Miva Reviews & Product Details

This platform is complete, and has updates that never crash your store. While it is expensive, it is all inclusive, and doesn't need extra apps to run.

I tried moving my business to Magento several years ago, and during the build, found that the platform was very slow loading...so slow, that customers would not wait for pages to load, so I abandoned the move to Magento.

Recently, I tried moving my business to Shopify. The cost to host with shopify was significantly less, but that cost is the tip of the iceberg. When you add up all the extra apps required to make our store as functional like our Miva site, plus Shopify's additional cost to process credit cards, plus the lack of customer support, I am abandoning this move, and will continue with Miva. Review collected by and hosted on G2.com.

Miva recently implemented a significant cost hike, and I'm still reeling from the sticker shock. Review collected by and hosted on G2.com.

The tech support folks at Miva are really top notch. They are always quick to respond and bend over backwards to solve the toughest of problems. Miva has been my shopping cart for 20+ years and our web host for almost 10. There are many other options, but when something works as well as Miva, you don't go looking around to save a buck or two. I'm not a programmer and know just enough about html to be dangerous. These guys and gals have never failed to help me fix or understand something in a timely manner. They are great communicators, and always respectful of their customers regardless of their level of expertise. Review collected by and hosted on G2.com.

There's not much I don't like, but I would like it if their responses to support requests would include my original comment. It would help keep things in context for me if I had a thread of prior communications on the same issue in every email. Review collected by and hosted on G2.com.

Aside from the fact that Miva probably has more experience in the ecommerce space than any other shopping cart vendor, they are still small enough to provide real customer support. We've been on Miva since 1.0 in 1999, and as far as I know, even after being bought out a few years ago, the founder still runs the company like his own. Review collected by and hosted on G2.com.

Honestly, we hardly ever have to interact with Miva corporate any more because the shopping cart works flawlessly for us. But when we do call, we don't have to wait long to get someone who knows how to help. Sorry, I can't be more critical. What could be better? Well, it could be free, but that's not how the world works. Review collected by and hosted on G2.com.

I like miva extraordinary data server, followed by its very precise simplified web approach, its proven record of credit payment dial-up notes, active refund management, network tax billing pipeline, direct prioritization of configured message delivery, real-time trading property scheduling, Native web development functions of sales portals, regular management of bids and product purchase auctions, higher sample percentages, agility of presentation changes, automatic subscription adaptations, product display queries, are used in your company to build electronic performance potential. Review collected by and hosted on G2.com.

The image encryption storage power and the maintenance of stable advertising protections are affected by a revenue tracking value error, which causes certain economic adjustment losses in the company, which provide an inaccurate administrative safeguard action, causing general accounting grade misinformation in my company, so that my possibility of trade profitability is poor as this problem is within miva, so a systematized reference condition of approaches to detecting monetary losses must be installed in this software to eliminate this drawback of its platform completely and arise at the digital level with the company. Review collected by and hosted on G2.com.

One of the characteristics that follow this system, in an extraordinary way, is that their functionalities are totally extendable, which means a good stability of the store that is exercised in these areas based on the electronic commerce, mentioning that it is customization to the scope of any client that is in these digital lines based on the sales by means of a code of templates of the respective page, or even integrate better services that improve the integrity and maneuverability of the operators governed by these pages dedicated to digital marketing at large business scales, and especially better adaptations to new versions that run through this server. Review collected by and hosted on G2.com.

The area of administration of Miva has not been the easiest to use later, since it maintains errors that are not yet established and fixed in the system, since they come to continue failing in the prevalent interfaces of the software, being a problem to an intermediate scale that has not yet been presented adjacent solution, in other more outstanding aspects we can emphasize that at the moment it lacks some methods that are of great importance for the emergence of the system and of the company that uses that server, since it lacks social capacity in the external registries that are kept every time some user registers to the facilities. Review collected by and hosted on G2.com.

Our company has used Miva for 19 years, and have our site hosted with Miva for the past 6. They are responsive to issues and outages that have been caused by config errors on our side or dns attacks. They continue to improve and innovate. They have integrated our ERP system and fraud detection service. Our site had an error the Saturday night of Memorial Day weekend- I emailed their VIP service group and it was fixed within an hour- service like this speaks wonders for their support operation. Review collected by and hosted on G2.com.

