Mattia M.
MM
Mattia M.
Project Manager
Enterprise (> 1000 emp.)
"Versatile and User-Friendly for Visualizing Ideas"
4.5/5
What do you like best about Miro?

I use Miro for building flows and keeping track of macro ideas about projects and programs. I like that it helps me have a centralized, UI-friendly interface and a clear visualization kit. The flexibility is great, especially with how easy it is to export work for documentation and integrate with other Google tools and Atlassian. The initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Miro?

I dislike the variety of the color palette in Miro. It would be great to have presets and color combinations based on themes like warm, cool, vintage, etc., so you can have a matchy color set from the start. There's also an issue with formatting; sometimes when I copy and paste a diagram I just built from one side to the other, I lose all the formatting. Things like colors and line thickness change randomly, which seems like a glitch. Review collected by and hosted on G2.com.

Adam A.
AA
Adam A.
Transformation Lead
Enterprise (> 1000 emp.)
"Streamlined Collaborations with Miro's Versatile Templates"
4.5/5
What do you like best about Miro?

I love the templates that I can use in Miro because they are easy to use and interact with, which speeds up my thinking about work rather than spending time designing brainstorming sessions. The ability to integrate my Jira instances with Miro and bring work in progress into brainstorming sessions is super helpful. I also appreciate the embedded Google Sheets and slides or other links to scattered work in progress, as Miro brings everything together regardless of where it's located, saving me time looking for things. It makes sharing ideas directly with team members and leaders in real-time easy, eliminating the need for slides or presentations. The initial setup of Miro was very easy too. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Some integrations are hard to use or get working and usually need admin interventions. I wish these integrations could be available for users to manage rather than needing admins. Also, now that we've grown, it's hard to reorganize Miro into a way that makes sense for the business. Review collected by and hosted on G2.com.

Melissa B.
MB
Melissa B.
Platform Engineer, UX Strategist, Designer and Developer
Enterprise (> 1000 emp.)
"Miro AI Supercharges Teams, Products, and Creativity"
5/5
What do you like best about Miro?

Miro is the unexpected killer AI! Through the power of the canvas, only Miro allows you to place all your inputs -- data files, transcripts, docs, APIs -- and engage Miro AI sidekicks to superpower your personal productivity and enterprise transformation with incredible ideation, insights, data extraction, designs, diagrams, reports, presentations and mind maps for next gen processes, products, programs, and enterprise plans, strategy, and roadmaps.

I've used Miro to ideate a new product idea and was thrilled at its collaborative depth and breadth to suggest things I had not thought of and suggestions to diagram and summarize the product plan.

I've used Miro for deep analysis and synthesis of spreadsheet data for business intelligence and pattern identification. I am able to select the inputs that pertain and ask pointed questions on specific trends and get key insights. It's a new, agile, "guerilla"-style tool for rapid business insights and a precursor to ideating and planning BI dashboards.

I've used Miro for UI/UX research, starting with analysis of selected interview transcripts and asking the Miro sidekick to identify key trends. This has resulting in greater speed, agility, data points and key metrics, user quotes and superhuman thoroughness in guiding product management, Issue and opportunity groupings, and next level, data-supported reports and prioritized next steps.

I've also used Miro to save countless hours with unbounded flexibility and creativity to generate rapid prototypes and visualizations, empowering my own creative brainstorming and processes and communicating the value of the ideas to my teams and stakeholders. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Miro is amazing. It was a bit of a learning curve to understand the organization of boards in the left menu -- the spaces, teams and permission concepts. I also wish the Text tool offered advanced formatting and styling. Review collected by and hosted on G2.com.

Lauri V.
LV
Lauri V.
Executive Creative Director
Small-Business (50 or fewer emp.)
"Dynamic, Easy-to-Use Workspace for Seamless Collaboration"
5/5
What do you like best about Miro?

A dynamic workspace that supports collaboration and teamwork. Easy to use. Review collected by and hosted on G2.com.

What do you dislike about Miro?

My biggest challenge isn’t the tool itself; it’s what happens after the workshop. Miro ends up being yet another place where important information lives. Between Google Drive, Dropbox, Notion, Figma, email, and local files, I often struggle to remember where a specific piece of work ultimately ended up. That’s more of a personal knowledge and file-management issue than a Miro issue, but it still affects how confidently I can adopt the tool for longer-term work and follow-through. Review collected by and hosted on G2.com.

Swamitra S.
SS
Swamitra S.
Lead User Experience Designer
Enterprise (> 1000 emp.)
"Best tool for customer research analysis and UX"
5/5
What do you like best about Miro?

I can share a link to Miro board and people will see it. I can also give them edit access without worrying about accounts. It has tablet app which is very user friendly. Its integration with Jira saves a lot of time. I dont have to rewrite Epics or stories. I can just copy the links and it recorgnizes those... I have switched back from FigJam because I know Miro is easier and people would recor Review collected by and hosted on G2.com.

What do you dislike about Miro?

Sometime it may take a lot of time to load and may you may face latency issues. Review collected by and hosted on G2.com.

Masaru H.
MH
Masaru H.
Co-Founder
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Daily Architecture Workhorse with Great Integrations"
5/5
What do you like best about Miro?

Honestly, Miro's become part of my daily toolkit as a cloud architect — I'm in it constantly mapping out system architecture and specs that end up shared across half the company.

The canvas itself is great — going from a messy whiteboard sketch to something presentable is easy, and frames keep big diagrams from turning into spaghetti. Where it struggles is really large diagrams (100+ nodes, lots of icons) — panning gets a bit sluggish and real-time collab with a few people editing at once can lag.

Integrations are honestly a highlight — Jira, Slack, etc sets mean I rarely have to leave the board to keep things connected to actual tickets and docs.

