# Best ServiceNow Consulting Services

## How Many ServiceNow Consulting Services Products Does G2 Track?

**Total Products under this Category:** 491

### Category Stats (Jul 2026)

- **Average Rating:** 4.4/5 (↓0.02 vs Jun 2026) The average rating of products in this category, based on all submitted ratings

_Last updated: July 01, 2026_

## How Does G2 Rank ServiceNow Consulting Services Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 900+ Authentic Reviews
- 491+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

### [Accenture](https://www.g2.com/products/accenture/reviews)

Consulting and Implementation Practice.

**Average Rating:** 4.2/5.0

**Total Reviews:** 107

#### Who Is the Company Behind Accenture?

- **Seller:** [Accenture](https://www.g2.com/sellers/accenture)
- **Year Founded:** 1989
- **HQ Location:** Dublin, Ireland
- **Twitter:** @Accenture  
515,103 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7eb30815b1ec7f09cf0efa6b09fb00ef00bf2d97ebbb5dbc86fc5d0cd8cc8a69&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Faccenture&secure%5Burl_type%5D=linkedin_company_website)  
672,927 employees on LinkedIn®
- **Ownership:** NYSE:ACN

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services, Computer Software
- **Company Size:** 90% Large, 59% Medium

#### What Do G2 Reviewers Say About Accenture?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **cost efficiency** of Accenture, leading to enhanced profitability and better decision-making through analytics.
- Users highlight the **enhanced client performance** and efficiency achieved through Accenture's data management solutions.
- Users benefit from enhanced **efficiency** and innovation, leading to improved performance and decision-making through data analytics.
- Users value the **enhanced client performance and innovation** achieved through data analytics and operational transparency.
- Users value the **high quality** of Accenture, which enhances client performance and drives efficiency and innovation.

##### Cons

- Users express frustration with Accenture's **poor customer support** , citing issues with career guidance and promotion processes.
- Users express concerns about a **toxic work environment** and insufficient support for career advancement at Accenture.

#### What Are Recent G2 Reviews of Accenture?

**["Yes to Cloud Sherpas!"](https://www.g2.com/survey_responses/accenture-review-211729)**

**Rating:** 4.5/5.0 stars

_— Ashley C._

[Read full review](https://www.g2.com/survey_responses/accenture-review-211729)

**["Great Technology for Monitoring Privacy and Security Concerns"](https://www.g2.com/survey_responses/accenture-review-12720451)**

**Rating:** 5.0/5.0 stars

_— Mary Christine T._

[Read full review](https://www.g2.com/survey_responses/accenture-review-12720451)

### [Tata Consultancy Services](https://www.g2.com/products/tata-consultancy-services/reviews)

Salesforce Consulting and Implementation Services.

**Average Rating:** 4.3/5.0

**Total Reviews:** 38

#### Who Is the Company Behind Tata Consultancy Services?

- **Seller:** [TATA Consultancy Services Limited](https://www.g2.com/sellers/tata-consultancy-services-limited)
- **Year Founded:** 1968
- **HQ Location:** Mumbai, Maharashtra
- **Twitter:** @TCS  
578,666 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4756df8f0f0609a6c3fbfa5b6b6e3a6b961f82dcd5ce239dc9a8a18a558f44e8&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ftata-consultancy-services&secure%5Burl_type%5D=linkedin_company_website)  
708,725 employees on LinkedIn®
- **Ownership:** NSE: TCS

#### Who Uses This Product?

- **Top Industries:** Banking, Computer Software
- **Company Size:** 66% Large, 21% Small

#### What Do G2 Reviewers Say About Tata Consultancy Services?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **strong domain expertise** of Tata Consultancy Services, appreciating their reliable and innovative solutions.
- Users value the **high quality solutions** from Tata Consultancy Services, noting their reliability and commitment to excellence.
- Users value the **smooth and impactful collaboration** facilitated by TCS's expertise, reliability, and innovative solutions.
- Users highlight the **cost efficiency** of Tata Consultancy Services, noting its innovative and scalable service offerings.
- Users praise the **excellent customer service and support** provided by Tata Consultancy Services, enhancing their overall experience.

##### Cons

- Users find the **pricing expensive** , particularly impacting startups and small businesses seeking affordable solutions.
- Users find **miscommunication** and slow decision-making frustrating, affecting timelines and overall project efficiency.

#### What Are Recent G2 Reviews of Tata Consultancy Services?

**["Exceptional Quality and Reliability with Innovative Solutions"](https://www.g2.com/survey_responses/tata-consultancy-services-review-12101284)**

**Rating:** 5.0/5.0 stars

_— Verified User in Pharmaceuticals_

[Read full review](https://www.g2.com/survey_responses/tata-consultancy-services-review-12101284)

**["Cool Experience"](https://www.g2.com/survey_responses/tata-consultancy-services-review-11458620)**

**Rating:** 4.5/5.0 stars

_— Sujith Kumar Reddy M._

[Read full review](https://www.g2.com/survey_responses/tata-consultancy-services-review-11458620)

