Centralizing privileged account management while maintaining strong security controls has been the biggest win for us. Password vaulting allowed us to eliminate shared passwords entirely, and session recording has been especially helpful for monitoring privileged activity and investigating incidents when needed. The audit trails also make compliance reporting much faster, since we can quickly pull the access records we need. Support was responsive throughout the implementation process. Review collected by and hosted on G2.com.
We noticed a bit of lag in one of the earlier release versions. Also ran into an issue once where the resources section stopped working, which needed a fix from their support team. Review collected by and hosted on G2.com.
