NQ
Nicole Q.
Architectural Designer
Small-Business (50 or fewer emp.)
"A Creative, Fast Digital Storyboarding Platform with Convenient Drag-and-Drop"
4/5
What do you like best about Miro?

I like how the platform allows for creativity to draw, type a sticky note, etc., it's taking real-life storyboarding and allowing it to be digital, and for remote working and changing. I think it performs well, too. It doesn't take long to load, even with a heavy board, and the drag-and-drop interface is really convenient. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Pricing, I don't like that some features are paid subscriptions or that there is a cap on how many free boards you are allowed to have. I also think its use of AI for creating isn't very strong, it is good for admin tasks but not for creation of new tables etc Review collected by and hosted on G2.com.

mugisha p.
MP
mugisha p.
Full Stack Engineer
Enterprise (> 1000 emp.)
"Intuitive Collaboration That Makes Workshops Effortless"
5/5
What do you like best about Miro?

What I like best about Miro is how it blends an intuitive interface with genuinely powerful collaboration. The infinite canvas, extensive template library, and smooth drag-and-drop experience make it easy to run brainstorming sessions, workshops, process mapping, and project planning without spending much time on setup. The platform feels thoughtfully designed, so even new users can get up to speed quickly and start contributing.

Real-time collaboration is where Miro really shines. Multiple participants can work on the same board at once using sticky notes, comments, voting, and other interactive features, which keeps meetings engaging and helps teams align faster. I’ve also found it to be reliable in practice, even when several people are actively working in the same space.

Miro integrates well with tools such as Jira, Slack, Microsoft 365, and Google Workspace, which makes it easier to connect visual collaboration to existing workflows instead of constantly switching between applications. The AI features have also become increasingly useful for organizing content, summarizing discussions, and speeding up brainstorming, saving time during workshops.

My onboarding experience was excellent, too. Through the Miro Ambassador program, I had access to structured onboarding courses and practical learning resources that helped me understand both the platform itself and best practices for facilitating collaborative sessions.

From a value perspective, Miro offers flexible pricing that can scale from individuals and small teams to large enterprises. The free plan is generous enough to explore the platform, while the paid plans unlock features such as unlimited boards, advanced collaboration tools, AI capabilities, and enterprise administration. For teams that rely on visual collaboration regularly, the productivity gains and time saved during planning and workshops can deliver a strong return on investment. Review collected by and hosted on G2.com.

What do you dislike about Miro?

While Miro is very powerful, very large and content-heavy boards can occasionally feel overwhelming to navigate and may experience slight performance slowdowns. New users can also need a little time to become familiar with all of the available features because the platform offers so much functionality.

Finally, some advanced features and AI capabilities are limited to higher-tier plans, so smaller teams may not have access to everything without upgrading. Review collected by and hosted on G2.com.

NS
Nam S.
Scrum Master
Small-Business (50 or fewer emp.)
"Miro Keeps Remote Collaboration Clear and Everyone on the Same Page"
5/5
What do you like best about Miro?

Collaboration! It helps keep everyone on the same page, with no more misalignment or misunderstandings. I also like the interaction part which is super helpful, particularly when we work remotely and not face to face. Review collected by and hosted on G2.com.

What do you dislike about Miro?

This isn’t about Miro itself, but more about the user experience. Sometimes it’s quite challenging to get people to participate on the board. It may be that some people don’t know how to navigate it, or they don’t feel confident enough to write down and share their ideas. Review collected by and hosted on G2.com.

Shema C.
SC
Shema C.
Content Specialist
Market Research
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Miro Instantly Aligns the Team on the Same Picture"
5/5
What do you like best about Miro?

What I love most about Miro is that it removes the barrier between thinking and communicating. When you are building something with a team, the biggest problem is usually not the idea it is making sure everyone sees the same picture. Miro solves that instantly. Review collected by and hosted on G2.com.

What do you dislike about Miro?

When you are organizing community events and working with multiple boards at the same time, you hit the limitations faster than you expect. For ambassadors trying to introduce Miro to new users, a little more room on the free tier would make a big difference. Review collected by and hosted on G2.com.

JB
James B.
Lead Quality Engineer
Enterprise (> 1000 emp.)
"Powerful, versatile, simple"
5/5
What do you like best about Miro?

Simplicity - it's very easy to get up and running immediately, the interface is simple and intuitive enough to hit the ground running

Versatility - you can use it for nearly anything - presentations, virtual meetings, brainstorm sessions, marketing. It can be an easily navigable repository for project information. If you can imagine how something can be visually represented, Mira can do it

Collaboration - you have control of how collaborative your boards are. Full inclusion of others, view only, no access - you decide and you control it.