#### What Are G2 Users Discussing About Tata Consultancy Services?

- [What are the objectives of Tata Consultancy Services?](https://www.g2.com/discussions/tata-consultancy-services-what-are-the-objectives-of-tata-consultancy-services-adf5363f-9b02-4e51-b21b-13267002e7b2)
- [What are the objectives of Tata Consultancy Services?](https://www.g2.com/discussions/tata-consultancy-services-what-are-the-objectives-of-tata-consultancy-services-4af2fe9b-bb23-4bcb-8823-eb13c813ba53)
- [What are the objectives of Tata Consultancy Services?](https://www.g2.com/discussions/tata-consultancy-services-what-are-the-objectives-of-tata-consultancy-services)
- [What are the objectives of Tata Consultancy Services?](https://www.g2.com/discussions/what-are-the-objectives-of-tata-consultancy-services)
- [Does TCS use Tableau?](https://www.g2.com/discussions/tata-consultancy-services-does-tcs-use-tableau)

### [SHI](https://www.g2.com/products/shi/reviews)

SHI is a global leader in IT solutions and a value-added reseller, trusted by more than 17,000 organizations worldwide for over 35 years. With a team of 6,000 dedicated professionals, we deliver customized technology solutions across industries including finance, healthcare, manufacturing, education, and more. Our extensive partnerships with top technology providers — including AWS, Cisco, CrowdStrike, Dell, HP, Microsoft, Palo Alto, Pure Storage, and others — enable us to deliver industry-leading solutions tailored to your unique needs. As a top-tier Microsoft partner, SHI provides comprehensive Microsoft Services, from Azure and Microsoft 365 deployments to cloud migrations, security assessments, and licensing advisory. Our experts help you maximize your Microsoft investments through strategic consulting and seamless implementation. Our broad portfolio also includes: • SHI Complete: Managed IT services that support your entire technology lifecycle, from procurement and deployment to ongoing management and support. • Additional services: Cybersecurity, data center integration, device imaging and configuration, software asset management, flexible financing, and continuous support. • SHI One: An integrated digital platform for managing your IT assets, licenses, and support, offering actionable insights and operational efficiency. By leveraging the scale and portfolio of a global solutions integrator combined with the resources and personalized service of a local VAR, we’ll help you make better technology decisions. With SHI, you gain a trusted partner committed to helping you solve what’s next.

**Average Rating:** 4.7/5.0

**Total Reviews:** 116

#### Who Is the Company Behind SHI?

- **Seller:** [SHI International Corp.](https://www.g2.com/sellers/shi-international-corp)
- **Company Website:** www.shi.com
- **Year Founded:** 1989
- **HQ Location:** Somerset, NJ
- **Twitter:** @SHI\_Intl  
6,392 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=c4e753a786571a39dc5ee7102c44e60ade274df06d8273b318716901b198b4ed&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshi-international-corp-&secure%5Burl_type%5D=linkedin_company_website)  
7,968 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Manufacturing, Construction
- **Company Size:** 9% Large, 8% Medium

#### What Do G2 Reviewers Say About SHI?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **exceptional customer support** at SHI, highlighting the dedication and knowledge of their representatives.
- Users appreciate the **helpfulness in solving issues** with SHI, valuing the support from knowledgeable account managers.
- Users value the **excellent teamwork** at SHI, noting the dedication and support from diverse teams for their IT needs.
- Users value the **expertise and support** from SHI's knowledgeable team, enhancing their experience and partnership.
- Users appreciate SHI's **fast response time** , enhancing their experience with prompt support for hardware and technology inquiries.

##### Cons

- Users note that SHI can be **more expensive** compared to purchasing directly from manufacturers, impacting affordability.
- Users often face **high staff turnover** , resulting in frequent changes to representatives and inconsistency in service knowledge.
- Users find **integration issues** with SHI disruptive, particularly when transitioning teams after acquisitions.
- Users find the **limited availability** of SHI frustrating, impacting access to services in various global locations.
- Users desire improved **transparency and automation** for tracking billing renewals and costs in SHI.

#### What Are Recent G2 Reviews of SHI?

**["Efficient Licencing and Stellar Service from SHI"](https://www.g2.com/survey_responses/shi-review-11430956)**

**Rating:** 5.0/5.0 stars

_— Jason M._

[Read full review](https://www.g2.com/survey_responses/shi-review-11430956)

**["Vital Partner in Software Implementation"](https://www.g2.com/survey_responses/shi-review-12709168)**

**Rating:** 5.0/5.0 stars

_— Stephen V._

[Read full review](https://www.g2.com/survey_responses/shi-review-12709168)

### [Capgemini Services](https://www.g2.com/products/capgemini-services/reviews)

Salesforce Consulting and Implementation Practice.

**Average Rating:** 3.9/5.0

**Total Reviews:** 24

#### Who Is the Company Behind Capgemini Services?

- **Seller:** [Capgemini](https://www.g2.com/sellers/capgemini)
- **Year Founded:** 1967
- **HQ Location:** Paris, France
- **Twitter:** @Capgemini  
134,413 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d004f06b3d56f45b5bcd2e13006cd9a8e55c32f37315d053d13b45dfee1990bf&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F157240%2F&secure%5Burl_type%5D=linkedin_company_website)  
341,342 employees on LinkedIn®
- **Ownership:** EPA: CAP

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 73% Large, 50% Medium

#### What Do G2 Reviewers Say About Capgemini Services?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **abundance of resources** with Capgemini Services, enabling effective resource optimization for their projects.
- Users value the **extensive resources** provided by Capgemini Services, enhancing team collaboration and efficiency.
- Users value the **strong teamwork** at Capgemini Services, benefiting from a large team and extensive resources.

