The ability to loop in subject matter experts using internal comments without cluttering the external message is invaluable. I appreciate that I can see all cost-related discussions in one place rather than scattered across departmental silos. The file sharing works well for exchanging costing spreadsheets and supporting documentation. Review collected by and hosted on G2.com.

The attachment handling could be more sophisticated for large Excel files with multiple costing scenarios Review collected by and hosted on G2.com.

I really like being able to discuss emails with my teammates via chat and organize the relevant topics by conversation thread. Review collected by and hosted on G2.com.

The search tool could be much better. It is very difficult to find conversations that are no longer active or past emails. There is definitely room for improvement in this area, and I believe it could be enhanced. Review collected by and hosted on G2.com.

We use Missive daily for customer support and internal coordination. The combination of email, chat and workflow management in one platform works extremely well for our team. Review collected by and hosted on G2.com.

Search works well overall, but occasionally it can take a bit longer to find older conversations across multiple inboxes. Review collected by and hosted on G2.com.

Getting all project emails into one unified system is a total game changer. Switching between projects is easy, I can turn emails into tasks right away, and team discussions stay completely hidden from client view. Review collected by and hosted on G2.com.

Integration options need expanding - several tools we use daily still don't connect directly. Left sidebar also gets messy fast when you're managing many shared inboxes Review collected by and hosted on G2.com.

What I appreciate most about Missive is how it allows us to share and assign emails as tasks seamlessly. We can discuss specific details related to an email directly within the thread, eliminating the need to start a separate conversation. Additionally, the pricing fits our needs well, as we get all the necessary features without being forced into a higher, more expensive tier. Review collected by and hosted on G2.com.

I wish the task feature would display due dates and reminders more prominently, similar to how dedicated to-do list apps like TickTick do. Since reminders aren't prioritized as notifications, I often overlook them, which leads me to use the due date function less frequently than I otherwise might. Review collected by and hosted on G2.com.

I’ve been using Missive for the past 7 months as a virtual executive assistant, and it has been an absolute game changer. The ability to see all emails coming into my boss’s multiple accounts in one place has made managing communication so much easier. The integration with Todoist is a huge plus, it allows me to seamlessly keep track of tasks and ensures nothing falls through the cracks.

One of my favorite features is the ability to draft emails collaboratively in real time. This makes the review and approval process smooth and efficient, saving us a lot of back-and-forth. Overall, Missive has significantly improved both my productivity and my boss’s workflow. I can’t recommend it enough, especially for assistants or teams managing complex inboxes Review collected by and hosted on G2.com.

Honestly, there isn’t much to dislike. If I had to point out something, it would be that the mobile app could feel a bit limited compared to the desktop version, especially when managing multiple inboxes or long threads. It still works well but having a few more advanced features on mobile would make it better. Review collected by and hosted on G2.com.

We love the configurability and API integration options. Missive’s unique flexibility and integration capabilities allow us to centrally manage AI-assisted communications with clients across multiple channels, including email, Facebook/Instagram, Whatsapp, SMS, and even our own website chatbot and app. The support team is excellent too: when we needed an API adjustment, they responded quickly with an API update that helped us integrate Missive even more seamlessly into our larger tech ecosystem. Review collected by and hosted on G2.com.

Nothing to dislike - just a note that as your company grows, you’ll likely still pair Missive with other specialized tools like ticketing or sales systems. Also, with so many configuration options, new users may need a little time upfront to set up their ideal workflows. Review collected by and hosted on G2.com.

I’ve had a great experience using Missive so far. It’s incredibly user-friendly and makes managing emails, chats, and team collaboration so much easier in one place. Review collected by and hosted on G2.com.

One aspect I found slightly challenging with Missive is the initial learning curve. Review collected by and hosted on G2.com.

Missive simply works—it’s an email client that provides an intuitive answer to the challenges of shared productivity and customer success. Its high level of customisability has let us adapt it perfectly to our needs. After just one month, it has already sped up our team’s workflows, helped us identify and resolve issues, and allowed us to automate excellent service. Review collected by and hosted on G2.com.

We initially found the distinction between archiving and closing confusing. Review collected by and hosted on G2.com.

Fixed asset accounting means coordinating with purchasing, operations, and vendors about buying equipment, getting rid of old items, and moving things around. Missive puts all these cross-department conversations in one place so I can track asset-related emails easily. The shared inbox means my backup can answer vendor questions about asset paperwork when I'm out. Review collected by and hosted on G2.com.

Connection with our fixed asset management system would stop the need to manually match asset tags between platforms. The file organization could be more visual when dealing with equipment photos and documents. Review collected by and hosted on G2.com.