Mission control allows us to have salesforce as our one source of truth. Our projects are available on our CRM platform as the app is integrated. It allows us to create projects from templates and build them in various different ways. The report can send automatically, which means that I don't need to remember to send it. You can archive projects once they are complete. The support from the team at aprika is always really good, and they will log a call to go through bits and send links to their training and guides. Review collected by and hosted on G2.com.

It can be quite cumbersome to learn and many colleagues have to reach out to me to ask questions. Also, when new features are added, they aren't necessarily on when deployed so you need to know to activate them.

The project report could do with improving, and including the phases would be useful. Review collected by and hosted on G2.com.

Mission Control has a lot of great features. The Project Status Report has provided so much confidence in our clients with its professional and attractive layout, it really has given us an edge. The ease of using templates to spin up a project has really cut down on the time needed to prepare the projects as well. Review collected by and hosted on G2.com.

I have found that the checklist screen can be a bit clunky. Review collected by and hosted on G2.com.

Mission control is linked to sales force and allows for the sales team to link projects to opportunities. Allowing the product manager and sales team to easily track how the funnel / workload is changing since I am using mission control daily. The projects are easy to follow in the Gantt chart and the whiteboard makes effortless to update. Plus you can link tasks to projects to ensure one off tasks are not forgotten. The ability to make custom reports helps for tracking the progress as well. Review collected by and hosted on G2.com.

Being able to email out reports to someone without mission control access would be nice to have. We have a larger team and some people only need to see a report exported once a week or once a month. It seems to be more difficult to mirror new users with access rights. We have the account mirrored but they don’t get the same functionalities. So you need to go back and request a lot of changes and need to figure out what settings have to be changed to do so. Review collected by and hosted on G2.com.

Being a Salesforce consulting partner, Mission Control allows to trace all project statuses and be able to have at a glance visibility on the future occupation of our team members. Moreover, the fact that it runs in Salesforce, makes it very easy to integrate it with other data, like our employees, Service Desk tickets, etc.

Also, customer support has been very helpfull and reactive when we've come into issues. Review collected by and hosted on G2.com.

The Gantt chart functionality I find it a bit lacking compared to other PM tools, like MS project. Review collected by and hosted on G2.com.

I like how it caters to all the different ways a project could run and all aspects of Project Management that it incorporates.

The ease of integration is flawless and the quick click and configure features make it very logical and efficient for implementation. Its the one tool that is used daily in our business. It has the ability to link to both the Sales and Support business units in a business and the team has a knowldgebase that that explains everything in detail making customer support a breeze.

It also considers billing and provides a way for automated Project Updates and visibility to the client the project is for. Paired with a Document Generator and an Account System integrations it can help small, medium and enterprise ustomers keep their projects on track. Review collected by and hosted on G2.com.

At this time there is nothing I have found that I dislike based on how its used in our owne business and the use cases we have built for our customers that also use this platform. Review collected by and hosted on G2.com.

Its ease of use.Its ease to navigate.The Dashboards are great.User Manual/ Help Documents are great.

The features like Resource Planner and Utilisation reports help us in our day day activities.

The Customer support team is really prompt.Whether it’s a quick question or a major issue, the support team is always available and ready to assist. Their ability to provide timely and effective solutions has significantly enhanced our experience with product. Review collected by and hosted on G2.com.

Overall, I have no negative feedback to provide.

It is a bit overwhelming at the start to use, as any new tool would be. Once you get the hang of it and all the features it makes the Project Management activities very efficient. Review collected by and hosted on G2.com.

Powerful tool for our small consulting firm juggling 30-40 projects and 15-18 consultants at any one time. I like picking up from closing a Won opportunity and easily building Project teams, hours, budgets etc. Timesheets work well, and billing detail reports and project balance reports give us most of what we need for month-to-month management. The limited charts are not intuitive to me, but I've created a Power BI connection via API and can now get a lot of insight into our sales and billings. Review collected by and hosted on G2.com.

We are a small consulting firm and only use about 25% of the tool, not able to go down the rabbit holes of resource planning, gantt charting every project, or running billing through the MC platform. No idea how to even use the Whiteboard, but doesn't look like a good alternative to more popular project management tools. For what we do try to use, somewhat rigid concepts underlie some tools and make them a poor match for us, such as Utilization rates and Holiday management not really fitting our schema - ability to (easily) customize the rules would be nice. Also, rates adjustments are tricky - our rates are pretty flexible and we have a hard time adjusting billing and cost rates in the middle of long, ongoing projects. The Manage Rates tool only does so much, and creates discrepancies between the rates found on the Action and the Time Logs. Apologies if some of this amounts to human error, but no IT experts on staff here, and after a few years and a few support calls, these minor challenges remain for me. Review collected by and hosted on G2.com.

It is easy to be implemented and customizable to match the user expectation, it has a space for improvement but the strucutre is good. Review collected by and hosted on G2.com.

having only 3 levels of actions hierarchy is a somehow limit the scheduling capabilities, it also need some additional views such as have a task based view, resource based view, and hours estimated view within the Gantt chart tab as it will be easier to be used. the views are there but in a different tabs and yet you cant update them easily, but having them in the same view will help the user to make the changes quicker.

its a not a showstopper at all, but it is recommended Review collected by and hosted on G2.com.

I am one of the Mission Control administrators for my Firm. Once getting the hang of it, I was able to use Mission Control to make us more efficient. Mission Control allows us to track our finances, budgets, tasks, client projects, and more! It provides a one stop for all information. Another item we really enjoy is how you are able to follow a client from being a lead all the way to the final billing of a project in a simple process. We use Mission Control daily and it is a key function in our Firm! Review collected by and hosted on G2.com.

Because Mission Control offers multiple items to either track information or create information, it can get confusing and unorganized. You have to work with your team to use it for what you need it for and "hide" the items you don't need. Another thing we have trouble with is the reports as you sometimes cannot bring in certain fields that you need. You can make a custom one but that is starting from scratch and it requires a lot more work. However, I have reached out to support multiple times to assist with these items and each time, I get the help I need in a fast and kind manner! Review collected by and hosted on G2.com.

It is very useful in our context to track the time logged on each individual project activity. The layout is clean and efficient. The real time collaboration also helps to track the project metricies. Task assignments are straightword and easy to manage, Review collected by and hosted on G2.com.

The role allocations are at times not easy to track and control. There should be a mechanism to distribute time equally on the basis of start and end dates and holidays. Review collected by and hosted on G2.com.