##### Cons

- Users face **communication difficulties** due to occasional outsourcing, affecting clarity and efficiency in service interactions.
- Users find that **outsourcing issues** can lead to communication difficulties, impacting their overall experience with Capgemini Services.
- Users often face **communication difficulties** due to Capgemini Services occasionally outsourcing customer support to other countries.

#### What Are Recent G2 Reviews of Capgemini Services?

**["Worked almost 8 year with Capgemini's team"](https://www.g2.com/survey_responses/capgemini-services-review-10799202)**

**Rating:** 4.0/5.0 stars

_— Rudy R._

[Read full review](https://www.g2.com/survey_responses/capgemini-services-review-10799202)

**["Good work-life, and balanced personal life"](https://www.g2.com/survey_responses/capgemini-services-review-11794121)**

**Rating:** 5.0/5.0 stars

_— Anamta Z._

[Read full review](https://www.g2.com/survey_responses/capgemini-services-review-11794121)

### [Dell APEX](https://www.g2.com/products/dell-apex/reviews)

Dell APEX is a comprehensive as-a-Service portfolio designed to simplify and streamline IT operations by offering flexible, scalable, and secure solutions across cloud platforms, storage, compute, and client devices. By delivering a consistent multicloud experience, Dell APEX enables organizations to manage their data and applications seamlessly across public clouds, private clouds, and edge environments. This approach allows businesses to focus on innovation and growth while Dell handles the complexities of infrastructure management. Key Features and Functionality: - Cloud-Native Infrastructure: Dell APEX provides a cloud-native infrastructure that allows organizations to build, deploy, and scale applications efficiently, ensuring seamless integration with various cloud services. - Elastic Consumption Model: With its flexible pay-per-use model, Dell APEX enables businesses to align costs with actual usage, optimizing budget allocation and resource utilization. - On-Demand Services: Organizations can quickly provision and access required IT resources, reducing deployment time and enhancing operational efficiency. - Integrated AI and Analytics: Dell APEX incorporates advanced AI and analytics capabilities, empowering businesses to derive valuable insights from their data and drive intelligent decision-making. - Security and Compliance: Prioritizing data protection, Dell APEX offers robust security measures, advanced threat detection, and adherence to regulatory compliance frameworks to ensure a secure IT environment. Primary Value and Solutions Provided: Dell APEX addresses the challenges of managing complex IT infrastructures by offering a unified, as-a-Service solution that simplifies operations, enhances agility, and reduces costs. By providing a consistent multicloud experience, it eliminates data silos and enables seamless data mobility across environments. This flexibility allows organizations to select the optimal cloud resources for their workloads, ensuring improved performance and reliability. Additionally, Dell APEX's consumption-based pricing model ensures that businesses only pay for the resources they use, leading to significant cost savings and more efficient IT operations.

**Average Rating:** 4.2/5.0

**Total Reviews:** 5

#### Who Is the Company Behind Dell APEX?

- **Seller:** [Dell Technologies](https://www.g2.com/sellers/dell-technologies-decced23-0884-427d-88d4-718c9d1d4ea6)
- **Year Founded:** 1984
- **HQ Location:** Round Rock, TX
- **Twitter:** @Dell  
799,086 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d5f019196faa9569e3b80e3ccdcc693a8f4d1cb673a2cb76a4935ca1e5fff587&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdelltechnologies%2F&secure%5Burl_type%5D=linkedin_company_website)  
128,424 employees on LinkedIn®
- **Ownership:** NYSE: DELL

#### Who Uses This Product?

- **Company Size:** 40% Large, 20% Medium

#### What Are Recent G2 Reviews of Dell APEX?

**["Support"](https://www.g2.com/survey_responses/dell-apex-review-5263090)**

**Rating:** 5.0/5.0 stars

_— Rehan K._

[Read full review](https://www.g2.com/survey_responses/dell-apex-review-5263090)

**["EMC Offer best solutions for the private cloud."](https://www.g2.com/survey_responses/dell-apex-review-7875614)**

**Rating:** 4.5/5.0 stars

_— Verified User in Computer Software_

[Read full review](https://www.g2.com/survey_responses/dell-apex-review-7875614)

#### What Are G2 Users Discussing About Dell APEX?

- [What is Dell PowerEdge C used for?](https://www.g2.com/discussions/what-is-dell-poweredge-c-used-for)
- [What is EMC Solutions for the Private Cloud used for?](https://www.g2.com/discussions/what-is-emc-solutions-for-the-private-cloud-used-for)

### [Atos Services](https://www.g2.com/products/atos-services/reviews)

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future.

