BB
Bryan B.
Vice President of Information Technology
Enterprise (> 1000 emp.)
"MindCloud- the partner we didn't know we needed"
5/5
What do you like best about MindCloud?

MindCloud approached us on the promise of being a white glove iPaaS partner. This was almost 4 years ago and they have consistently delivered on that promise again and again. They have been a foundational partner that our company has relied on to help us achieve a level of systems integration that seemed impossible, but is now routine. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

As our requirements have grown, especially around business intelligence and the data warehouse, it can occasionally be challenging to develop some of these workflows through an external development team. The level of sophistication and the speed of business has changed dramatically for our company over the last 4 years. But MindCloud has adapted- they now have a customizable workflow engine that let's our software developers build and modify workflows that affords us the speed to deliver to keep up with the demands of the business Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
"Seamless Integration, Unmatched Support"
5/5
What do you like best about MindCloud?

Mindcloud is a great team of great people! Working with them is such a great experience! They help solve all of your issues in a very timely manner, and they’re so friendly throughout the whole process. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Nothing Review collected by and hosted on G2.com.

Stephen Q.
SQ
Stephen Q.
Human Resources Director
Mid-Market (51-1000 emp.)
"Mindcloud IPaaS: A Game-Changer for Enterprise-Level Integration"
5/5
What do you like best about MindCloud?

Switching to Mindcloud has completely transformed our operations. As an IPaaS (Integration Platform as a Service), it delivers enterprise-level API integration with unmatched ease of use—far superior to our previous solution, Celigo.

Before Mindcloud, we spent 2–4 hours daily troubleshooting stuck data across platforms. Now, our integrations run smoothly with minimal intervention, freeing up valuable time and reducing operational stress. The platform is intuitive enough that I personally learned to read JavaScript and now make coding adjustments myself—something I never thought I’d be doing.

One standout example: I was able to code and deploy a custom TikTok order flow across multiple systems—Shopify to NetSuite, NetSuite to ShipStation, and back—without needing external dev support. That level of control and flexibility is rare.

Mindcloud’s support team is highly responsive, but what’s even better is that we can troubleshoot and tweak flows independently. Whether it's building new integrations or refining existing ones, the platform empowers our team to move fast and stay agile.

Bottom line: Mindcloud is not just a tool—it’s a strategic asset. It’s helped us eliminate recurring data issues, streamline operations, and take ownership of our integration architecture. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

1. Mindcloud is still a relatively young company, which means some features are evolving and documentation can be light in places. But that agility works in our favor—they’re highly responsive, open to feedback, and willing to prioritize our needs. We get the kind of personalized attention that’s rare with larger vendors.

2. While the platform is user-friendly, building more advanced flows or making custom code adjustments does require some technical learning. That said, the experience has been empowering—I picked up JavaScript just to work within Mindcloud, and now I can troubleshoot and enhance flows myself. It’s a steep curve, but the payoff is real autonomy.

3.Mindcloud doesn’t rely heavily on rigid prebuilt templates like some competitors. At first, this meant more setup work, but it ultimately gave us the flexibility to build flows tailored to our exact business logic. We’re not boxed into generic solutions—we’re building smarter, leaner integrations.

4. Compared to larger platforms, Mindcloud’s ecosystem is still growing. But that also means they’re not bogged down by legacy systems or bureaucracy. Updates roll out quickly, and they’re constantly improving based on real user feedback—including ours. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
II
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"It works "
4/5
What do you like best about MindCloud?

Deployed integrations were completed in less than half the time other iPaas & EDI providers took to deploy. My client consistently reports the MindCloud team is responsive to their inquiries. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

On behalf of my client I managed an RFQ for a new iPaas partner early this year. My client‘s project includes about 20 connections with seven different end points. As the client’s Project Manager advocating for my client throughout this project, the MindCloud team was challenging to communicate requirements, development statuses, client priorities and testing schedules. During many days of last minute afternoon meetings and hours of pre-deployment calls in which the MindCloud team did not communicate requirements for their solution in other business systems. The MindCloud team did not respond to requests for requirements in other business systems. It was a unique experience that MindCloud developed these connections without the cooperation of other business systems administrators. Review collected by and hosted on G2.com.

