--- title: Mitratech Perform Reviews meta_title: 'Mitratech Perform Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 454 reviews by the users' company size, role or industry to find out how Mitratech Perform works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 454 scale: '5' date_modified: '2026-08-09' parent_category: name: Talent Management url: https://www.g2.com/categories/talent-management --- # Mitratech Perform Reviews **Vendor:** Mitratech **Category:** [Performance Management Software](https://www.g2.com/categories/performance-management) **Average Rating:** 4.2/5.0 **Total Reviews:** 454 ## About Mitratech Perform Mitratech Perform transforms your review process from a time-consuming administrative task into a powerful tool for driving employee engagement and development. Designed for HR leaders and growing companies looking to move beyond spreadsheets and paper-based systems, our intuitive platform simplifies every aspect of performance management. With Mitratech Perform, you can align individual and company goals, streamline the entire review cycle, and foster a culture of continuous feedback and development that helps your people and business thrive. Key capabilities include: 1. Flexible Performance Reviews: Easily create and automate customized review cycles, including manager reviews, self-evaluations, and 360-degree feedback to gather comprehensive insights. 2. Strategic Goal Management: Empower your teams to set, track, and align employee goals with overall company objectives, ensuring everyone is working toward a common purpose. 3. Continuous, Real-Time Feedback: Enable managers and employees to give and receive feedback year-round. Our note-taking feature helps capture performance details as they happen, reducing recency bias for fairer, more accurate reviews. 4. Actionable Reporting & Analytics: Make data-driven talent decisions with powerful reporting that provides clear visibility into employee performance across your organization. 5. Seamless Integrations: Connect Perform to your existing HR systems to create a unified and streamlined talent management workflow. Stop managing tasks and start developing talent. Mitratech Perform gives you the tools to boost performance, increase engagement, and make smarter decisions for your workforce. ## Mitratech Perform Pros & Cons **What users like:** - Users love that Mitratech Perform helps them **hire top talent quickly** , streamlining their recruitment process effectively. (1 reviews) - Users value the **efficient hiring process** of Mitratech Perform, allowing for quick access to top talent. (1 reviews) - Users value the **efficient hiring process** of Mitratech Perform, enabling them to quickly find top talent. (1 reviews) **What users dislike:** - Users find Mitratech Perform has **limited customization** , making it challenging to tailor to specific organizational requirements. (1 reviews) - Users experience **navigation difficulty** on Mitratech Perform, finding it challenging to customize for their organizational needs. (1 reviews) - Users experience **slow application performance** , leading to delays in obtaining results during their tasks. (1 reviews) - Users experience that Mitratech Perform can be **time-consuming** , leading to delays in obtaining results. (1 reviews) - Users experience **time-consumption** with Mitratech Perform, noting that results can take longer than expected. (1 reviews) ## Mitratech Perform Reviews ### 1. Awesome tool for a one stop shop for annual reviews and employee development planning. **Rating:** 4.5/5.0 stars **Reviewed by:** Sarah M. | Director Of Corporate Training, Mid-Market (51-1000 emp.) **Reviewed Date:** December 01, 2017 **What do you like best about Mitratech Perform?** The tool is very intuitive and allowed easy automation of employee self assessment, 360 reviews, customized scale and notes/file upload. Though we just implemented a month before reviews this year, I see myself using for record keeping, goal setting and coaching moving forward. The ability to easily copy comments from the 360 responses made the review process easy and efficient. What I really love is that employees can make comments on themselves throughout the year. Makes it a two way record keeping system which is really helpful for reviews and development planning/coaching. **What do you dislike about Mitratech Perform?** I'm not sure if it is due to the settings we have internally, but when I requested 360 feedback users had to log in to get notified. An email trigger would be more helpful. **What problems is Mitratech Perform solving and how is that benefiting you?** Annual reviews, performance management, employee development. This a fantastic tool that will help promote better reviews, more strategic development plans and efficiency! ### 2. Great jump start solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Alice L. R. | HR Manager, Architecture & Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Mitratech Perform?** Quick onboarding for our company of just under 100 employees; users find the system very intuitive **What do you dislike about Mitratech Perform?** Not being able to trigger performance meeting timings through the system (this would have to connect to Outlook in our case) **What problems is Mitratech Perform solving and how is that benefiting you?** Removing the mystique of the performance review system Enabling us to see that our managers need more training in delivery Involving more people in the process Ultimately would like to have more employee ownership of the process ### 3. HR Admin **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Telecommunications | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2018 **What do you like best about Mitratech Perform?** I'm very happy with TrakStar's: flexibility support and training great implementation plan **What do you dislike about Mitratech Perform?** no complaints! Some managers need additional support. **Recommendations to others considering Mitratech Perform:** TrakStar gave our company a professional, flexible platform for documenting employee performance. It is good for the employees, good for the managers, and good for the company. **What problems is Mitratech Perform solving and how is that benefiting you?** We had no reviews in 2017, poor system of paper docs prior. TrakStar gave our small business (30 employees) a professional platform for executing reviews. The support team helps with on-going advice on how to setup New Hire process, mid-year check-in, formal reviews, etc. I've gotten great feedback from employees on the initial implementation, and it will get better as we turn on additional features. ### 4. Very user friendly - intuitive for employees **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay H. | Talent Operations Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about Mitratech Perform?** I like that the home page guides employees through exactly what is needed right away. As an administrator I like that we can customize the scales/competencies/ranking/weights for what's best for our organization. **What do you dislike about Mitratech Perform?** As an administrator I do find the reports difficult to learn to create - not as intuitive as I would like. **Recommendations to others considering Mitratech Perform:** Really look through the support/help site and take advantages of the webinars. They really support users and answer EVERY question. **What problems is Mitratech Perform solving and how is that benefiting you?** How to simplify our midyear and annual reviews processes for our company and make performance management more of a tool and less of a chore. ### 5. Easy to Use! **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda D. | HR Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about Mitratech Perform?** The system is very easy to use and flexible to fit the needs of my organization. **What do you dislike about Mitratech Perform?** The customer support line rarely answers your calls, most of the time you hit voicemail. However, they are pretty quick at responding to email. **What problems is Mitratech Perform solving and how is that benefiting you?** Allowing for a streamlined performance appraisal process that lets supervisors manage their performance appraisals to their needs. ### 6. Basic but Total Time saver **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Mitratech Perform?** It’s a pretty basic system but everything from implementation and day to day usage is extremely user friendly and intuitive. **What do you dislike about Mitratech Perform?** Limited availability of custom email notification messages. Having the ability to ask more questions based on specific answers in the 360 feedback survey would be nice. **What problems is Mitratech Perform solving and how is that benefiting you?** We had a very manual performance review process and used A LOT of paper. This has definitely reduced paper, and will hopefully improve our on time completions! It will also free up time and improve conversations between Manager and subordinate. From an HR standpoint we’ll be able to spend less time manually tracking and sending emails and reminder emails. ### 7. Wish it was more user friendly! **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Events Services | Enterprise (> 1000 emp.) **Reviewed Date:** January 16, 2018 **What do you like best about Mitratech Perform?