**Average Rating:** 3.9/5.0

**Total Reviews:** 18

#### Who Is the Company Behind Atos Services?

- **Seller:** [Atos](https://www.g2.com/sellers/atos)
- **Year Founded:** 1997
- **HQ Location:** 95877 Bezons, FR
- **Twitter:** @Atos  
38,160 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=328430f9b99edd85368a77919ba1a9198c300f2aa573de72f5719207a3635cd6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fatos%2F&secure%5Burl_type%5D=linkedin_company_website)  
85,294 employees on LinkedIn®
- **Ownership:** EPA: ATO

#### Who Uses This Product?

- **Company Size:** 61% Large, 39% Medium

#### What Are Recent G2 Reviews of Atos Services?

**["Solid, Knowledgeable Support — They Bypass Google's Level 1 Support"](https://www.g2.com/survey_responses/atos-services-review-13051682)**

**Rating:** 4.0/5.0 stars

_— Ryan L._

[Read full review](https://www.g2.com/survey_responses/atos-services-review-13051682)

**["One of the best Professional and Managed service provider"](https://www.g2.com/survey_responses/atos-services-review-10743675)**

**Rating:** 4.5/5.0 stars

_— Pranav S._

[Read full review](https://www.g2.com/survey_responses/atos-services-review-10743675)

#### What Are G2 Users Discussing About Atos Services?

- [Is Atos a SAAS company?](https://www.g2.com/discussions/is-atos-a-saas-company)
- [What is Atos digital workplace?](https://www.g2.com/discussions/what-is-atos-digital-workplace)
- [What is Atos known for?](https://www.g2.com/discussions/what-is-atos-known-for)
- [What services does Atos provide?](https://www.g2.com/discussions/what-services-does-atos-provide)

### [GSI, Inc.](https://www.g2.com/pt/products/gsi-inc/reviews)

GSI, Inc. (GetGSI.com) é um provedor líder de serviços de consultoria, implementação e serviços gerenciados para Oracle- NetSuite, JD Edwards EnterpriseOne, HubSpot, IA e outras plataformas empresariais. Fornecemos serviços de infraestrutura para automações, nuvem, dados, cibersegurança e Inteligência Artificial. Somos agnósticos em relação à nuvem, fazendo parceria com clientes que utilizam Oracle Cloud, Amazon Web Services (AWS), Microsoft Azure e soluções de nuvem privada.

**Average Rating:** 4.9/5.0

**Total Reviews:** 51

#### Who Is the Company Behind GSI, Inc.?

- **Vendedor:** [GSI, Inc.](https://www.g2.com/pt/sellers/gsi-inc)
- **Website da Empresa:** www.getgsi.com
- **Ano de Fundação:** 2004
- **Localização da Sede:** Alpharetta, US
- **Twitter:** @GSIInc  
811 seguidores no Twitter
- **Página do LinkedIn®:** [www.linkedin.com](https://www.g2.com/pt/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=271a30385e6b39b57f5c38d1700301354824c5f5fde878563f31c02e3ed07ab3&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgsi-inc-&secure%5Burl_type%5D=linkedin_company_website)  
179 funcionários no LinkedIn®

#### Who Uses This Product?

- **Company Size:** 45% Medium, 25% Small

#### What Do G2 Reviewers Say About GSI, Inc.?

_AI-generated summary from verified user reviews_

##### Pros

- Os usuários valorizam muito a **profunda expertise e suporte proativo** da GSI, permitindo soluções eficientes e transformadoras para suas necessidades de negócios.
- Os usuários valorizam a **excepcional expertise técnica e mentalidade de parceria** da GSI, garantindo uma experiência de consultoria colaborativa e bem-sucedida.
- Os usuários valorizam a GSI por suas **soluções personalizadas** , abordando efetivamente necessidades complexas com uma abordagem colaborativa e orientada por especialistas.
- Os usuários valorizam o **conhecimento extenso** e as habilidades da GSI, Inc., apreciando seu profissionalismo e flexibilidade.
- Os usuários valorizam a **eficiência aprimorada do processo** da GSI, Inc., beneficiando-se de sistemas otimizados e gestão proativa.

##### Cons

- Os usuários expressam preocupações sobre o **pobre suporte ao cliente** , citando longos tempos de espera e consultores desinteressados durante as interações.

#### What Are Recent G2 Reviews of GSI, Inc.?

**["GSI entregue! Eu recomendo fortemente que qualquer pessoa trabalhe com eles em seus projetos JDE."](https://www.g2.com/pt/survey_responses/gsi-inc-review-12388769)**

**Rating:** 5.0/5.0 stars

_— Luis F._

[Read full review](https://www.g2.com/pt/survey_responses/gsi-inc-review-12388769)

**["Elevamos nossas operações em nuvem com suporte especializado"](https://www.g2.com/pt/survey_responses/gsi-inc-review-12366317)**

**Rating:** 4.5/5.0 stars

_— Rajneesh P._

[Read full review](https://www.g2.com/pt/survey_responses/gsi-inc-review-12366317)

### [Zensar Technologies](https://www.g2.com/products/zensar-technologies/reviews)

Zensar stands out as a premier technology solutions consulting and IT services company. We are creators, thinkers, and problem solvers passionate about designing, engineering, and managing engaging digital solutions and digital experiences for high-growth companies. Zensar is a leading technology solutions consulting and IT services company with a strong engineering pedigree. Headquartered in Pune, India, we are part of the USD 4.4 billion RPG Group, serving over 145 global clients. We have been a public-listed company for over 50 years, disrupting the status quo through our digital transformation services, innovation, and velocity. Our 10,000+ workforce across 30+ global locations delivers cutting-edge digital solutions, unlocks growth, and empowers our clients to thrive and succeed in a world of constant change. High-growth companies draw on our expertise in digital engineering services, digital experiences, and strategic engagement, and this unique trifecta differentiates us from the crowd.

