# Best Heavy-Duty Repair Software

## How Many Heavy-Duty Repair Software Products Does G2 Track?

**Total Products under this Category:** 25

### Category Stats (Aug 2026)

- **Average Rating:** 4.53/5 The average rating of products in this category, based on all submitted ratings
- **Top Trending Product:** Fullbay (+0.04%) - Among all products in this category, Fullbay recorded the largest rating increase compared to last month

_Last updated: August 07, 2026_

## How Does G2 Rank Heavy-Duty Repair Software Products?

**Why You Can Trust G2's Software Rankings:**

- 30 Analysts and Data Experts
- 700+ Authentic Reviews
- 25+ Products
- Unbiased Rankings

G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category.

## G2 Grid® for Heavy-Duty Repair Software
 ![G2 Grid® for Heavy-Duty Repair Software plotting products by satisfaction and market presence](https://www.g2.com/categories/heavy-duty-repair/grids.png?focus%5B%5D=64620&focus%5B%5D=1388432&focus%5B%5D=90440&focus%5B%5D=124091&focus%5B%5D=64600)

Highlighted products: Fullbay, ShopView- Heavy Duty Repair Shop Management, MIR-RT, ARI (Auto Repair Software), and Shopmonkey.

Underlying data: [Grid® JSON](https://www.g2.com/categories/heavy-duty-repair/grids.json?focus%5B%5D=fullbay&focus%5B%5D=shopview-heavy-duty-repair-shop-management&focus%5B%5D=mir-rt&focus%5B%5D=ari-auto-repair-software&focus%5B%5D=shopmonkey)

**Sponsored**

### MIR-RT

MIR-RT is a fleet maintenance software solution specifically designed for managing heavy-duty vehicle and equipment fleets. This software aims to assist fleet managers and technicians in optimizing their operations by minimizing manual data entry and enhancing process efficiency. By focusing on automation, MIR-RT helps organizations improve compliance, reduce downtime, and maintain comprehensive control over their maintenance activities. The target audience for MIR-RT includes fleet managers, maintenance supervisors, and technicians who are responsible for the upkeep of heavy-duty vehicles and equipment. This software is particularly beneficial for organizations of all sizes, whether managing a fleet of 30 units or 10,000. The ability to integrate seamlessly with existing systems, such as Telematics (ELD), TMS/Dispatch, accounting, and fuel management, ensures that all maintenance data is consolidated into a single, user-friendly platform. Those integrations allow for a more cohesive workflow, enabling users to access critical information without the need to switch between multiple applications. MIR-RT offers a variety of key features that enhance its functionality and usability. Automated work order creation simplifies the process of assigning tasks to technicians, while parts inventory management helps ensure that necessary components are readily available when needed. Warranty tracking is another valuable feature, allowing users to keep tabs on warranty claims and avoid unnecessary expenses. Additionally, real-time scheduling capabilities enable fleet managers to allocate resources more effectively, ensuring that maintenance tasks are completed promptly and efficiently. The benefits of using MIR-RT extend beyond mere convenience; the software is designed to empower users by providing them with the tools necessary to enhance productivity and operational efficiency. By reducing the time spent on administrative tasks, fleet managers and technicians can focus on more strategic initiatives that contribute to the overall success of the fleet. Furthermore, the centralized nature of the software allows for better data analysis and reporting, leading to informed decision-making and improved maintenance strategies. Overall, MIR-RT stands out in the fleet maintenance software category by offering a comprehensive solution tailored to the unique needs of heavy-duty vehicle and equipment fleets. Its emphasis on automation, integration, and user-friendly design makes it a valuable asset for organizations looking to enhance their maintenance operations and achieve greater efficiency

[Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list_llm&secure%5Bcategory_id%5D=1003836&secure%5Bchosen_at%5D=2026-08-09T19%3A43%3A48Z&secure%5Bdisplayable_resource_id%5D=1003836&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=1003836&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=90440&secure%5Bresource_id%5D=1003836&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fheavy-duty-repair%3Fopen_modal_url%3D%252Fproducts%252Fmir-rt%252Fwishlists%253Fhost_path%253D%25252Fcategories%25252Fheavy-duty-repair%2526source%253Dcategory&secure%5Btoken%5D=2d185aaede941f51148527357fc6bd8480caa672c9b455b3f04c6eb1aa340d6c&secure%5Burl%5D=https%3A%2F%2Fdatadis.com%2Fsolutions%2Fmir-rt%2F%3Futm_source%3Dg2%26utm_medium%3Dppc%26utm_campaign%3DMIR-RT%26utm_term%3Dheavy-duty-repair&secure%5Burl_type%5D=custom_url)

### [ShopView- Heavy Duty Repair Shop Management](https://www.g2.com/products/shopview-heavy-duty-repair-shop-management/reviews)

ShopView is purpose-built software for heavy-duty truck and fleet repair shops that streamlines job tracking, invoicing, inventory, and reporting to boost technician efficiency and increase billable hours.