** I can easily track goals and search reviews from years' past. **What do you dislike about Mitratech Perform?** I feel like every time I access the software, I should go through a training. It is not user friendly and I have to complete many click-throughs to find the part of the site I need. **Recommendations to others considering Mitratech Perform:** This is surely a better alternative to managing your own reviews. I do think that the look and feel could be improved and user interface easier to navigate. **What problems is Mitratech Perform solving and how is that benefiting you?** One stop shop for reviewing employees, tracking goals, and maintaining personal reviews. ### 8. Amazing System that Does the Job! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** March 27, 2018 **What do you like best about Mitratech Perform?** Trakstar was well thought out and is easy to implement and to use. The team is knowledgeable to work with and our organization loves it. **What do you dislike about Mitratech Perform?** The only thing I dislike is the fact that an employee cannot have two managers in the system and two managers can't provide feedback. **Recommendations to others considering Mitratech Perform:** It's affordable, easy and fun to use. **What problems is Mitratech Perform solving and how is that benefiting you?** We are solving a problem of moving away from paper and managing performance on an on-going basis. It's given us one platform for our employees to add notes and share feedback with peers. ### 9. Our Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Utilities | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2018 **What do you like best about Mitratech Perform?** Very user friendly software for our employees. **What do you dislike about Mitratech Perform?** We are on our second year, very few complaints yet. **What problems is Mitratech Perform solving and how is that benefiting you?** We are a small organization and everyone wears multiple hats, so it was hard to ensure that all appraisals were completed in a timely manner when they were on paper, as they would flow through multiple people. Now everything is streamlined with notices to managers and employees. We have a good process that works for us and makes it a stress free process on our HR staff. ### 10. I Love This Software! **Rating:** 4.0/5.0 stars **Reviewed by:** Ronetta S. | Director of Human Resources, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2016 **What do you like best about Mitratech Perform?** I like the ease and friendliness of the program. Very user helpful with all the content and training videos. There's also the ability for anyone to add notes, make them public or private. I don't have to have a separate disciplinary form, they can make notes directly on an employees record showing all aspects of needed growth and the EIP can be uploaded as well. **What do you dislike about Mitratech Perform?** The ability to have both employees and managers add goals in the scoring process. **Recommendations to others considering Mitratech Perform:** Try it, you'll probably appreciate the software for the cost. **What problems is Mitratech Perform solving and how is that benefiting you?** Ease of employee appraisals. We have currently decided to change the appraisal process and the system allows us the ability to do easier monthly check ins with our employees. ### 11. Decent System **Rating:** 3.5/5.0 stars **Reviewed by:** Amy M. | Vice President, Human Resources, Financial Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Mitratech Perform?** The system has a lot to offer. I like best that I can log in as the user and see exactly what they are seeing. It is so helpful to assist employees/managers with the process. I also think the rater bias is excellent and very useful. It allows us to see what managers "overrate". **What do you dislike about Mitratech Perform?** The reviews are too cumbersome. This could be a result of the reviews our company set up in the system. I also do find the system a little confusing with the review/approvers and the way the process gets held up. **Recommendations to others considering Mitratech Perform:** I was not involved in implementation so I don't know exactly how our company set the system up. I would recommend to companies not to make the reviews so long and the questions redundant. **What problems is Mitratech Perform solving and how is that benefiting you?** Our employees haven't received raises in many years and never had a formal performance review. This allows our employees to feel valued. I was recently hired here and was asked to complete the review process for the entire company using Trakstar. It has been stagnant for a while. ### 12. Reviews you can look forward to **Rating:** 5.0/5.0 stars **Reviewed by:** Pete L. | President & COO, Machinery, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Mitratech Perform?** Trakstar is extremely easy to use. It is visually appealing, has intuitive interface, and actually makes 1:1 meetings and performance reviews something to look forward to. I have been looking for a review program to make our reviews easier to perform, and Trakstar has made that process enjoyable. **What do you dislike about Mitratech Perform?** I don't know if I would call it a 'dislike', but the setup of new job competencies is a little time consuming. Not nearly as painful as the last review program we used, but this is a detail that takes some time and energy. Trakstar does make it an understandable and intuitive process. **Recommendations to others considering Mitratech Perform:** We are in the middle of full implementation of Trakstar. Everything from training to setup to being about 1/2 way done with our full team's reviews has been very high quality. I'm excited to have Trakstar as part of our company. **What problems is Mitratech Perform solving and how is that benefiting you?** One of my favorite features of the program is the ability to keep track of periodic 1 on 1 meetings or impromptu meetings using the "Notes" feature. All too often when preparing an annual review, I have found myself needing to jog my memory or search for significant meetings, employee notes, reprimands, etc. in order to put together a quality review. Trakstar makes it easy by including the "Notes" feature with each employee. I can even take a few minutes every month to send out kudos to any employee for a job well done. This is extremely valuable when it comes time to look at the whole year's performance. These "Notes" are either visible to the employee or just the manager. AWESOME. ### 13. Great output and very additive to firm but the setup process is not completely intuitive. **Rating:** 4.5/5.0 stars **Reviewed by:** Jenna W. | Investment Research Vice President, Investment Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2017 **What do you like best about Mitratech Perform?** The ease of use for the employees of our company. Users believe it is very simple which is great. The product is really everything we were looking for. The only part we don't really use is the goals. **What do you dislike about Mitratech Perform?** I'm a user and partially help with administration. The setup process can be challenging. There are a lot of nuances and it isn't totally clear at times. This was our first time using it so hopefully next year will be smoother. Further, it would be great to be able to multiple names on the "reviewers" section. In some cases, employees report to 2 individuals and those 2 individuals work together to fill out the review, however, only 1 of their names is on the report. Further, the reporting function is great, but only allows users to compare themselves to their department and level. It would be great to see how ourselves match up to the firm as a whole. **Recommendations to others considering Mitratech Perform:** Reviewsnap is great, especially for smaller companies. Users believe it is simple. Many questions come up during setup so I'd recommend giving some time so that you can get everything running smoothly before rolling out. **What problems is Mitratech Perform solving and how is that benefiting you?** The 360 review is great for employees to receive feedback from peers and others at the firm. It was our first time and provided great insight for all employees including everyone in junior positions up to partners. The performance review process has become much better at the company by putting it online versus through word docs and email. ### 14. We resurrected Review Snap for use when we implemented a Pay for Performance **Rating:** 5.0/5.0 stars **Reviewed by:** Kay W. D. | Human Resources & Administration Manager, Telecommunications, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** The ease of use. When we had questions, the support people were very helpful. There's not a lot of training required for our supervisors or employees. Once we finished getting our information current, it's very intuitive to use, whether you're the one conducting the appraisal, or the person getting appraised. We were able to incorporate individual and corporate goals into the system with ease. We were able to load a matrix linking percentage of raises to the performance review. **What do you dislike about Mitratech Perform?