**Average Rating:** 4.3/5.0

**Total Reviews:** 11

#### Who Is the Company Behind Zensar Technologies?

- **Seller:** [Zensar Technologies](https://www.g2.com/sellers/zensar-technologies)
- **Year Founded:** 2001
- **HQ Location:** Pune,
- **Twitter:** @Zensar  
81,411 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=fd6d236408856a1fcb7ab93e423c8ed2ccc22a2bae522b45e5662dc154ba490a&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fzensar-technologies&secure%5Burl_type%5D=linkedin_company_website)  
15,341 employees on LinkedIn®
- **Ownership:** BSE: 504067

#### Who Uses This Product?

- **Company Size:** 45% Medium, 27% Large

#### What Are Recent G2 Reviews of Zensar Technologies?

**["Leader in digital transformation services"](https://www.g2.com/survey_responses/zensar-technologies-review-8834887)**

**Rating:** 4.5/5.0 stars

_— Ashish J._

[Read full review](https://www.g2.com/survey_responses/zensar-technologies-review-8834887)

**["Awesome place to be in"](https://www.g2.com/survey_responses/zensar-technologies-review-8733683)**

**Rating:** 4.5/5.0 stars

_— Gaurav M._

[Read full review](https://www.g2.com/survey_responses/zensar-technologies-review-8733683)

### [Birlasoft](https://www.g2.com/products/birlasoft/reviews)

Birlasoft, a global leader at the forefront of Cloud, AI, and Digital technologies, seamlessly blends domain expertise with enterprise solutions. The company’s consultative and design-thinking approach empowers societies worldwide, enhancing the efficiency and productivity of businesses. Under the visionary leadership of Chairman Mrs. Amita Birla, Birlasoft, comprising over 12,000 professionals, is committed to driving digital transformation. With superior experience in chosen verticals, the company delivers cutting-edge technology solutions, shaping sustainable communities. Explore the innovation at www.birlasoft.com.

**Average Rating:** 4.6/5.0

**Total Reviews:** 29

#### Who Is the Company Behind Birlasoft?

- **Seller:** [Birlasoft](https://www.g2.com/sellers/birlasoft)
- **Year Founded:** 1990
- **HQ Location:** Pune, Maharashtra
- **Twitter:** @birlasoft  
4,773 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=879d1d3ebf367c8d5092d5587c06f354f76638f3aa213f976727e8af231f5545&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F4661%2F&secure%5Burl_type%5D=linkedin_company_website)  
15,407 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 41% Large, 34% Medium

#### What Are Recent G2 Reviews of Birlasoft?

**["Birlasoft review."](https://www.g2.com/survey_responses/birlasoft-review-8550473)**

**Rating:** 4.0/5.0 stars

_— Verified User in Financial Services_

[Read full review](https://www.g2.com/survey_responses/birlasoft-review-8550473)

**["Great experience with Birlasoft"](https://www.g2.com/survey_responses/birlasoft-review-7644681)**

**Rating:** 4.5/5.0 stars

_— Jeyashankar M._

[Read full review](https://www.g2.com/survey_responses/birlasoft-review-7644681)

### [CDW Hardware](https://www.g2.com/products/cdw-hardware/reviews)

Provider of technology solutions for business, government, education and healthcare. With a balanced portfolio of 250,000 small, medium and large customers.

**Average Rating:** 4.2/5.0

**Total Reviews:** 27

#### Who Is the Company Behind CDW Hardware?

- **Seller:** [CDW](https://www.g2.com/sellers/cdw)
- **Year Founded:** 1984
- **HQ Location:** Vernon Hills, IL
- **Twitter:** @CDWCorp  
41,657 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4ce4bdc22d5cd0d0f950dcfbaa7d63cd9c96c8c145b1d2b500be10b5b45a8687&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F3334%2F&secure%5Burl_type%5D=linkedin_company_website)  
18,631 employees on LinkedIn®
- **Ownership:** NASDAQ: CDW

#### Who Uses This Product?

- **Company Size:** 59% Medium, 33% Small

#### What Are Recent G2 Reviews of CDW Hardware?

**["Fast, courteous, and professional"](https://www.g2.com/survey_responses/cdw-hardware-review-8592966)**

**Rating:** 5.0/5.0 stars

_— Verified User in Electrical/Electronic Manufacturing_

[Read full review](https://www.g2.com/survey_responses/cdw-hardware-review-8592966)

**["Large company with a personal touch!"](https://www.g2.com/survey_responses/cdw-hardware-review-5202948)**

**Rating:** 5.0/5.0 stars

_— Shawn C._

[Read full review](https://www.g2.com/survey_responses/cdw-hardware-review-5202948)

