--- title: Mitel MiCollab Reviews meta_title: 'Mitel MiCollab Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 33 reviews by the users' company size, role or industry to find out how Mitel MiCollab works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 33 scale: '5' date_modified: '2026-08-04' parent_category: name: Collaboration & Productivity url: https://www.g2.com/categories/collaboration-productivity --- # Mitel MiCollab Reviews **Vendor:** Mitel Networks **Category:** [UCaaS Platforms](https://www.g2.com/categories/ucaas-platforms) **Average Rating:** 4.2/5.0 **Total Reviews:** 33 ## About Mitel MiCollab Mitel MiCollab is an enterprise collaboration platform that securely and swiftly powers communications for whenever you need them, wherever you are. KEY BENEFITS - Everything you need in one place – single application for voice, video, messaging, presence, conferencing, mobility, and team collaboration - Multiple devices, single experience – communications experience that’s consistent across all your devices - Increased business productivity – with unified service, spend less time trying to connect and more time engaged in productive communications - Harness the power of teams – Keep up with projects, stay connected with colleagues, and boost the sharing of knowledge and ideas across business silos - Simple Deployments: Deployment QR codes to simplify the process FEATURES - Unified communications and team collaboration - Available for PC, Mac, Web, and Mobile Devices - Mobile-first design - Real-time voice and video calling - Audio conferencing with web sharing - One number reach - Simultaneous ringing / Mobile twinning - Collaborative workspaces - Individual and group chat - File annotation - WebRTC softphone - Outlook® and calendar integration - File and screen sharing - Multiple layers of security - Multi-region / language support ## Mitel MiCollab Pros & Cons **What users like:** - Users enjoy the **rich features** and user-friendly interface of Mitel MiCollab, making it easy and professional to use. (3 reviews) - Users value the **seamless connectivity** of Mitel MiCollab, enhancing communication and presence management for efficient workflows. (2 reviews) - Users appreciate the **mobility** of Mitel MiCollab, enabling seamless communication for managers on the go. (2 reviews) - Users find Mitel MiCollab **easy to use** , appreciating its intuitive interface and minimal effort needed for operation. (2 reviews) - Users value the **easy communication** with MiCollab, enabling seamless connectivity with customers and colleagues remotely. (2 reviews) - Reliability (2 reviews) - Remote Work (2 reviews) - User Interface (2 reviews) - Accessibility (1 reviews) - Audio Quality (1 reviews) **What users dislike:** - Users find the **admin control cumbersome** , with a dated interface that complicates management and support delays. (2 reviews) - Users find the **admin user interface outdated** and not user-friendly, complicating management tasks considerably. (2 reviews) - Users experience **admin control issues** , citing a lack of timely support and a confusing admin portal. (1 reviews) - Users frequently experience **delayed customer service** , leading to frustration with support and the admin portal's usability. (1 reviews) - Users report that **customer support is slow** , often taking days to resolve even minor issues and concerns. (1 reviews) - Geographical Limitations (1 reviews) - Glitches (1 reviews) - Internet Dependency (1 reviews) - Lack of Intuitiveness (1 reviews) - Missing Features (1 reviews) ## Mitel MiCollab Discussions - [What is MiCollab client?](https://www.g2.com/discussions/what-is-micollab-client) - 1 comment - [How do you use Mitel MiCollab?](https://www.g2.com/discussions/how-do-you-use-mitel-micollab) - 1 comment - [View Mitel MiCollab pricing details and edition comparison](https://www.g2.com/products/mitel-micollab/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-06+03%3A09%3A57+-0500&secure%5Bsession_id%5D=b2ac04f9-25cd-486d-ab45-d3844ee69249&secure%5Btoken%5D=b04de5d9b2ca2fc86b4aa11fb2f3fc907a07de038865f26a537b50948b692db4&format=llm_user) ## Mitel MiCollab Features **** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Collaboration Tools** - Screen Sharing - Presentations - Live Chat - File Sharing - Private Chat - Real-Time Chat **Agentic AI - Audio Conferencing** - Proactive Assistance - Decision Making **Agentic AI - UCaaS Platforms** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Third-Party Integrations **** - Screen Sharing - Generative AI - Custom Greetings/Messages - Mobile Access - International Calling - Virtual Voicemail - Call Scheduling - AI Copilot - Call Conferencing - Reporting/Analytics - File Sharing - Two Way Audio & Video - Audio/Video Recording - Real-Time Chat - Audio Calls **Extensions** - Tenancy Flexibility - Native VoIP **Meeting Coordination** - Scheduling - Recording - One-Click Join - Video Streaming - On-Demand Recording - Call Recording **Software Type** - Mobile - Browser Application - Desktop Application **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Features** - Voicemail to Email - File Sharing - Voice Conferencing - Video Conferencing - Electronic Faxes - IVR - Video Call Recording - Customizable Reports - Real-Time Reporting - Meeting Management - Screen Sharing - Two-Way Audio & Video - Virtual Voicemail **** - Trend Analysis - Generative AI - Voice Mail - SSL Security - Caller ID - Multi-Channel Communication - Activity Tracking - Interaction Tracking - Alerts/Notifications - Virtual Backgrounds - Mobile Access - Contact Management - Call Center Management - Access Controls/Permissions - Call Tracking - Call Transfer - Group Messaging - Call Recording - AI Copilot - Call Monitoring - Task Management - SMS Messaging - Reporting & Statistics - Activity Dashboard - Call Routing - Multi-User Collaboration - Single Sign On - Chat/Messaging ## Top Mitel MiCollab Alternatives - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - 4.4/5.0 (17,634 reviews) - [3CX](https://www.g2.com/products/3cx/reviews) - 4.4/5.0 (431 reviews) - [Webex Suite](https://www.g2.com/products/cisco-webex-suite/reviews) - 4.2/5.0 (17,667 reviews)