**Average Rating:** 4.9/5.0

**Total Reviews:** 41

#### Who Is the Company Behind ShopView- Heavy Duty Repair Shop Management?

- **Seller:** [ShopView](https://www.g2.com/sellers/shopview)
- **Company Website:** www.shopview.com
- **HQ Location:** N/A
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=22593884fe163b6cdebb5942d7749d46df96f39c4c257145f52378b750a4a664&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshopviewapp%2F&secure%5Burl_type%5D=linkedin_company_website)  
31 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive, Transportation/Trucking/Railroad
- **Company Size:** 51% Medium, 49% Small

#### What Are Recent G2 Reviews of ShopView- Heavy Duty Repair Shop Management?

**["Superb Features and Unmatched Ease in Auto Repair Management"](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-12881166)**

**Rating:** 5.0/5.0 stars

_— Mike R._

[Read full review](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-12881166)

**["Fully Paperless and Efficient — Prevents Non-Billable Tech Clock-Ins"](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-13053104)**

**Rating:** 5.0/5.0 stars

_— Bryan G._

[Read full review](https://www.g2.com/survey_responses/shopview-heavy-duty-repair-shop-management-review-13053104)

### [Fullbay](https://www.g2.com/products/fullbay/reviews)

Never get behind on invoicing, scheduling or miss adding a parts charge to a customers bill again! Fullbay streamlines your shop’s processes, leading to more efficient techs and happier customers. Track preventive maintenance, submit DVIR reports, and give your clients access to authorize work and check on the status of their repair through our customer portal. Fullbay lives in the cloud, meaning you can access it from anywhere -- even while you’re on vacation. Don’t shackle yourself to the shop any longer; get Fullbay and get back to your life. Some Frequent Q/A's: In what ways can Fullbay help me increase technician efficiency? Fullbay has the capability to track tech efficiency and utilization in real time. By knowing tech efficiency, you can increase revenue per labor hour and manage your shop better. How can Fullbay help my mobile techs? Fullbay works on any device that connects to the internet. So, your mobile techs can create an estimate, create invoices, and collect payments- all from the side of the road. How can Fullbay help me manage my inventory? With Fullbay, a shop can track parts to service orders, manage returns, mark up parts, and use a vendor portal to order parts quickly. These features help shops drastically reduce inventory losses, increase revenue on parts, and minimize the time it takes to get the parts needed to complete repairs. How can Fullbay help my shop increase our level of customer service? Fullbay provides a customer portal for all of your customers. The portal allows your customers to see the progress of their repairs, their repair history, invoices and payments. This feature reduces calls to your office and offers transparency between the shop and the customers. Don't forget to check out our free tools you can use today for your shop: -VIN Decoder (fullbay.com/tools/vin/) -Shop Profit Calculator (fullbay.com/tools/roi/) -Parts Markup (fullbay.com/tools/markup/)

**Average Rating:** 4.8/5.0

**Total Reviews:** 72

#### Who Is the Company Behind Fullbay?

- **Seller:** [Fullbay](https://www.g2.com/sellers/fullbay)
- **Company Website:** www.fullbay.com
- **Year Founded:** 2015
- **HQ Location:** Phoenix, AZ
- **Twitter:** @fullbay  
236 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=063aa046da78f7a1a018fbed8ef1cda8e41f744fe3882531947ddac444c0ec44&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F10262352%2F&secure%5Burl_type%5D=linkedin_company_website)  
194 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Transportation/Trucking/Railroad, Automotive
- **Company Size:** 85% Small, 15% Medium

#### What Do G2 Reviewers Say About Fullbay?

_AI-generated summary from verified user reviews_

##### Pros

- Users highlight the **affordable pricing** of Fullbay, while effectively logging all necessary customer details.
- Users value the **comprehensive invoicing capabilities** of Fullbay, effectively managing payments and customer information.
- Users find Fullbay to be the **best affordable option** , effectively meeting all their logging needs.
- Users value the **effective customer management** capabilities of Fullbay, seamlessly integrating with invoicing and QuickBooks.
- Users value the **exceptional customer satisfaction** provided by Fullbay, noting its affordability and comprehensive logging features.

##### Cons

- Users find Fullbay’s **limited functionality** disappointing, citing basic accounting features and slow updates as major issues.
- Users feel the **customization options for invoices and reports** are limited, hindering their ability to personalize features.
- Users find the **difficult setup** of Fullbay can lead to integration challenges and incomplete software functionality.
- Users find the **insufficient information** on advanced accounting features and training to be overwhelming and lacking.
- Users find **integration issues** challenging, noting that improper setup can lead to functionality limitations.

#### What Are Recent G2 Reviews of Fullbay?

**["Fullbay Keeps Shop Operations Organized and Streamlines Data Entry"](https://www.g2.com/survey_responses/fullbay-review-12554650)**

**Rating:** 5.0/5.0 stars

_— Mariah P._

[Read full review](https://www.g2.com/survey_responses/fullbay-review-12554650)

**["Easy to Navigate with Quick, Helpful Support and Thorough Tutorials"](https://www.g2.com/survey_responses/fullbay-review-13059447)**

**Rating:** 5.0/5.0 stars

_— Office ._

[Read full review](https://www.g2.com/survey_responses/fullbay-review-13059447)

#### What Are G2 Users Discussing About Fullbay?

- [What does Fullbay do?](https://www.g2.com/discussions/what-does-fullbay-do)
- [What is the use of Fullbay?](https://www.g2.com/discussions/what-is-the-use-of-fullbay) - 1 comment
- [What is a digital wrench?](https://www.g2.com/discussions/what-is-a-digital-wrench)
- [How much does Fullbay software cost?](https://www.g2.com/discussions/how-much-does-fullbay-software-cost)

