind you of the email. And, you can even put a note in the reminder so you don't get confused what you're supposed to do when you get the reminder. This is huge for me because in my role I do a lot of outreach and need to follow up with contacts, and this is a great reminder feature located within Gmail.

When I was out of work and reaching out to recruiters and hiring managers, I used Mixmax daily so I knew when they engaged with my emails. I was also recommending it to others who were looking for work as well. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I wish tracking link clicks was offered at the lower plan but I get it, they're a software company trying to get upgrades from customers. Recently, the lightning bolt in Gmail stopped showing and tracking the engagement of my emails but I reached out to their support team and they resolved the issue within a few days. They even responded after their help center hours stated so that was nice to see too.

I wish email opens were able to be tracked when sending to multiple people in the same email, too (for the lower plan). Recently (~May 2025), they dropped the number of monthly tracking from 100 to 20 on the free plan—huge bummer! Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax
Edit edit

Thank you for using Mixmax across both your work and personal email — that's the kind of endorsement we don't take lightly. And glad to hear the support team came through for you on the lightning bolt issue.

We hear you on the free plan changes. As we've invested more in the platform — AI capabilities, deeper Salesforce integration, smarter scheduling — we've had to adjust how we package the free tier. We know that's frustrating, especially for long-time users.

Appreciate the kind words at the end — we'll keep working to earn them.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Great tool for tracking email "
4/5
What do you like best about Mixmax?

being able to manage my outbound sequences and know who is opening emails and are generally hotter leads is great and helps with my outbound strategy Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Every once and a while, i seem to get inaccurate times where all opens have the same time/date on them across multiple people, which doesnt seem to be accurate Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax
Edit edit

Hey, thanks for the review!

Glad Mixmax is helping you scale outbound sequences and use engagement signals to prioritize hotter leads, especially as a small team reaching a global market.

On the open time/date issue: appreciate you flagging that. Seeing multiple opens display with the same timestamp can definitely look wrong and it’s worth investigating. If you can share an example (campaign name + approximate date/time range, and whether it was opens on a single email or across multiple steps), our support team can dig into what happened and confirm whether it’s a display/reporting bug or something specific to how those opens were recorded.

Thanks again for taking the time to share this feedback.

Nate, Mixmax

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"I love being able to automate sequences!"
5/5
What do you like best about Mixmax?

Ability to use templates, personalization options Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Nothing, I really like all the features and it help me save time Review collected by and hosted on G2.com.

Response from Nick Butler of Mixmax
Edit edit

Hi there!

Thanks for your great review. The whole team and I are thrilled to hear that we are providing exactly what you need to get your work done easier.

EP
Edoardo P.
Manager
Mid-Market (51-1000 emp.)
"Very Useful All Around"
5/5
What do you like best about Mixmax?

Very useful. It helped me manage my agenda and keep my schedule organized. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Honestly, nothing to complain about—it's really great. It boosted my productivity, and it was very easy to integrate with Gmail. Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax
Edit edit

Thanks for the review, Edoardo! One of our top priorities is keeping everything very easy to use right from Gmail.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Affordable, Easy Setup, and Perfect Email Timing Insights"
4.5/5
What do you like best about Mixmax?

Affordable, easy to set up and tells the best time to email a prospect Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Removing mixmax signature towards the end of the email could be a lil annoying Review collected by and hosted on G2.com.

Response from Nate Punzalan of Mixmax
Edit edit

Thanks for the review! Glad Mixmax has been affordable, easy to set up, and helpful for timing outreach to prospects. Also great to hear you’re getting value from tracking, meeting scheduling, and note taking.

On the Mixmax signature: understood. Little formatting steps add friction when you’re moving fast. We appreciate you calling that out, and we’ll keep looking for ways to make the compose/send experience smoother so you can stay in flow.

Carly B.
CB
Carly B.
Executive Director
Small-Business (50 or fewer emp.)
"So Helpful!"
5/5
What do you like best about Mixmax?

I LOVE Mixmax's "Remind Me" feature. I use this about 20 times a day. I use my email inbox as my to do list and it is amazing for sending me reminders on the day I indicate. I also never miss following up with anyone as they always send the email right back to my inbox on the time I indicate! Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I like it all! I have not been able to figure out how to use the Remind Me feature from Mobile but that could be more of a me problem than a Mixmax problem :) Review collected by and hosted on G2.com.