After testing Mural and Miro (Jamboard was too basic) I chose Miro. The tool menu is very intuitive, with very clear options and highly visual. I love that Miro is very user-friendly so it is a tool that I can introduce to a group of people that have never seen it and get them using it really fast without having to spend time in a long introduction. I also like that it works smooth and fast. A good performance is key for me since a slow reaction or small delays would be extremely annoying during a virtual meeting, so far I have had no problems with performance in virtual workshops. I also find extremely useful some functions like the timer, background music and the option for selecting a number of post-its and allow the participants to vote them. I also like the simplicity of the drawing tools. Maybe Mural can allow for more sophisticated figures and I have seen people using it for developing worflows and complex diagrams, but Miro serves most of my drawing needs to be able to set up the board for a group activity.

I have mixed feelings regarding how tables are managed in Miro. Some functionalities are brilliant, but then for some common actions with tables Miro requires a different behaviour/interaction and it is a bit difficult to get used to it or to get someone new to use them easily. Still, this is a functionality for the owner of the board before using it with workshop participants, so it is not much of a problem. I also find a bit disappointing the mindmaps. There are many applications online that are really flexible and easy to use and Miro would benefit from trying to emulate them because mindmaps are also a very useful collaborative tool. So far I have not been able to include them in the activities I do with Miro because they end up being a bit "annoying" for the people trying to use them or they just lack a bit of variety in color options.

In general, using virtual whiteboards is a very useful tool to make dynamic online workshops. What I need is to be able to have a group of 15 or 30 people being able to add post-its, vote for their favourite options and organise or give priority to ideas visually. For this, Miro has fully met all my expectations. I have ended up also using it for team building activities and ideas sketching in small groups of 2 or 3 people. I even have a board for having a broad picture of projects and activities my team is involved in with the added value of being able to share it with all the team.

I've been using MIro for almost 4 years, first with a consultant profile. I was impressed by the ease of access for the external collaborators I invited to use Miro and the close to the non-existing on-boarding time needed.

The tool is equally suitable for wireframing, diagramming, brainstorming, and product discovery. My customers loved it.

2 years ago, the company I work for purchased Enterprise licenses after a comparison with Mural, LucidSpark and FigJam. The flexible licensing model of Miro is really good, and allows us to grow the usage on a pace that fits our budget and needs. After 2 years of usage, we are still happy about this product and especially happy about the constant user-centric development that always keeps the product fit for our needs.

Miro offers everything that could be considered a must for virtual collaboration. Nevertheless, there are several areas of improvement that Miro team could work on to make their product even greater:

1. Jira Cards integration is done on a team level, not on Enterprise subscription level. We have 15+ teams in our enterprise subscription, meaning we need to do the integration 15 times.

2. Some competitors are more focused on Agile flow support & Jira integrations and offer Dynamic backlog management tools (LucidSpark and Stormboard), so it will be great if Miro focuses on this in the near future.

We use Miro in several directions:

1. Goal Setting (Objectives and Key Results), their set-up and tracking in a collaborative model;

2. Quarterly planning events and workshops;

3. Product discovery sessions.

4. Roadmap planning & Roadmap updates.

The main benefits we get from Miro are ease of communication, visualization of progress, transparency, and enhanced collaboration between teams.

The integration with Jira helps us automate part of the flow of planning, removing the need to transfer information from a whiteboard to the planning tool!

The best thing about Miro is that I can kick off a workshop or a meeting with the team without any onboarding. It's easy to use for newcomers but heavy users might benefit from shortcuts and advanced tools. I also like the pace of how the Miro team is developing the product and making it even more powerful. The second thing I love about Miro is the speed. I have projects with hundreds of elements on the screen and it doesn't affect performance of the application both in app and on the web.

A few minor things that I dislike about Miro are poorly designed arrows for diagramming, default color palette, and fonts. My deliverables are created in Miro, so I'd like to make them good looking and match the design system of my client. As for me, Figma has a better setup for that. Default templates are not that useful for me as well. And as long as Miro develops, it's getting cluttered with more features and tools.

I tried Mural, UXPressia, Figma Jam, and a few others tools for visual collaboration and opted for Miro. I work as a consultant, so my working setup is different from that of agency or in-house design teams. Think of your workflow with teammates when choosing a tool and check the pricing that fits your setup.

As a consultant, I help companies to design better products and experiences. Miro helps me to set up a shared space to co-create with the team and to develop a shared vision about both the problem and possible solutions. The best thing about having a shared space for a design problem is that a few months later you can look back and connect the dots. I can clearly show to the team how the final results are connected with previous artifacts, insights and questions. This approach removes all the 'magic' from the design process and makes it comprehensible for non-designers as well.

We're a creative company that has been using Miro for over a year now. Whereas in the past we might have filled a "war room" with Post-Its, whiteboard sessions, and printouts, now we are able to capture and collaborate all our work in one place. The templates are super helpful from respected sources. Most importantly, we've been able to get all our team members working in one place, including external clients and partners. We won't be going back to a messy "war room" after this!

