--- title: Mixmax Reviews meta\_title: 'Mixmax Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1461 reviews by the users' company size, role or industry to find out how Mixmax works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 1461 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration ---

# Mixmax Reviews & Product Details

Visit Website

Mixmax is the sales engagement platform that works inside your inbox — Gmail and Outlook. Track every email, automate your follow-up, and book meetings without ever leaving the tab you already work in. Most sales tools make reps go somewhere else to do their job. Mixmax doesn't. You see who opened, clicked, and replied in real time. You build sequences that send and follow up on their own. You drop in one-click scheduling links and let meetings book themselves. And everything logs to Salesforce and HubSpot automatically — no copy-paste, no tab-switching, no end-of-day CRM cleanup. Where most tools stop at the send, Mixmax keeps going. It reads every signal across your inbox, sequences, and meetings, then tells each rep which accounts need attention right now and what to send next. That's the follow-up game — the gap between "sequence sent" and "deal closed," where deals are actually won or lost. Under the hood, Mixmax Intelligence turns those signals into the next move: a drafted reply, a smart send time, a follow-up that's gone cold and needs a nudge, a meeting summary synced to the CRM the moment the call ends. It runs where your team already works, so adoption is automatic — no new tool to log into, no workflow to relearn. Teams see results fast: • 52% average reply rates (vs. a 2–3% industry average) • 67% open rates with AI-optimized Smart Send timing • 90% rep adoption (vs. ~30% for most sales tools) • 2+ hours saved per rep, per day • Positive ROI in about 4 months — with value on day one Mixmax fits sales teams that live in Gmail or Outlook and run on a real CRM — from founders sending their first sequences to revenue teams standardizing follow-up across every rep. Start free with email tracking, scheduling, and templates, then add Copilots for your inbox, meetings, and outbound as your team grows.

* * *

Product Website
 Mixmax
Seller
 [Mixmax](https://www.g2.com/sellers/mixmax)
Discussions
 [Mixmax Community](https://www.g2.com/products/mixmax/discuss)
Languages Supported
 

English

Solution Type
 
All-in-One

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## Pricing

Pricing provided by Mixmax.

### Inbox Copilot

$29.00

1 per user/month (billed annually)

[
View More Pricing Information
](https://www.g2.com/products/mixmax/pricing)

## Mixmax Integrations
(11)

What do users say about integrations?

Verified by Mixmax

[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Agentforce Sales (formerly Salesforce Sales Cloud)

](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Meet

](https://www.g2.com/products/google-meet/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Google Workspace

](https://www.g2.com/products/google-workspace/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

HubSpot Sales Hub

](https://www.g2.com/products/hubspot-sales-hub/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

LinkedIn Sales Navigator

](https://www.g2.com/products/linkedin-sales-navigator/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Microsoft Outlook

](https://www.g2.com/products/microsoft-outlook/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

RB2B

](https://www.g2.com/products/rb2b/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Salesforce Headless 360 Platform (formerly Salesforce Platform)

](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Seamless (formally Seamless.AI)

](https://www.g2.com/products/seamless-formally-seamless-ai/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Slack

](https://www.g2.com/products/slack/reviews)[

 ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image")

Zapier

](https://www.g2.com/products/zapier/reviews)

Show More

  

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
UC

Verified User in Construction

Small-Business (50 or fewer emp.)

6/13/2025

"Bad support + corrupt tracking pixel"

0/5

What do you like best about Mixmax?

The data it provides is helpful. On the surface, what it does it valuable. I have no qualms with the concept of their product. My issues are in the execution of it. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

1. The MixMax tracking pixel has a destroyed domain reputation which in turn blocked our emails from recipients using Barracuda. Pretty big deal.

2. Their support is horrible. I'm assuming they're running a lean team, but this is beyond the worst I've seen. The chat isn't answered. There is a bot, but they will EMAIL YOU when they respond to your chat. Why even have a chat at that point? The support email address is buried (as many SaaS companies are deciding to do). Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

Before the tracking pixel issues, it was beloved by our entire team. However, we can't have vital emails blocked in the middle of a contract signing which is what happened thanks to that dang MixMax pixel. Review collected by and hosted on G2.com.

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Response from Nate Punzalan of Mixmax

[Editedit](https://www.g2.com/survey_responses/mixmax-review-11293182/official_response/edit)

Thank you for sharing this feedback — and I'm sorry for the frustration you experienced. You're right that the tracking pixel domain reputation issue was a serious problem, and I understand how disruptive that must have been mid-contract signing.

Since your review, we've resolved the underlying domain reputation issue that was causing emails to be blocked by services like Barracuda. We've also made improvements to our support experience to ensure faster, more responsive communication.

If you're open to giving Mixmax another look, we'd love to make it right. Feel free to reach out to us directly at support@mixmax.com.

Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Telecommunications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Telecommunications")
UT

Verified User in Telecommunications

Small-Business (50 or fewer emp.)

2/15/2022

"Intuitive, user-friendly communications platform"

0/5

What do you like best about Mixmax?

