Minotaur Business System Reviews & Product Details

Minotaur Business System Overview

What is Minotaur Business System?

Designed for food processors and distributors, Minotaur offers a fully integrated traceability ERP system combining accounting with operations including order entry/invoicing, EDI, manufacturing, QC, inventory control, handheld warehouse management, product development and more. Specializing in small to mid-sized manufacturers with 5+ users ($3M-$100M in sales) who require lot traceability such as food, meat, beverage and ingredient processors, Minotaur helps you connect your office, plant, warehouse and mobile workers.

Minotaur Business System Details
Languages Supported
English
Product Description

Minotaur is a business software system for process manufacturers designed to address complex food and chemical industry tracking requirements.

How do you position yourself against your competitors?

Minotaur's strength is in our personal approach to implementation. We are proud of our over 90% successful implementation rate. We offer intelligent support tailored to the needs of your company. Our software is a tool and we are good at ensuring that tool adapts to the needs of your company, for a reasonable price. Call us, we answer our phones.


Seller Details
Seller
Minotaur Software
Year Founded
1985
HQ Location
Brampton, ON
LinkedIn® Page
www.linkedin.com
11 employees on LinkedIn®
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Minotaur Business System Reviews

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Systems Coordinator
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Minotaur's customer service and responsiveness to issues. They answer questions or concerns very quickly. Also, their ability to tailor the system to our needs and size in a rapidly changing environment. The ability to automate several of our processes. Both on the food processing side and shipping and receiving side. Review collected by and hosted on G2.com.

What do you dislike?

Reporting can be a little bit complex. There is lots of flexibility to it but understanding how to write reports can be tough. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Minotaur has greatly improved our ability to grow and meet all of our customer's needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Daily food processing and accounting. We produce, ship and bill 50,000+ lbs a day. Minotaur handles all of the accounting and tractability needed to comply with food processing standards. Minotaur allows us to do all of this with limited office and production staff. Review collected by and hosted on G2.com.

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AH
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Minotaur has been the backbone of our business for 9 years. We utilize this system in a non-standard application where it functions as both a retail POS and a process ERP. The flexibility of the program has allowed us to integrate new processes as our business grows and evolves and has allowed us to be more creative in our problem-solving processes. By leveraging Minotaurs customizable features, we have been able to track and evaluate many different areas of our business that other ERP systems just can't be applied to. Review collected by and hosted on G2.com.

What do you dislike?

As others have mentioned, Minotaur can have a steep learning curve for those who have not used ERP systems in the past. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

review how you are tracking your production and inventory with the sales team at Minotaur and ensure you are collecting enough information to implement their software. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Minotaur has helped us reduce labour costs and increase traceability throughout our business. The

Specific features we use on a regular basis include. GL analysis, CRM, Inventory Tracking, Staff Ratings Analysis, and On-Line Help. Review collected by and hosted on G2.com.

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V.P. of Operations
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Versatile and robust system.

Fully customizable.

As a BRC certified facility we are running multiple lines and offering hundreds of SKUs to the retail and foodservice sectors.

The implementation of the Minotaur ERP system gives us real time costs and control which is critical in short term decision making and long term planning.

Cashflow is improved through better Inventory control.

Our auditors love the quick lot code traceability. Review collected by and hosted on G2.com.

What do you dislike?

The transition from our old "system" (several disjointed departments) to the new Minotaur system was stressful and somewhat painful. We had to run both simultaneously for a few months but we persevered and got through with the support of the Minotaur team.

Best to make this type of transition at fiscal YE rather than midstream. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Get top down commitment from the board/ownership group. You need everyone"on board".

Take the time to plan your setup properly (categories/product codes/etc.). Better planning beforehand will make the transition easier.

Try to do the transition at YE. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Better production planning.

Lower inventory carrying costs.

Ability to isolate secondary costs (transport)

QA documentation.

Better control of New Product Development and pricing custom products Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Customer service is exceptional. Anytime I have needed support someone is available to help me by phone or email. Review collected by and hosted on G2.com.

What do you dislike?

A lot of customizability but it is a difficult ERP to learn how to customize. You need to be trained by Minotaur Staff. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are using Minotaur to create a comprehensive ERP that handles all aspects of our business including accounting and operations and we have found less chances for human error, better trace-ability and seamless integration with our exisiting systems. Review collected by and hosted on G2.com.

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Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Minotaur Business Systems is a very user-friendly and multi-faceted system. The staff is extremely knowledgeable and always available with support. Review collected by and hosted on G2.com.

What do you dislike?

I honestly do not see any downsides to Minotaur. In fact, there is so much more that Minotaur is capable of that we are still learning about. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Minotaur's ability to customize their software to meet our ever-changing needs is a huge benefit. Review collected by and hosted on G2.com.

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Member Board Of Directors
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

It provides us with a snapshot of the business. At any moment we have a true picture of our raw material, work in process, and finished inventory. It has helped us eliminate shortages. Review collected by and hosted on G2.com.

What do you dislike?

We had to rethink our business and process flow, which was difficult at the start. But well worth the investment. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have full tractability on our ingredients and finished product. It also allows us to cost batches in real time. We are thrilled with the decision to go with Minotaur and continue to get ongoing benefits from our system as our business evolves. Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The system has meet all of our needs and as we grow it grows with us. It is fully adaptable and customization to meet our specific requirements. It is able to provide us with full product trace ability which will allow us to save time and effort during food safety audits as the required information is fully accessible. Review collected by and hosted on G2.com.