We've tried other whiteboard tools like Mural, but Miro has a more intuitive interface and better feature set.

We use the boards so heavily, sometimes if we copy paste many high-res images and have many people (dozens) on at once, it can get a bit laggy... but we're power-users, so that's an extreme situation.

Also, not a dislike, but a feature request - it would be useful to have multiple options to export or archive the boards, ie. one page per frame, or, the entire board as a single PDF, or other options... As we use these boards routinely, we will need a way to share and archive them in our company file management (outside of the Miro platform).

We are a tech consultancy, and so we use the boards to organize projects, plan tasks, brainstorm ideas, host workshops with clients, capture research findings, and present our recommendations. We practically live on Miro!

Online collaboration

division into artboards

ability to present

post it functionality

cards are great for product planning

voting

ability to paste all formats (especially presentations, PDF and google sheets)

offline syncs

online workshops

Team retrospectives

ability to easily copy-paste artboards between projects and accounts

templates (service design and product ones are really great)

community templates

support centre (great as i use it for training within our team and organisation)

guests collaboration on pwd protected boards. This is great for workshops when one-off collaboration is needed

ability to export boards into various formats, especially PDFs

text formatting limitations

Loading issues on some browsers (IE, Safari)

Tables adapt to content inserted but sometimes this can cause the layout to get out of control

would be great to be able to paste in more video formats

(minor) when exporting boards the low quality/small size PDF is too pixelated, would be great to have a compression similar to a small PDF so that the images don't show blurry but the file is manageable

layers would be great, perhaps for advanced users but a way to lock the 'template structures' (e.g. the diagrams and lines) all in one go would be really handy, instead of grouping and then locking which can be time-consuming

love all the rest!

better than Mural, worth the investment. Train a few people in your team and then upskill others through collaborative workshops. Keep boards as templates so that you never start from scratch or waste time and repeat/refine the approach for your sessions

global collaboration within a large corporate

connecting offshore teams and making them feel like one location

design and product teams collaboration

remote customer research

fast iterations

We like how it updates love on the board as users edit and create designs. I love how easy it is to use. It works exactly like how you expect it to work. I like its click and drag feature functionality. The snapping mechanism also works wonders and works better than any other tool I have used!

I want to alt-tab to other boards easier. Short cuts, please! I think there are many ways to mature this platform, like zoning areas, so that when you drop a ticket in a location, automated actions activate on it.

Miro is much better than Mural. Mural is clunky, slow, and non-intuitive. Miro blows it out of the water by empowering users with precise controls and better UI. If you have remote engineers, this is a must-have for collaborative working.

We can create workflows and wireframes of complex applications live and together in 5 separate rooms. Miro is extremely valuable for a remote workforce and can cut "design doc" sprawl down since you can keep everything in one place.

Miro has also helped us create a complex workflow for automating federal infrastructure and reduce a manual process into a button press solution.

Miro has helped with road mapping Program Increments for Software Development and tracks feedback and ownership.

The templates. In the past, I had to look for models from accelerators, but now I explore and choose the one that fits my needs better and personalize it.

Copying and editing work environments can be tricky sometimes, especially if there are boxes.

I wanted to like Mural, then I used Miro and never looked back.

I am using for many things, as a collaboration tool and to keep track of my projects. I almost said goodbye to trello, since I can achieve so much more with Miro.

Compared to MURAL:

Miro has a better usability

Miro is a real working tool

Miro is more precise and flexible

Miro has way more templates (all editable and smart) and features than Mural, we need a lot of these to design many different things, often in the same space (maps, flows, wireframes, icons etc.). Mural does not offer enough features.

Miro has better stability and reliability

Miro is faster and smarter in the way it allows us to work, is time efficient compared to Mural

Miro has its own app, easy to navigate through, more than one board can be open at the same time, but yet all together

Miro has a better boards management, it allows to invite externals choosing among different levels of permission (latest feature: is the possibility to protect the link to a board with a password) with accessibility and possibility to edit in the board as a guest > with Miro we can inviti people to join the session and allow them to edit!Even if you are a guest ;)

Miro has the integrated call feature for longer time (implemented by Mural just recently)

Miro is more precise and allows deliverables to have a better look: the deliverable is ready to be exported and sent/used/presented

Miro has many software integrations. Especially the one with Whereby can be useful for testing purposes. (it also has integrations with Teams and Azure)

Miro has different export possibilities for different purposes (files can be then opened in Adobe Illustrator also)

The export features:

even to export a pdf the feature is called "Export an image" and it does not allow to export .png

I cannot trim elements/shapes

If you need to put map your thoughts in an easy and beautiful way and share this to other, Miro is the tool for you!

With Miro I can map complex things in an easy way, it is precise, it has a ton of features that fit all my needs