### [MIR-RT](https://www.g2.com/products/mir-rt/reviews)

MIR-RT is a fleet maintenance software solution specifically designed for managing heavy-duty vehicle and equipment fleets. This software aims to assist fleet managers and technicians in optimizing their operations by minimizing manual data entry and enhancing process efficiency. By focusing on automation, MIR-RT helps organizations improve compliance, reduce downtime, and maintain comprehensive control over their maintenance activities. The target audience for MIR-RT includes fleet managers, maintenance supervisors, and technicians who are responsible for the upkeep of heavy-duty vehicles and equipment. This software is particularly beneficial for organizations of all sizes, whether managing a fleet of 30 units or 10,000. The ability to integrate seamlessly with existing systems, such as Telematics (ELD), TMS/Dispatch, accounting, and fuel management, ensures that all maintenance data is consolidated into a single, user-friendly platform. Those integrations allow for a more cohesive workflow, enabling users to access critical information without the need to switch between multiple applications. MIR-RT offers a variety of key features that enhance its functionality and usability. Automated work order creation simplifies the process of assigning tasks to technicians, while parts inventory management helps ensure that necessary components are readily available when needed. Warranty tracking is another valuable feature, allowing users to keep tabs on warranty claims and avoid unnecessary expenses. Additionally, real-time scheduling capabilities enable fleet managers to allocate resources more effectively, ensuring that maintenance tasks are completed promptly and efficiently. The benefits of using MIR-RT extend beyond mere convenience; the software is designed to empower users by providing them with the tools necessary to enhance productivity and operational efficiency. By reducing the time spent on administrative tasks, fleet managers and technicians can focus on more strategic initiatives that contribute to the overall success of the fleet. Furthermore, the centralized nature of the software allows for better data analysis and reporting, leading to informed decision-making and improved maintenance strategies. Overall, MIR-RT stands out in the fleet maintenance software category by offering a comprehensive solution tailored to the unique needs of heavy-duty vehicle and equipment fleets. Its emphasis on automation, integration, and user-friendly design makes it a valuable asset for organizations looking to enhance their maintenance operations and achieve greater efficiency

**Average Rating:** 4.9/5.0

**Total Reviews:** 21

#### Who Is the Company Behind MIR-RT?

- **Seller:** [DataDis](https://www.g2.com/sellers/datadis)
- **Company Website:** www.datadis.com
- **Year Founded:** 1990
- **HQ Location:** Quebec City, CA
- **LinkedIn® Page:** [fr.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=764f550a66667d5f62aba348252233119024180447e79044dcf4611fb01f1c25&secure%5Burl%5D=https%3A%2F%2Ffr.linkedin.com%2Fcompany%2Fdata-dis&secure%5Burl_type%5D=linkedin_company_website)  
66 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Transportation/Trucking/Railroad
- **Company Size:** 52% Small, 43% Medium

#### What Do G2 Reviewers Say About MIR-RT?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **efficiency** of MIR-RT, noting significant time savings and enhanced fleet maintenance management.
- Users appreciate the **excellent customer support** of MIR-RT, ensuring responsive assistance and satisfaction with their needs.
- Users value the **customizability** of MIR-RT, enjoying tailored reports and adaptable software that evolves with their needs.
- Users find MIR-RT to be **user-friendly** , allowing easy report creation and customizations with excellent support.
- Users value the **efficiency improvement** of MIR-RT, significantly enhancing fleet maintenance management and saving valuable time.

##### Cons

- Users find the **learning curve steep** , needing time and training to fully adapt to MIR-RT.
- Users find the **overwhelming management** of MIR-RT's options can complicate the learning process.
- Users find the **overwhelming options** of MIR-RT can lead to confusion and hinder the learning experience.

#### What Are Recent G2 Reviews of MIR-RT?

**["Mobile Work Orders That Helped Us Capture $180K in Warranty Recovery"](https://www.g2.com/survey_responses/mir-rt-review-13089947)**

**Rating:** 5.0/5.0 stars

_— Carle F._

[Read full review](https://www.g2.com/survey_responses/mir-rt-review-13089947)

**["MIR-RT: an intuitive platform that streamlines and standardizes daily work"](https://www.g2.com/survey_responses/mir-rt-review-13035885)**

**Rating:** 5.0/5.0 stars

_— Martin T._

[Read full review](https://www.g2.com/survey_responses/mir-rt-review-13035885)

### [ARI (Auto Repair Software)](https://www.g2.com/products/ari-auto-repair-software/reviews)

ARI (Auto Repair Software) is a comprehensive shop management solution designed to assist auto repair shops and mobile mechanics in streamlining their operations. This software caters to both start-up and established auto care businesses, providing a centralized platform that encompasses all essential features necessary for effective shop management. The target audience for ARI includes independent mechanics, small auto repair shops, and larger automotive service centers. By offering a suite of tools tailored to the unique needs of these users, ARI enables mechanics to manage their daily tasks more efficiently. The software's capabilities extend to invoicing, quote generation, vehicle inspections, and VIN lookup, making it a versatile choice for various auto repair scenarios. Additionally, it supports mobile mechanics who require on-the-go access to essential features, enhancing their ability to serve customers effectively. Key features of ARI include AI data extraction, work order management, a client portal, and license plate recognition. These functionalities not only simplify mechanics' workflows but also improve customer interaction. For instance, the client portal allows customers to view their service history and upcoming maintenance needs, fostering transparency and trust. The software also includes robust accounting and reporting tools, enabling shop owners to track their financial performance and make informed business decisions. ARI stands out in the auto repair software category by continuously evolving based on user feedback. This commitment to improvement ensures that the platform remains relevant and effective in addressing the challenges faced by auto repair professionals. By integrating features that save time and enhance profitability, ARI empowers users to focus on what they do best—providing high-quality automotive services while keeping their customers satisfied.

**Average Rating:** 4.6/5.0

**Total Reviews:** 124

#### Who Is the Company Behind ARI (Auto Repair Software)?

- **Seller:** [ARI](https://www.g2.com/sellers/ari-11eaa4df-ad26-4d56-83c8-c93ba314c0e5)
- **Company Website:** ari.app
- **Year Founded:** 2020
- **HQ Location:** Block Island, US
- **Twitter:** @uMob5  
815 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=d2e95419dc05e90bcb6bfd2d3077b414c67f60271bc36dfce55038d8e148cea6&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fari-auto-repair-software%2F&secure%5Burl_type%5D=linkedin_company_website)  
4 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner
- **Top Industries:** Automotive
- **Company Size:** 88% Small, 2% Medium

#### What Do G2 Reviewers Say About ARI (Auto Repair Software)?

_AI-generated summary from verified user reviews_

##### Pros

- Users appreciate the **ease of use** of ARI, which simplifies business management with its clean interface.
- Users value the **easy invoicing process** in ARI, enhancing customer interactions and overall shop efficiency.
- Users love the **versatile features** of ARI, including invoicing, inventory, and customizable options that enhance efficiency.
- Users praise the **simple initial setup** of ARI, facilitating a smooth and hassle-free transition to the software.
- Users value ARI for its **efficient communication features** that simplify invoicing and enhance customer relations seamlessly.