I use it daily, often one of the first apps I open each day, as it contains all my thoughts, notes, plans for my projects. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Occasionally if I get overzealous when navigating, the "select and drag" tool doesn't let go of the board, and I end up jumping to another section of the board. This is probably 99% my own error. If I release the mouse button before the mouse goes off screen, it doesn't happen. Like I said - it's when I'm overzealous navigating to another section of the board. Review collected by and hosted on G2.com.

JC
João C.
Product designer
Small-Business (50 or fewer emp.)
"Intuitive, Flexible Canvas for Brainstorming, Mapping, and Team Collaboration"
5/5
What do you like best about Miro?

An intuitive and flexible canvas that supports brainstorming, workshops, user journey mapping, process flows, wireframing, project planning, and team collaboration—all in a single environment. The only downsides are that large boards can occasionally become complex to manage, and some advanced features require paid plans. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Board scalability, performance on large projects, content management, and cost are all areas where there’s still room for improvement. For a UX/UI designer like me, the strengths generally outweigh the weaknesses, but those limitations become much more noticeable when you’re working on enterprise-scale projects. Basic features are easy to learn, advanced capabilities such as templates, automations, integrations, smart diagrams, and workshop facilitation can feel overwhelming for beginners. Review collected by and hosted on G2.com.

Svenja C.
SC
Svenja C.
Mitarbeiterin im Vertriebsinnendienst
Enterprise (> 1000 emp.)
"One of the Best Tools for Structuring Thoughts and Building Vision Boards"
5/5
What do you like best about Miro?

to structure your thoughts on like a big poster. I can just put every thought on the boards and afterwards move them and work with them until they become a vision-board, where i can generate "to-Do's out of. Review collected by and hosted on G2.com.

What do you dislike about Miro?

I actually don't know. For me and my work - it is one of the best tools and i use it very much. One thing may be, that you can not export in a specific form/ design. Like a specific size or with specific qualities. "Just" a few options like PNG, JPG, etc. Review collected by and hosted on G2.com.

Raghu T.
RT
Raghu T.
Senior Product Manager
Enterprise (> 1000 emp.)
"Infinite Canvas Bliss: Seamless Jira Sync and AI-Powered Diagrams"
5/5
What do you like best about Miro?

Miro is my go-to place for brainstorming: the infinite canvas is a standout feature and is easy for anyone on my team to pick up quickly. I love how it syncs seamlessly with other tools like Jira, turning our ideas into real tasks without any extra manual work. The new AI features are a great addition, enabling us to convert rough thoughts into polished architecture diagrams in seconds. We have also been using Miro as our go-to trainer when onboarding new team members to support and cover their KT sessions. Review collected by and hosted on G2.com.

What do you dislike about Miro?

I really love Miro, but the canvas zoom can feel a bit erratic and messy when you are jumping between massive boards. Also, the AI helper sometimes misinterprets prompts and builds the wrong architecture diagrams entirely. I wish the AI would show a quick outline or ask a couple of clarifying questions first, rather than just guessing and generating a layout you have to undo. Review collected by and hosted on G2.com.

Victoria C.
VC
Victoria C.
Sr. Customer Success Manager
Mid-Market (51-1000 emp.)
"Super Clear, Easy-to-Use Workflow Visualization for Clients"
4.5/5
What do you like best about Miro?

Miro gives our team a shared visual workspace where we can map out complex, cross-functional work in a way that's easy for everyone to follow, whether that's a client's Electronic Health Record integration timeline, an Okta identity and access setup, or a workflow for a new analytics feature. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Truthfully It does not feel like the product has innovated much in the last few years - perhaps some new features would be nice but I haven't seen significant innovation. Review collected by and hosted on G2.com.

Harini T.
HT
Harini T.
Sofware Developer
Enterprise (> 1000 emp.)
"Simple, Intuitive Miro Boards for Sprint Planning and Clear Technical Flows"
5/5
What do you like best about Miro?

Our team and I use Miro a lot for spring planning, Retrospective meetings and to build solutions flows before implementation. The miro UI is really sim ple and intuitive to use on a daily basis. Miro flows makes the task of explaining technical flows easier and elegant in a presentation or to anyone. Review collected by and hosted on G2.com.

What do you dislike about Miro?

The only downside i see is the internet requirement 24x7 to access the boards, Since we would like to access boards offline too sometimes. Review collected by and hosted on G2.com.