Verified User in Legal Services
IL
Verified User in Legal Services
Enterprise (> 1000 emp.)
"Great software, GREAT trainer; implementation going slowly so far..."
4.5/5
What do you like best about Mitratech HotDocs?

HotDocs is robust software that can do just about anything you might need it to in terms of document automation. It's been around a long time, which means there are great resources and a big community of (very helpful!) users. They actively listen to their users about what new features to include, which is not something we found to be true with their competition. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

We are working on integrating into our systems and it has been slower and tougher going than anticipated, but we're getting there! Review collected by and hosted on G2.com.

KR
Karen R.
Paralegal
Small-Business (50 or fewer emp.)
"Great product"
5/5
What do you like best about Mitratech HotDocs?

I like using our documents to create reusable templates. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

I have not found anything to dislike yet. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Verified User in Legal Services
Mid-Market (51-1000 emp.)
"Very positive first experience with HotDocs"
4.5/5
What do you like best about Mitratech HotDocs?

Interview type data input makes document compilation easy, Forces new documents to be created each time rather than user copying and editing old documents which invites room for error. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

Creating new templates with IF statements will be a new challenge for me. However, it appears that there are built-in checks and balances to assist with this function. Review collected by and hosted on G2.com.

Michele A.
MA
Michele A.
Small-Business (50 or fewer emp.)
"Excellent, professional training and an outstanding product"
5/5
What do you like best about Mitratech HotDocs?

HotDocs makes our business infinitely more efficient. The level at which we can customize templates and their functionality is impressive. Our legal pleadings are much more uniform in appearance and the content of each specific type of pleading is more consistent. We can customize portions of the pleadings that need customization. Additionally "plug-ins" created for us by HotDocs allow us to save documents in various formats (.rtf, .pdf, .docx) which makes e-filing with the courts much easier. Additionally, the HotDocs training I receive from Seth Hanisek is always top-notch. He is so professional and easy to work with. He can wrap his mind around complex problems and work out a solution. His trainings are invaluable to me. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

For some of our needs we required custom files to be built as "plug-ins." Because of the customization of those files, and the fact that those who developed their programming are no longer with HotDocs we don't really have any support for them. They are "what they are." We are able to live with them, but it would be nice to have support for customized add-ons. Review collected by and hosted on G2.com.

Verified User in Legal Services
UL
Verified User in Legal Services
Small-Business (50 or fewer emp.)
"Hot Docs Training"
5/5
What do you like best about Mitratech HotDocs?

Seth Hanisek provided training and really opened up the power available in Hot Docs. Spending one hour with Seth will save weeks of time learning and using Hot Docs to automate document generation in my law practice. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

I wish Hot Docs had more clear documentation for self help around how to automate multiple documents with a single interview. Thankfully Seth resolved all of that in a single hour of training. Review collected by and hosted on G2.com.

JT
Jeremy T.
Innovation Specialist
Enterprise (> 1000 emp.)
"Seth Hanisek has been brilliant."
5/5
What do you like best about Mitratech HotDocs?

Ease of use and integration with MS word. The hands-on training with Seth is excellent. He made learning fun, and he was very informative. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

I haven't found anything to dislike thus far. I have only used it for about an hour. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Mid-Market (51-1000 emp.)
"Hotdocs first & Second training session"
4/5
What do you like best about Mitratech HotDocs?

i like the functionality of it, the ease of use and it's flexibility. I like how we can use an existing template and adapt it easily with the new Hotdocs author. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

There's lot's to remember and take in at once to use the software. Review collected by and hosted on G2.com.

NW
Nicolas W.
Small-Business (50 or fewer emp.)
"Great software to automate any type of document you need."
5/5
What do you like best about Mitratech HotDocs?

You'll no longer need to draft letters or documents from scratch. HotDocs allows me to automate the drafting process and have it generate a draft for me to fill out and edit with case-specific details. It has saved me and my firm so much time! Once you draft the first document in a case, all the information is stored so that you can continue where you left off the next time, and only answer supplemental information that has not already been stated in previous documents. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

The only downside I think would be getting started with the process. If you are new to HotDocs, you'll need to spend a lot of time figuring out how to construct your document templates in order for the document to be generated the way you want it to. The best way to go about it, is to Review collected by and hosted on G2.com.

SW
Stephanie W.
Practice Support Specailist
Small-Business (50 or fewer emp.)
"Automate templates with ease"
5/5
What do you like best about Mitratech HotDocs?

The ease of use crating and automating templates Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

From the demonstration, I didn't see anything I disliked. Review collected by and hosted on G2.com.

KW
Kristin W.
Trusts and Estate Paralegal
Mid-Market (51-1000 emp.)
"Save time, reduce errors, increase efficiency"
5/5
What do you like best about Mitratech HotDocs?

The beauty of error free documents created quickly from a source answer file is amazing. If there's a typo, making the change in the single answer file and recreating the documents is a breeze. Review collected by and hosted on G2.com.

What do you dislike about Mitratech HotDocs?

Template authoring can be tedious for a non-programmer but the training from Seth to be a template author allowed me to be a proficient template author. Review collected by and hosted on G2.com.