#### What Are G2 Users Discussing About CDW Hardware?

- [What is CDW Hardware used for?](https://www.g2.com/discussions/what-is-cdw-hardware-used-for) - 1 upvote
- [What does CDW stand for in technology?](https://www.g2.com/discussions/what-does-cdw-stand-for-in-technology)
- [Does CDW sell software?](https://www.g2.com/discussions/does-cdw-sell-software)
- [What does the CDW do?](https://www.g2.com/discussions/what-does-the-cdw-do)
- [What services does CDW?](https://www.g2.com/discussions/what-services-does-cdw)

### [Fujitsu Consulting](https://www.g2.com/products/fujitsu-consulting/reviews)

Salesforce Consulting and Implementation Practice.

**Average Rating:** 4.5/5.0

**Total Reviews:** 10

#### Who Is the Company Behind Fujitsu Consulting?

- **Seller:** [Fujitsu](https://www.g2.com/sellers/fujitsu)
- **Year Founded:** 2007
- **HQ Location:** Paris, France
- **Twitter:** @Fujitsu\_Global  
65,269 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=36eef84c37db8a5ebf0dc9dc118c585ac59e4c2eef0552db75f1e914f15adb71&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Ffujitsu%2F&secure%5Burl_type%5D=linkedin_company_website)  
58,481 employees on LinkedIn®
- **Ownership:** TYO:6702

#### Who Uses This Product?

- **Company Size:** 50% Medium, 50% Small

#### What Are Recent G2 Reviews of Fujitsu Consulting?

**["Fujitsu Consulting - Justifies its name with the type of supports it provides!!!"](https://www.g2.com/survey_responses/fujitsu-consulting-review-7467931)**

**Rating:** 5.0/5.0 stars

_— Akash A._

[Read full review](https://www.g2.com/survey_responses/fujitsu-consulting-review-7467931)

**["Fujitsu Delights: A Deep Dive into Tech Excellence"](https://www.g2.com/survey_responses/fujitsu-consulting-review-8698833)**

**Rating:** 4.0/5.0 stars

_— Muhammad A._

[Read full review](https://www.g2.com/survey_responses/fujitsu-consulting-review-8698833)

### [Hexaware](https://www.g2.com/products/hexaware/reviews)

Hexaware is a global technology and business process services company driven by a singular purpose: to create smiles through great people and technology. Guided by the company’s vision to be the most loved digital transformation partner, Hexaware empowers enterprises to build, transform, run and optimize their technology and business processes for a rapidly changing world. Operating in 54 offices across 28 countries, the company serves 12 sectors, including banking, financial institutions, insurance, life sciences & healthcare, retail & consumer, manufacturing, travel & hospitality, high-tech, professional services, telecom and utilities, transportation and logistics, and educational institutions. Hexaware’s offerings, including application services, cybersecurity, enterprise automation, generative AI, sustainability services and testing, drive agility and operational excellence for 370+ clients. Hexaware’s expertise spans six core service lines: Business Process Services to outsource, manage and automate business processes; Cloud services to accelerate digital journeys up to 2x faster than industry standards; Data & AI for actionable insights and smarter decision-making; Digital IT Operations to run, optimize and secure applications and infrastructure; Digital & Software to deliver impactful software solutions; and Enterprise Platform Services to build businesses on the world’s leading platforms. Three proprietary platforms deliver transformative outcomes: RapidX™, a robust digital transformation accelerator powered by GenAI, streamlines workflows and enhances agility by leveraging advanced technologies for innovation. Amaze® holistically automates the cloud journey, delivering strategic and cost-efficient adoption and modernization solutions. Tensai® harnesses AI/ML to drive intelligent automation, enabling smarter decision-making and adaptive business processes. With 30+ years of enabling transformation, Hexaware is committed to people, the planet and progress.

**Average Rating:** 3.7/5.0

**Total Reviews:** 3

#### Who Is the Company Behind Hexaware?

- **Seller:** [Hexaware Technologies](https://www.g2.com/sellers/hexaware-technologies)
- **Year Founded:** 1990
- **HQ Location:** Navi Mumbai, Maharashtra, India
- **Twitter:** @HexawareGlobal  
13,953 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=ea52c35b0f1b43c26e17713d8b1535047fb9940e15562641c174a92db6e73752&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fhexaware-technologies&secure%5Burl_type%5D=linkedin_company_website)  
32,765 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 67% Small, 33% Medium

#### What Are Recent G2 Reviews of Hexaware?

**["Hexaware review"](https://www.g2.com/survey_responses/hexaware-review-9748938)**

**Rating:** 4.0/5.0 stars

_— Verified User in Consulting_

[Read full review](https://www.g2.com/survey_responses/hexaware-review-9748938)

#### What Are G2 Users Discussing About Hexaware?

- [What is Hexaware used for?](https://www.g2.com/discussions/hexaware-what-is-hexaware-used-for)
- [What is Hexaware used for?](https://www.g2.com/discussions/what-is-hexaware-used-for)

### [IBM Consulting](https://www.g2.com/products/ibm-consulting/reviews)

Consulting and Implementation Practice.

