I like using Missive because it helps our team keep all our emails in one shared inbox. Everyone can see messages, assign a colleague to take care of an email, and reply from a single email address, which makes work faster. They usually update the system from time to time with new features to make it better. Their support team is great at clarifying questions/inquiries and providing tailor fit answers. Our transition from Gmail to Missive was easy even for those that are not super tech-savvy people. Review collected by and hosted on G2.com.

I still have a few email feature related questions that aren't there yet but are possible with CRMs and a few limitations with integrations through Zapier without using webhooks. Review collected by and hosted on G2.com.

Fixed asset work means endless coordination with purchasing, operations, and vendors on equipment purchases, disposals, and transfers. Centralizing all those discussions in one spot makes keeping tabs on everything significantly easier. When I'm unavailable, my backup can handle vendor questions about asset documentation without tracking me down. Review collected by and hosted on G2.com.

Would be huge if it linked directly to our asset management platform - currently matching asset tags manually between systems. File management could also be more visual-friendly, particularly for equipment photos and related documentation. Review collected by and hosted on G2.com.

I like how Missive keeps all team communication in one place. The shared inbox, internal notes, and assignment features make it easy to stay on top of conversations without confusion. Review collected by and hosted on G2.com.

It takes a bit of time for new users to get comfortable, and some advanced features are not very intuitive at first. Review collected by and hosted on G2.com.

Overall, Missive has improved visibility, collaboration, and response time across our email workflows. It is a reliable system for teams that want more control and clarity in managing communication. Review collected by and hosted on G2.com.

It would be helpful if tasks could include a scheduled appointment time, with the option to either trigger a pop up reminder or automatically return to the inbox at the set time. This would make follow ups more flexible and easier to manage without relying on external calendar tools or snoozing the email as well. Review collected by and hosted on G2.com.

Cost accounting involves constant communication with operations, purchasing, and engineering about material costs, labor rates, and overhead allocations. Missive centralizes these cross-functional conversations so our small cost accounting team stays aligned. The ability to loop in subject matter experts using internal comments without cluttering the external message is invaluable. Review collected by and hosted on G2.com.

Would benefit from better integration with our ERP system's cost modules - currently we manually reference between systems. Review collected by and hosted on G2.com.

I love being able to merge messages or conversations, being able to make comments on anything that comes through the inbox for easy communication within the team, and how seamlessly it allows us to integrate other applications to make our jobs that much easier!

The functionality is unmatched. Review collected by and hosted on G2.com.

Nothing I can think of off the top of my head! Review collected by and hosted on G2.com.

I've been thrilled with Missive, since I started using it for my small business a few months ago. I was nervous that it would be too difficult and complicated but the opposite is true. It's extremely intuitive and easy to figure out.

Missive has all the functionality I need to bring an assistant on board. One of my favorite features is how I can save template responses and quickly pull them into an email with a hashtag and the title. It saves me so much time. I also use something they call Labels, which are like folders and very useful for keeping my inbox tidy.

Plus, the customer support is fantastic, which is incredibly reassuring. Review collected by and hosted on G2.com.

I haven't found much yet that isn't helpful. I came across a small bug recently where emails were coming into my inbox in duplicate but the customer support team fixed that very quickly. Review collected by and hosted on G2.com.

Missive Rules are a great tool for triaging emails. I also enjoy using the templates, since they help keep my replies cohesive, consistent, and easy to write. Review collected by and hosted on G2.com.

We haven’t explored the task, tagging, or room features yet. It would be helpful to have a knowledge base center that clearly explains how those sections work and how to use them. Review collected by and hosted on G2.com.

Having all project emails centralized in one organized system changes everything. I can hop between projects, turn emails into tasks right there, and keep our internal chat separate from what clients see. Review collected by and hosted on G2.com.

Needs more integrations - some of our daily tools don't connect natively yet. Also, the sidebar gets messy when you're managing tons of shared inboxes. Review collected by and hosted on G2.com.

It helps me manage all emails from multiple organization accounts in one platform. Review collected by and hosted on G2.com.

Sometimes I mistakenly click an email and it gets marked as read. Because of this, it disappears from our review list and we miss it. We need an audit history section so we can re-check these actions and review the available options. Review collected by and hosted on G2.com.