** The only downside would be that we definitely need to learn more about the system's capabilities. We would like to be able to load the pay increase matrix in one place for all employees, rather than individually for all employees. **What problems is Mitratech Perform solving and how is that benefiting you?** first time implementation of a pay for performance system for the entire company, including individual goals. A way to track, store and retrieve performance reviews, without filling up our personnel files with paper copies. ### 15. Off to a good start! **Rating:** 4.5/5.0 stars **Reviewed by:** Melissa B. | Partner, Law Practice, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** I like how much we've been able to customize the software to make it fit our needs. I also really like the journal entry feature. **What do you dislike about Mitratech Perform?** Although the software is highly customizable, there are still a couple of things I would like more control over, such as the ability to edit the comment suggestions on my own. Also, sometimes the interface is a little odd. For example, when you click on the main tabs at the top of the screen (i.e. "Administration", "Review Process"), the screen does not change until you click on one of the subcategories below. This took me a while to get used to. **What problems is Mitratech Perform solving and how is that benefiting you?** We are a fast-growing law firm and have outgrown our old method of handwritten reviews by the original founding partners. Reviews were becoming stale from year to year there was a concern that we were not accurate capturing our employees' performance because we didn't have a good way to keep records throughout the year (love the journal entry feature) and the partner writing the review often didn't have enough first-hand knowledge of an employee's performance. We've tried 360's in the past to aid in collecting data to write reviews, but employees were hesitant to provide candid feedback because they didn't want their responses to be attributed to them. We've just sent out the invites for our first 360 review period and I'm hopeful we will get better results this time because of the anonymity that the ReviewSnap 360 process provides. ### 16. ReviewSnap is a great organizational tool **Rating:** 3.5/5.0 stars **Reviewed by:** Kevin O. | Human Resources Associate, Publishing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** My favorite part about ReviewSnap is that fundamentally it is a great organizational tool. It provides an area for managers to store reviews and documents(emails, excel, etc.) and create goals for employees. Managers often scramble to put together a review at the last moment and ReviewSnap is an easy way to gradually make notes on this throughout the year. **What do you dislike about Mitratech Perform?** The back-end work can be confusing until you've worked out all of the kinks. I would recommend one person become an expert in using it and help create the review templates for everyone else. I still run into issues and I've been using it for a year and a half(but maybe that's more of a reflection of myself - who knows). **Recommendations to others considering Mitratech Perform:** Have one person champion the project and assist others rather than each manager trying to master it themselves. **What problems is Mitratech Perform solving and how is that benefiting you?** Yearly and semi-annual employee reviews. Keeping people accountable for making sure they're completed. ### 17. Great performance management software **Rating:** 5.0/5.0 stars **Reviewed by:** Christine C. | Recruiter/HR Generalist, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Mitratech Perform?** Customer service. Too many software vendors don't provide good support for their products. Trakstar is quick and thorough with any questions that we have. **What do you dislike about Mitratech Perform?** I used to think that it was a bit hard to move around in Trakstar. The new design, their customer service, and my continued usage has helped tremendously. **Recommendations to others considering Mitratech Perform:** Having a Performance Management System in place is a must! I don't know the other softwares as intimately, but Trakstar has been very effective for us. We are able to continually focus on our Mission, Vision and Values, monitor our managers for rater bias and track very valuable information through the many reports features. It was hard to get many of our managers on board with this, but going into our fourth year, they can now see how each year adds valuable knowledge into the trends of their teams, as well as the tenure of their teams. **What problems is Mitratech Perform solving and how is that benefiting you?** I was not with this company before Trakstar, but the biggest complaint that hear when interviewing new candidates from other companies is "No regular process for performance reviews". I am always very proud to tell them about our system! ### 18. Just starting and all is go go go! **Rating:** 5.0/5.0 stars **Reviewed by:** Nina P. | Director of HR, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2017 **What do you like best about Mitratech Perform?** Implementation was supported well and people are saying it is easy, intuitive and working. My pilot group Q&A was 5 minutes long because they had no questions! **What do you dislike about Mitratech Perform?** I'm still learning what I don't like so i can not say **Recommendations to others considering Mitratech Perform:** Go for it! **What problems is Mitratech Perform solving and how is that benefiting you?** Employees more engaged in appraisal process. Reduction in paper and narrative reviews. Customized appraisals based on role and department focus. Consistent rating definitions are moving us toward consistency (I hope!) ### 19. Great for managing performance review process **Rating:** 5.0/5.0 stars **Reviewed by:** Sean S. | Human Resources Manager, Information Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about Mitratech Perform?** This system allows me to easily manage the performance reviews at our company. I love that it automatically sends reminder notifications to employees and managers when they have a to do item. **What do you dislike about Mitratech Perform?** There are a couple funky things about the system. The process for releasing a review for signature is a little clunky and not intuitive so I have to constantly send out instructions to managers for doing this part. I wish the review remained on the dashboard until the signature has been released. Many times this yer a manager would complete the review portion and not release it for signature but there is nothing on the dashboard indicating that there was another step to complete. **What problems is Mitratech Perform solving and how is that benefiting you?** We are now consistently completing performance reviews on our staff. Previously this is something that would fall by the way side and reviews were not being completed on a regular basis. ### 20. We just completed our first year using Reviewsnap **Rating:** 5.0/5.0 stars **Reviewed by:** Mark W. | CEO & President, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 05, 2018 **What do you like best about Mitratech Perform?** The workflow, notifications, and management access to status. **What do you dislike about Mitratech Perform?** At this time we have no issues/dislikes with the product **What problems is Mitratech Perform solving and how is that benefiting you?** efficient/accurate management of the employee review/performance appraisal process. ### 21. Intuitive and easy to administer **Rating:** 4.5/5.0 stars **Reviewed by:** Kris F. | Human Resources Manager, Automotive, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** Reviewsnap allows me to manage the review process without micromanaging the Department Heads. It is easy to administer and turnaround times are much faster than other programs I have used in the past. **What do you dislike about Mitratech Perform?** Having used archaic methods in the past, I am so thankful to have something that allows me to ensure that our employees are being looked after that I am having difficulty finding something negative to say at this point. **Recommendations to others considering Mitratech Perform:** This is a great tool for providing your employees with feedback and keeping your managers on track with automated reminders. **What problems is Mitratech Perform solving and how is that benefiting you?** Getting reviews done in a timely manner. When an employee has a work anniversary coming up and we already have the review done and ready to administer, it shows the employee that we care about them and their growth with us. ### 22. Trakstar Used for Quarterly Touchbases **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2017 **What do you like best about Mitratech Perform?** I love how Trakstar provides a means for my company to stay connected. We now require all management to touchbase with employees on a quarterly basis and center incentives around completion. This provides motivation to keep the employee-manager relationships alive, especially since more than half of our employees work remotely. Trakstar was very accommodating to our needs and worked with us to create a smooth transition from annual to quarterly touch bases. **What do you dislike about Mitratech Perform?