##### Cons

- Users note the **missing features** like direct payment options and useful databases, affecting overall usability and efficiency.
- Users struggle with **poor navigation** , finding it challenging to maneuver through functions and utilize keyboard shortcuts effectively.
- Users find the **slow performance** of ARI frustrating, as it disrupts their workflow with delays and crashes.
- Users report **navigation issues** with ARI, finding it difficult to manage job cards and navigate pop-ups efficiently.
- Users experience **invoicing issues** , particularly with layout, integration, and accuracy of reports and inventory tracking.

#### What Are Recent G2 Reviews of ARI (Auto Repair Software)?

**["Easy to Use, Great Value, and Helpful Chat Support"](https://www.g2.com/survey_responses/ari-auto-repair-software-review-13144331)**

**Rating:** 5.0/5.0 stars

_— John M._

[Read full review](https://www.g2.com/survey_responses/ari-auto-repair-software-review-13144331)

**["Comprehensive, User-Friendly Solution for Auto Shops"](https://www.g2.com/survey_responses/ari-auto-repair-software-review-12940955)**

**Rating:** 5.0/5.0 stars

_— Maurice ._

[Read full review](https://www.g2.com/survey_responses/ari-auto-repair-software-review-12940955)

#### What Are G2 Users Discussing About ARI (Auto Repair Software)?

- [What is ARI (Auto Repair Invoicing) used for?](https://www.g2.com/discussions/what-is-ari-auto-repair-invoicing-used-for) - 1 comment, 1 upvote

### [Shopmonkey](https://www.g2.com/products/shopmonkey/reviews)

Smart, simple. Built for shop life. Shopmonkey is the all-in-one platform built for shop life. Trusted by 10,000+ auto shops, we simplify estimates, payments, DVIs, and scheduling in one easy tool. Everything works together, the interface makes sense on day one, and your team will actually use it. And every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Stop settling for systems or software that slow you down—invest in the platform that works as hard as you do. Book a demo. Shopmonkey streamlines operations, enhances customer interactions, and ultimately drives business growth. By integrating various functionalities into a single platform, Shopmonkey provides shop owners with the tools they need to manage their businesses more efficiently and effectively. With its user-friendly interface, Shopmonkey allows users to adapt and utilize the system quickly, minimizing the learning curve often associated with new software. Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. We're with you every step of the way. What you get: Estimates: Build accurate estimates fast with built-in parts and labor data. Send them digitally for customer approval, then convert to an invoice in one click. No re-entry. No back-and-forth. Appointments and scheduling: Manage your calendar, reduce no-shows with automated reminders, and keep your bays full without the chaos. Digital Vehicle Inspections: Build trust and increase approvals with photo and video inspections sent directly to your customer's phone. Reporting: See exactly how your shop is performing. Sales, technician productivity, and business trends — all in one dashboard, without digging through spreadsheets. Customer communication: Two-way texting and email keep customers informed on their vehicle's status without you picking up the phone. Automated updates handle the routine stuff so your team can focus on the work. Accounting Solutions: Financial clarity, built directly into Shopmonkey. Hand off to a dedicated bookkeeper or manage it yourself. Marketing: Run automated SMS and email campaigns to bring customers back and fill your schedule during slow stretches. Support and Onboarding: Every Shopmonkey account comes with onboarding support, a responsive customer success team, and live chat. Technician tools — Assign jobs, track time, and keep your techs moving with tools built for the shop floor, not the front office. Inventory management — Track parts and supplies in real time so you're never caught short or over-ordering. Integrations — Shopmonkey connects with the tools you already rely on, including QuickBooks, PartsTech, Nextpart, RepairLink, and CARFAX. Find the pricing that's the right fit for your auto shop: https://www.shopmonkey.io/pricing Check out our social channels: Facebook | LinkedIn | Instagram | YouTube

**Average Rating:** 4.6/5.0

**Total Reviews:** 410

#### Who Is the Company Behind Shopmonkey?

- **Seller:** [Shopmonkey](https://www.g2.com/sellers/shopmonkey)
- **Company Website:** www.shopmonkey.io
- **Year Founded:** 2016
- **HQ Location:** Morgan Hill, California
- **Twitter:** @Shopmonkeyio  
137 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=b98ddf62eb6862a6833697ecc03bfce6f48e349651b8fcf09f226046397e8760&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fshopmonkey%2F&secure%5Burl_type%5D=linkedin_company_website)  
222 employees on LinkedIn®

#### Who Uses This Product?

- **Who Uses This:** Owner, Manager
- **Top Industries:** Automotive, Transportation/Trucking/Railroad
- **Company Size:** 97% Small, 2% Medium

#### What Do G2 Reviewers Say About Shopmonkey?

_AI-generated summary from verified user reviews_

##### Pros

- Users find the **ease of use** of Shopmonkey remarkable, enhancing efficiency and navigation with intuitive controls.
- Users commend Shopmonkey for its **seamless customer communication** , enhancing their ability to interact effectively and efficiently.
- Users praise the **excellent customer support** of Shopmonkey, making their experience smooth and efficient.
- Users love the **excellent customer communication** features of Shopmonkey, streamlining interactions and improving overall efficiency.
- Users praise Shopmonkey for its **efficiency improvements** , making shop management smoother and more effective.