For us there are none- any limitations on our ecom operation is not because of Miva. Review collected by and hosted on G2.com.

I like that any and every time I've needed anything I could talk to someone who knew what they were talking about immediately and usually any minor technical problems are solved in less than 30 minutes. Review collected by and hosted on G2.com.

Can't think of anything worth mentioning that would be important for anyone considering Miva. Review collected by and hosted on G2.com.

This e-commerce platform is pretty awesome. It gives a detailed explanation of how to get started which is quite helpful and informative. It also is supportive of individual merchants to scale up their business. I really like their blog content as its good and useful for the users. Overall that has been a good platform for my e-commerce business . Review collected by and hosted on G2.com.

The this that I dislike is about the technical aspects of this e-commerce platform. Sometimes I feel that to be a pretty complicated system to use for my business. I didn't like it that when it comes to pricing for their services. All over there are some changes needed to be fixed for a better experience of the services. Review collected by and hosted on G2.com.

Support has always been top notch. even though we use it very little. We have used Miva for 15 + years and have never been disappointed with the platform. To be up front when we started with Miva I had no idea the difference in all these platforms. We say it as a platform that would work for us. As time went on we looked at several other platforms but they never measured up. What we really like it the ability to customize the programming to us. Miva has continually added and upgraded the platform and got better each time. We are a relativity small company but has grown due to the platform. At this point i cannot even think of changing as this has worked and continues to work great for our company. Review collected by and hosted on G2.com.

Need more detail in videos, sometimes they only give one scenario. Example under the Marketing video it would be nice to see more information on how to set up the pricing. Each Type is different but video only shows one type. That would be helpful. The videos are great but more details would be great. Example in marketing setting up price groups there is limited information and only one thing showing how to set up. there and would lick to see each aspect of setup ( would also save support calls). Hope to see pricing remain affordable. Review collected by and hosted on G2.com.

Great support, Huge Community of Addons and Developers. Super flexible ecommerce platform. My business has grown with Miva since the Miva v3 Review collected by and hosted on G2.com.

They're definitely on the pricier side of things and having to constantly ensure that your version is up to date or they ding you a penalty fee for non-compliance. Would be great if we could have auto-updates Review collected by and hosted on G2.com.

Consistent on their customer support and features provided. Review collected by and hosted on G2.com.

Could have been at a bit cheap price.... Review collected by and hosted on G2.com.

It can do anything any eCommerce platform does and more, far better, secure, stable! Miva platform is only limited by your imagination. Front-end customization and implementation could be easier, less costly. Extensive vendor Design Team customization can get very expensive very quickly. The great thing about the platform, it's the ideal place to start and grow your business, you will never outgrow Miva and they are constantly making substantive improvements. No contracts, month-to-month, cancel at any time, not based on sales volume, no surprises. Data Import/Export and Backup/Restore, Exceptional!

2020/05/22 Update: Almost twenty years later with Miva and they continue to be an exceptional eCommerce platform, always evolving front and back-end. CEO Rick Wilson and his team continues to be very active in their user forums. Extensive front-end customization by in-house Design Team continues to be a very costly proposition for small and midsize shops. Fortunately, Miva continues to invest heavily in developing formidable Mobile First, SEO friendly and well documented front-end solutions; frameworks, templates, extensions, themes that can be skinned (and in their JSON API too). Making extensive front-end customization far less necessary for small and midsize shops and will only get better with time. Over the years I have evaluated many popular platforms and none come even close to Miva. In our twenty years within the community never heard anyone regretting choosing Miva for their business. Review collected by and hosted on G2.com.

Back-end administration navigation, intuitiveness and workflow is good, but could be improved (everyone is excited with the upcoming release of Miva 10 in late 2020 that will address all these issues along with few other surprises). Front-end customization has improved, but could be easier to implement for small and midsize shops, such as conditional dynamic content and promotional displays (e.g: Welcome back [Jane], Recently Viewed Items, Popular Items, Popular Categories, Top Sellers, Top Categories, People who purchase this also purchase, Top Searches, etc...). Basic search needs significant improvement (third-party solutions are available but for shops with minimum annual sales of $1M). Home page (storefront) lacks essential conditional dynamic content to trigger sales, 90-95% of storefront content is static. Solutions to all these issues, features already exists but they are not easy to implement or too costly for small and midsize shops -Miva really has no limitations. Review collected by and hosted on G2.com.

