CD

Christopher D.

P

Mid-Market (51-1000 emp.)

12/6/2021

"Good, but has bugs and in unintuitive in some ways"

2/5

What do you like best about Mission Control?

The overall design, and the fact that everything is in one place Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

The Gantt shifting dates automatically, and it's awkward trying to move and link actions. Plus, Milestones are labelled incorrectly Review collected by and hosted on G2.com.

EA

Emily A.

Salesforce Consultant

Small-Business (50 or fewer emp.)

12/17/2021

"Very easy to setup, there is a very usefull userguide how to use the product."

4/5

What do you like best about Mission Control?

The user guide and the videos online are very helpful Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

There were a few limitations, like color-coding on the action level. Review collected by and hosted on G2.com.

AM

Verified User in Medical Devices

Mid-Market (51-1000 emp.)

12/23/2021

"Mission at Terumo"

3.5/5

What do you like best about Mission Control?

Easy to use, the Gant charts, being able to assign ownership to tasks. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

The reports don't display what the executive team is asking to be informed about. It would be great to see the completed milestones and the upcoming milestones, along with comments on the current project status. Review collected by and hosted on G2.com.

SH

Scott H.

3/25/2021

"Packed with features"

5/5

AM

Verified User in Management Consulting

Small-Business (50 or fewer emp.)

12/6/2021

"Mission Control is Built on Salesforce so it's easy to deploy and adopt"

4.5/5

What do you like best about Mission Control?

Support is awesome, the most responsive support so far. I like how it's integrated with Salesforce, easy to manage and deploy. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Manage Rates button on Projects could be improved. Review collected by and hosted on G2.com.

WL

Willi L.

Sales & Marketing Manager

Small-Business (50 or fewer emp.)

12/7/2021

"Awesome tool"

4.5/5

What do you like best about Mission Control?

Planning abilities and overviews, very intuitive! Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Many technical flaws, but the support team are on the spot to help, when you find them Review collected by and hosted on G2.com.

CM

Caoimhe M.

Business Manager

Small-Business (50 or fewer emp.)

2/15/2021

"The team at Mission Control are highly responsive, take feedback, and are always helpful."

4.5/5

What do you like best about Mission Control?

Not only is the product is easy to use, but it's also packed out with functionality that is continually evolving. The accompanying Release Notes are straightforward to read and digest - especially for a non-technical person. Everytime I think 'I wish the product had this', it usually turns up in the next upgrade as if they've read my mind. The support team take the time to explain queries, and are on-hand to help if required. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Nothing really.. I find it very straightforward and, as mentioned above, if we need something then the feedback is usually taken onboard quickly. Review collected by and hosted on G2.com.

What problems is Mission Control solving and how is that benefiting you?

We require a project management tool that is easily accessed/used by the staff. Mission Control helps us to deliver projects, and to align project-views across the scheduler, timesheet, and gantt views. Mission Control adds functionality to make the user-experience easier, such as cloning projects or bulk-reassigning actions. Review collected by and hosted on G2.com.

DF

David F.

Sr. VP, Global Services

Mid-Market (51-1000 emp.)

1/28/2021

"Mission Control is mission critical to our success"

5/5

What do you like best about Mission Control?

As a Salesforce ISV we love that Mission Control is a native Salesforce application. The application is a robust project management solution. Presently, we have not even scratched the surface of what it can do for us, and I look forward to continuing to mature our process using Mission Control. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

Ideally, we would be able to easily collaborate with our customers on project plans. While the Salesforce platform allows for this level of enhancement, this is not an out of the box feature of Mission Control. I hope this is something that will be on the Mission Control product roadmap in the future. Review collected by and hosted on G2.com.

Recommendations to others considering Mission Control:

Mission Conrol is a robust project management and automation tool. I recommend investing in the initial implementation to ensure you are getting the most out of the solution. Review collected by and hosted on G2.com.

What problems is Mission Control solving and how is that benefiting you?

With services resources being the biggest cost to the business, it is important that I have visibility into key metrics like utilization, margin, resource planning, etc. Mission Control provides me with the metrics I need to run this portion of our business. The fact that Mission Control is built on the Salesforce platform makes it easy for me to create my own dashboards and reports and allows me to slice the data any way I choose. Review collected by and hosted on G2.com.

BR

Bob R.

Vice President, Engineering

Small-Business (50 or fewer emp.)

1/21/2021

"Complete Project Management Tool Integrated with Salesforce"

5/5

What do you like best about Mission Control?

Mission Control provides an excellent set of tools for managing projects within the Salesforce Ecosystem. The team at Aprika (makers of Mission Control) are always quick to respond to questions to help you use the tool. Mission Control was easy to "turn-on" and immediately start using. Being integrated with Salesforce allows endless customization to suit your needs. Mission Control has a wealth of training videos, which I highly recommend that you watch as many as possible. Being able to link and reference different Salesforce objects (Accounts, Opportunities, etc) allows extremely powerful reporting and tracking. Additionally, since the Mission Control application is built on Salesforce Objects, it is very easy to display data in excel for reporting and tracking. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

The downsides of Mission Control are it's complexity, and features which may not be useful but are still there. It took us a while to determine what features of the tools we had the time/ability to integrate into our workflow. There are a ton of bells and whistles that larger project management teams will love, but with a dedicated PM, the complexity can weigh down the day to day tasks. The billable/non-billable functionality was too cumbersome for our team to use for the way to manage projects, but I can see where it would be useful. We are a small company (<15 PPL), and without a dedicated PM we had to be selective of the features we wanted to use. We also have up to 45 projects running at any time, so we needed to get our process as lean and concise as possible. There was a learning curve from that standpoint. Once we stripped down some of the more advanced features, we have an excellent tool that my entire team can use. Review collected by and hosted on G2.com.

Recommendations to others considering Mission Control:

I recommend asking lots of questions internally about what is important to track, and how much of the automated billing and hour tracking features you want to use. It is easy to get buried in all the features, and it's important to lay out what you want versus need. Review collected by and hosted on G2.com.

What problems is Mission Control solving and how is that benefiting you?

We went from tracking our projects in Excel/Planner, just tracking a single project, to full milestone tracking, linked to revenue and projections. My weekly status meetings, and monthly overview reports are nearly 100% automated, which is a huge time saver. Review collected by and hosted on G2.com.

HD

Heather D.

Founder & CEO

Consulting

Small-Business (50 or fewer emp.)

1/21/2021

"Great native Salesforce project management tool!"

5/5

What do you like best about Mission Control?

Mission Control is native to Salesforce, so that makes it really easy to manage all of my projects in one place. I have the flexibility to be able to create automation and reporting around different aspects of my projects, which gives my team the tools they need to be more productive. Review collected by and hosted on G2.com.

What do you dislike about Mission Control?

You do need an understanding of Salesforce to be able to effectively use Mission Control. Review collected by and hosted on G2.com.

What problems is Mission Control solving and how is that benefiting you?

My business is completely service based, and we have multiple projects going at any time for our various clients. Mission Control helps my team to stay organized, so that we have a good grasp on our milestones, and can track the number of hours we've spent on a project, versus what was allocated for the customer. We've been able to set up alerts when the hours on an hour block are getting low, and it's much easier to track time against different projects per employee for payroll. Review collected by and hosted on G2.com.