##### Cons

- Users find the **limited functionality** of Shopmonkey frustrating, citing missing features and adjustments from previous versions.
- Users report **missing features** in Shopmonkey, including inaccurate estimations and limitations on tax adjustments and duplications.
- Users find Shopmonkey's **parts management system glitchy** , complicating inventory management and technician updates.
- Users experience **slow performance** , including glitches and delays that hinder task efficiency and reliability.
- Users report **inaccurate information** regarding estimations and pricing, leading to confusion and additional steps needed for corrections.

#### What Are Recent G2 Reviews of Shopmonkey?

**["Streamlined Management with Room for Payroll Improvement"](https://www.g2.com/survey_responses/shopmonkey-review-12507886)**

**Rating:** 4.5/5.0 stars

_— Daniel p._

[Read full review](https://www.g2.com/survey_responses/shopmonkey-review-12507886)

**["Streamlined Shop Management with Excellent Support"](https://www.g2.com/survey_responses/shopmonkey-review-12544709)**

**Rating:** 5.0/5.0 stars

_— Jamal H._

[Read full review](https://www.g2.com/survey_responses/shopmonkey-review-12544709)

#### What Are G2 Users Discussing About Shopmonkey?

- [What is Shopmonkey used for?](https://www.g2.com/discussions/what-is-shopmonkey-used-for)

### [Workshop Software](https://www.g2.com/products/workshop-software-workshop-software/reviews)

Super simple to use and fully featured Auto Shop Management Software. Turn your workshop into a streamlined profit machine. Free trial. No commitment. No lock-in contracts, ever. From the simplest shop to multi-branch operations, there is a solution for every auto shop. Direct integration with major accounting packages such as QuickBooks and Xero plus Automotive integrations with CarFax, PartsTech, TireMetrix, TireConnect VV Garage, MOTOR labor times and more. Save time and money with Workshop Software. Take out a free trial and see how it compares with your current shop management system. Sales & support locations in North America & Australia.

**Average Rating:** 4.1/5.0

**Total Reviews:** 7

#### Who Is the Company Behind Workshop Software?

- **Seller:** [Workshop Software](https://www.g2.com/sellers/workshop-software)
- **Year Founded:** 2013
- **HQ Location:** Warriewood, AU
- **Twitter:** @workshoponline  
264 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a719d71c30a831653d73c11d56c16abbccd98711977cf71f1291b0d6104899ce&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fworkshop-software-pty-ltd&secure%5Burl_type%5D=linkedin_company_website)  
22 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 43% Small, 29% Large

#### What Do G2 Reviewers Say About Workshop Software?

_AI-generated summary from verified user reviews_

##### Pros

- Users value the **customer communication features** that enhance notes and storytelling for efficient service tracking.
- Users value the **customer support features** in Workshop Software for their ability to document visits comprehensively.
- Users value the **customer view comment section** on invoices, enhancing communication and record-keeping for visits.
- Users find the **comment section dual view** invaluable for tracking customer interactions and internal notes effectively.

##### Cons

- Users find **invoicing issues** frustrating, especially with limited editing options and poor layout for service separation.
- Users are frustrated by the **poor interface design** , which hinders invoice editing and categorization of services.

#### What Are Recent G2 Reviews of Workshop Software?

**["Complete Workshop Package"](https://www.g2.com/survey_responses/workshop-software-review-7612085)**

**Rating:** 4.5/5.0 stars

_— Kapil J._

[Read full review](https://www.g2.com/survey_responses/workshop-software-review-7612085)

**["Helps to Automate The Workshop"](https://www.g2.com/survey_responses/workshop-software-review-8044195)**

**Rating:** 4.5/5.0 stars

_— Farheen A._

[Read full review](https://www.g2.com/survey_responses/workshop-software-review-8044195)

### [Alldata](https://www.g2.com/products/alldata/reviews)

ALLDATA is a provider of unedited OEM automotive repair and diagnostic information, trusted by over 400,000 technicians in more than 115,000 shops worldwide. Their comprehensive suite of products includes ALLDATA Repair®, ALLDATA Collision®, ALLDATA Diagnostics®, and ALLDATA Shop Manager Pro, designed to streamline repair processes and enhance shop efficiency. Key Features and Functionality: - ALLDATA Repair®: Offers up-to-date OEM mechanical repair information and procedures for over 44,000 engine-specific vehicles, covering 95% of vehicles on the road today. It includes repair and maintenance procedures, diagnostic information, technical service bulletins (TSBs), diagnostic trouble codes (DTCs), and more than 300,000 interactive wiring diagrams. - ALLDATA Collision®: Provides unedited OEM collision repair information, delivering regularly updated data for structural repairs, mechanical, and diagnostic information. - ALLDATA Diagnostics®: Transforms a tablet into a professional-level scan tool, integrating seamlessly with ALLDATA Repair® or ALLDATA Collision®. It offers unlimited pre- and post-scans, retrieves and clears manufacturer codes, reads live sensor data, and provides bi-directional component control. - ALLDATA Shop Manager Pro: A comprehensive shop management platform that integrates with ALLDATA Repair®, allowing management of jobs, parts, technicians, and customers. Features include attachable photos and videos, two-way texting, automated parts and labor lookups, work-in-progress tracking, time reporting, and inventory management. Primary Value and Solutions: ALLDATA's products empower automotive repair professionals by providing direct access to unedited OEM information, ensuring accurate and efficient repairs. By integrating repair information with diagnostic tools and shop management software, ALLDATA enhances workflow efficiency, reduces repair times, and improves customer satisfaction. Their solutions address the need for reliable, up-to-date repair data and efficient shop operations, ultimately contributing to the success and growth of automotive repair businesses.

