--- title: Mindmatrix PRM Reviews meta\_title: 'Mindmatrix PRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 113 reviews by the users' company size, role or industry to find out how Mindmatrix PRM works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 113 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Partnerships Management url: https://www.g2.com/categories/partnerships-management --- ### Mindmatrix PRM Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Mindmatrix PRM, praising its user-friendly interface and supportive team. [(13 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=1788637&qs=pros-and-cons#reviews) Users appreciate the **unlimited customer support** offered by Mindmatrix, providing essential assistance for their growing needs. [(9 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=1788374&qs=pros-and-cons#reviews) Users value the **supportive concierge service** and timely issue resolution provided by Mindmatrix PRM's dedicated team. [(7 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2472785&qs=pros-and-cons#reviews) Users value the **extremely responsive customer success** team at MindMatrix, ensuring timely support and effective account management. [(5 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=1788200&qs=pros-and-cons#reviews) Users value the **easy integrations** with CRM, enhancing marketing strategies and improving overall management efficiency. [(5 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2472806&qs=pros-and-cons#reviews) Users find the **poor UI** of Mindmatrix PRM lacking in modernity and requiring more clicks than necessary. [(3 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2472693&qs=pros-and-cons#reviews) Users find the **poor usability** of Mindmatrix PRM frustrating, especially regarding the mobile interface and task efficiency. [(3 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2387382&qs=pros-and-cons#reviews) Users find the **slow performance** of Mindmatrix PRM frustrating, particularly with delays in accessing templates and artifacts. [(3 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2387411&qs=pros-and-cons#reviews) Users find the **mobile interface lacking** and desire a more streamlined experience to reduce navigation clicks. [(3 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2387405&qs=pros-and-cons#reviews) Users find the **difficult navigation** of Mindmatrix PRM challenging, though assistance can make it workable over time. [(2 mentions)](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2472611&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Mindmatrix PRM ##### 1. Ease of Use Users appreciate the **ease of use** of Mindmatrix PRM, praising its user-friendly interface and supportive team. [ See 13 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=1788637&qs=pros-and-cons#reviews) See Related User Reviews BC Brielle C. Mid-Market (51-1000 emp.) 5.0/5 "Great support and responsive time" What do you like about Mindmatrix PRM? The user friendly interface and the team. ![Carlos D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carlos D.") CD Carlos D. Small-Business (50 or fewer emp.) 5.0/5 "Pleasantly surprised by the engagement and level of support." What do you like about Mindmatrix PRM? We have been using the platform for well over a year now and have significantly learned the power within the analytics and exercises outlined within t ##### 2. Customer Support Users appreciate the **unlimited customer support** offered by Mindmatrix, providing essential assistance for their growing needs. [ See 9 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=1788374&qs=pros-and-cons#reviews) See Related User Reviews MG Mike G. Small-Business (50 or fewer emp.) 4.5/5 "Excellent Support, Great client management team!" What do you like about Mindmatrix PRM? Monthly calls with our Client Success Consultant. These have been very beneficial in helping us better utilize the platform and keeping us on track. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Unlimited customer service is the best about Mindmatrix!" What do you like about Mindmatrix PRM? What we liked the most about Mindmatrix is the fact that they offer unlimited customer support for free. We evaluated many proposals prior to Mindmatr ##### 3. Helpful Users value the **supportive concierge service** and timely issue resolution provided by Mindmatrix PRM's dedicated team. [ See 7 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2472785&qs=pros-and-cons#reviews) See Related User Reviews MS Mike S. Small-Business (50 or fewer emp.) 5.0/5 "One of the best Partners we have!" What do you like about Mindmatrix PRM? Sunil Rana has been an exceptionally knowlegable and helpful through the many years that Mindmatrix has helped us with out marketing. Sunil just takes ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Thank you to Margaret" What do you like about Mindmatrix PRM? Margaret was able to keep me on top of the items outstanding and was super flexible when I couldn't make our appointments on time. ##### 4. Customer Success Users value the **extremely responsive customer success** team at MindMatrix, ensuring timely support and effective account management. [ See 5 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=1788200&qs=pros-and-cons#reviews) See Related User Reviews MG Mike G. Small-Business (50 or fewer emp.) 4.5/5 "Excellent Support, Great client management team!" What do you like about Mindmatrix PRM? Monthly calls with our Client Success Consultant. These