JH

Ju H.

Student Support Officer

Small-Business (50 or fewer emp.)

12/9/2025

"Clear visuals and great task feature"

4/5

What do you like best about Missive?

I like Missive's visual layout - I think it's very clear and appealing. One of the features I’ve found most useful is the task function - being able to assign tasks and be assigned tasks has made a big difference to how I manage my workload. This is a great improvement compared to the previous email software I used, and it has integrated seamlessly into my everyday work.

The recent addition of the Sent view has also been really helpful in keeping my own emails separate and easy to track, though I think there’s still room for improvement with that function. Review collected by and hosted on G2.com.

What do you dislike about Missive?

Lately, the Sent feature has not been functioning as expected and no longer separates my personal sent messages from All Sent, which can be quite confusing. Review collected by and hosted on G2.com.

What problems is Missive solving and how is that benefiting you?

Missive solves the problem of having emails, tasks, and internal communication spread across multiple platforms. In my role, I primarily work within shared inboxes, responding to customer queries and managing follow-ups. Being able to link tasks directly to emails, as well as track wider team tasks within the same system, has created a centralised hub for my work. This has benefited me greatly, as it reduces the need to switch between different tools, keeps communication and accountability in one place. My workflow has since become more efficient! Review collected by and hosted on G2.com.

AS

Adam S.

Owner

Small-Business (50 or fewer emp.)

5/15/2026

"Missive Makes Email Collaboration and Onboarding a Breeze"

5/5

What do you like best about Missive?

Missive is the solution to a problem we've had for a long time. Email collaboration, onboarding new staff who need access to multiple inboxes, automated rules, signatures, group chat, etc. It's made internal communication, email handoff, and overall collaboration a breeze. Their customer support is very fast and responsive, A+. Big fan! Review collected by and hosted on G2.com.

What do you dislike about Missive?

I wish it had a feature to video chat with team members Review collected by and hosted on G2.com.

FE

Franz E.

CEO

Small-Business (50 or fewer emp.)

2/2/2026

"Excellent communication tool for growing teams"

5/5

What do you like best about Missive?

Missive is incredibly intuitive and easy to set up. We were fully productive within a very short time. The interface is clean and well-designed, making it easy for the whole team to collaborate efficiently. Support is fast and helpful, and new useful features are released regularly. Review collected by and hosted on G2.com.

What do you dislike about Missive?

There is very little to complain about. Some advanced features take a bit of time to fully explore, but this is more about the richness of the tool than a real downside. Review collected by and hosted on G2.com.

KP

Kiran P.

Business Analyst

Mid-Market (51-1000 emp.)

2/20/2026

"Solid solution for accounting team collaboration"

5/5

What do you like best about Missive?

I really value the email assignment system during busy periods like quarterly closes - our

controller can distribute workload evenly and track who's handling which vendor inquiry. The

snooze feature is brilliant for following up on outstanding invoices or payments - I can set

reminders for exactly when I need to chase something without cluttering my inbox. Review collected by and hosted on G2.com.

What do you dislike about Missive?

I wish there were better automation for recurring tasks, like monthly statement requests or

quarterly tax document collection. The tagging system works but could be more

sophisticated for categorizing by GL account codes or expense categories that accountants

actually use. Review collected by and hosted on G2.com.

What problems is Missive solving and how is that benefiting you?

Our biggest headache was lack of visibility into who communicated what to vendors and clients.

This led to duplicate payments, missed early payment discounts, and embarrassing situations

where two people gave contradictory information about the same invoice. Missive solved this

completely - now our entire team sees the same information in real-time. When someone's out

sick during month-end close, anyone can pick up their vendor communications without missing a

beat. Review collected by and hosted on G2.com.

UT

Verified User in Think Tanks

Small-Business (50 or fewer emp.)

5/28/2026

"Seamless Team Collaboration Across Multiple Inboxes"

4.5/5

What do you like best about Missive?

being able to collaborate on multiple inboxes with the team Review collected by and hosted on G2.com.