** As with anything new, it was challenging to get buy in from employees and all configuration settings put into place. However, Trakstar was very helpful and provided guidance when needed. **Recommendations to others considering Mitratech Perform:** Trakstar now offers 9 Box capabilities if this is an interest to your company! **What problems is Mitratech Perform solving and how is that benefiting you?** We are bridging the gap created through remote work environments. More communication creates greater rapport and happier/healthier employees. The idea that we were able to transition from annual to quarterly reviews was a real game changer for our company. ### 23. Nice interface and good features **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** July 28, 2017 **What do you like best about Mitratech Perform?** Seems small, but my favorite feature is the ability to log in as any employee. It makes troubleshooting over the phone so easy! The system is also extremely customizable. **What do you dislike about Mitratech Perform?** Some small items are not intuitive. For example, after clicking "approve appraisal," you see the appraisal and have to click again to approve. Employees who aren't using it as often as HR don't find it clear. **What problems is Mitratech Perform solving and how is that benefiting you?** Digitizing or appraisal process is great and we've saved time because employees and supervisors can access their old reviews without calling HR. We also save time by having automated reminder emails ### 24. Trakstar 5 Stars!! **Rating:** 5.0/5.0 stars **Reviewed by:** Leeann C. | Executive Assistant and Event Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Mitratech Perform?** We have been using Trakstar in our organization for 6 years. I have personally been in charge of our Trakstar account for 4 years. We use it for employee self-appraisals and supervisor appraisals on employees. Recently, Trakstar made some significant changes which I love. Trakstar is easy to use, easy to set up, and easy to monitor. Their customer service is always fast and the people are very helpful and friendly. **What do you dislike about Mitratech Perform?** Since the changes were made in 2016, there isn't anything I do not like about Trakstar. **Recommendations to others considering Mitratech Perform:** Get support when you are setting up. They are super helpful! **What problems is Mitratech Perform solving and how is that benefiting you?** We strictly use this for appraisals, and within those appraisals, we are able to track goals, update goals, and perform more helpful appraisals based on tangible results! ### 25. Awesome Tool With Untapped Potential! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Media Production | Mid-Market (51-1000 emp.) **Reviewed Date:** March 20, 2017 **What do you like best about Mitratech Perform?** Trakstar is very straightforward and simple to user from a user (reviewee/reviewer) perspective. LOVE the new dashboard! Very helpful to quickly gauge how the Company's doing in the midst of a review cycle. Also puts things into perspective when you quantify the TOTAL number of reviews submitted. **What do you dislike about Mitratech Perform?** Trakstar is a bit cumbersome from an Administrator perspective. Adjusting templates wasn't as user-friendly as I would have liked/expected. For example, this past year-end review cycle, myself and a colleague spent 8+ hours just updating templates to incorporate a new series of level-specific questions. My Company definitely hasn't fully-utilized all that Trakstar has to offer. It's a little difficult to understand what all is available (no in-product messaging). **What problems is Mitratech Perform solving and how is that benefiting you?** Transitioned from company-wide review process that lived in Excel to Trakstar's platform. Breath of fresh air to streamline at a company level rather than leaving template decisions to department heads. Made peer reviews consistent and therefore, more meaningful. ### 26. Reviesnap Review **Rating:** 3.5/5.0 stars **Reviewed by:** Samantha R. | HR Administrator, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** It's a pretty easy program to use. The on boarding process is fantastic, They are very helpful and thorough in the beginning. After that, not so much. **What do you dislike about Mitratech Perform?** The customer service decreases after the first 6 months. **Recommendations to others considering Mitratech Perform:** In the beginning they will promise you the world to get you to sign up. After you sign up, customer service may drop you like a hot potato. They were extremely helpful in the beginning but the customer service definitely decreased once they already had our money. The product is very good, it's just unfortunate that if you have a question using it, they get back to you 2 days later. **What problems is Mitratech Perform solving and how is that benefiting you?** we have clearer communication among our company using review snap. ### 27. Easy to use software with robust features **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Mitratech Perform?** What I like best is the Trakstar ease of use to setup templates and create new positions. The software is very nicely laid out which makes using Trakstar a breeze, for employees and managers alike. Our company of nearly 100 has been using this software for nearly 6 months with great success. Achieving and maintaining goals are a simple and effective way of keeping track of certain items you may want recognition for when it comes time for Annual reviews. Working with Trakstar representatives has been a very pleasant experience via email, phone, skype, live presentations, etc. They have been very knowledgeable, and have made quick and even large adjustments on the fly without hesitation. The customer support is fantastic and the knowledge base is actually filled with great information unlike some of the Trakstar competition. **What do you dislike about Mitratech Perform?** Reporting features could be more robust, such as compiling a list of how many users have not completed their reviews. This would make it a lot more convenient for a large company to address potential issues. **Recommendations to others considering Mitratech Perform:** Consider this as a way to open up communication lines with employees, managers, and executives about each department within your organization. It can become an effective way to manage goals and keep track of employee performance over time. **What problems is Mitratech Perform solving and how is that benefiting you?** Our company is using this software for Annualized reviews for all of our employees and management. We have realized that the benefits of using this software alongside training, creating goals and managing them more efficiently have all been a benefit of using Trakstar consistently. The reporting features are great for determining where the the company is struggling and creating discussion within the company about how to achieve better results by department, manager, or corporate structuring each year. I would highly recommend purchasing this product. ### 28. HR Generalist **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Mitratech Perform?** As the administrator I feel the system meets most of our needs and I fine it easy to use. The system is also very easy for the managers and employees to use and have no compolaints. Trakstar is constantly making improvements to the software. **What do you dislike about Mitratech Perform?** We are an architecture company and unique that our employees move around to different studios during the year depending on the status of the projects they are working on. So they may work for 2-3 different managers within the 12 month period. Because the system currently only allows an employee to have one manager, this causes a problem when we do our annual performance reviews. I have to constantly change the manager of employees so they can input their comments for the employee. Some of the managers choose to do a multi-rater but that puts all the work on the current manager when completing the review. . **Recommendations to others considering Mitratech Perform:** It is a great tool to stream line and automate our annual performance review system. **What problems is Mitratech Perform solving and how is that benefiting you?** Trakstar helps us recognize where our managers could do a better job communicating with their employees. ### 29. Make your reviews easy **Rating:** 5.0/5.0 stars **Reviewed by:** Douglas F. | COO, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Mitratech Perform?** Two things I really like. First the automation and workflow make it really easy to stay on top of reviews. The second feature I really like is the ability for both employees and managers to leave notes during the quarter rather then scrambling at review time to remember what was done over the past 90 days. **What do you dislike about Mitratech Perform?