Verified User in Printing
UP
Verified User in Printing
Mid-Market (51-1000 emp.)
"Powerful tool for Project Management/Professional services."
4.5/5
What do you like best about Mission Control?

Tool and the service support we have received during the transition and implementation was great. Great new features are getting introduced based on the feedback provided along with customer support to learn them. In general, Mission Control provides strong features and an intuitive user interface that make project management operations easier. With customised lists, subtasks, and dependencies, it excels at task management and makes project planning and execution more efficient. With built-in feed, file sharing, and @mentions, the tool improves teamwork. Workflow continuity is guaranteed by its smooth connection with SFDC. Though some learning may be necessary to fully utilise the complex features, offers intelligent reporting and analytics to help with decision-making. Its capacity to streamline project workflows makes it an invaluable tool for teams looking to improve efficiency and communication. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Nothing major. very few features are too granular. I always think something is better than nothing so works for me. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Good with lots of improvement potential"
3.5/5
What do you like best about Mission Control?

Mission Control is a great tool that integrates with Salesforce to make it feel like a seamless experience. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

There should be more advisement and push to set up the system due to their recommendations. Given the customer the full choice can lead to bad habits and clean up log term to get the system optimally running. Additionally, since MC is a separate license from SF, it has to be provisioned and can be difficult to share information with folks across the team without a license. Dashboards are helpful for this but are fully custom. Review collected by and hosted on G2.com.

Gareth B.
GB
Gareth B.
Managing Director
Small-Business (50 or fewer emp.)
"Mission Control enables our business to seamlessly manage Sales, Projects and Billing"
5/5
What do you like best about Mission Control?

That it is built on Salesforce giving our business an enterprise platform that is easy to configure and has all the related platform advantages. Such as integration, reporting, security and scalability. The Support is incredible also. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Its a big platform - deciding what to deploy and ensuring that we aren't overwhelming our business. Review collected by and hosted on G2.com.

PG
Pauline G.
Director of Operations
Small-Business (50 or fewer emp.)
"Service is amazing!"
4.5/5
What do you like best about Mission Control?

The smooth integration with salesforce and the ease of use in general. We use this daily for tracking all projects. The customer support is tremendous. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

I would like to be able to modify (clone) some of the standard objects to allow us to modify the flow to fit our business model. The initial implementation was helpful but we found the training to be "ok" when it came to explanation of some of the features Review collected by and hosted on G2.com.

JS
Jared S.
Client Services Manager
Enterprise (> 1000 emp.)
"Mission Control Centralizes Our Sales and Operations Teams"
4.5/5
What do you like best about Mission Control?

I like that our data for operations and sales comes out of the same system. I love how responsive Aprika support is, particularly Lexi and Jenniah. I like the automation it offers with weekly status reports. I feel that they are consistently rolling out new features and fixing bugs that pop up along the way. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

The inability to view data from MC objects in reports for non-licensed MC users. Review collected by and hosted on G2.com.

PS
Peter S.
Managing Director and Head of Operations
Small-Business (50 or fewer emp.)
"Extensive solution for service providers"
4/5
What do you like best about Mission Control?

The solution enables us to manage pretty much every aspect of our projects and team utilisation, specifically we use the Gantt chart and resource planning capabilities. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

It has so many features that it can be pretty overwhelming initially. We had to turn off a lot of the features that we didn't need in order to be able to usefully work with the solution Review collected by and hosted on G2.com.

ES
Etasha S.
Front-End Developer
Mid-Market (51-1000 emp.)
"Beneficial project management tool for using Salesforce"
4/5
What do you like best about Mission Control?

Mission Control revolutionized our project management experience within Salesforce. It assisted me from detailed planning to resource management and invoicing, to optimising our processes and enhancing teamwork. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

An issue often experienced is the generation of intelligent reports that requires a lot of effort. Every Custom report takes a long time to prepare as it sometimes needs the intervention of the IT or the product support team. Review collected by and hosted on G2.com.

Verified User in Architecture & Planning
AA
Verified User in Architecture & Planning
Mid-Market (51-1000 emp.)
"Great support, a little clunky."
3.5/5
What do you like best about Mission Control?

The Customer Support is the best I have experienced. They get back to you right away and really research whatever issue you have. They make sure you are satified with whatever answer or solution they give you. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Not enough control over the Project Overview page and tabs. You can't use SF Lighting Pages to adjust things.

The performance is slow for the Scheduler and Gantt chart because of the size of our company.

The Gantt chart is REALLY touchy and often freezes on you.

There are save buttons all over the place. It is hard to know what action requires a Save and where the Save button is going to be be.

The screen size is not carefully considered in many situations. A popup can be hidden or there is lots of scrolling that hides buttons, etc. Our company is in the range of 1-500 and that seems to give MC trouble with how many things are going to be on the page (like Actions on the timesheet) and how to show everything more effectively.

Timesheets are easy to mess up and hard to correct. The page needs a redesign to make Actions closer to the hours and easier to read. This needs rethinking. Review collected by and hosted on G2.com.

Adam T.
AT
Adam T.
Managing Director
Small-Business (50 or fewer emp.)
"Full Featured PM on SF Platform"
4/5
What do you like best about Mission Control?

MC comes out of the box with many features that can get you started almost immediately. Being on SF also means there's lots of scope for customisation and integration into the rest of your business workflows and processes. Support is always good from Aprika. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

A few of their custom screens are a little difficult to get used to and/or customise and if you've already got an established SF org it can be a little tricky to align reports/data etc. But all totally workable and much better than almost all other PM SF platform solutions. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Most professional Project Management Tool for Salesforce"
4.5/5
What do you like best about Mission Control?

I really like the professional way how Mission Control deals with the whole area of project management on the Salesforce base. I especially really think that overviews, like the Gantt-Chart or the chargeability report, are very valuable. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Sometimes, due to the architecture or the wide degree of flexibility, the data model is a bit complex and requires extra work. On the other side, this allows a maximum of flexibility to the user / customer. Review collected by and hosted on G2.com.