We have found that our resource for orthopaedic surgeons and related professionals has functioned very well. The site is very responsive and is easy to update, which we do regularly. When we switched hosting from a web marketing company to ourselves, MIVA was and has been very responsive to our questions and has solved every issue very easily.

A few months ago we started managing some of the technical aspects of the site ourselves. Fortunately, support from MIVA has been excellent! Review collected by and hosted on G2.com.

So far, we have nothing to complain about. We had initially been working through a marketing company and just began hosting the site ourselves, but no problems so far. Review collected by and hosted on G2.com.

As a developer, I like that the Core files don't get affected when you customize the platform Review collected by and hosted on G2.com.

unless you are very familiar with MIVA , its hard to customize

too expensive for smaller busineses Review collected by and hosted on G2.com.

We switched to Miva in 2001, and have been with them for 20 years. Sadly, they have threatened to raise our price by 250% starting in January 1, 2020 unless we sign a longterm contract. I guess that is what happens when VC money gets into the picture. Review collected by and hosted on G2.com.

There has been a recent price alignment with the roll out of Miva 9, so we will be paying more this year than in previous years. No one likes to have their costs go up. But this pales into insignificance with the newest increase of 250% effective 1/1/2019 unless we sign a long term pricing contract. Again, I blame the recent investments by VC. Review collected by and hosted on G2.com.

We have been using Miva for about ten years, to be honest I cna't remember how long exactly, tried other systems, even looked and changing systems a few times, never found anything that did what we need. The level of customisation iis perfect and if there is something we cannot do, we can get Miva or a third party to do it for us. Review collected by and hosted on G2.com.

If you want to get into the nitty gritty of it all and do really custom stuff (you don't have to as someone else like Miva can do it for you), the code can get a bit confusing. But even a non-programmer can work it out. This does lead to amazing customisation possibilities. Review collected by and hosted on G2.com.

We can do just about anything we want on any Miva generated page by adding a few lines of code or by writing a module. In recent years, Miva has made great strides in bringing their software up to modern standards and functionality, and they keep adding new features and third party apps. We recently started using their new TaxJar app, and it was simple to configure. Review collected by and hosted on G2.com.

My current wish list items are better product search with field prioritization and I want the ability to display pieces of information that are important to us such as total order weight on the order detail screen on the administration side. I would also like them to take away the ability to delete a product or category from the Related Product and Category assignment screens. It's way too easy to delete something rather than remove an assignment. Review collected by and hosted on G2.com.

Ability to easily customize, there is no request from a customer on a function that they needed that is not able to be accomplished in MIVA Review collected by and hosted on G2.com.

Would like more B2B functionality out of the box Review collected by and hosted on G2.com.

First rate software with unmatched customer support.

Any and all issues we ever had have been quickly and professionally resolved.

A great staff of people who can't do enough to help and put you at ease. Review collected by and hosted on G2.com.

Not a thing! i am completely satisfied with their software and support. Review collected by and hosted on G2.com.

Miva helps us hold our businesses on cloud, where we conduct sales and procurement in the cloud. Furthermore, Miva is a software for SEO, which is a major marketing strategy. Review collected by and hosted on G2.com.

Nonetheless, Miva lacks the email marketing feature, which is an extra and sensitive application for advertising. Review collected by and hosted on G2.com.

Miva offers tons of possibilities and features. It is good for a straight-forward product lines (like shirts) and also offers integrations and alternatives. I've never had an issue with downtime. And the support has been great. Review collected by and hosted on G2.com.

Documentation is confusing. I have trouble finding documentation on specific functions and on a general overview of the Miva environment. There are many videos but these lack specifics I need. Review collected by and hosted on G2.com.

Functionality, Customer Service, Consistency and so much more!! Review collected by and hosted on G2.com.

Pricing or the way my pricing came about. Review collected by and hosted on G2.com.

We have received better, more comprehensive support assistance from Miva than from any other platform we have used. This makes it easy and fast for our staff to manage and maintain the website, and cut potential costs that would otherwise have been incurred if we needed to hire an outside consultant for help with integration or customization. Review collected by and hosted on G2.com.

The Miva system setup can seem confusing or overwhelming at first. But after becoming familiar with it and using it, it makes sense how it is set up and becomes very easy and fast to use. Review collected by and hosted on G2.com.