After sending out an email sequence to a group of people, the tracking and insights are incredibly powerful and the dashboards convey a lot of information at a glance. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

The Salesforce-to-MixMax integration can be tricky sometimes which requires more work on the user's side to get leads loaded into a sequence to be deployed to targets. Review collected by and hosted on G2.com.

Recommendations to others considering Mixmax:

MixMax can be an extremely powerful tool when leveraged fully by organizations looking to expand their lead outreach. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

MixMax has helped me laser-focus on leads that are warm - the email insights make it easy to track leads that have been engaging with content by opening emails and clicking links. Review collected by and hosted on G2.com.

Show More

2/15/2023
Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Management Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Management Consulting")
AM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

10/21/2021

"Good software but overpriced and Refused to accommodate business changes or make adjustments"

0/5

What do you like best about Mixmax?

I like the template's features because each email leaving our business sounds uniform. I also love the email reminder that I can set for any chosen time or date because it auto archives until that time. For an operations manager who can keep ten or fewer emails in their inbox at any given time, this is something i never want to live without again. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

I would like to see more options within the sequence feature, and a tutorial guide or bullet point onsetting various things up so I do not have to contact someone for a future appointment when the task is urgent. There was not much support for setting up a large company and when I renewed my contract the sales team told me that it was possible to switch plans or licenses but when the 6-month mark came for the next payment they refused the changes because "contract". Our support representative changed so many times that we lost track of who to even call for assistance. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

The benefits of Mixmax are easier training transitions, fewer emails and more efficient scheduling of our clients. Review collected by and hosted on G2.com.

Show More

Response from Nick Butler of Mixmax

[Editedit](https://www.g2.com/survey_responses/mixmax-review-5072589/official_response/edit)

Hello!

I'm sorry to see your review title and rating - While I'm glad you have good feelings about using our product, it sounds like perhaps a miscommunication with our tech support queue. Please reach out to me here and I'll do my best to help!

3/17/2022
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Cez K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Cez K.")
CK

Cez K.

SEO Expert in the Travel Industry

Small-Business (50 or fewer emp.)

2/15/2021

"MixMax team is dishonest and proud of tricking its loyal customers"

0/5

What do you like best about Mixmax?

It helped us automate our outreach process Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Once you use it for a few months/years it becomes difficult to switch to other solutions. It's not a problem when everything works fine, but after using their paid premium services for a few years, and recommending it to a few people, I asked for the referral reward that they advertise and Tym, their customer support treated me like I was looking for freebies. Then, he tricked my business partner into accepting a worthless upgrade, which they didn't even apply in the end (unlimited tracking, which reached the limit after just 3 days). We do not need tracking, just the bulk emails option, and Tym said we cannot and will not receive any services for free. I don't understand how paying them for a few years, and the being their ambassadors to others, can be considered "free" but their customer service does not really care about that.

By far the worst customer service possible. So bad, that it forced us to look for alternatives and it turns out their competitors offer the same services at fraction of their prices.

There are much better and cheaper alternatives:

Vocus IO

Mailtag IO

I recommend getting services that MixMax provides from another, more honest, company. Review collected by and hosted on G2.com.

Recommendations to others considering Mixmax:

Consider MixMax alternatives to save yourself from disappointment. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

Sending bulk personalized emails Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Mid-Market (51-1000 emp.)

8/6/2019

"Horrible Platform"

0/5

What do you like best about Mixmax?

Automated email platforms are the future, although this isnt the one Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

- Dated UI

- Cant change sequence steps in retrospect

- Cant add manual email steps Review collected by and hosted on G2.com.

Recommendations to others considering Mixmax:

Look elsewhere Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

Haven't realized any benefits and am trying to get out of our contract for Outreach or Salesloft Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

  

 ![Verified User in Public Relations and Communications](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Relations and Communications")
AP

Verified User in Public Relations and Communications

Small-Business (50 or fewer emp.)

1/23/2019

"Abysmal Customer Service; Game-Breaking Bugs"

0/5

What do you like best about Mixmax?

The sequence functionality was cool, when it worked. But it doesn't. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Broken emails, bad reports, formatting errors. The worst Customer Service I've ever seen. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

None, anymore. We were trying to use mail merge and email tracking but those failed abysmally. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising")
AM

Verified User in Marketing and Advertising

Small-Business (50 or fewer emp.)

7/5/2018

"App extension conflict - no refund given"

0/5

What do you like best about Mixmax?

It's the most elegant solution for a calendar invite out there. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Their customer service. I had a problem where my gmail was fuzzy and not working properly. The customer service told me that there was likely an extension conflict and that I should send them a screenshot of my extensions. I did so, then they asked me to start testing which ones worked together and didn't.

What?

They had the list of extensions. They are perfectly capable of going in to their own account, loading the list of extensions I have, and testing it themselves. I paid for this service. I am not paid by them to do their QA. In addition, they refused to refund my money due to it being an extension conflict. As I had moved banks from when I had signed up and paid - I couldn't do a chargeback. Review collected by and hosted on G2.com.

