Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Himanshu is great! Good product!"
4.5/5
What do you like best about Mindmatrix PRM?

Great addition for us as we have limited features to market from Connectwise. The concierge team and our monthly meetings with our rep Himansu are very valuable. Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

It's relatively complex but feature-rich. It takes some time to learn all the features. Review collected by and hosted on G2.com.

Verified User in Computer Networking
AC
Verified User in Computer Networking
Small-Business (50 or fewer emp.)
"Easy to work with - Great results!"
5/5
What do you like best about Mindmatrix PRM?

A "no-brainer" for us. We add our contacts and they do the rest. Any questions, issues easily resolved with our consultant Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

I can't really think of anything. I guess navigating the dashboard at times but any problems are quickly resolved Review collected by and hosted on G2.com.

Nathan B.
NB
Nathan B.
Marketing Team
Small-Business (50 or fewer emp.)
"Simple yet effective"
4/5
What do you like best about Mindmatrix PRM?

The pre-made content helps us focus on other marketing channels. Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

The platform being as new as it is has resulted in some unexpected technical issues. However, they are usually resolved quickly. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Mindmatrix Review"
5/5
What do you like best about Mindmatrix PRM?

I love being called out and keeping to a task. On our monthly calls, if I have not done what i was supposed to do, I am asked why. as a business owner I need this. Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

Sometimes it may take longer than others to create new content for what is going on in our industry. Review collected by and hosted on G2.com.

ZF
zack f.
Technology Management Consultant
Small-Business (50 or fewer emp.)
"The Mindmatrix Experience"
5/5
What do you like best about Mindmatrix PRM?

We like the fact that Mindmatrix handles all of the creation of the email content. Outside of getting some approval, we're pretty hands-off and can concentrate on running the business. Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

The copy is worded strangely at times... Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Mind Matrix is EPIC"
5/5
What do you like best about Mindmatrix PRM?

I really enjoy the quality of the calls. The fact that I have to own up once a month to what I said I would do makes me work smarter. I am held resonsible. We are giving great ideas and suggestions on what we are doing to make it work better. Also love the fact that Mind Matrix works with us on marketing and creates landing pages for us. Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

Nothing that i can think of at this time. I would Like more CMMC articles Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
EI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Midmatrix helped keep us in touch with our customers"
5/5
What do you like best about Mindmatrix PRM?

Easy of the drips to manage regular contact with our customers Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

Creating custom content can be time consuming, if doing it without the help of Mindmatrix Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Easy to use and lots of content to choose from."
4/5
What do you like best about Mindmatrix PRM?

Campaigns and content are already created Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

This is an internal issue but we just to have the staff currently to utilize MM to its fullest. Review collected by and hosted on G2.com.

MA
Madinah A.
President
Small-Business (50 or fewer emp.)
"They have been very supportive in helping with my marketing journey"
5/5
What do you like best about Mindmatrix PRM?

The people Megan and Raj are the best. They are very attentive to my needs. Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

Sometimes their backoffice can be slow, and you have to continue to follow through. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"I believe this platform can be very beneficial once it is properly understood."
3.5/5
What do you like best about Mindmatrix PRM?

Drip campaigns are nice, I just wish there were more of them available or more customizable ones. Review collected by and hosted on G2.com.

What do you dislike about Mindmatrix PRM?

It isn't the most user-friendly and has a relatively steep learning curve. Review collected by and hosted on G2.com.