What do you dislike?

We have not utilized the full system but do find that is can be difficult to create our own reports. This can be achieved with help from the supplier though. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems that we will solve, will be to improve accuracy of mock recalls and will provide the information in a much more efficient manner than our prior system Review collected by and hosted on G2.com.

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AC
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

They system is rock solid in terms of stability and performance. It's not the sexiest software you will use by a long shot but it is completely reliable and can be easily customized. (which is great). Review collected by and hosted on G2.com.

What do you dislike?

It's reporting is not its strongest feature and it usually requires exporting into Excel or other spreadsheets for best reporting. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Really pay attention to what it is you are trying to accomplish with a new system before making a decision. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We have a need to track batch lot numbers and the system handles that effectively. Review collected by and hosted on G2.com.

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UF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

I find the Minotaur system easy to use , I like the fact that I can create my own short cut bottoms Review collected by and hosted on G2.com.

What do you dislike?

I find there is multiple steps to go through to confirm steps. Have to navigate through many steps to learn find out client or product information Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great program for beginners, easy to use system Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The system is great for keeping client information and product information under a profile. Easy to invoice. Review collected by and hosted on G2.com.

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Pres/CEO
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The folks at Minotaur are super helpful. They listened to our needs and helped designed a system to meet those needs Review collected by and hosted on G2.com.

What do you dislike?

There is a learning curve which can be challenging. But anything new can be challenging. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We now have a full traceability program of everything produced at our meat processing plant. Review collected by and hosted on G2.com.

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Assistant Controller
Consumer Services
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Traceability from raw material to end products. The system has 1 click button for any path I want to go. That makes my job so easy. Review collected by and hosted on G2.com.

What do you dislike?

I do not dislike the system but sometimes we need some custom made document as per our need Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Effictive ERP system to work with for Manufacturing, control inventory and traceability. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Manufacturing inventory and recipe variance issues. Standard cost and landed cost update,Sales report and profitability report.

We can control the inventory in much better way now with Minotaur.

Review collected by and hosted on G2.com.

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AP
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Software is easy to use with not much of a learning curve for new users on the basic system. Review collected by and hosted on G2.com.

What do you dislike?

I really don't have a downside. They have always been available to assist. No one in our office is computer savvy. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

For over 25 years we have been using the system for order fulfillment and accounting. Review collected by and hosted on G2.com.

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AF
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The customization of the system is fantastic. Can very easily tailor it your specific needs and requirements. Helped us with our trace-ability program, inventory management and made financials a lot smoother. Centralized the whole business essentially. Very easy to track yields, and make changes during production. Review collected by and hosted on G2.com.

What do you dislike?

It can be difficult to train new people, especially those who aren't familiar with computers. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory Management

Trace-ability program

Complete financial (billing, AR, PO) etc.

Yield tracking

Review collected by and hosted on G2.com.

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EA
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Totally integrated ERP with solid tools to help your business run smoothly. Handles very complex business setups with ease. Review collected by and hosted on G2.com.

What do you dislike?

It is complex and takes time to master to get the most benefit from it. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It has allowed a high volume food manufacturing business to streamline processes and gather everything under one software tool. No more out of synch recipe versions and multiple different spreadsheets with differing data sources. Each spreadsheet can be linked directly to the raw data so it is always current. Review collected by and hosted on G2.com.

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Office Manager
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

The program meets all our needs and is customizable Review collected by and hosted on G2.com.

What do you dislike?

It was a slow start in the beginning but were able to adapt. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Our products are fully traceable with lot control which is very important for recalls. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Full traceability for all our products. Multiple costing options which is great! Review collected by and hosted on G2.com.

What do you dislike?

Feels outdated to most users. They say it feels "DOS-based" Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

No issues that Minotaur hasn't been able to solve. Review collected by and hosted on G2.com.

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UC
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Really appreciate the customisation possibilities (quick links etc) Review collected by and hosted on G2.com.

What do you dislike?

GUI could be better. Windows are simple but lack smooth user interface. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Know what you need your system to achieve for you. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Need quick report generating ability

quick links and customisation a big plus Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Minotaur Software is very user friendly. The customer service and response to questions is just great. Review collected by and hosted on G2.com.

What do you dislike?

We really don't have any negative things to say about Minotaur. They are always on top of things for us. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Inventory tracking, product traceability, reporting. If they don't already have a report that gives us what we need, they will help us create one. Review collected by and hosted on G2.com.

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UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2 on behalf of the seller
What do you like best?

Switching to Minotaur gave us more confidence in our inventory control and made traceability much more streamlined Review collected by and hosted on G2.com.

What do you dislike?

We haven't found the manual to be very helpful Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

accurate inventory counts, easier traceability Review collected by and hosted on G2.com.

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UI
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It has an easy to use manufacturing module that provides costing on all manufactured goods. Its an easy to customize ERP and the team was very helpful Review collected by and hosted on G2.com.

What do you dislike?

Though its customizable, its not very easy to generate quality reports. More default and customizable reports would be very helpful Review collected by and hosted on G2.com.

Recommendations to others considering the product:

This application is certainly an wonderful ERP for small businesses. It can help you eliminate multiple systems for each business functions. You can do away with Excels and documents. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

In encapsulates all aspect of business such as Finance, Manufacturing, customer service. Its a wonderful ERP for any small scale business. Review collected by and hosted on G2.com.

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