**Average Rating:** 4.0/5.0

**Total Reviews:** 64

#### Who Is the Company Behind IBM Consulting?

- **Seller:** [IBM](https://www.g2.com/sellers/ibm)
- **Year Founded:** 1911
- **HQ Location:** Armonk, New York, United States
- **Twitter:** @IBMSecurity  
74,660 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=14b544adaece4fdbc987f1d7f7028048c22259946811200cc751263825586af9&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F1009%2F&secure%5Burl_type%5D=linkedin_company_website)  
328,202 employees on LinkedIn®
- **Ownership:** SWX:IBM

#### Who Uses This Product?

- **Top Industries:** Computer Software, Information Technology and Services
- **Company Size:** 74% Large, 62% Medium

#### What Do G2 Reviewers Say About IBM Consulting?

_AI-generated summary from verified user reviews_

##### Pros

- Users find IBM Consulting effective in addressing various business challenges, highlighting its **problem-solving capabilities**.

#### What Are Recent G2 Reviews of IBM Consulting?

**["Highly Customizable to Client Needs"](https://www.g2.com/survey_responses/ibm-consulting-review-13166452)**

**Rating:** 5.0/5.0 stars

_— Arnab S._

[Read full review](https://www.g2.com/survey_responses/ibm-consulting-review-13166452)

**["Deep Expertise and Responsive Support—A Truly Valuable Partner"](https://www.g2.com/survey_responses/ibm-consulting-review-13127975)**

**Rating:** 5.0/5.0 stars

_— Mr. Prakash G._

[Read full review](https://www.g2.com/survey_responses/ibm-consulting-review-13127975)

#### What Are G2 Users Discussing About IBM Consulting?

- [Is IBM a Workday partner?](https://www.g2.com/discussions/is-ibm-a-workday-partner)
- [Is IBM GBS part of Kyndryl?](https://www.g2.com/discussions/is-ibm-gbs-part-of-kyndryl)
- [What HCM does IBM use?](https://www.g2.com/discussions/what-hcm-does-ibm-use)
- [How big is IBM Global Services?](https://www.g2.com/discussions/how-big-is-ibm-global-services)
- [Does IBM use Workday?](https://www.g2.com/discussions/does-ibm-use-workday)

### [ScienceSoft](https://www.g2.com/products/sciencesoft/reviews)

ScienceSoft USA Corporation, doing business as ScienceSoft, is an IT consulting and software development company founded in 1989. With 750+ experts, it serves clients in 80+ countries and 30+ industries, with strong expertise in healthcare (HIPAA-compliant EHR/EMR, telemedicine, diagnostics) and financial services (digital banking, payments, fraud prevention, trading automation). ScienceSoft also delivers AI solutions across domains. Recognized by IAOP, Financial Times, Inc. 5000, and Newsweek, the company holds ISO 9001, ISO/IEC 27001, and ISO 13485 certifications.

**Average Rating:** 4.7/5.0

**Total Reviews:** 3

#### Who Is the Company Behind ScienceSoft?

- **Seller:** [ScienceSoft](https://www.g2.com/sellers/sciencesoft)
- **Year Founded:** 1989
- **HQ Location:** McKinney, Texas
- **Twitter:** @ScienceSoft  
947 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=773070fc031378eb1cbc2d0124f779a2254a5eb54cbc753aa09c562944ecb562&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F14551&secure%5Burl_type%5D=linkedin_company_website)  
858 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 33% Large, 33% Medium

#### What Are Recent G2 Reviews of ScienceSoft?

**["Review about Microsoft Dynamic Consulting provider"](https://www.g2.com/survey_responses/sciencesoft-review-6813241)**

**Rating:** 5.0/5.0 stars

_— YASH P._

[Read full review](https://www.g2.com/survey_responses/sciencesoft-review-6813241)

**["Review for Best Microsoft Dynamics CRM Consulting Providera"](https://www.g2.com/survey_responses/sciencesoft-review-6816065)**

**Rating:** 4.0/5.0 stars

_— Neha S._

[Read full review](https://www.g2.com/survey_responses/sciencesoft-review-6816065)