What do you dislike about Missive?

the delays when I open calendar in a new menu, calendar functionality overall is slow. Biggest issue is if I have multiple events at the same time some do not show, this is a big issue as I have missed things. The improvement to drag events has been good but the ability to color code per event and have the option to show/hide weekends would really help. Review collected by and hosted on G2.com.

RG

Rishabh G.

Insurance Broker

Mid-Market (51-1000 emp.)

4/21/2026

"Team email visibility that works"

5/5

What do you like best about Missive?

Combining email and messaging in one tool saves a lot of time. It's part of how we work now. Keeping everything in one place removes a lot of the usual confusion. Use it all day long. The assignment feature is really helpful during shift handoffs - nothing gets lost. Review collected by and hosted on G2.com.

What do you dislike about Missive?

Setting it up right takes more work than you'd expect at first. Notifications are pretty loud until you adjust them. Review collected by and hosted on G2.com.

What problems is Missive solving and how is that benefiting you?

We used to have separate personal inboxes and couldn't see what others were doing. Now everything's in one shared view. That's reduced dropped emails and made people more accountable. Team coordination runs smoother. Conversations staying in one place means fewer mistakes and less checking back and forth. Whole operation moves faster. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

5/14/2026

"In-Thread Team Chats and Powerful Integrations That Keep Us Aligned"

5/5

What do you like best about Missive?

In-thread private chats with the team—super useful to align internally as conversations develop. The ClickUp, Claude, and Shopify integrations really help, as well. Review collected by and hosted on G2.com.

What do you dislike about Missive?

For our team's use case, the robustness of the app works very well for the few of us who rely on it. That said, for folks who are used to the simplified UI of a Gmail inbox, for example, Missive looks like more trouble than it's worth. So, for those folks, we just don't give 'em a seat! Review collected by and hosted on G2.com.

GG

Gaurav G.

Advisor

Small-Business (50 or fewer emp.)

3/26/2026

"Perfect for managing high-volume invoice processing"

5/5

What do you like best about Missive?

Our AP team handles hundreds of vendor invoices every week, and Missive keeps the email side organized. The shared inbox means anyone on the team can answer vendor questions about payment status without searching through other people's emails. I love the assignment system - invoices that need special approvals or have problems automatically go to the right person Review collected by and hosted on G2.com.

What do you dislike about Missive?

The phone app works but I wish I could approve certain things from my phone that currently need desktop access. Bulk actions would help when dealing with multiple invoices from the same vendor Review collected by and hosted on G2.com.

AT

Ashish T.

Team Leader - Corporate Finance

Mid-Market (51-1000 emp.)

5/13/2026

"Good solution for Collaborative Inbox management & Team chats"

4.5/5

What do you like best about Missive?

Missive makes it easier to manage shared inboxes without overlap. The ability to assign emails and add internal comments helps the team stay aligned and avoid duplicate replies. Review collected by and hosted on G2.com.

What do you dislike about Missive?

Some features are not very intuitive initially, and it takes time to properly set up workflows. The reporting side could also be stronger. Review collected by and hosted on G2.com.

VP

Vincent P.

CCO

Small-Business (50 or fewer emp.)

12/9/2025

"Effortless Team Adoption and Enhanced Client Communication"

5/5

What do you like best about Missive?

What I appreciate the most is how easy it was for the whole team to adopt, we’re faster, more consistent, and more aligned in how we communicate with clients. Review collected by and hosted on G2.com.

What do you dislike about Missive?

Missive doesn’t yet support email sequences, which would be a game-changer for account management and sourcing. It’s the one feature keeping me from fully replacing our CRM. Hopefully it’s on the roadmap! Review collected by and hosted on G2.com.

What problems is Missive solving and how is that benefiting you?

Missive helps us centralize and streamline all our partner (client) communication. Instead of juggling multiple inboxes or tools, our team can now collaborate smoothly, respond faster, and stay aligned, with almost no training needed. The GPT integration is a huge plus too: we work with clients around the world, switching languages constantly, and this feature saves us time while improving the quality of our messages.

Overall, it’s made our communication more efficient, more consistent, and more professional, I honestly don’t know how we managed before. Review collected by and hosted on G2.com.