** Not sure I dislike anything. One challenge as an administrator is going in as a manager and understanding what I see that all the other managers can't see. For example I can run reports other mangers can't. **Recommendations to others considering Mitratech Perform:** When looking at other systems ask who does the implementation. The person from Trakstar who did our implementation knew as much about HR and reviews as they did about the product. This made a big difference during the implementation. **What problems is Mitratech Perform solving and how is that benefiting you?** We were never good at doing regular reviews. It was always a scramble at the end of the year to get something done so we could do bonuses and raises. Trakstar has helped us get more methodical about it and allowed us to separate raises from merit bonuses. ### 30. Using Reviewsnap in a global enterprise **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** We use Reviewsnap in our multi-lingual global health NGO. What I like best is that we are able to include instructions and review templates in multiple languages for use by our staff around the world. This was one of the main reasons we selected Reviewsnap for our organization. **What do you dislike about Mitratech Perform?** Customer service could be better. There are often relatively long hold times to get through to a person, or even worse, we've had to leave messages and wait for call backs from the customer service team. **Recommendations to others considering Mitratech Perform:** This is a good, solid stand-alone system with lots of customizable elements. It is also priced competitively. **What problems is Mitratech Perform solving and how is that benefiting you?** We have a large number of staff who do not have computer access--they work in low resource environments in Africa. Reviewsnap provides us with the capability to print out hard copies of review forms so that these employees can complete their self-evaluations off line. Their forms are then scanned into the system. The Reviewsnap implementation team was very helpful in recommending "work around" solutions to assist us with our unique HR environment. ### 31. Average experience - not likely to renew subscription **Rating:** 2.5/5.0 stars **Reviewed by:** Anna S. | Sr. Director of Finance & HR, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** I liked working with another startup and the fact that they really only offered a performance management system because I could pay for what I needed and not other HR features I don't need. The implementation was easy and quick. I appreciated Reviewsnap hosting a webinar to train our employees on our software. **What do you dislike about Mitratech Perform?** Turnaround time on questions was not quick enough. My Implementation Specialist set up the wrong templates for a couple of our departments and by the time we noticed, it was too late to make changes because some of the employees had already started their self-assessments. I think the dashboard is well done, but the user interface while moving the review from employee to reviewer to secondary reviewer was confusing for our employees. I ended up having to go into the system as the employee and move the review through the various stages of the review for about 30% of our employees. This could be my imagination because software should follow the same logic over and over, but I felt like the system sometimes performed differently under the same situations and I received this feedback from employees as well. A couple of employees reported back that their self-assessments didn't save. The system might have timed out, but a warning or auto-save feature would be nice because losing all their work wasn't a good first impression of the system. I also don't like the reporting options -- too much of what I don't care about and there's not a report to just easily see what stage of the review process the review is in by employee. **Recommendations to others considering Mitratech Perform:** Make sure you give yourself at least a month or so lead time to implement so you can test the system. We were in a hurry (our fault, not Reviewsnap's) but we didn't have time to do things differently before we rolled it out to our employees. **What problems is Mitratech Perform solving and how is that benefiting you?** We implemented an ERP system last year and hoped the ERP system could manage reviews. Due to security issues, we couldn't allow employees access to the system without seeing each other's reviews, which obviously presented a problem. Our payroll provider, ADP, also didn't have a good option for us due to the secondary review option we wanted to offer. In prior years, we passed a review template in Excel back and forth between employee, reviewers, and HR...also a pain. Unfortunately, we didn't feel the benefits of Reviewsnap due to some of user interface, sign-off, and reporting issues so we'll likely go back to Excel spreadsheets next year. ### 32. Easy to use but needs improvement **Rating:** 2.0/5.0 stars **Reviewed by:** Iris G. | Benefits Administrator/HR Mgr, Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** Easy to understand and maneuver, was able choose from drop drop down list when changing the managers. Adding an employee to the list of those that needed to do reviews was nothing difficult. **What do you dislike about Mitratech Perform?** Was not able to add names to the drop down list of reviewing management team list was too limited. Reviews that were finished were automatically sent to the employee, not good if the manager decides he wants to make changes that are not favorable to the employee because the employee has already seen the review. Did not like that you have to go into each persons name to download the final signed review in order to save to company electronic employee file, too time consuming. Do not like that even after I have opted the system to disable all email reminders of reviews, the system continues to send out weekly when all reviews were done weeks ago. **What problems is Mitratech Perform solving and how is that benefiting you?** Trying to get the information into the system in a timely manner without hiccups. Benefits, the ease of use. ### 33. Simple, user-friendly software **Rating:** 3.5/5.0 stars **Reviewed by:** Paula G. | Director, Human Resources, Government Administration, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about Mitratech Perform?** This software is simple, user-friendly and very intuitive, which I, as an HR leader, appreciate for my employees. Since they are not using the program on a daily basis, they need to have some comfort when it comes to review or goal-setting time. **What do you dislike about Mitratech Perform?** This is the third year I have used this software and they still do not have a spell check function that builds to a custom dictionary. It is a serious pain point and I have given regular feedback around it. **What problems is Mitratech Perform solving and how is that benefiting you?** We were not conducting regular performance reviews prior to 2012 so there was no mechanism to track conversations, coaching and feedback. Our employee engagement is outstanding and this is in part due to our managers having clear direction in this part of their role. ### 34. Overview from Genesis Integration **Rating:** 4.0/5.0 stars **Reviewed by:** Sharren L. | HR Administrator, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** For me, as the Administrator I have found it logical to navigate and use. It has also been an easy process to show employees how to use it. I like the ability of being able to update competencies easily and view the status of reviews/pie charts. **What do you dislike about Mitratech Perform?** There have been some glitches, duplication of review dates etc. and not sure why this occurs, is it our error or a software issue? **What problems is Mitratech Perform solving and how is that benefiting you?** It will always be a challenge to get Management on board and complete reviews in a timely manner - but it has been a little easier getting them to use Reviewsnap as it is simpler to use than our previous programme. ### 35. Great fit for our professional services firm **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Mitratech Perform?** We customized forms and processes to match existing manual evaluation process. In doing so, routing of appraisals and tracking feedback has been a much more efficient process for all parties. We are able to monitor individuals giving/receiving feedback, track performance progress, and readily evaluate the success of our development efforts. **What do you dislike about Mitratech Perform?** Multi-Rater feedback is intended to inform the reviews rating. As such, the comments and scores are not readily viewable by the employee receiving feedback. We have had to implement a manual work-around in order to share this important feedback. **What problems is Mitratech Perform solving and how is that benefiting you?** We primarily utilize on the job training and supplement those experiences with internally developed trainings. By using trakstar to monitor performance, we've been able to identify whether performance issues are individual specific or applicable to groups of employees. We are then able to better tailor our formal training sessions to the areas most affecting our teams. ### 36. Review Snap **Rating:** 4.0/5.0 stars **Reviewed by:** Beth H. | CFO, Sports, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about Mitratech Perform?