have been very beneficial in helping us better utilize the platform and keeping us on track. MS Mike S. Small-Business (50 or fewer emp.) 5.0/5 "One of the best Partners we have!" What do you like about Mindmatrix PRM? Sunil Rana has been an exceptionally knowlegable and helpful through the many years that Mindmatrix has helped us with out marketing. Sunil just takes ##### 5. Easy Integrations Users value the **easy integrations** with CRM, enhancing marketing strategies and improving overall management efficiency. [ See 5 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2472806&qs=pros-and-cons#reviews) See Related User Reviews ![Alfredo C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alfredo C.") AC Alfredo C. Mid-Market (51-1000 emp.) 5.0/5 "The Full "BUSINESS" Automation for Channel and Direct Marketing & Sales (and more)!" What do you like about Mindmatrix PRM? MindMatrix (MM as I name it with some love) is an end-to-end business solution for any company which requires understanding the marketing and sales as ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Mindmatrix Bridge is a powerhouse when it comes to optimizing partner marketing and sales processes" What do you like about Mindmatrix PRM? The guided selling through playbooks has been a game-changer for our partners and sales teams, making it incredibly easy for newcomers to hit the grou ### 5 Cons or Disadvantages of Mindmatrix PRM ##### 1. Poor UI Users find the **poor UI** of Mindmatrix PRM lacking in modernity and requiring more clicks than necessary. [ See 3 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2472693&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "The team's dedication to deliver a top-notch results was impressive" What do you dislike about Mindmatrix PRM? The mobile aspect of the application needs more development; although helpful, the interface is significantly below what I have expected when using th ![Jayson C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jayson C.") JC Jayson C. Small-Business (50 or fewer emp.) 5.0/5 "Unlocking the Power of MindMatrix" What do you dislike about Mindmatrix PRM? The user interface may not be modern as some but the it is easy to use and very simple ##### 2. Poor Usability Users find the **poor usability** of Mindmatrix PRM frustrating, especially regarding the mobile interface and task efficiency. [ See 3 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2387382&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "The team's dedication to deliver a top-notch results was impressive" What do you dislike about Mindmatrix PRM? The mobile aspect of the application needs more development; although helpful, the interface is significantly below what I have expected when using th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great Platform with Great Support" What do you dislike about Mindmatrix PRM? Getting used to the interface can take some getting used to, would like to see less clicks needed to perform certain tasks. ##### 3. Slow Performance Users find the **slow performance** of Mindmatrix PRM frustrating, particularly with delays in accessing templates and artifacts. [ See 3 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2387411&qs=pros-and-cons#reviews) See Related User Reviews ![Kenny J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kenny J.") KJ Kenny J. Small-Business (50 or fewer emp.) 5.0/5 "Mindmatrix onboarding and account management" What do you dislike about Mindmatrix PRM? Sometimes, getting the templates and artifacts take a bit longer RC Rajat C. Mid-Market (51-1000 emp.) 4.0/5 "A good service for beginners to advanced users." What do you dislike about Mindmatrix PRM? The learning curve is a little steep and sometimes the platform isn't as responsive. ##### 4. UX Improvement Users find the **mobile interface lacking** and desire a more streamlined experience to reduce navigation clicks. [ See 3 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2387405&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") I Verified User Enterprise (\> 1000 emp.) 5.0/5 "The team's dedication to deliver a top-notch results was impressive" What do you dislike about Mindmatrix PRM? The mobile aspect of the application needs more development; although helpful, the interface is significantly below what I have expected when using th ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great Platform with Great Support" What do you dislike about Mindmatrix PRM? Getting used to the interface can take some getting used to, would like to see less clicks needed to perform certain tasks. ##### 5. Difficult Navigation Users find the **difficult navigation** of Mindmatrix PRM challenging, though assistance can make it workable over time. [ See 2 mentions ](https://www.g2.com/products/mindmatrix-prm/reviews?filters%5Bsentiment_snippet%5D=2472611&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 4.0/5 "Thank you to Margaret" What do you dislike about Mindmatrix PRM? The whole application as a whole to navigate is a bit tricky but with the extra help from Margaret, it became manageable. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") E Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great Platform with Great Support" What do you dislike about Mindmatrix PRM? Getting used to the interface can take some getting used to, would like to see less clicks needed to perform certain tasks. IB Isabella B. Systems and Data Integration Analyst Enterprise (\> 1000 emp.) 10/31/2020 "Software that helps in maintaining brand integrity." 