### [UST Global](https://www.g2.com/products/ust-global/reviews)

UST is a global technology and consulting firm that specializes in providing transformative solutions to businesses across various industries. Established in 1999, UST leverages advanced technologies, including artificial intelligence, to help organizations navigate complex challenges and drive meaningful change. The firm partners with clients from the initial design phase through to operational execution, ensuring that every aspect of the transformation journey is aligned with their strategic goals. Targeting a diverse range of industries, UST caters to businesses seeking to enhance their operational efficiency, innovate their product offerings, and improve customer experiences. The firm’s comprehensive suite of services includes AI-driven digital solutions, proprietary platforms, engineering, research and development, and an innovation ecosystem designed to address core business challenges. This multifaceted approach enables organizations to not only adapt to the rapidly changing market landscape but also to thrive within it, making UST a valuable ally in the pursuit of business excellence. UST’s key features include a deep understanding of industry dynamics, a commitment to innovation, and a focus on agility. By infusing these elements into client organizations, UST helps to create sustainable value and foster positive change. The firm’s expertise allows it to tailor solutions that meet the unique needs of each client, ensuring that the strategies implemented are both effective and impactful. This personalized approach is a significant differentiator in the competitive landscape of technology consulting, setting UST apart as a leader in the field. The benefits of partnering with UST extend beyond immediate operational improvements. By harnessing the power of technology and AI, UST empowers organizations to make data-driven decisions, streamline processes, and enhance customer engagement. The firm’s commitment to building a future-ready mindset within client organizations helps them stay ahead of industry trends and anticipate changes in consumer behavior. With a workforce of over 30,000 employees across more than 30 countries, UST is well-positioned to deliver solutions that resonate on a global scale, ultimately touching billions of lives. Through its collaborative approach and extensive expertise, UST stands out as a trusted partner for organizations looking to embark on their transformation journeys. By focusing on measurable outcomes and fostering a culture of innovation, UST not only addresses immediate business needs but also lays the groundwork for long-term success and resilience in an ever-evolving marketplace. The firm’s dedication to understanding and responding to the unique challenges faced by its clients ensures that UST remains a pivotal player in the technology consulting sector.

**Average Rating:** 4.8/5.0

**Total Reviews:** 17

#### Who Is the Company Behind UST Global?

- **Seller:** [UST](https://www.g2.com/sellers/ust)
- **Company Website:** www.ust.com
- **Year Founded:** 1999
- **HQ Location:** Aliso Viejo, California, United States
- **Twitter:** @USTGlobal  
16,476 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=32aea6ef9f714b55904eb12a4c148385a74671e2a820de0aa033b8feead9f391&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fustglobal&secure%5Burl_type%5D=linkedin_company_website)  
38,088 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 47% Large, 24% Medium

#### What Do G2 Reviewers Say About UST Global?

_AI-generated summary from verified user reviews_

##### Pros

- Users note the **high efficiency** of UST Global, appreciating quick support and fast turnaround on deliverables.
- Users commend UST Global for their **reliability** , showcasing consistent deliverables and a structured approach to project needs.
- Users commend UST Global for their **strong technical expertise** , which greatly enhances project delivery and outcomes.
- Users value the **strong culture of learning and collaboration** at UST Global, fostering motivation and high performance.
- Users praise UST Global for their **exceptional quality** in talent sourcing, technical expertise, and efficient support across projects.

##### Cons

- Users find UST Global to be **expensive** , suggesting a need for more competitive pricing and improved management.
- Users note that the **domain complexity** during project ramp-up can be challenging despite strong support from UST Global.
- Users feel that **dependency issues** and frequent team changes hinder UST's overall performance and competitiveness.
- Users report **performance issues** during peak release cycles, affecting workload and adaptation to project complexities.
- Users find **staff turnover** at UST Global problematic, impacting team stability and project continuity.

#### What Are Recent G2 Reviews of UST Global?

**["Robust Observability and Automation with Seamless Dynatrace, Splunk, and ServiceNow Integration"](https://www.g2.com/survey_responses/ust-global-review-13098089)**

**Rating:** 5.0/5.0 stars

_— Rao Venkata R._

[Read full review](https://www.g2.com/survey_responses/ust-global-review-13098089)

**["Transforms Noisy Alerts into Actionable Incidents with Strong Automation and ITIL Runbooks"](https://www.g2.com/survey_responses/ust-global-review-13113161)**

**Rating:** 5.0/5.0 stars

_— Pravallika C._

[Read full review](https://www.g2.com/survey_responses/ust-global-review-13113161)

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[Browse ServiceNow Consulting Services Themes](/categories/servicenow-consulting-services/themes)

 ![Adam Crivello](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adam Crivello")
AC

Researched and written by [Adam Crivello](https://research.g2.com/insights/author/adam-crivello)

Updated October 3, 2024

ServiceNow consulting services provide industry or domain expertise and deep implementation knowledge of ServiceNow software products while playing a wide range of roles in delivering a solution that maximizes customers’ return on investment. These partners leverage their highly skilled ServiceNow resources to influence deals, track their deployments through deployment registration, and drive adoption and business success. Businesses seeking to implement a ServiceNow tool can enlist the provider's help with several aspects of the process, from digital transformation to software integration. Working with a ServiceNow consulting service provider can reduce the hassles associated with major software implementation, overcome staffing challenges, and help teams ramp up faster and maximize their results when using the tools.

ServiceNow implementers and consultants can include companies of varying sizes, from individual consultants to global consulting firms. Additionally, these consulting service partners can have expertise in multiple ServiceNow products (IT operations management, customer service management, etc.) and industries (education, energy and utilities, etc.).

To become a certified ServiceNow consulting service provider, a company needs to be a ServiceNow Registered Partner who meets entry-level requirements and commits to meeting specialist segment requirements within two years. Providing a fast-developing "Now" practice that exhibits some capability and success measures will promote the company from Registered to Specialist. Premier, Elite, and Global Elite are partners with a high standard of "Now" practices serving multiple products, industries, and regions.

To qualify for inclusion in the ServiceNow Consulting Services category, a services provider must:

- Offer consulting services for ServiceNow solutions 
- Demonstrate experience implementing ServiceNow products

Show More