1. [Home](https://www.g2.com/) 2. ... 3. [Service Desk Software](https://www.g2.com/categories/service-desk) 4. [Mint Service Desk Discussions](https://www.g2.com/products/mint-service-desk/discuss) [ ![Mint Service Desk](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_019c4927185053ec7f9f28ff3b4178f4/mint-service-desk.png "Mint Service Desk") ](/products/mint-service-desk/reviews) # Mint Service Desk Discussions Mint Service Desk is a certified and personalized ITSM software that guarantees the highest level of ticket management. The intuitive interface allows you to easily handle all incidents, and due to the automatic identification of IT assets in the network, it is possible to immediately access complete, accurate, and up-to-date data at any time. What's more, the system provides an advanced SLA function, the ability to track the Agent's working time, API, and the option of creating reports based on incidents, assets, or users. Mint Service Desk is also compatible with ITIL®️4 and tailored to the individual needs of companies. - **3** discussions - · **100%** answered ![Mint Service Desk](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_019c4927185053ec7f9f28ff3b4178f4/mint-service-desk.png "Mint Service Desk") Mint Service Desk Discussions Most CommentedMost HelpfulCommon QuestionsNewest Showing **3** discussions ![Pinned by G2 as a common question](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pinned by G2 as a common question") G2 Pinned by G2 as a common question • about 4 years ago More Options - Share [![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=What+are+the+benefits+of+the+service+desk+function%3F&title=What+are+the+benefits+of+the+service+desk+function%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-are-the-benefits-of-the-service-desk-function) [![twitter](/assets/social-logos/twitter-61aaec80434c71387b8f7326e480592eae71c0a65afd051d66fce9b75a9bf417.svg "twitter")](https://twitter.com/intent/tweet?text=What+are+the+benefits+of+the+service+desk+function%3F&url=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-are-the-benefits-of-the-service-desk-function&via=G2dotcom) [![facebook](/assets/social-logos/facebook-350d0b410d6b10debcf893050e803a8633d53561aa42807b087b8daf9be3668f.svg "facebook")](https://www.facebook.com/sharer/sharer.php?u=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-are-the-benefits-of-the-service-desk-function) [![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=What+are+the+benefits+of+the+service+desk+function%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-are-the-benefits-of-the-service-desk-function%0aWhat+are+the+benefits+of+the+service+desk+function%3F) [![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=What+are+the+benefits+of+the+service+desk+function%3F&body=https%3A%2F%2Fwww.g2.com%2Fdiscussions%2Fwhat-are-the-benefits-of-the-service-desk-function%0aWhat+are+the+benefits+of+the+service+desk+function%3F) - Copy link - [ ## What are the benefits of the service desk function? ](/discussions/what-are-the-benefits-of-the-service-desk-function) What are the benefits of the service desk function? 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