4.5/5 What do you like best about Mindmatrix PRM? Mindmatrix has helped me a lot in maintaining brand integrity. I and my team are glad after using it as all the sales and marketing assets are available on its single platform With its variety of features we have found Mindmatrix as a complete package to uplift our sales. We admire its amalgamation with Customer relationship management-related tools. It helped us in another way as we can now have a way of external tracking and also in keeping an eye on people who are decision-makers thus making all this process really efficient. it has also co-branded all the contents for our quick utilization. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? Although I am quite satisfied with Mindmatrix still I want them to make a slight improvement in it in a way to control versioning. Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? I have been using Mindmatrix for a long time and I and my team have witnessed a huge uplift in our business after using Mindmatrix. It is feature-rich and is also user-friendly. I am very much contented after using it. I found it useful in another way as it helped me in nurturing my team. Initially, I had a very small market exposure and for our business, I believe it is the best software that has helped me a lot. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Maaria L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maaria L.") ML Maaria L. Sales Development Representative Small-Business (50 or fewer emp.) 7/31/2020 "The Best Marketing and Sales Platform" 5/5 What do you like best about Mindmatrix PRM? I have no idea what I would do without it. Any company can make calls, type in notes, and track emails. The platform is centralized to make anyones life easier without having to go to multiple sites. It's an all-in-one deal. Being able to track my emails and calls allows me to know what to speak about on the next follow up. Also, the content in the emails is vibrant and up to current events. The customer service is also a major plus because everyone is friendly and adds value to the company. These people really care about your company and wants to see us thrive. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? I dislike nothing. Everything is perfect. Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? The problem I had before was tracking my progress and my notes since I had to use multiple platforms. With Mindmatrix, everything is centralized and organized making my day productive and efficient. The communication I have with clients now because of Mindmatrix is more straight to the point because I know where I last left off. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Benjamin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Benjamin G.") BG Benjamin G. Global Supply Manager Enterprise (\> 1000 emp.) 9/14/2020 Business partner of the seller or seller's competitor, not included in G2 scores. "Best Marketing and Sales Platform" 5/5 What do you like best about Mindmatrix PRM? Mindmatrix is the main single, completely incorporated stage offering total deals and displaying enablement for immediate and aberrant deals. Mindmatrix consolidates PRM, Channel Marketing, Asset Management, Sales Enablement, and Marketing Automation for the total enablement of your deals and advertising groups. This brought together stage makes you through each stride in the business cycle from lead to income, empowering your business channels to sell more, faster. There are many capacities inside the stage. You can set up different dribbles (email and social), convey messages, consider following on resources that you use, and have providing details regarding it too. Resources transferred into the stage will naturally have cobranding too - as long as you have, it set up that way. The interface is generally perfect and simple to utilize. The stage is vigorous and for those that do not have advertising assets/devices promptly accessible or a littler showcasing division, this would be incredible for them. I like the reconciliation into our CRM instrument and how it just deals with its own generally. The articles are intriguing and the substance is high caliber. The convenience. The playbook keeps us on target and causes us monitor who we have reached. The manner in which it works with CRM is truly extraordinary and again simplicity of use. MindMatrix can LITERALLY do everything without exception while remaining practical for SMBs. It appears we get an item update quarterly with new incorporations and highlights so it fits all the more flawlessly into our association. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? Planning messages, website pages and missions is precarious in the event that you have not done it frequently. Fortunately, our contacts there have gone well beyond to guarantee our association is arrangement for progress. Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? The filters while extremely helpful can be made easier to understand particularly for looking over when we make an enormous number of records. The real benefit to us is the expertise of our Sales Enablement Consultant, and the customer support specialists. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Brandon M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brandon M.") BM Brandon M. Pavilion Executive Member Mid-Market (51-1000 emp.) 4/18/2019 "Platform that has it all!" 5/5 What do you like best about Mindmatrix PRM? Mindmatrix allows you to fully enable your sales and channel teams to be effective. We have a complete view of all opportunities in the pipeline and seamlessly sync that information to our CRM for a complete view across our channel and direct sales. It is easy to use, has excellent customization options and co-brands all materials for easy and quick use base our channel. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? I had a detailed requirements document and Mindmatrix provided me with everything that I was looking for now and as we plan for the future. The one improvement that I think would be very valuable for Mindmatrix to make is a way to control versioning or document better. Meaning I would want to upload and replace a document while maintaining the older versions. At this point I have to re-upload and either archive, delete or de-active and asset and then upload the new version, so I lose historical statistics on the assets. Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? We went from using SharePoint to Mindmatrix. As a start-up company I needed a platform that could meet your needs today and in the future. Mindmatrix has allowed us to truly enable both our direct sales team and our channel teams - all from a single platform. We know what impact we are as an organization is making the reporting tools in place. Our content is always available and the Outlook and Salesforce plug-ins are extremely valuable tools. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic PJ Peter J. Director of Business Development Small-Business (50 or fewer emp.) 4/4/2019 "Mindmatrix is a pivotal part of our sales and marketing process. " 4.5/5 What do you like best about Mindmatrix PRM? Mindmatrix helps with our lead nurturing and branding. We can deliver professional content and track our lead engagement through one single pane of glass. Their customer support and dedication to our company's goals makes Mindmatrix a integral part of our team. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? When integrating with your CRM, make sure all of your data is clean so it imports properly. Scrub through your CRM data prior to integration. Take advantage of the advice of the on-boarding team. If you don't you may not fully enjoy your integration experience. Review collected by and hosted on G2.com. Recommendations to others considering Mindmatrix PRM: As an MSP we recommend Mindmatrix. We have reviewed many of the other platforms out there and we continue to stick with Mindmatrix. Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? Before Mindmatrix, we had to create all the digital content, keep it up to date, deliver it, track it, follow up with it, manage social media, all on our own. Enter Mindmatrix. They do all of this for us. Now our sales can focus on sales. We have seen immense growth since partnering with Mindmatrix. We have been with them for over 6 years. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Justin I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin I.") JI Justin I. Marketing Manager Information Technology and Services Mid-Market (51-1000 emp.) 3/28/2019 "MindMatrix Rocks!" 5/5 What do you like best about Mindmatrix PRM? Mainly the automation and refreshing customer service experiences from my rep Megan Cramer. The asset library is valuable as well, it's saved me countless hours on content gen. I like enabling my Sales team with behavior mapping from prospects, the e-mail nurture campaign is doing well also. I could have easily got lost within the features and integrations but my main POC Megan has been on top of all of it. All of my questions have been addressed, requests processed, and nothing but a refreshing conversation once a month to look forward to in order to keep things moving forward seamlessly. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? Actually everything is great, the platform covers a lot of external prospect/client facing touch points. I know how valuable this feedback is to your organization, but I honestly don't have anything to complain about. I know with more due diligence on my part I can get even more out of the platform when the time is right and we are ready. Review collected by and hosted on G2.com. Recommendations to others considering Mindmatrix PRM: Jump in! Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? I love being able to empower my Sales team by adding their prospects to the MindMatrix drip campaigns. Sales knows I'm a resource for them when they come close to closing a prospect and it slips away, MindMatrix drips help us stay top of mind with that prospect until they are ready to sign. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AM Adam M. Senior Sales Executive Small-Business (50 or fewer emp.) 4/18/2019 "A very helpful IT marketing tool." 4/5 What do you like best about Mindmatrix PRM? I like that it's relatively easy to use once you familiarize yourself with all the features. We also have a great consultant (Megan Cramer) who is able to answer any questions we have and offers helpful guidance on where our marketing efforts should focus. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? Sometimes editing images that I've uploaded isn't the easiest thing to do. Review collected by and hosted on G2.com. Recommendations to others considering Mindmatrix PRM: Let their consultants help you. This is their area of expertise. Also, don't be afraid of using their support staff to sort out issues as soon as they arise. Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? We're trying to reach as many prospects with helpful IT related information that will drive them to us to learn more and to be a feeder of our sales pipeline. A little over a year after implementation, we're seeing a solid click-thru rate on email drip campaigns and continued engagement via LinkedIn. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Todd D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Todd D.") TD Todd D. Marketing Manager Small-Business (50 or fewer emp.) 3/19/2019 "Channel Enablement Platform" 5/5 What do you like best about Mindmatrix PRM? Feature-wise, I would say the email drip campaigns is what I like best about Mindmatrix, but overall the best part is strategically collaborating with the Mindmatrix team. They’ve helped us build something special that drives value through to our partners and helps us differentiate our partner program in the market. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? The admin usability has a learning curve to get the hang of building email templates and landing pages, it's not the most intuitive but at least the support and account management team make up for it with service. Fortunately, for our users there are integrated "assist me" tools that provides step-by-step instructions which reduces the learning curve is reduced for our user community. Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? We were spending too much manual effort in the partner onboarding process, it was inefficient and didn’t scale as well as we needed. We also had a lack of visibility into channel partner engagement and activity. Lead generation campaigns were part of our partner program vision but they were difficult to implement due to the wide variety partners in our ecosystem, including some who didn't have any email platform at all. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Greg N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Greg N.") GN Greg N. Partner Information Technology and Services Small-Business (50 or fewer emp.) 3/18/2019 ""A wonderful easily managed Marketing platform"." 5/5 What do you like best about Mindmatrix PRM? As part of the Concierge program we benefit most from dealing with a highly professional, happy and pro-active consultant on a regular basis. Tactics and campaigns that we adopt as a result of our regular monthly calls are then supported extremely well by the MM support team. We receive great value for money from our involvement and look forward very much to continuing to use the service. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? Nothing really - that's the truth! On reflection we should have come directly to Mindmatrix, we wasted many hours and money trying to build our digital profile via offshore freelancers. The effort in builing our rpofile from scratch managing the freelancers was time consuming and frustrating in comparison to the MM experience. Review collected by and hosted on G2.com. Recommendations to others considering Mindmatrix PRM: For value for money and simplicity compare what's available and then go for it! Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? MM provides us with a strategic and measurable approach to our Digital Marketing and Company profile requirements. They are improving our relationship with our current clients by making it easier to stay in touch with quality collateral and information. Obviously this same approach is building our recognition with potential new clients. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Rob G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rob G.") RG Rob G. President Computer Networking Small-Business (50 or fewer emp.) 3/13/2019 "Sales and Marketing Enablement for the ITSP/MSP" 4/5 What do you like best about Mindmatrix PRM? There's a LOT of content if you pay for the content pack. It's well worth it for a shot in the arm right out of the gate. Also, the concierge service for onboarding and monthly meetings is really what brings it the most value. You will be forced to use the system, and use it correctly, which is good. Get the premium service so you can get the most out of the system and work the process. The system can also easily add multiple additional fields which is great for customization. Review collected by and hosted on G2.com. What do you dislike about Mindmatrix PRM? The learning curve to the interface is steep, but you do get someone to onboard with you to lessen the blow. We've had issues with emailing Google Apps / G Suite users at times as well, which takes wind out of the efficiency. I wish at times that we could email from our own domain. We don't spam or send a lot of mail, so this feature would improve communication for us greatly. Review collected by and hosted on G2.com. Recommendations to others considering Mindmatrix PRM: Dedicate once per week to learn the software and do the onboarding during the first 6 weeks. Don't have too many other processes/systems you're working with during the initial 6 weeks as well. Focus and a fast implementation is key to faster success. Review collected by and hosted on G2.com. What problems is Mindmatrix PRM solving and how is that benefiting you? Social Posting, Email Marketing, and following up on Sales Processes is core to how the system operates. We have yet to reach a direct financial benefit, but the quality of our marketing materials and process have greatly improved, and we're seeing indirect benefit there with other avenues we have going on. Review collected by and hosted on G2.com. 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