**Average Rating:** 4.1/5.0

**Total Reviews:** 24

#### Who Is the Company Behind Alldata?

- **Seller:** [Alldata](https://www.g2.com/sellers/alldata)
- **Year Founded:** 1986
- **HQ Location:** Elk Grove, CA
- **Twitter:** @ALLDATA  
3,458 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=91716b1bbdab438754881ef2e2decae17ae7976da13448a9f6c615576ed298be&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2F393116%2F&secure%5Burl_type%5D=linkedin_company_website)  
708 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive
- **Company Size:** 67% Small, 29% Medium

#### What Do G2 Reviewers Say About Alldata?

_AI-generated summary from verified user reviews_

##### Pros

- Users find Alldata **easy to use** , making their tasks simpler and more efficient.
- Users find Alldata to significantly enhance **efficiency** , making tasks easier and simplifying their workflow.
- Users find Alldata to be **easy to use** , significantly simplifying their work and enhancing daily tasks.
- Users love the **time-saving benefits** of Alldata, making their tasks easier and more efficient.

##### Cons

- Users face **access limitations** with Alldata, experiencing issues when trying to cancel or regain platform access.
- Users report **delayed services** and poor customer support, leading to frustrating experiences and difficulties in cancellation.
- Users find Alldata to be **expensive** and frustrating, with poor customer service complicating cancellations and access.
- Users report **payment issues** with Alldata, facing difficulties in canceling subscriptions and receiving poor customer service.
- Users report **poor customer support** from Alldata, experiencing issues with account management and cancellation processes.

#### What Are Recent G2 Reviews of Alldata?

**["great awesome useful helpful"](https://www.g2.com/survey_responses/alldata-review-11494608)**

**Rating:** 5.0/5.0 stars

_— Verified User in Mechanical or Industrial Engineering_

[Read full review](https://www.g2.com/survey_responses/alldata-review-11494608)

**["AllData Has Everything I need for my shop Especially the Color Electrical Diagrams"](https://www.g2.com/survey_responses/alldata-review-12619018)**

**Rating:** 5.0/5.0 stars

_— Luis C._

[Read full review](https://www.g2.com/survey_responses/alldata-review-12619018)

#### What Are G2 Users Discussing About Alldata?

- [How do I get ALLDATA for free?](https://www.g2.com/discussions/how-do-i-get-alldata-for-free)
- [Is ALLDATA cloud based?](https://www.g2.com/discussions/is-alldata-cloud-based)
- [What is better ALLDATA or Mitchell?](https://www.g2.com/discussions/alldata-what-is-better-alldata-or-mitchell)
- [What does ALLDATA do?](https://www.g2.com/discussions/what-does-alldata-do)

### [GarageBox](https://www.g2.com/products/garagebox/reviews)

GarageBox is a powerful, AI-driven all-in-one garage management software designed to transform how auto repair shops, detailing studios, and various other service centres operate. By streamlining every aspect of the business, GarageBox helps owners move from operational chaos to total clarity, boosting efficiency, customer engagement, and profitability. The software is built to be scalable, serving small workshops and large, multi-location chains with equal effectiveness. GarageBox offers a comprehensive set of features to transform how you run your shop: 1. Online Booking and Scheduling Allow customers to book appointments 24/7, with a clear, easy-to-manage digital calendar for your team. 2. Digital Job Cards Create and manage jobs from one central hub. Keep track of every repair, from start to finish. 3. Digital Authorisations Send quotes and get approval for work directly from customers via text or email, eliminating delays and paperwork. 4. Vehicle Inspection Reports Perform detailed digital inspections with photos and notes, then share them instantly with customers for full transparency. 5. Inventory Management Easily track parts, manage stock levels, and automate purchase orders to ensure you always have what you need. 6. Employee Management A built-in time clock and productivity tools help you monitor your team's performance and track labor hours accurately. 7. Customer Relationship Management Send automated service reminders and targeted marketing campaigns to keep your customers engaged. 8. GarageBox for Techs App Give your technicians a mobile app to access job details, log time, and stay connected while on the shop floor. Using a system like GarageBox delivers powerful advantages that impact every part of your business: 1. Boosted Efficiency and Time Savings Automate repetitive tasks like scheduling and invoicing, freeing up your time to focus on what matters most: serving your customers. 2. Increased Revenue and Profitability Stop losing money on lost parts or inefficient processes. By giving you clear visibility into your inventory and costs, garage management software helps you identify opportunities to increase your profits. 3. Enhanced Customer Trust and Loyalty Keep customers informed with automated updates, digital inspection reports, and service reminders. This transparency builds confidence and encourages repeat business. 4. Better Financial Control With powerful reporting and analytics, you can track revenue, monitor technician performance, and understand your business health at a glance. Make smarter, data-driven decisions that drive growth.

**Average Rating:** 4.8/5.0

**Total Reviews:** 5

#### Who Is the Company Behind GarageBox?

- **Seller:** [GarageBox](https://www.g2.com/sellers/garagebox)
- **Year Founded:** 2018
- **HQ Location:** Chhapi, IN
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=4969967834d54c124f4d626239af25de1a20685e0b82fa649524d76563985d4e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fgaragebox-io&secure%5Burl_type%5D=linkedin_company_website)  
10 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Automotive
- **Company Size:** 100% Small

#### What Do G2 Reviewers Say About GarageBox?

_AI-generated summary from verified user reviews_

##### Pros

- Users find GarageBox to have a **simple and intuitive interface** , making daily operations much smoother and efficient.
- Users praise the **user-friendly interface** and **comprehensive features** of GarageBox, enhancing garage management efficiency.
- Users appreciate the **cloud accessibility** of GarageBox, enhancing efficiency and simplifying garage operations from anywhere.
- Users value the **excellent communication** features of GarageBox, enhancing customer interactions and professionalism in garage operations.
- Users value the **improved customer communication** of GarageBox, enhancing efficiency and professionalism in garage operations.