Brendan B.
BB
Brendan B.
Director of Finance
Small-Business (50 or fewer emp.)
"Above & Beyond!"
5/5
What do you like best about MindCloud?

The team from MindCloud always goes above and beyond their scope of work! We needed some assistance within Hubspot that was not fully related to the work they do for us, and without hesitation, they took the time to walk us through the solution we were looking for. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Like most successful businesses, MindCloud is growing. With that comes change for the customers as it related to the support team. There have been a handful of people we have been introduced to over the past few months making it a bit difficult to know who to reach out to for what. This is a minor flaw and you are always able to reach out to the people you know and they direct you to the right place Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"MinCloud Keeps Improving by Listening to Customer Feedback"
5/5
What do you like best about MindCloud?

MinCloud is actively optimizing the way they work with customers and learning from all the suggestions. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Overall, it needs a bit more UAT, but it’s not a big issue to us. Review collected by and hosted on G2.com.

Response from Jamie Royce of MindCloud

Thank you very much for your review! We really appreciate your feedback so we can constantly improve the user experience!

TL
Teri L.
CEO and E-Rate Consultant
Small-Business (50 or fewer emp.)
"Mindcloud is awesome and very professional"
5/5
What do you like best about MindCloud?

"MindCloud helped me achieve my goal of exporting 3.3 million FCC open-source records into my portal. The data is stored in a SQL database, which can be challenging for average users to access, but Jamie, Sam, and the team worked tirelessly to ensure the data was in the format I needed. Their support is excellent—whenever I have an issue, a knowledgeable team is available to help."

Teri Lawrence, PhD

E-Rate Consultant Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

"I can't think of any downside to Minccloud's professionalism; in fact, I recently signed a contract to implement a new AI search engine to search all of the datasets."

Teri Lawrence, PhD

E-Rate Consultant Review collected by and hosted on G2.com.

Verified User in Venture Capital & Private Equity
AV
Verified User in Venture Capital & Private Equity
Small-Business (50 or fewer emp.)
"Adaptable, Easy-to-Understand Communication"
4.5/5
What do you like best about MindCloud?

Adaptability and ease of understanding how the software communicates Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

There are some limitations due to the API’s restrictions if you can’t query for information Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
AH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"MindCloud is a Great Automation Software"
4/5
What do you like best about MindCloud?

The speed of the integration is leagues faster than Celigo and the service provided by Caio, specifically, was well above expectations and a major contribution to feelings of trust and success.

MindCloud's functionality is outstanding and a provides a great relief for our company.

Additionally, the ease of use and understand of how to work with the flows within MindCloud is a major boon for our business and encourages us to fine tune and perfect our flows for maximum efficiency. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

While MindCloud managed to perform an integration for us within a rapid time frame and with an impressive level of success, the time to resolve smaller issues utilizing a more general support team was lacking. Review collected by and hosted on G2.com.

Parker S.
PS
Parker S.
Co-Founder
Small-Business (50 or fewer emp.)
"powerful integration platform"
5/5
What do you like best about MindCloud?

Mindcloud is an excellent integration platform that supports a number of field service tools, along with other CRMs and ERPs. Their customer support is incredible, and they were able to support us quickly with any issues. If you've used other integration platforms, you should find it easy to use and implement. We've set it up so that we can use it everyday as our sync engine between Aspire and HubSpot. I particularly like their utility functions (like mapping) that set it apart from other tools. Review collected by and hosted on G2.com.

What do you dislike about MindCloud?

Mindcloud doesn't have every integration you might get on other platforms, but it also has other integrations you can't find on competitors. Review collected by and hosted on G2.com.