Quick response and fast solutions. Always getting A+ service. Review collected by and hosted on G2.com.
There is nothing to dislike from Miva. Service is A+ Review collected by and hosted on G2.com.
Quick response and fast solutions. Always getting A+ service. Review collected by and hosted on G2.com.
There is nothing to dislike from Miva. Service is A+ Review collected by and hosted on G2.com.

VP Anthony reached out directly despite knowing we are moving platforms. It really shows that some of the upper echelons of the company still want to have the pulse of whats going on. Review collected by and hosted on G2.com.
I was not a fan of their backend but to each their own. Review collected by and hosted on G2.com.
Great support and a team that really cares about our companies happiness and growth.
A platform that is easy enough to get started with, but robust enough to do whatever we need.
Good 3rd party support and modules available. Review collected by and hosted on G2.com.
Reporting feels slightly clunky.
Full product imports from a flat file could have more error checking to be less risky. Feels like I click and pray a lot. Review collected by and hosted on G2.com.
I'm new to eCommerce and am supporting a new customer with an existing store. I've been able to figure out how to do updates, make corrections and handle the tasks requested of me by leveraging Miva's documentation. This is a fairly intuitive product with excellent documentation. The one time I couldn't figure out an issue I had a response from tech support within ONE HOUR. Amazing. Review collected by and hosted on G2.com.
Sometimes things feel disjointed when figuring out a fix, but I eventually get there. Review collected by and hosted on G2.com.

The savings and the rollouts from Miva on their e-commerce platform are the best. Whatever your mind can dream up Miva can help you achieve it through Miva.com e-commerce. The most secure and productive e-commerce platform available to mankind. Review collected by and hosted on G2.com.
not a darn thing- everything about Miva works Review collected by and hosted on G2.com.
they have the best customer support team & the software stays current with e-commerce trends Review collected by and hosted on G2.com.
It's not as easy to use as some software but the tutorials are good and there are many bells and whistles included with their package Review collected by and hosted on G2.com.

The Miva Team we worked with pre-launch and post-launch has really kept us on task and communicated needs/expectations very well. We have 100% confidence in Nick, Morgan, Ann and Brianna! Review collected by and hosted on G2.com.
filters/facets don't work for our products Review collected by and hosted on G2.com.

I have used many different e-commerce shopping carts from both the buyer side and the user side, and Miva is hands down the best, most configurable and easiest to use. Review collected by and hosted on G2.com.
There are other options at a lower price point that are good to get started, but when it comes time to get serious - Miva is the go to. Review collected by and hosted on G2.com.
Miva is unique in the way that they are truly different from all the other shopping carts out there. Using their own proprietary stack, they are quite customizable without all the headaches of Magento. Review collected by and hosted on G2.com.
It's quite hard to fine-tune some aspects of Miva, especially when it comes to theming and design. It's definitely not as straight forward as Shopify's liquid language. Review collected by and hosted on G2.com.
I switched at least 2 dozen times using other hosting services when I started HansonEllis.com until I found Miva in 2001. I have been with Miva for about 15 years and never switched again. It is very stable compared to other hosting services. If you wish to make a big investment, I suggest you go with a hosting company that is stable. Don't bother reading those tech magazines that list top 10 hosting companies. I think their advertising dollars got them there. Just because you have the most clients doesn't mean you are the best. I went through a few top 10 hosting companies from several different magazines and had many issues with all of them. The most important and trusted reviews are from the customers. Review collected by and hosted on G2.com.
I think it is a little more complicated than other shopping cart services I used in the past. If you never set up a shopping cart before or new to e-commerce, it will take some time to learn. You need to do a lot of custom work to make your site look nice. Many of the modules you get from other shopping carts are free but Miva charges you for it. Their professional services are not cheap. I just paid to have custom work done for my website and it was expensive. I feel that they should give you at least 3 free hours if you sign up on their starter plan. However, if you are on their half or full dedicated server, they should at least give you a free 1 hour per month. 15 years ago, the professional service was free. David Hubbard never charged me a penny to do anything. I guess it goes with the time. Review collected by and hosted on G2.com.