SM
Steven M.
Director of Professional Services
Mid-Market (51-1000 emp.)
"Great Professional Services Application for SFDC Organizations"
5/5
What do you like best about Mission Control?

The ability to build out and automate key performance data, as well as building dashboards, and reports for overall management of your ongoing projects. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Some of the documentation is not always as intuitive as you'd like. Having to live in a large SFDC environment, the permissions and ability to manage the users/roles and permissions can at times be challenging. Review collected by and hosted on G2.com.

Verified User in Manufacturing
UM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Good software, with quick updates improvements always in the works"
4/5
What do you like best about Mission Control?

The training resources available online, with guides and videos are extremely helpful for new users. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Some of the steps can be cumbersome, many clicks for the same action. It can also be a slow platform to work on with lag times. Review collected by and hosted on G2.com.

RB
Riordan B.
Delivery Specialist
Small-Business (50 or fewer emp.)
"Easy to use with great native features and customisation options."
4.5/5
What do you like best about Mission Control?

That it is native to salesforce and has a lot of useful features for managing projects and improving user quality of life. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

I would like to see more features that allow the uploading of formatted excel documents for data entry. Review collected by and hosted on G2.com.

WW
Wayne W.
Project Planner
Small-Business (50 or fewer emp.)
"It is missing a few features that I think would improve my experience but overall it is a good tool"
3.5/5
What do you like best about Mission Control?

It helps me with my job tracking and reminders on when things are due Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

I use the text field a lot and I would like to have it with a filter function to remove unwanted information in it. Review collected by and hosted on G2.com.

MB
Maddy B.
Program Manager
Mid-Market (51-1000 emp.)
"Mission Control Review"
4.5/5
What do you like best about Mission Control?

Ease of assigning tasks and changing dates Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

I don't think that people in the next step aren't notified once the task is now in their queue because the person before them marked the task as complete. Review collected by and hosted on G2.com.

Verified User in Consulting
UC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"This user interface is horrible. I hate it so much. Look at Asana, be more like that."
1/5
What do you like best about Mission Control?

It seem to be configurable. I like adding dependancies, but the interface is atrocious. It is so tedious to make changes. I can't really point to a specific think that I like, because all the things like templates and such that I would have said I liked, Asana does and looks better. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

We also use Asana and let me tell you I am pushing hard to move everything to Asana. There is some functionality in Mission Control that is not in Asana, but it is such a pain to work in this user inerface that I am willing to sacrafice those features. There isn't a way to share projects with Clients. We need that. Asana has that. Review collected by and hosted on G2.com.

Marina S.
MS
Marina S.
Marketing Project Manager
Small-Business (50 or fewer emp.)
"Overall good experience, some small fixes would make user experience much better"
3.5/5
What do you like best about Mission Control?

Gantt Chart to see al milestones and actions gives a great overview for project manager Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

having to click the SAVE button after each action/milestone change. Should be automatic or easier to save Review collected by and hosted on G2.com.

Charlotte M.
CM
Charlotte M.
Mid-Market (51-1000 emp.)
"Exceptional Customer Service"
5/5
What do you like best about Mission Control?

I love that I have access to the team at Mission control via their support contact page. Its simple and easy to add your question and concerns. A friendly informative response is provided with in a reasonable time. They also take their time to explain along with visuals to assist me with any questions and concerns.

In addition, I love their campfire session, where you can learn/understand different aspects of mission controls on your time in a short easy sessions Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Sometimes I find things are too granular and can be complicated to determine administratively. I find you have to stay on top of the manage forecast to ensure updates are saved correctly Review collected by and hosted on G2.com.

Dalibor P.
DP
Dalibor P.
Senior Program Manager
Small-Business (50 or fewer emp.)
"Great Project Management Tool"
4.5/5
What do you like best about Mission Control?

I like the smooth intergration and easy setup. Mission Control is customizable and the ramp-up phase was really short. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Sometimes there are issues with some modules... Review collected by and hosted on G2.com.

Mark S.
MS
Mark S.
Financial Account Specialist
Outsourcing/Offshoring
Mid-Market (51-1000 emp.)
"Mission Control CRM"
5/5
What do you like best about Mission Control?

Mission control is an all-in-one CRM. Convenience is what this platform offers as you can connect thru a customer and check their account status as well. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

It's something that can be improved. Web mission control is very manual unlike the mission control app. Web MC needs to be manually refreshed to welcome tickets or to see if there are tickets. Review collected by and hosted on G2.com.