##### Cons

- Users find the **inventory management** lacking in GarageBox, especially compared to alternatives, hoping for future improvements.
- Users note that **HR management is lacking** in GarageBox, with missing features like leaves and incentives management.
- Users find **scheduling issues** with GarageBox, noting missing HR management features like leaves and incentives tracking.

#### What Are Recent G2 Reviews of GarageBox?

**["Easy to Use and Helpful Support"](https://www.g2.com/survey_responses/garagebox-review-11573538)**

**Rating:** 5.0/5.0 stars

_— RATAN G._

[Read full review](https://www.g2.com/survey_responses/garagebox-review-11573538)

**["The Powerhouse Behind Smarter Garage Operations"](https://www.g2.com/survey_responses/garagebox-review-11744129)**

**Rating:** 4.5/5.0 stars

_— PRADEEP B._

[Read full review](https://www.g2.com/survey_responses/garagebox-review-11744129)

### [NAPA TRACS](https://www.g2.com/products/napa-tracs/reviews)

NAPA TRACS provides estimating, technical information and shop management software solutions designed to help you manage and grow your business.

**Average Rating:** 4.5/5.0

**Total Reviews:** 2

#### Who Is the Company Behind NAPA TRACS?

- **Seller:** [NAPA AUTO PARTS](https://www.g2.com/sellers/napa-auto-parts)
- **Year Founded:** 1925
- **HQ Location:** Atlanta, Georgia, United States
- **Twitter:** @NAPATRACS  
18 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7d40f6d47392de251d183a9a97e0d910ebd337800d0380ec37850afb5a71b72e&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fnapa-auto-parts&secure%5Burl_type%5D=linkedin_company_website)  
13,281 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of NAPA TRACS?

**["Tracs Makes Invoicing Clear and Tasks Easy"](https://www.g2.com/survey_responses/napa-tracs-review-12554436)**

**Rating:** 4.5/5.0 stars

_— Taylor W._

[Read full review](https://www.g2.com/survey_responses/napa-tracs-review-12554436)

**["Tracs makes ordering from NAPA and invoicing customers easy to implement."](https://www.g2.com/survey_responses/napa-tracs-review-1457082)**

**Rating:** 4.5/5.0 stars

_— DONNA E._

[Read full review](https://www.g2.com/survey_responses/napa-tracs-review-1457082)

#### What Are G2 Users Discussing About NAPA TRACS?

- [What is NAPA TRACS used for?](https://www.g2.com/discussions/what-is-napa-tracs-used-for)

### [Orderry](https://www.g2.com/products/orderry/reviews)

Orderry helps automate common operations, such as Jobs & Repair Processing, Sales, CRM, Inventory Management, Asset Tracking, Finance, Payroll, Analytics. You can manage jobs both in-store and on-site. In the Work Orders app, field techs process and close work orders, add photos & comments and accept payments on the go. In the Business Insights app, managers track KPIs and control employees.

**Average Rating:** 4.4/5.0

**Total Reviews:** 15

#### Who Is the Company Behind Orderry?

- **Seller:** [Orderry](https://www.g2.com/sellers/orderry)
- **Year Founded:** 2013
- **HQ Location:** London, London
- **Twitter:** @Orderry1  
3 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=71c4660f9e8746565944ee8ba8d8fbee81bc6e8976686865d74f4ee751fdc935&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Forderry&secure%5Burl_type%5D=linkedin_company_website)  
68 employees on LinkedIn®

#### Who Uses This Product?

- **Top Industries:** Information Technology and Services
- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Orderry?

**["Easy and straightforward system"](https://www.g2.com/survey_responses/orderry-review-7767439)**

**Rating:** 4.0/5.0 stars

_— Natalie S._

[Read full review](https://www.g2.com/survey_responses/orderry-review-7767439)

**["The best offer for an IT repair business at low price"](https://www.g2.com/survey_responses/orderry-review-7633665)**

**Rating:** 5.0/5.0 stars

_— Chris L._

[Read full review](https://www.g2.com/survey_responses/orderry-review-7633665)

### [PTM-VISION](https://www.g2.com/products/ptm-vision/reviews)

PTM-VISION is a shop management software that allows you to control your business with a resource planning module that allows you to track your technicians time on every job, and helps manage performance and accountability and more.

**Average Rating:** 4.0/5.0

**Total Reviews:** 1

#### Who Is the Company Behind PTM-VISION?

- **Seller:** [Pluss](https://www.g2.com/sellers/pluss)
- **HQ Location:** Vilvoorde, Belgium
- **Twitter:** @plussnet  
19 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=7886df2ed926834e5eb248c77dcfa8e5c815d3ab1f0fe3132ced0dba45868834&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2FNo-Linkedin-Presence-Added-Intentionally-By-DataOps&secure%5Burl_type%5D=linkedin_company_website)  
1 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 50% Medium

#### What Are Recent G2 Reviews of PTM-VISION?

**["PTM-Vision"](https://www.g2.com/survey_responses/ptm-vision-review-5097490)**

**Rating:** 4.0/5.0 stars

_— Verified User in Electrical/Electronic Manufacturing_

[Read full review](https://www.g2.com/survey_responses/ptm-vision-review-5097490)

**["Best Shop Management Software"](https://www.g2.com/survey_responses/ptm-vision-review-6743466)**

**Rating:** 5.0/5.0 stars

_— Kelly D._

[Read full review](https://www.g2.com/survey_responses/ptm-vision-review-6743466)

#### What Are G2 Users Discussing About PTM-VISION?

- [What is PTM-VISION used for?](https://www.g2.com/discussions/what-is-ptm-vision-used-for)

### [Assetminder](https://www.g2.com/products/assetminder/reviews)

Fleetminder is a fleet maintenance and workshop management software that helps manage job cards, inspections, maintenance planning, compliance, vehicle history, business intelligence reporting and more.

