Hey, thanks for the review!

Really glad Mixmax helped you tailor follow-ups by persona (editing steps one by one) and that the email count/tracker made it easier to plan your day, especially with 175 emails running automatically. Also happy the initial setup was seamless.

On reliability: I hear you, and that’s not the experience we want. When Mixmax goes down and blocks you from sending, it directly hurts your workflow. If you can share roughly when this happened (date range/time zone) and whether it was compose/sending, the extension, or sequences specifically, our team can investigate and make sure the underlying issue is addressed.

Thanks again for taking the time to share this feedback.

Nate, Mixmax

Thanks for the review, Chloe!

Really glad Mixmax has been easy to pick up without training, and that you’re getting value from being able to update emails, add plugins/CTAs, and track clicks so you can drive more interaction from clients. Also great to hear it’s helping you efficiently reach your database for events and projects.

Thanks for this, Zacchary!

Glad Mixmax is helping you streamline outbound once it’s set up, and that read/open rates and stats are giving you a clearer view of ROI on what you’re sending and what you’re investing in the tool. Also great to hear it’s enabling consistent volume (500–1000 emails/week) so you can reach prospects you’d miss with calls alone.

On Outlook: totally fair feedback. Mixmax tends to feel most seamless in Gmail, and we know Outlook users can run into extra friction around signatures and formatting. If you’re open to it, sharing what’s been most time-consuming (signature behavior, formatting consistency, editor quirks, etc.) would help us prioritize improvements and point you to any best-practice setup that reduces that initial overhead.

Thanks again!

Nate, Mixmax

Hi! Thanks for the review. Great to hear Mixmax is helping you manage outreach, automate drip campaigns, and streamline meeting scheduling.

We hear you on the UI and discoverability of certain features. We’re continuing to make the product clearer and improve how our help content is surfaced so it’s easier to find what you need in the moment. If you’re open to sharing which areas felt hardest to navigate, please reach out via in-app chat—your specifics help us prioritize improvements.

Thanks again for the feedback.

Hey Emma, thanks for taking the time to write this.

I’m glad Mixmax is saving you time and helping with deliverability, shared visibility, and automated follow-ups. And I hear you on the frustration when new features get enabled without clear notice. Even when the feature is helpful (like holiday-aware sending), surprises in a workflow tool can feel disruptive.

Your feedback is clear: if a new capability is going to be turned on by default, you want a heads-up and an easy way to disable it on day one. We appreciate you calling this out, and we’ll keep improving how we communicate product changes and how much control admins and users have over feature rollouts.

Cheers,

Nate, Mixmax

Thanks for updating your review and for sharing your experience with Mixmax. We’re glad to hear the combination of email tracking, scheduling links, automation, and AI-assisted features has been helping your team reduce manual work, improve coordination, and stay on top of follow-ups more effectively. It’s especially great to know these features are helping you communicate more confidently across cross-functional teams and external stakeholders.

We also appreciate your feedback about engagement notifications feeling noisy at times when working across larger stakeholder groups. That’s helpful input, and it highlights how important it is for alerts to feel useful without becoming distracting.

Thank you again for your review and for being a Mixmax customer! :)

Hey Julien, thanks for the review! Glad the core Mixmax experience is already doing what you need, especially for saving time preparing for conferences and running webinar outreach, and for keeping you alerted to activity so you can revive conversations with better timing.

On Google Contacts sync and the list cleanup being blocked: that sounds frustrating, and it shouldn’t feel like you’re stuck with an unmanageable list. If you can share a bit more about where you’re seeing the “blocked” option (and ideally a screenshot), support can help confirm what’s happening and walk you through the best way to clean or control the synced contacts in your setup.

Thanks again for taking the time to share this feedback.

Thank you, Christophe, for updating your review and for sharing your experience with Mixmax. We’re glad to hear the email read receipt details, including open time and location, have been especially valuable for you. It’s great to know those insights are helping you confirm recipient engagement and give you more confidence in your follow-up process.

We also appreciate your feedback about availability beyond the browser extension. Convenience and flexibility matter, and comments like this help us better understand how customers want to use Mixmax in their day-to-day work.

Thank you again for your review and for being a Mixmax customer :)

Hi Aimee, thanks for such a detailed review.

I’m really glad Mixmax has been valuable for tracking email engagement (who opened, when) and helping you time your next steps. It’s also great to hear setup was straightforward, and that our chat support helped you get through the initial learning curve with sequences.

On that note, we hear you on sequences feeling a bit challenging at first. We’re continuing to improve onboarding and in-product guidance so that core workflows like sequences feel more intuitive without needing a support assist.

And on CRM: totally fair request. Mixmax is designed to work alongside CRMs rather than replace them, but we’re always looking at ways to make the CRM experience feel tighter inside Mixmax through integrations and workflow improvements so you can stay in one flow more often.

Thanks again for recommending Mixmax, and for calling out the scalability upside as your team grows.

Nate, Mixmax