Recommendations to others considering Mixmax:

Don't use them. They don't refund your money if there's a problem and they don't care about other browser extensions. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

The product is great, as long as you have no other extensions in gmail. Neither the extension or the team play nice with others. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

  

 ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software")
UC

Verified User in Computer Software

Small-Business (50 or fewer emp.)

7/17/2018

"Bugs is the key factor here "

0/5

What do you like best about Mixmax?

Probably only good part of it is that there are quite a lot of features. But again, most of them don't even work the right way. Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

Everything as nothing actually works. From sequences to email tracking, everything was working incorrectly. Not to mention that I had to re-do my sequences, templates and everything else, just because the Mixmax page just goes down or there's something lagging from their side. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

Sales emails outreach - good for bulk sending and monitoring campaigns. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

  

 ![Verified User in Animation](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Animation")
AA

Verified User in Animation

Small-Business (50 or fewer emp.)

12/13/2018

"Great at first. It's going down."

0/5

What do you like best about Mixmax?

Everything (till my email started landing in spam). Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

- Make gmail slower

- Customer took forever (wasn't like this before)

- Since Nov 18, all my mail goes to spam (tried polymail and it's works) Review collected by and hosted on G2.com.

Recommendations to others considering Mixmax:

i dont recommend it. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

Tracking, canned messages, sequences. Review collected by and hosted on G2.com.

Show More

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

  

 ![Charles C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Charles C.")
CC

Charles C.

Advisor

Small-Business (50 or fewer emp.)

1/17/2018

"pricing changes and bad customer support"

0/5

What do you like best about Mixmax?

gives me in depth analytics and mail merge capabilities to give the most bang for the buck Review collected by and hosted on G2.com.

What do you dislike about Mixmax?

they offered me an account at $22 so i signed up. for subsequent accounts that i created for our teammembers, they bumped it up to $29. when i asked them to fixed it they refused. Review collected by and hosted on G2.com.

What problems is Mixmax solving and how is that benefiting you?

seeing who opens my e-mails, sending emails at scale. analytics dashboard

templates Review collected by and hosted on G2.com.

Show More

1/30/2018
Current UserValidated ReviewerIncentivizedSource: G2 invite

## Questions about Mixmax? Ask real users or explore answers from the community

Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights.

[
Ask about Mixmax
](https://www.g2.com/products/mixmax/discussions/new)

 ![Shannon H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shannon H.")
SH

Shannon Hennig
•
Last activity over 6 years ago

What Mixmax feature do you find most useful for maintaining good relationships with leads?

2 Upvotes

3

[
Join the conversation
](https://www.g2.com/discussions/what-mixmax-feature-do-you-find-most-useful-for-maintaining-good-relationships-with-leads)

 ![Leland B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Leland B.")
LB

Leland Brandt
•
Last activity about 6 years ago

What features am I overlooking besides reminders, scheduling and templates?

4 Upvotes

4

[
Join the conversation
](https://www.g2.com/discussions/what-features-am-i-overlooking-besides-reminders-scheduling-and-templates)

[
View all Discussions
](https://www.g2.com/products/mixmax/discuss)

## Pricing Options

Pricing provided by Mixmax.

### Inbox Copilot

$29.00

1 per user/month (billed annually)

### Meeting Copilot

$29.00

1 Per user/month (billed annually)

### Engagement Copilot

$49.00

1 Per user/month (billed annually)

[
View More Pricing Information
](https://www.g2.com/products/mixmax/pricing)

Mixmax Comparisons

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4.3/5(3,574)

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4.5/5(4,287)

[
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##### ##### Mixmax Features

Analytics

Open Rates

Link Activity

Attachment Activity

Customizations

Email Platform Integration

Email Scheduling

Real-Time Notifications

Integrated Workflows

Task Management

Email Tracking/Automation

CRM Integration

Repeatability and Reportability

Content Management

Workflow Management

Workflow Performance

[
View More Features
](https://www.g2.com/products/mixmax/features)

## Top-Rated Alternatives

[

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Salesloft

4.5/5(4,287)

](https://www.g2.com/products/salesloft/reviews)

[

 ![Outreach](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Outreach")

Outreach

4.3/5(3,574)

](https://www.g2.com/products/outreach/reviews)

[
View All Alternatives
](https://www.g2.com/products/mixmax/competitors/alternatives)

##### Categories on G2

[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Business Scheduling](https://www.g2.com/categories/business-scheduling)

[AI Sales Assistant](https://www.g2.com/categories/ai-sales-assistant)[Sales Engagement](https://www.g2.com/categories/sales-engagement)[Business Scheduling](https://www.g2.com/categories/business-scheduling)[Email Tracking](https://www.g2.com/categories/email-tracking)[Sales Performance Management](https://www.g2.com/categories/sales-performance-management)[Google Workspace for Sales](https://www.g2.com/categories/google-workspace-for-sales)

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