**Average Rating:** 3.5/5.0

**Total Reviews:** 1

#### Who Is the Company Behind Assetminder?

- **Seller:** [Assetminder](https://www.g2.com/sellers/assetminder)
- **Year Founded:** 2002
- **HQ Location:** N/A
- **Twitter:** @fleetminder  
22 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=2e1b53485f57f7d8b08a40e4df41c482cc0d3a91955a2cae421cdebc4f0c4d23&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fassetminder-ltd%2F&secure%5Burl_type%5D=linkedin_company_website)  
7 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Medium

### [Diesel Repair](https://www.g2.com/products/diesel-repair/reviews)

Your All-In-One Heavy Duty Repair Center. Diesel Repair has all the tools you need to get the job done fast. We cover it all: fault code identification and instructions, complete truck repair documentation, wiring diagrams, and a complete VIN decoder

#### Who Is the Company Behind Diesel Repair?

- **Seller:** [Diesel laptops](https://www.g2.com/sellers/diesel-laptops)
- **Year Founded:** 2010
- **HQ Location:** Irmo, US
- **Twitter:** @DieselLaptops  
433 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=9a79541d0fd3d6b7c35598cae0506198f53eeac75e44fe9152617705cc126a21&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fdiesel-laptops&secure%5Burl_type%5D=linkedin_company_website)  
226 employees on LinkedIn®

### [Digital Wrench](https://www.g2.com/products/digital-wrench/reviews)

VMT Software writes Digital Wrench, a repair order software that is used for Auto Repair, Motorcycle Repair, Diesel Truck Repair (fleet maintenance), Marine Repair, OPE, and many more repair shops.

**Average Rating:** 3.0/5.0

**Total Reviews:** 2

#### Who Is the Company Behind Digital Wrench?

- **Seller:** [VMT Software](https://www.g2.com/sellers/vmt-software)
- **Year Founded:** 1989
- **HQ Location:** United States
- **Twitter:** @vmtsoft  
4 Twitter followers
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=8dd7f35cbae1aea55e164d2bd101b6c34697b3155ba70b8886d26441bed0c1d5&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fvmt-software&secure%5Burl_type%5D=linkedin_company_website)  
6 employees on LinkedIn®

#### Who Uses This Product?

- **Company Size:** 100% Small

#### What Are Recent G2 Reviews of Digital Wrench?

**["Works Great"](https://www.g2.com/survey_responses/digital-wrench-review-488405)**

**Rating:** 4.5/5.0 stars

_— Verified User in Transportation/Trucking/Railroad_

[Read full review](https://www.g2.com/survey_responses/digital-wrench-review-488405)

#### What Are G2 Users Discussing About Digital Wrench?

- [What is Digital Wrench used for?](https://www.g2.com/discussions/what-is-digital-wrench-used-for)

### [EMDECS](https://www.g2.com/products/emdecs/reviews)

EMDECs by BrightOrder is a premier Fleet Maintenance Management Software, catering to repair shops, fleet owners, and heavy-duty truck operators globally. With 25+ years of industry expertise, EMDECs stands out for its cloud-based scalability, accommodating both small repair shops and large enterprises, including the largest LTL fleet in North America. Key features include centralized data management, robust financial modules, and seamless integration options backed by a world-class North America-based customer service team. Complementing EMDECs, BrightOrder offers Telematics devices, including ELDs, GPS devices, and dash cameras. Trusted by small to mid-sized repair shops and global enterprises, EMDECs is the comprehensive solution for efficient fleet maintenance management globally.

#### Who Is the Company Behind EMDECS?

- **Seller:** [BrightOrder](https://www.g2.com/sellers/brightorder)
- **Year Founded:** 1996
- **HQ Location:** Mississauga, CA
- **LinkedIn® Page:** [www.linkedin.com](https://www.g2.com/external_clickthroughs/record?secure%5Bsource_type%5D=product_profile&secure%5Btoken%5D=a2fd5fc0b65c99ba1dd5222020721d079f1bce878362da80c6f6662cc2767407&secure%5Burl%5D=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Fbrightorder&secure%5Burl_type%5D=linkedin_company_website)  
42 employees on LinkedIn®

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[Browse Heavy-Duty Repair Themes](/categories/heavy-duty-repair/themes)

 ![Neya Kumaresan](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neya Kumaresan")
NK

Researched and written by [Neya Kumaresan](https://research.g2.com/insights/author/neya-kumaresan)

Updated October 3, 2024

Heavy-duty repair software is a total management solution for repair shops that specialize in heavy-duty vehicles and machinery, such as diesel trucks, trailers, RVs, and construction and farming equipment. These products combine aspects of [auto repair software](https://www.g2.com/categories/auto-repair) and [fleet maintenance software](https://www.g2.com/categories/fleet-maintenance), enabling commercial repair shops to track service requests, handle invoicing and billing, manage inventory, and comply with regulatory inspection and preventative maintenance schedules. This software also reduces back office workload and empowers technicians to work more efficiently.

Commercial repair shops benefit from improved workflow and automation of numerous tasks that were traditionally done on pen and paper. Heavy-duty repair software also integrates with industry-specific tools to support parts purchasing, receive emergency maintenance requests, and access labor times and wiring diagrams. Some products may offer integrated accounting and payroll features, however, the core feature set tends to support repair workflow and customer-facing activities.

To qualify for inclusion in the Heavy-Duty Repair category, a product must:

- Support service order workflow from initial request to completed repairs, and track all ongoing repairs
- Monitor shop inventory and assist with parts purchasing
- Provide tools to handle preventative maintenance and inspections mandated by law
- Generate estimates and invoices
- Integrate with industry-specific solutions to support technicians in completing heavy-duty repairs

Show More