** Review Snap is easy to setup and easy to use. We have access to this service through our HR service provider PMSI, so there is no additional cost to us. It is easy for me to add managers. I like the dashboard and the ability I have to navigate the system. **What do you dislike about Mitratech Perform?** We would like to have a process that would combine reviews with disciplinary action documentation. It is nice to have a review process in place, but each manager has to navigate other files to pull and disciplinary documentation that would need to be included in a review either directly in the review or as a supplement to scoring, etc. **Recommendations to others considering Mitratech Perform:** Review Snap is easy to setup and easy to use. This product was in place prior to my joining the company, so I am unsure about how the setup was implemented and how it process went. I have been very pleased with the processes working with Review Snap. There are a few things that you have to be aware of when completing reviews and moving to the next review period. It is important to complete the review process in order to move on to future reviews. Unless a review is signed off and finalized you will not be able to setup a new review. This is a nice feature which ensures that all reviews are finalized, but it is something that managers need to keep in mind. This is the main issue our managers run into when setting up new reviews. Managers seem to find the process easy to follow and are able to setup employees and complete reviews fairly quickly. We have found that the self-evaluation process is a valuable tool. Our employees are able to provide input into their own review and therefore seem to take more ownership in their job performance. They also seem to be more vested in their growth and the direction they want to take their careers. **What problems is Mitratech Perform solving and how is that benefiting you?** This allows our managers to easily track performance of all full-time employees. It also allows our executive team to view and track how managers are performing and set reminders if they are not completing reviews in a timely manner. Review Snap has definitely streamlined our process throughout the company. ### 37. Great Product for growing company! **Rating:** 4.5/5.0 stars **Reviewed by:** Jamie F. | Office Manager/Customer Service Manager, Wholesale, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about Mitratech Perform?** It is great that we can continue to do something that is this important to us over a large distance. We have multiple locations with home based offices as well. This allows us to keep our review process consistent among all of our employees. **What do you dislike about Mitratech Perform?** My dislike isn't so much with the program as with the lack of computer knowledge and access for some employees. With the change in technology, I'm hoping to remedy that situation with tablets and smartphones. **Recommendations to others considering Mitratech Perform:** Tailor this to your company. It is easy to do with their templates. You can make it more meaningful to employees if you are giving them more specific feedback rather than a generalized overview. **What problems is Mitratech Perform solving and how is that benefiting you?** We are solving a lack of consistency in the review process. By having every employee following the same process, it will be much more streamlined. It will allow those who work remotely to do their review without having to have a printer to scan and email. It has also allowed us to be able to have reviews based on management vs. hourly for a more comprehensive look at each person. ### 38. Trakstar Review - SHAPE Australia **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Mitratech Perform?** I like how you can see the reporting line in the organisational chart in a tree format view. It is a great tool you can easily customise individual appraisals and make it suit the individual. It is very user-friendly with the quick links on the left side of the screen. Great for reporting use as well. I like how you can select to view an employees profile as themselves so you can see what they can see and change it back to the admin view as well. **What do you dislike about Mitratech Perform?** It would be good if you could see when position title's got changed. If someone gets a promotion in the middle of their review you have to create a whole new appraisal and manually put in all the notes again from the previous to make sure it gets carried forward to their new set appraisal. It would be great if you could filter and sort columns in a more advanced way like how Microsoft word does it. So then you can select on just a few roles or a few options to view instead of all or none. It would be great if we could connect this software to an active directory so it automatically creates or terminates staff as it can be quite manual to use for those reasons - even for promotions with title changes. **What problems is Mitratech Perform solving and how is that benefiting you?** None that i can think of at the moment. The only thing that clicks to me is that when we have someone under a formal "HR" performane management, we do use trakstar to upload all documents to their profile. It is great that as a manager you can chose to have it visible or not to the employee. It is great because it then all goes in the one software so it is easier to access. ### 39. very User Friendly **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Mitratech Perform?** I love the ease of use of the system. It is very straight forward and both our Managers and our Employees are able to navigate the system with ease. We were able to customize our competencies, review periods etc. and I I like the reporting features to manage the processes as well. Having rater- bias reports etc. helps ensure that the process remains objective and I like the fact that both the supervisors and HR administrator can approve all reviews before they are administered to the employees. I also like the fact that you can take notes in the system throughout the year so that you don't miss including things that may have happened earlier in the year being reviewed. I like how you can upload documents to support scores assigned as well. The support we get from TrakStar when we have questions etc. is exceptional. They are quick to respond and will take the time to walk you through the system so that as they are helping you, you are learning as well. **What do you dislike about Mitratech Perform?** Sometimes, the system will lock-out when I try to put in a comment when "disapproving" a review. I go out and back into the system and then it normally works. But other than that, the system works very well for our company and I have referred other HR colleagues to this system. **Recommendations to others considering Mitratech Perform:** This is a great system for a company size of 50-500. And with additional "administrators" assigned if your company is much larger than that, it could work well. **What problems is Mitratech Perform solving and how is that benefiting you?** This system has given us a better way to manage reviews with better reporting capabilities. ### 40. Great customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Sarah L. | Human Resources Generalist, Hospital & Health Care, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** I had a superb customer experience with Mildred at Reviewsnap, our Customer Success Manager! She was able to answer my endless questions, devote time for demos as we switched our process within Reviewsnap, and always had a great attitude while doing so. The system/process itself can be customized to what your company is looking to achieve. **What do you dislike about Mitratech Perform?** I would say the inability for the system to send managers more than one reminder of when to do an employee review, or when they need to sign off on a review. I believe something like this is on the list to make work eventually. **Recommendations to others considering Mitratech Perform:** Let them know what it is your company is looking for in Performance Reviews--more than likely, it's possible through Reviewsnap. **What problems is Mitratech Perform solving and how is that benefiting you?** Ensuring that each employee is getting a review from their manager. This is something the system can easily automate and track. ### 41. Ease of use for the Administrator and Managers!! **Rating:** 5.0/5.0 stars **Reviewed by:** James B. | Director, Human Resources, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Mitratech Perform?** Trakstar is such a welcome change for us! It is simple, intuitive, and very easy to learn. At the same time, it is powerful, allows for multirater feecback, a variety of different reviews, succession planning, and more. It has a simple top down internal structure that allows you to make easy changes on the back end that disseminate easily and correctly within your structures. One of the best functions is that as an administrator, I can click on a link that shows me EXACTLY what any of my users are looking at and the functions they have. This saves so much time in answering questions. On top of that, the pricing was about the lowest we had looked at. We are very glad we went with this online softward. **What do you dislike about Mitratech Perform?