It's genuinely your source of truth for architecture, it pays for itself by replacing three or four other tools and killing the "which version is current" problem.

Onboarding is basically nonexistent because the UI is intuitive enough that people I share boards with just figure it out. Support has been fine, nothing amazing.

AI features are a nice bonus but not core to my workflow yet — good for a rough first draft, not precise enough for real architecture work. Would love to see it get smarter about generating diagrams straight from infra-as-code.

Overall: great daily driver Review collected by and hosted on G2.com.

What do you dislike about Miro?

Biggest gripe is diagram density — once a board gets busy (which happens fast with real architecture work), connectors start crossing and overlapping and there's no smart auto-routing to clean it up. I end up manually untangling lines just to keep things readable, which is time I shouldn't have to spend.

Performance is the weak spot for exactly the boards where it matters most — big, icon-heavy architecture diagrams get sluggish to pan and zoom, especially with a few people editing at once. Some kind of simplified rendering when zoomed out would help a lot.

A lot of stuff that should be table stakes (better permissions, deeper integrations, admin controls) is locked behind a pretty steep jump to Business/Enterprise. Rough sell when the tier with what I need is priced like it's for a 500-person org.

Onboarding for basic stuff is easy since the UI is intuitive, but there's not much real guidance for advanced use — like how to structure boards for a big team or keep things maintainable long-term. Ends up being trial and error or digging through community forums. Review collected by and hosted on G2.com.

Daniel P.
DP
Daniel P.
product designer senior
Computer Software
Enterprise (> 1000 emp.)
"Miro’s AI Turns Research Notes Into Clear, Accurate Summaries—A Huge Time Saver"
5/5
What do you like best about Miro?

What I like most about Miro is how it helps me organize ideas and collaborate with my team. I use it a lot during product discovery, especially after user interviews. The AI features are one of my favorite parts because they can analyze hundreds of sticky notes, group similar insights, and create clear summaries. This saves me a lot of time and reduces the manual work of organizing research. Since the summaries are usually very accurate, I can focus more on understanding user needs and making better product decisions instead of spending hours sorting information. Review collected by and hosted on G2.com.

What do you dislike about Miro?

One thing I don’t like about Miro is the language consistency in the AI features. Most of my boards and notes are in Portuguese, so I write my AI prompts in Portuguese as well. However, the AI often generates the final document or summary in English. This creates extra work because I have to ask the AI to translate everything back into Portuguese before I can share it with my team. I would like the AI to automatically keep the same language as the prompt or the board content. Review collected by and hosted on G2.com.

Anish S.
AS
Anish S.
AVP Risk and Internal Audit
Enterprise (> 1000 emp.)
"MIRO Makes Collaboration Easy—one stop from Sticky Notes to Structured Integration"
4.5/5
What do you like best about Miro?

Things I like about MIRO, when the work is messy, highly collaborative, and hard to capture in a slide deck or a Word document - example, multiple people can work together on an ideation (e.g., a system workflow) on a meeting together with no need to track changes. It’s helpful when you need to get people aligned around a process, risk, decision — when different people interpret the same topic in different ways, can't imagine holding a workshop without using Miro.

For me, the real benefit is being able to move from rough thinking to a more structured output in the same space — use of various tools in one space instead of opening multiple files, like sticky notes, process diagrams, voting, comments, tables, screenshots, etc. can all live together on one board. It does not require a lot of training to use, it is easy to get started and intuitive, regardless of the seniority of the employee.

It has got innovative real time integrations with slack, tables, JIRA, etc. that make the information relevant on the page. The whiteboard includes tremendous amount of information and the performance is not clunky or doesn't lag even on slower internet connections. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Nothing really. I believe there is a dependency on internet to be able to work, which means I can't use in on an airplane or train if the connection isn't good. Additionally, it is not designed to version control - i.e., the information is typically overwritten without the audit trail, our work around to manage that is we create duplicate Miro boards as a make shift solution. Review collected by and hosted on G2.com.

Blaine .
B
Blaine .
Project Manager / Project Architect
Small-Business (50 or fewer emp.)
"Miro Keeps Everyone Collaborating in One Real-Time Workspace"
5/5
What do you like best about Miro?

What I like best about Miro is its ability to bring everyone into a single collaborative workspace, regardless of whether they are internal team members, consultants, owners, or other stakeholders. It allows us to review designs, brainstorm ideas, perform QA/QC, track action items, and maintain live project schedules in real time. The visual and interactive format makes it easy for everyone to contribute, react to changes, and make decisions together, which improves coordination and keeps projects moving forward efficiently. Review collected by and hosted on G2.com.

What do you dislike about Miro?

Large boards can become difficult to navigate without strong organization, and managing access for external stakeholders can sometimes be cumbersome. However, these are relatively minor issues compared to the value Miro provides for collaboration and project coordination. Review collected by and hosted on G2.com.

Summer A.
SA
Summer A.
Product Designer
Enterprise (> 1000 emp.)
"Miro Makes Collaboration and UX Workshops Effortless"
5/5
What do you like best about Miro?

Miro is amazing for collaboration, great with workshops, and the syncing tool is also great. The templates are really helpful, the way that you can host meetings and update work together as well as running tasks and challenged it's great. Great for doing UX flows to understand user journeys and visualise user behaviours and mindsets. I think the support is great, and the updates via email are helpful. I have used the AI tool quite a few times to collate and summarise data and that has saved me time for sure. Review collected by and hosted on G2.com.

What do you dislike about Miro?

I think in the past tables have been changed by other people because they're synced - can we have a more obvious warning when things are being edited? Maybe edit history would be good too. Review collected by and hosted on G2.com.