One of the characteristics that follow this system, in an extraordinary way, is that their functionalities are totally extendable, which means a good stability of the store that is exercised in these areas based on the electronic commerce, mentioning that it is customization to the scope of any client that is in these digital lines based on the sales by means of a code of templates of the respective page, or even integrate better services that improve the integrity and maneuverability of the operators governed by these pages dedicated to digital marketing at large business scales, and especially better adaptations to new versions that run through this server. Review collected by and hosted on G2.com.

The area of administration of Miva has not been the easiest to use later, since it maintains errors that are not yet established and fixed in the system, since they come to continue failing in the prevalent interfaces of the software, being a problem to an intermediate scale that has not yet been presented adjacent solution, in other more outstanding aspects we can emphasize that at the moment it lacks some methods that are of great importance for the emergence of the system and of the company that uses that server, since it lacks social capacity in the external registries that are kept every time some user registers to the facilities. Review collected by and hosted on G2.com.

Technical Support is top-notch. Questions are answered quickly, professionally and proficiently. Review collected by and hosted on G2.com.

Documentation of the custom coding and configuration could be better. Review collected by and hosted on G2.com.

Our company has used Miva for 19 years, and have our site hosted with Miva for the past 6. They are responsive to issues and outages that have been caused by config errors on our side or dns attacks. They continue to improve and innovate. They have integrated our ERP system and fraud detection service. Our site had an error the Saturday night of Memorial Day weekend- I emailed their VIP service group and it was fixed within an hour- service like this speaks wonders for their support operation. Review collected by and hosted on G2.com.

For us there are none- any limitations on our ecom operation is not because of Miva. Review collected by and hosted on G2.com.

I like that any and every time I've needed anything I could talk to someone who knew what they were talking about immediately and usually any minor technical problems are solved in less than 30 minutes. Review collected by and hosted on G2.com.

Can't think of anything worth mentioning that would be important for anyone considering Miva. Review collected by and hosted on G2.com.

This e-commerce platform is pretty awesome. It gives a detailed explanation of how to get started which is quite helpful and informative. It also is supportive of individual merchants to scale up their business. I really like their blog content as its good and useful for the users. Overall that has been a good platform for my e-commerce business . Review collected by and hosted on G2.com.

The this that I dislike is about the technical aspects of this e-commerce platform. Sometimes I feel that to be a pretty complicated system to use for my business. I didn't like it that when it comes to pricing for their services. All over there are some changes needed to be fixed for a better experience of the services. Review collected by and hosted on G2.com.

Support has always been top notch. even though we use it very little. We have used Miva for 15 + years and have never been disappointed with the platform. To be up front when we started with Miva I had no idea the difference in all these platforms. We say it as a platform that would work for us. As time went on we looked at several other platforms but they never measured up. What we really like it the ability to customize the programming to us. Miva has continually added and upgraded the platform and got better each time. We are a relativity small company but has grown due to the platform. At this point i cannot even think of changing as this has worked and continues to work great for our company. Review collected by and hosted on G2.com.

Need more detail in videos, sometimes they only give one scenario. Example under the Marketing video it would be nice to see more information on how to set up the pricing. Each Type is different but video only shows one type. That would be helpful. The videos are great but more details would be great. Example in marketing setting up price groups there is limited information and only one thing showing how to set up. there and would lick to see each aspect of setup ( would also save support calls). Hope to see pricing remain affordable. Review collected by and hosted on G2.com.

Great support, Huge Community of Addons and Developers. Super flexible ecommerce platform. My business has grown with Miva since the Miva v3 Review collected by and hosted on G2.com.

They're definitely on the pricier side of things and having to constantly ensure that your version is up to date or they ding you a penalty fee for non-compliance. Would be great if we could have auto-updates Review collected by and hosted on G2.com.

Consistent on their customer support and features provided. Review collected by and hosted on G2.com.

Could have been at a bit cheap price.... Review collected by and hosted on G2.com.

It can do anything any eCommerce platform does and more, far better, secure, stable! Miva platform is only limited by your imagination. Front-end customization and implementation could be easier, less costly. Extensive vendor Design Team customization can get very expensive very quickly. The great thing about the platform, it's the ideal place to start and grow your business, you will never outgrow Miva and they are constantly making substantive improvements. No contracts, month-to-month, cancel at any time, not based on sales volume, no surprises. Data Import/Export and Backup/Restore, Exceptional!

2020/05/22 Update: Almost twenty years later with Miva and they continue to be an exceptional eCommerce platform, always evolving front and back-end. CEO Rick Wilson and his team continues to be very active in their user forums. Extensive front-end customization by in-house Design Team continues to be a very costly proposition for small and midsize shops. Fortunately, Miva continues to invest heavily in developing formidable Mobile First, SEO friendly and well documented front-end solutions; frameworks, templates, extensions, themes that can be skinned (and in their JSON API too). Making extensive front-end customization far less necessary for small and midsize shops and will only get better with time. Over the years I have evaluated many popular platforms and none come even close to Miva. In our twenty years within the community never heard anyone regretting choosing Miva for their business. Review collected by and hosted on G2.com.

Back-end administration navigation, intuitiveness and workflow is good, but could be improved (everyone is excited with the upcoming release of Miva 10 in late 2020 that will address all these issues along with few other surprises). Front-end customization has improved, but could be easier to implement for small and midsize shops, such as conditional dynamic content and promotional displays (e.g: Welcome back [Jane], Recently Viewed Items, Popular Items, Popular Categories, Top Sellers, Top Categories, People who purchase this also purchase, Top Searches, etc...). Basic search needs significant improvement (third-party solutions are available but for shops with minimum annual sales of $1M). Home page (storefront) lacks essential conditional dynamic content to trigger sales, 90-95% of storefront content is static. Solutions to all these issues, features already exists but they are not easy to implement or too costly for small and midsize shops -Miva really has no limitations. Review collected by and hosted on G2.com.

We have found that our resource for orthopaedic surgeons and related professionals has functioned very well. The site is very responsive and is easy to update, which we do regularly. When we switched hosting from a web marketing company to ourselves, MIVA was and has been very responsive to our questions and has solved every issue very easily.

A few months ago we started managing some of the technical aspects of the site ourselves. Fortunately, support from MIVA has been excellent! Review collected by and hosted on G2.com.

So far, we have nothing to complain about. We had initially been working through a marketing company and just began hosting the site ourselves, but no problems so far. Review collected by and hosted on G2.com.