** No real gripes or concerns. We have been impressed so far. We had seen several demonstrations and this was by far the best we encountered. **Recommendations to others considering Mitratech Perform:** I can't speak highly enough. As an HR person, I want ease of use, real time information, the ability to quickly change reporting structures, the ability to make changes that then trickle down correctly. It fits all of this. They also have dozens of videos and online help that are VERY good and beneficial. Plus the price was one of the lowest. We don't need fancy bells and whistles, we want a software that is a successful tool in bringing about discussions and communications around performance. This does just that. **What problems is Mitratech Perform solving and how is that benefiting you?** Previously we were using a very complicated software and it was not getting good results. We have been able to have more organization in the way reviews are processed and administered. And the end result is we are using this as a better tool for communicating feedback and goals. ### 42. Amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2017 **What do you like best about Mitratech Perform?** The guidance and coaching assistance features the software lends to first-timers or to managers who need more soft skill development is nothing short of incredible! You can make it as simple or as in depth as you like The software seamlessly facilitates allowing different types of employees to have the style of performance conversation THEY want to have. **What do you dislike about Mitratech Perform?** There is nothing to dislike, so far. We are still getting used to the software and really utilizing all the features it has to offer. **Recommendations to others considering Mitratech Perform:** Know that, while there are lots of template competencies (Skill sets) to help you populate the assessments, customization has been the key to making it our own. You need an owner for the full roll-out process. It took us a good 3-4 months when all was said and done. **What problems is Mitratech Perform solving and how is that benefiting you?** Our company went for its first 11 years of existence without any formal performance conversations. Trakstar has allowed us to integrate a mobile-friendly feedback platform critical to our performance-based compensation goals and facilitating more in-depth conversation to help us retain our Millennial talent. ### 43. Reviewsnap has been great and helped us make it work for our unique review process **Rating:** 4.5/5.0 stars **Reviewed by:** Derek S. | IT Manager, Environmental Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about Mitratech Perform?** Support has been amazing. We have a unique review process and Gloria (and others) helped us set up the system in a way that works for our needs. They are fast to respond and have an answer for most things we wanted to accomplish **What do you dislike about Mitratech Perform?** Interface is a bit outdated. Adding 360 reviews mid year is a bit of a struggle for us, but I think it is only due to our unique process. **Recommendations to others considering Mitratech Perform:** A great product. The support has been unmatched and we have had two flawless review cycles now. **What problems is Mitratech Perform solving and how is that benefiting you?** We have been able to streamline our review process, We moved from 3 separate systems to complete our annual reviews into one unified product with reviewsnap ### 44. Trakstar - Reliable Review System **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Mitratech Perform?** I like the history that you get with Trakstar the more you use it. You can archive reviews which is great for HR purposes. It is great for staying organized, and I also like that you can set up custom e-mail alerts. **What do you dislike about Mitratech Perform?** I don't like the interface of the system. It's not very intuitive and thus is not very user friendly. I think some major product redesign would help make it feel less of a chore to use. Customization options are pretty difficult to use for different company departments. It's fine if every department review template is the same, but most departments have different goals and deliverables that they are being assessed on. **What problems is Mitratech Perform solving and how is that benefiting you?** We previously just used excel for reviews, so using Trakstar has been a huge bump up in our professionalizing the review process. ### 45. Great experience, used for several years **Rating:** 4.5/5.0 stars **Reviewed by:** Beth D. | Staffing and Communications Coord - HR, Religious Institutions, Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about Mitratech Perform?** The customer service of the ReviewSnap staff is outstanding. If I have a question or request, I always have an answer within that work day. They are willing to develop features or reports to meet my organization's specific needs. Appreciate they are constantly improving their product. Looking forward to using this product for many more years. As a non-profit, the price point fits our budget and is a quality product for the money. **What do you dislike about Mitratech Perform?** Navigation is still a little clunky. We do self reviews and then manager reviews. Often the employee will complain it's a lot of clicks or they aren't sure where they are in the review. **Recommendations to others considering Mitratech Perform:** This is a great product for a simple performance review system. You can use it as basic as you'd like or you can utilize some of the additional features, i.e. comp Great customer service and care - very much appreciated as we do all reviews annually, so I'm supported 300 users at one time. **What problems is Mitratech Perform solving and how is that benefiting you?** Work flow improvements ### 46. Excellent tool for Small-to-Medium Businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Joseph D. | Director of Human Resources, Hospitality, Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about Mitratech Perform?** I love the ability of the system to create custom templates to group employees together. Additionally being able to rate employees on goal accomplishment as well as competencies is fantastic. **What do you dislike about Mitratech Perform?** I can never reach a live person for support issues on the first call. I have to wait for a call back, which may not be for several hours. Additionally the system can be glitchy if changes are made after templates have been set up. For example, reviews were not automatically sent for signature after finalizing the review as they were supposed to be. **Recommendations to others considering Mitratech Perform:** From everything I've experienced, it seems like this product is only feasible for use if you have common review dates. We were originally planning on using this for shop managers in addition to district manager and corporate staff; however we have common review date while shop managers do not. **What problems is Mitratech Perform solving and how is that benefiting you?** Having a consistent way to rate employees at all levels of the corporate organization. ### 47. Easy to use, but UX can be improved **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** February 07, 2017 **What do you like best about Mitratech Perform?** I like that the tool is simple to use from an employee and admin standpoint. It doesn't have any unnecessary frills or features (if you are just looking for a performance review system). The customer support is also very helpful and responsive if I have any questions. **What do you dislike about Mitratech Perform?** The interface looks very old and outdated. Especially working at a technology company, the UX/UI can definitely be updated to not look so archaic. Also the reporting feature can be improved. For instance if I want to run a report as to who completed their reviews, employees who did not initiate the review will not come up in the report, which creates extra work on my end. **Recommendations to others considering Mitratech Perform:** None **What problems is Mitratech Perform solving and how is that benefiting you?** We want to have a 90% completion rate of reviews and we want employees to enter in their career aspirations and long term goals so we have that information documented. Reviewsnap allowed us to customize our review process so that it works for our company and meets our business needs. ### 48. Review of Reviewsnap **Rating:** 5.0/5.0 stars **Reviewed by:** Elizabeth L. | Director of Administration, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** March 09, 2017 **What do you like best about Mitratech Perform?** Very easy and professional set up, excellent customer service and it is a very user friendly resource. **What do you dislike about Mitratech Perform?