I believe Miro is one of the best collaboration tools available. We have been using it every day for years, and it consistently helps make our teamwork smoother and more productive.

We use Miro to review art and UI, present plans and timelines, and run team retrospectives. I also find the templates especially useful, as they help us set up boards and workflows much faster.

Another major benefit is that multiple team members can draw, sketch, add comments, and contribute simultaneously, which makes collaboration much more efficient and engaging. Review collected by and hosted on G2.com.

There is nothing I particularly dislike about Miro. However, I believe there are a few areas that could be improved:

More varied templates: It would be useful to add more templates within each category, especially for planning, timelines, and retrospectives. There is already a good selection, but after using the strongest one or two options, many of the remaining templates feel repetitive or like slight variations of the same concept.

A more capable AI assistant: The AI assistant is a promising feature, but its functionality still needs improvement to fully live up to its name. At the moment, it feels more like a tool for quickly finding existing features rather than an AI assistant that can help users solve problems, generate ideas, or approach questions with more creative, out-of-the-box thinking.

Better feature discovery: Some features could be promoted more effectively. For example, Miro could occasionally offer short, step-by-step tutorials that introduce users to features they are not currently using. I regularly use a specific set of tools, so it would be helpful to receive occasional guidance on other relevant features and possibilities. These recommendations could also be personalized based on each user’s activity, although that would be an optional enhancement. Review collected by and hosted on G2.com.

What I like best about Miro is how it makes collaboration simple, interactive, and visual. It allows people to brainstorm, organize ideas, and work together in real time, whether they are in the same room or collaborating remotely. Review collected by and hosted on G2.com.

One thing I dislike about Miro is that some of its most useful features are only available on paid plans, which can be limiting for students, educators, and community groups with small budgets. New users may also find the interface a bit overwhelming at first because there are many tools and options. Review collected by and hosted on G2.com.

I really like the design of Miro's post-it. This is specific because, even with a large amount of information, they always remain square, maintaining the same size, which makes it much easier for me to organize. So, I use post-its for various things, like flows, because sometimes it's more practical and faster. It works well especially when I need to prototype quickly. It's not so much about using it online, which other tools also do, but specifically about the layout of the post-its. Review collected by and hosted on G2.com.

What doesn't work for me with Miro is sharing with the business area, because they don't have an account on Miro. When I need to conduct workshops, I have to use a free account, which is terrible because I can only include non-confidential information. This forces me to use Figma Jam, which allows the project to be open for 24 hours. Working in such a large company, it's impractical to have Miro for everyone, especially in the business area, so I end up switching between tools, which is not ideal. Review collected by and hosted on G2.com.

In a large organization, where some users may not be comfortable with every new technology, the UI/UX feels intuitive and approachable. The diagram-based experience is easy to understand and helps teams quickly engage with content and workflows. One of the biggest improvements we've seen is in large workshop and meeting sessions. Moving from a static review process to a truly collaborative workspace has significantly increased team engagement and participation.

Additionally, the support provided through our partnership has been outstanding. The team offers valuable visibility into both current and upcoming features, actively listens to feedback, and is always available to answer questions or discuss ideas. Staying informed about new enhancements helps us continuously improve the way we work and maximize the value we get from the platform. Review collected by and hosted on G2.com.

I've been using AI capabilities in Miro since they were first introduced. While Sidekick is an impressive feature and already provides significant value, I feel it still requires some refinement before it becomes truly seamless for everyday use.

In my experience, it often takes several iterations to achieve the desired result, or a substantial amount of context for the tool to fully understand the intended action. That said, I believe it has strong potential to become a very powerful assistant. Its ability to understand board content and generate artifacts such as documents, diagrams, and other supporting materials could significantly enhance productivity and collaboration. Review collected by and hosted on G2.com.

What I like most about Miro is how easy it makes teamwork, specially when planning events, hackathons, and workshops. The infinite canvas, sticky notes, mind maps, and ready-made templates help us organize ideas much faster than using docs or slides.

The UI is clean and simple, so even first-time users can start using it without much learning. I also like that it integrates with tools we already use, and the performance has always been smooth even with multiple people editing together. Recently, the AI features have been really helpful for summarizing ideas and creating diagrams quickly. Overall, Miro has saved our team a lot of time and made collaboration feel much more natural. Review collected by and hosted on G2.com.

One thing I don't like is that some advanced features are only available in the paid plans, so it can be a bit limiting for students or small communities with a tight budget. Also, when a board becomes very large with lots of images and sticky notes, it sometimes feels a little slow to navigate, but overall it hasn't been a major issue for me. Review collected by and hosted on G2.com.

I own a completely virtual architecture firm. Miro allows us to collaborate creatively in a flexible format across time zones. I love that it can be super loose for ideation and processing ideas, to polished formal presentations on the other, and everything in between. The AI feature to extrapolate stickies is perfect for research we do. Pricing is totally fair for all the features. Performance is strong with very large, content heavy boards. Review collected by and hosted on G2.com.

