GC
George C.
IT MANAGER
Small-Business (50 or fewer emp.)
"Great services every time we need your support!"
5/5
What do you like best about Miva?

Quick response and fast solutions. Always getting A+ service. Review collected by and hosted on G2.com.

What do you dislike about Miva?

There is nothing to dislike from Miva. Service is A+ Review collected by and hosted on G2.com.

Scott A.
SA
Scott A.
Director of Marketing
Mid-Market (51-1000 emp.)
"Still Changing Platforms/But I Wish Them The Best"
2/5
What do you like best about Miva?

VP Anthony reached out directly despite knowing we are moving platforms. It really shows that some of the upper echelons of the company still want to have the pulse of whats going on. Review collected by and hosted on G2.com.

What do you dislike about Miva?

I was not a fan of their backend but to each their own. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"A Long Time User"
4.5/5
What do you like best about Miva?

Great support and a team that really cares about our companies happiness and growth.

A platform that is easy enough to get started with, but robust enough to do whatever we need.

Good 3rd party support and modules available. Review collected by and hosted on G2.com.

What do you dislike about Miva?

Reporting feels slightly clunky.

Full product imports from a flat file could have more error checking to be less risky. Feels like I click and pray a lot. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Excellent product, great service"
5/5
What do you like best about Miva?

I'm new to eCommerce and am supporting a new customer with an existing store. I've been able to figure out how to do updates, make corrections and handle the tasks requested of me by leveraging Miva's documentation. This is a fairly intuitive product with excellent documentation. The one time I couldn't figure out an issue I had a response from tech support within ONE HOUR. Amazing. Review collected by and hosted on G2.com.

What do you dislike about Miva?

Sometimes things feel disjointed when figuring out a fix, but I eventually get there. Review collected by and hosted on G2.com.

Tom S.
TS
Tom S.
CEO
Military
Small-Business (50 or fewer emp.)
"☆☆☆☆☆ Miva.com has by far the best e-commerce there is anywhere"
5/5
What do you like best about Miva?

The savings and the rollouts from Miva on their e-commerce platform are the best. Whatever your mind can dream up Miva can help you achieve it through Miva.com e-commerce. The most secure and productive e-commerce platform available to mankind. Review collected by and hosted on G2.com.

What do you dislike about Miva?

not a darn thing- everything about Miva works Review collected by and hosted on G2.com.

LL
Lisa L.
Owner
Apparel & Fashion
Small-Business (50 or fewer emp.)
"MIva user for 15 years"
5/5
What do you like best about Miva?

they have the best customer support team & the software stays current with e-commerce trends Review collected by and hosted on G2.com.

What do you dislike about Miva?

It's not as easy to use as some software but the tutorials are good and there are many bells and whistles included with their package Review collected by and hosted on G2.com.

Rebecca K.
RK
Rebecca K.
Director of Marketing
Renewables & Environment
Small-Business (50 or fewer emp.)
"A Painless Go-Live"
4.5/5
What do you like best about Miva?

The Miva Team we worked with pre-launch and post-launch has really kept us on task and communicated needs/expectations very well. We have 100% confidence in Nick, Morgan, Ann and Brianna! Review collected by and hosted on G2.com.

What do you dislike about Miva?

filters/facets don't work for our products Review collected by and hosted on G2.com.

William G.
WG
William G.
CTO
Small-Business (50 or fewer emp.)
"The Best of the Best"
5/5
What do you like best about Miva?

I have used many different e-commerce shopping carts from both the buyer side and the user side, and Miva is hands down the best, most configurable and easiest to use. Review collected by and hosted on G2.com.

What do you dislike about Miva?

There are other options at a lower price point that are good to get started, but when it comes time to get serious - Miva is the go to. Review collected by and hosted on G2.com.

Verified User in Cosmetics
AC
Verified User in Cosmetics
Small-Business (50 or fewer emp.)
"Very powerful, but complex system"
3.5/5
What do you like best about Miva?

Miva is unique in the way that they are truly different from all the other shopping carts out there. Using their own proprietary stack, they are quite customizable without all the headaches of Magento. Review collected by and hosted on G2.com.

What do you dislike about Miva?

It's quite hard to fine-tune some aspects of Miva, especially when it comes to theming and design. It's definitely not as straight forward as Shopify's liquid language. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Miva Shopping Cart review from HansonEllis.com (15 year customer)"
5/5
What do you like best about Miva?

I switched at least 2 dozen times using other hosting services when I started HansonEllis.com until I found Miva in 2001. I have been with Miva for about 15 years and never switched again. It is very stable compared to other hosting services. If you wish to make a big investment, I suggest you go with a hosting company that is stable. Don't bother reading those tech magazines that list top 10 hosting companies. I think their advertising dollars got them there. Just because you have the most clients doesn't mean you are the best. I went through a few top 10 hosting companies from several different magazines and had many issues with all of them. The most important and trusted reviews are from the customers. Review collected by and hosted on G2.com.

What do you dislike about Miva?

I think it is a little more complicated than other shopping cart services I used in the past. If you never set up a shopping cart before or new to e-commerce, it will take some time to learn. You need to do a lot of custom work to make your site look nice. Many of the modules you get from other shopping carts are free but Miva charges you for it. Their professional services are not cheap. I just paid to have custom work done for my website and it was expensive. I feel that they should give you at least 3 free hours if you sign up on their starter plan. However, if you are on their half or full dedicated server, they should at least give you a free 1 hour per month. 15 years ago, the professional service was free. David Hubbard never charged me a penny to do anything. I guess it goes with the time. Review collected by and hosted on G2.com.