** At time I I have no complaints, concerns or regret in using reviewsnap. They are an excellent resource. **Recommendations to others considering Mitratech Perform:** Initially I had hands on customer support, now I have to go through the service center who provide email instructions. I would prefer to also have the option of getting a phone call and having the service support person walk me through a process that I am not familiar with. **What problems is Mitratech Perform solving and how is that benefiting you?** Enhanced and more uniform Performance Evaluation templates and assessments. The questions are easy to answer and less time consuming. Managers are able throughout the year to journal observations and challenges so that all the info a manager would need to provide an objective assessment is always available. ### 49. Great So Far! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Transportation/Trucking/Railroad | Enterprise (> 1000 emp.) **Reviewed Date:** March 17, 2017 **What do you like best about Mitratech Perform?** The reporting is excellent. Any report you wish you could run, Trakstar has. It is much more advanced than any of our other tools in regards to the ease of retrieving the specific information you need. **What do you dislike about Mitratech Perform?** Editing and adding additional processes is less than intuitive. There are too many places to edit, so you may think you are going through a process correctly when the proper place to edit that piece of information was actually a bit lower or higher on the same page. **What problems is Mitratech Perform solving and how is that benefiting you?** We have modernized and standardized our employee reviews. Trakstar has enabled us to ensure that all of our employees are being given reviews within the correct timeframe and their Rater Bias report allows us to view trends in our managers scoring as well. ### 50. Easy Process **Rating:** 5.0/5.0 stars **Reviewed by:** Madison H. | HR Coordinator, Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2017 **What do you like best about Mitratech Perform?** This is a very easy program to use. Very helpful staff, and I love how the help button applies to each page you are on, so if you ever have questions it is very specific to the processes you are trying to use. Plus as an admin it is easy to go in to your employees account and assist them easily. **What do you dislike about Mitratech Perform?** Sometime when creating forms and processes it can get confusing. I generally schedule a phone call with TrakStar to help set this up. **What problems is Mitratech Perform solving and how is that benefiting you?** We are able to see what each employee feel about their reviews, and how each manager individually handles their performance management. It has helped us reach out to managers who don't utilize the system and help them build better teams. ## Mitratech Perform Discussions - [With What all products the Software Could be Integrated?](https://www.g2.com/discussions/15511-with-what-all-products-the-software-could-be-integrated) - 1 comment, 1 upvote - [What does setup and implementation look like if I decide to purchase Reviewsnap?](https://www.g2.com/discussions/implementation-4fd92978-da01-4542-99dc-64526f506f10) - 1 comment, 1 upvote - [If I need help, who will I be able to contact?](https://www.g2.com/discussions/customer-service-ac7d8a6c-3564-40f3-96e8-fde5e5792cc9) - 1 comment, 1 upvote - [Is the system automated or does it take a lot of maintenance?](https://www.g2.com/discussions/maintaining-the-system-8b4e9088-c186-4269-a103-087444be1a30) - 1 comment, 1 upvote - [Can we do 360-degree feedback with Reviewsnap?](https://www.g2.com/discussions/360-degree-feedback) - 1 comment, 1 upvote - [View Mitratech Perform pricing details and edition comparison](https://www.g2.com/products/mitratech-perform/reviews?login_required=true&page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+16%3A12%3A27+-0500&secure%5Bsession_id%5D=35a4ec07-2897-49ba-9609-52329838574e&secure%5Btoken%5D=dc600feed137ddee2f39825301803cdc3b18e45470665dc3419d20e854edb7cc&format=llm_user) ## Mitratech Perform Integrations - [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) - [BambooHR](https://www.g2.com/products/bamboohr/reviews) - [Paylocity](https://www.g2.com/products/paylocity/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [UKG Pro](https://www.g2.com/products/ukg-pro/reviews) ## Mitratech Perform Features **Performance reviews** - 360 Reviews - Customizable Forms - Review Cycle Tracking - Ongoing Performance Tracking - Applicant Tracking **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Core Features - Employee Experience Software** - Employee Lifecycle Management - Communication - Multi-Channel Communication **Additional Functionality** - Onboarding - Individual Development Plans - Career Development - Approval Process Control - Customizable Branding - AI Copilot - Reminders - Customizable Templates - Employee Profiles - Employee Engagement - Learning & Development - API **Platform Basics** - Performance Benchmarking - Reporting & Dashboards - Interoperability **Goals** - Goal Setting/Tracking - Company Goals And OKRs **People Analytics - Employee Experience Software** - Action Plan - Productivity - Individual Development Plans **Platform Content** - Employee Pulse Surveys - Survey Customization - Goal and Challenge Creation - Science-based templates - Customizable Templates **Feedback** - Continuous Feedback - Requesting Feedback - 1-On-1 Meetings - Public Praise - Surveys & Feedback - 360 Degree Feedback **Advanced Features - Employee Experience Software** - Digital Experience Management - Benchmarking - Employee Listening **Platform Additional Functionality** - Employee Segmenting - Goal and Challenge Creation - Employee Portal - Surveys & Feedback - Peer-to-Peer Recognition **Data** - Dashboards And Reports - Historical Data - Customizable Reports - Real-Time Data **Employee Improvement - Employee Experience Software** - Performance Management - Learning - Team Building - Negative Feedback Management - Communication Management **Additional Functionality** - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Additional Functionality** - Real-Time Reporting - Customizable Branding - Rewards Program - Reporting/Analytics - Learning & Development - Social Engagement - Chat/Messaging - Customizable Questions - Customizable Reports - Commenting/Notes - Engagement Tracking - Generative AI - Employee Profiles - Question Library - Gamification - Real-Time Data - Performance Metrics - Scoring - AI Copilot - Offboarding - Visual Analytics - Employee Onboarding - Alerts/Notifications - Employee Database **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Activity Dashboard - Activity Dashboard - Mobile Access - Activity Dashboard - Training Management - Goal Management - Feedback Management - Action Management - Mobile Access - Activity Dashboard - Benefits Dashboard - Activity Dashboard - Feedback Management - Performance Management - Recruitment Management - Compliance Management - Training Management - Calendar Management - Employee Management - Orientation Workflow Management - Task Management - HR Management - Help Desk Management - Mobile Access - Payroll Management - Document Management - Job Description Management - Social Media Integration - Mobile Access - Activity Dashboard - Third-Party Integrations - Assessment Management - Social Media Integration - Activity Dashboard - Mobile Access - Third-Party Integration - Initiative Management - Workflow Management - Community Management - Employee Referral Management - Candidate Management - Workflow Management - Communication Management - Advertising Management - Application Management - Email Management - Job Management - Discount Management - Pipeline Management - File Management - Job Management - Data Storage Management - Compensation Management - Employee Management - Job Application Management - HR Management - Competency Management - Performance Management - Compliance Management - Job Description Management - Evaluation Management - User Management - Role-Based Permissions - Third-Party Integrations **Agentic AI - Performance Management** - Succession Planning - Multi-step Planning - Natural Language Interaction **Additional Functionality** - Employee Portal - Performance Metrics - Self Service Portal - Customizable Templates - Generative AI - Employee Management - Employee Profiles - Reporting & Statistics - AI Copilot - Alerts/Notifications - Weighted Performance Measures - Third-Party Integrations - Peer Appraisals - Personalization and Recommendation - Compensation Management - Performance Appraisal - Individual Development Plans - Self Assessment - Skills Assessment - Performance Review Management - Document Management - Workflow Management - Training Management - Employee Database - Approval Process Control - AI Summarization - Competency Management - API - Employee Recognition - Onboarding - Career Development - Customizable Branding - Reminders - Employee Engagement - Learning & Development - Workflow Automation ## Top Mitratech Perform Alternatives - [PerformYard Performance Management](https://www.g2.com/products/performyard-performance-management/reviews) - 4.7/5.0 (1,248 reviews) - [15Five](https://www.g2.com/products/15five/reviews) - 4.6/5.0 (1,870 reviews) - [Lattice](https://www.g2.com/products/lattice-lattice/reviews) - 4.6/5.0 (3,955 reviews)