There's not much not to like. I'm waiting for the day when Miro is seamlessly integrated into ChatGPT AI Agents. But as a product itself it's pretty killer. Perhaps the sharing feature - my team finds it difficult to invite guests to boards without inadvertently adding them to our account. Review collected by and hosted on G2.com.

I use Miro with my team to layout our digital plan for the year and that's where we reference all the creative assets that were handed off. Something that I really like about Miro is how easy it is to download assets. There has been multiple occasions where I had to download an asset we used in the past and this was very convenient. Review collected by and hosted on G2.com.

I wish Miro had more design options on boards. By design I mean it would be nice if we could spec frames when dropping them in the board to make sure it's on the right dimensions and it would be nice if we could crop stuff inside of the frame. It would be also good if when downloading an asset, Miro allowed us the option on what file type we want to download (jpg, png, svg, etc...) Review collected by and hosted on G2.com.

Miro is a highly functional, visual, and engaging collaboration platform that is ideal for both internal team workflows and client-facing presentations. It enables teams to efficiently organize information, capture insights, facilitate ideation sessions, and define products and solutions in a collaborative environment.

Additionally, Miro serves as an excellent medium for presenting the final deliverables of a complete design process to clients. Its extensive set of visual and interactive features makes complex information easier to understand, improves stakeholder engagement, and enhances the overall presentation of content. Review collected by and hosted on G2.com.

One aspect of Miro that I believe could be significantly improved is its integration with third-party software. At times, the integration process can be frustrating, as some connections require multiple complex steps before Miro can successfully communicate with external platforms. A more streamlined and intuitive integration experience would greatly enhance usability.

Another area for improvement is synchronization reliability. There are occasions when you spend a considerable amount of time documenting or creating content, and due to synchronization issues, the work is lost when the board attempts to sync again. Improving the platform’s synchronization stability and preventing data loss would make Miro a much more dependable tool for collaborative work. Review collected by and hosted on G2.com.

I like to document all of our reearch (human and AI augmented) - specifically the documents have been super useful. Some features I really value is being able to embed tables, images, format text, etc.

I am slightly disconnected to the pricing, but we certainly do overall as a company. We share ideas, collaborate and use it as a company every day. It is our "power station" that collates everything internal and external to our customers.

Performance is great mostly, but when you embed images for competitor analysis, add stickiness AND research for a project, it gets really slow and people are unable to open it quickly and slows down their machine. Optimisation here would be well received. Especially for excessive users like us.

I integrate Claude Code to help collate reseaech in a digestible way when it is tasks that just require formatting a disucussion I have already had in claude. It is great for that.

No complaints on Support / onboparding. Super easy to use.

I would say though, please build folders at "spaces" level this is the only gripe is organisation of docs gets really trricky at our usage.

I have used some AI features but honestly I prefer just using claude AI inside and let it use Miro for me. Review collected by and hosted on G2.com.

No folder structure within Spaces. We have 10's of spaces for different clients or projects and I need a way to better organise my Miro Boards within them. Right now we work around it with naming conventions but this is really frustration (organisation wide)

Boards can get really slow really quickly once you start adding lots of documents, stickinotes and especially screenshots or images. Review collected by and hosted on G2.com.

What I like most about Miro is how it turns brainstorming into a collaborative experience. The infinite canvas gives my team plenty of space to map out ideas, user flows, system architectures, and project roadmaps without feeling constrained. The drag-and-drop interface is intuitive, so even new team members can start contributing with minimal onboarding.

One of Miro's biggest strengths is real-time collaboration. Multiple people can edit the same board simultaneously, leave comments, use sticky notes, and vote on ideas, which makes remote workshops and planning sessions much more engaging. The large library of templates for brainstorming, agile ceremonies, mind maps, and retrospectives also saves a significant amount of time.

I also appreciate its integrations with tools like Jira, Slack, Google Drive, and Microsoft Teams, which make it easier to connect brainstorming with execution. Performance has generally been smooth, even on larger boards, and the cloud-based nature of the platform means I can access my work from anywhere without worrying about version control.

From a value perspective, the free plan is generous enough for individuals and small teams, while the paid plans provide advanced collaboration and administration features that are worthwhile for growing organizations. Overall, Miro has streamlined planning sessions, improved communication across distributed teams, and made visual collaboration far more efficient than using static documents or traditional whiteboards. Review collected by and hosted on G2.com.

While Miro is an excellent collaboration platform, there are a few areas where it could improve. Large boards with thousands of objects can occasionally become sluggish, especially on less powerful devices or when multiple collaborators are editing simultaneously. Better optimization for complex workspaces would make the experience smoother.

The pricing can also be a challenge for freelancers, students, and small teams, as several useful collaboration and administrative features are locked behind paid plans. A more flexible pricing structure or additional capabilities in the free tier would make the platform accessible to a wider audience.

Although Miro offers many integrations, some require additional configuration or premium plans to unlock their full potential. The AI features are helpful for generating summaries and organizing content, but they can sometimes produce generic results and would benefit from more context-aware suggestions tailored to specific projects.

Finally, the sheer number of features can feel overwhelming for first-time users. A more guided onboarding experience and clearer in-app tutorials for advanced tools would help new users become productive more quickly. Review collected by and hosted on G2.com.